Abt Electronics

About us

Abt Electronics, founded in 1936, is the largest independent, single-store appliance and electronics retailers in the country. The third-generation family run Abt Electronics provides unparalleled customer service with its team of 1,300 expert staff members at its Glenview, Ill.-based store, which boasts a 100,000 square-foot showroom on 37 acres. The company has been recognized by the Chicago Tribune as the “Top Large Workplace in Chicago” for two consecutive years. Abt services customers nationwide through Abt.com, where customers can receive advice and customer support through the site's live chat feature, email and toll-free phone number. Abt has its own 12,000 square-foot recycling center and features an atrium where customers gain access to its boutique stores-within-a-store such as The Apple Boutique. For more information, visit Abt.com. Additional DBA - Abt Electronics & Appliances. Additional phone number - (888) 228-5800

Business highlights

89 years of experience

Services we offer

Appliance and electronics installation and repair. Car audio/video installation and window tinting. Home and commercial custom audio and video installation. Smart home product integration. Water heater installation and general plumbing services. HVAC installation and service. Home and commercial security and alarm systems. Generator sales and installation.

Accepted Payment Methods

  • CreditCard
Reviews
4.8836 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
7%
3
3%
2
2%
1
2%
Showing 601-625 of 836 reviews
JOSEPH W.
May 2010
5.0
Yes, I recommend this pro
Everything was wonderful, we were able to price compare very easily and they are a full service company. Free delivery in Chicago. We were very happy.

DARLENE P.
Apr 2010
5.0
Yes, I recommend this pro
$1,600
Went to ABT on 4/16 to purchase a new washer because of the 15% rebate offered by State of Illinois. Received the rebate for the washer and then decided to purchase the pedestal as well. ABT was giving 15% off for non-energy star products, which made the purchase worthwhile. Found a small freezer, again, not energy star and got the 15% discount on that as well. A delivery date was set up and I paid to have an old refrigerator removed as well. The delivery was scheduled for 4/23/2010 and was told I would receive a call with a 2 hour window of when the delivery would take place. The call came in a few minutes after 7am and the men arrived on time per the predetermined delivery window. It was difficult to get the appliances into and out of my basement. The delivery men were very pleasant and professional and did an excellent job of getting the appliances in and out of my small area. They were even nice enough to help me move things around because the original place I had chosen for the freezer was not working. While one delivery man was helping me move things around for the freezer the other one installed and tested the washer, so things went quickly and smoothly. They were very good about explaining things about the new washer. I would purchase from ABT again.

Ken N.
Apr 2010
5.0
Yes, I recommend this pro
$600
Very professional organization to work with and the best pricing in the Chicagoland area.

Kathleen B.
Apr 2010
5.0
Yes, I recommend this pro
They are excellent and everyone uses them in this area. I was very satisfied and pleased this last time I used them.

DENNIS B.
Apr 2010
5.0
Yes, I recommend this pro
$200
Took half an hour, repair part was on the truck. Everything was outstanding. Abt internet sales on their website is world class and the service in the store is legendary.

LAWRENCE S.
Apr 2010
5.0
Yes, I recommend this pro
$480
I've also bought 2 TV sets. They took the old stove out and put in the new one. They are great! They are very nice and customer oriented. Whatever it is they do, they do it well. Prices are good too!

Adam W.
Apr 2010
5.0
Yes, I recommend this pro
$7,000
All prices were excellent and competitive for their type. All original delivery and original installation work was excellent, as was the work to take the old appliances out. All replacement take-out and install work was excellent. All service rep encounters were very good to excellent. No "gotchas" in connection with the two cooktop problems. Abt has a strong reputation for just this sort of excellence, and they proved it to us every step of the way!

Bridget T.
Apr 2010
5.0
Yes, I recommend this pro
$800
Project went as expected. Price was great, as was the service. Will purchase future appliances from ABT.

Susan N.
Apr 2010
5.0
Yes, I recommend this pro
$650
I love Abt! I have bought several appliances from them. I find what I want online and if I have any questions, they are quick to help. I knew what I wanted in a stove and so it was easy to find it on their website. After purchasing the stove, they contacted me to confirm the delivery date and on the day of delivery, they let me know when they would be here. The delivery and set-up went great.

