Houseworks Daylighting Solutions LLC

"Thanks to this Angie's List member for the kind words. We often find that after we open up the roof to remove a curb-mounted skylight, that the curb and roof around the skylight is in suburb condition...that was the case here. We were able to save our customer some significant dollars by re-using the existing curb and we're proud to be able to do that. We agree with her statement reflecting that there are many contractors that would replace what didn't need replacing and just take her money. We are not that guy."

"We always appreciate hearing that our installers do the extras that set Houseworks apart. Matt (not Jeff) and Dan are two of the most knowledgeable installers we have and together have been with us for over ten years. There is no substitute for trained, experienced installers. Thanks to this Angie's List member for the complements. I just read this review to the installers and it made their day to know that our customers appreciate the hard work they do."

"We enjoyed doing this work for this Angie's List member because they elected to replace their old skylight with a new SOLAR POWERED skylight. Not only is this a really neat product (that opens to let in fresh air and automatically closes if it rains) but they were able to take advantage of a significant Federal Tax Credit which lowered their total cost. We like to promote energy efficiency and using the solar skylights is one of the best ways to ventilate a home and save money."

"This member came into our Glenview showroom to "experience" the new SOLAR POWERED skylights. These new VELUX skylights are the top-of-the-line with features other skylights don't have. And even though they are expensive, after the 30% tax credit they become very affordable...in fact they come within a few dollars of the cost of replacing a fixed skylight. This member made a wise selection and we appreciate their business."

"We were perfect -- ALMOST. We apologize for the communication miscue...try as we might, once in awhile we miss a call and we are sorry. But everything else seemed to go fine and we're pleased that this Angie's List member is pleased."

"This Angie's List member discovered what so many of our customers know...that the VELUX Sun Tunnel is truly a "Feel-Good" product. We hardly ever sell just one. Often, before our installer is out of the house the owners have found another place where a Sun Tunnel should go. Thanks for your kind review, we look forward to helping you with another installation soon."

"Our thanks to this Angie's List member for straight "A's". We really care what our customer's think of us...our livelihood depends upon it. We will continue to strive for all A's; after all, our customer's deserve the best."

"Sun Tunnels are truly a feel-good product and we are delighted this Angie's List member is enjoying the two we installed. Thanks for your kind review."

"We installed five skylights for this Angie's List member and we were pleased to offer her a 5% Angie's List discount. Some of the skylights she chose were the new Solar Powered Skylights that qualified for the 30% Federal Tax Credit. When we were finished she got five great skylights at a price we know was very competitive. We appreciate her kind words."

"We thank this Angie's List member for grading us with all "A"s. Initially he was concerned that the Sun Tunnel would not bring in enough light. We are pleased to know he is happy and that he is enjoying the free daylight provided by his VELUX Sun Tunnel."

"We thank this Angie's List member for his order and for taking the time to submit this review. We installed two skylights for him and we take pride in knowing he is pleased with the results."

"We thank this Angie's List member for her positive comments and we are pleased she is happy with her new Sun Tunnels. We often get calls from customers telling us what a difference this simple product has made in their home. Sun Tunnels bring in an amazing amount of daylight and can change the way a home feels just by brightening up dark areas."

"We particularly enjoyed working with this Angie's List Member and thank him for his kind words and "A" ratings."

"Thank You to this member for her kind words...we will be certain our installer knows how much she appreciated his effort."

"This installation was more difficult than we originally expected. There had been a ceiling fan installed at some point, and we needed an electrician to professionally sort out the power issues. In the end it worked out fine but demonstrates that we never work on components of a project we are not licensed or qualified to do. We are especially pleased this member is happy with us because of the added work required to make this a first-class job."

"I spoke with this Angies List member to thank him for inviting us out to quote this job. In the end he said our competitor was slightly less expensive and that was why he chose them over us. I asked if their installer had been VELUX trained and certified? Also, had he been properly harnessed (per OSHA Safety Rules) during the installation. He said to his knowledge the installer had not been harnessed and no proof was offered regarding his Five-Star Certification. I explained that Training and Certifying each of our installers and making certain they follow certain safety procedures adds to our cost. We believe it is more important to do things right than to be the cheapest company installing skylights."

"We appreciate this members kind works and worked hard to deserve them. This was a large job; we replaced five skylights and we helped this customer find a quality roofing contractor to complete a roofing project. She was a pleasure to deal with."

"Our thanks to this Angie's List member for his kind words; we enjoyed working for him. Our initial quote reflected a price to completely remove and replace the curbs on which his old skylights set. On the day of installation when we removed his old skylights, we found that the curbs were in fine shape. We were comfortable reusing those curbs which saved this member the cost of building new curbs and having to hire a licensed roofer to torch them down. We are always trying to find ways to save our customers money and this time it worked out just fine."

"I called the member to apologize; the problem really was quite simple. We took his information over the phone and the first letter of his last name (and his email address) should have been a "B" but we heard and wrote "V". We then went out to the house, appraised the skylight situation and sent him a quote...but it went to the wrong e-mail address because of the confusion over the spelling. He finally did get our quote when we replied to his email query asking where is quote was, but no one caught the spelling error so all of our follow-up went misdirected. We're very sorry this happened but it all resulted from a simple spelling error and not incompetence."

"We enjoyed working with the (removed member name). The job went well despite some hidden complications and we are delighted to report that this Angie's List Member has hired us to come back to install two more skylights for them."

"We're glad that (removed member name) is pleased with our work. We were able to answer all of his concerns and evidently bettered the competition. I think our 5% Angie's List discount helped him decide to use Houseworks and I'm certain our installation team did a good job for him. Thanks (removed member name), for your kind words."

"(Member name removed), you have paid us a great compliment. Thank you for your kind words"

"(member names removed) were great to work for...and very understanding. We had to re-schedule their job more than once due to rain (we probably had the wettest May on record this year). Thanks for your patience and for your kind review."

"[member name removed], thank you for your kind words and for choosing Houseworks. When we found that your roof curb was sound and that it did not need to be replaced, we were very happy to be able to pass that savings onto you"