JULIE H.
Apr 2010
5.0
Yes, I recommend this pro
They showed up when promised, and the repair was done quickly and the repair person was very professional.

Pamela F.
Apr 2010
5.0
Yes, I recommend this pro
$199
The technicians arrived on time and were courteous and professional. No complaints!

Jolanta K.
Mar 2010
5.0
Yes, I recommend this pro
$950
I purchased a dishwasher from ABT. The service was great and the price was competitive. I will definately ship there again.

DONALD S.
Mar 2010
5.0
Yes, I recommend this pro
$720
Delivery truck arrived right at the start of the two-hour window we were given the first thing that morning and the two workers wasted no time disconnecting the old set and installing the new one--including calling Comcast to activate our new HDTV and staying to make sure everything worked properly.

CATHY B.
Jan 2010
5.0
Yes, I recommend this pro
I had an issue with it so they came out and fixed it and it's been fine ever since. They did do the repair without charge. The problem was with the drainage. I have bought quite a few appliances from them and I haven't had very many repairs. They have been the best appliance company I could imagine. They are price competitive with their products, there isn't anybody cheaper. They are very professional and friendly, they could charge more and I would still go there. I don't even bother going anywhere else anymore.

George H.
Jan 2010
4.0
Yes, I recommend this pro
$3,500
They were good. The quality is good.

Elizabeth H.
Dec 2009
5.0
Yes, I recommend this pro
$13,000
They have been around for years and I have got only good things about them. I have used them before. I like them because they have good prices and good products. When they came to do the installations, they were top-notch. They were outstanding. I even wrote a letter to their company stating how happy I was with their services.

William K.
Dec 2009
3.0
Yes, I recommend this pro
$1,800
We replaced a TV, and we had upgraded cables to hook up. They used the ones that came in the box with the TV instead of just using the existing ones I had that were already hooked into the receiver. They were right there in front of them to use and they overlooked it completely and that was disappointing.
Response from Abt Electronics

"Thanks for the feedback. The Samsung television the customer ordered did not come with supplied cables. Most Televisions do not come with any cables for installation. Our records show the customer purchased an HDMI cable which was used to install and connect the Bluray player that was purchased with the television. The Customer had our Custom Audio Team install their components and we would be more than happy to discuss the method of installation if there is any concern. Please do not hesitate to contact our Custom Audio Department at 847-967-8830."


RAY T.
Dec 2009
1.0
Very dissatisfied with the service call price. I did not chose ABT.
Response from Abt Electronics

"Abt’s factory authorized service rates are reasonably priced. We service items in and out of the warranty time frame. We offer a flat rate (for the product in question - $199) for diagnosis, labor and trip charge. Also, we offer a 30 day repair guarantee, if any problems occur from repair we would gladly come back out at no additional charge (regardless of how many times we had to come)."


Narendra N.
Dec 2009
5.0
Yes, I recommend this pro
$3,000
Well

Edward G.
Nov 2009
5.0
Yes, I recommend this pro
$1,120
I just had it installed this past Monday. I was completely satisfied with the installation and the men who came out. They got everything working. They were quite knowledgeable and they did all of the work very fast.

Ann H.
Oct 2009
5.0
Yes, I recommend this pro
$200
My repair was taken care of quickly. They got the machine in order in no time at all. We were very satisfied with the service.

Jeff B.
Oct 2009
5.0
Yes, I recommend this pro
$2,300
Crowded store, lots of people looking and buying, and lots of salespeople that really know there stuff. We waited for a short time for a salesperson who had previously helped us...then Mac came along and we were soon very please with the help and information he gave us. Never any pressure, just good guidance. And after we said we'd buy he came up with more goodies, like delivery the next day which really fit into our schedule. We are very happy with the Maytag units and feel real good about our experience at Abt.

MARLENE H.
Oct 2009
5.0
Yes, I recommend this pro
$550
Everything went very well. The installation was great and I was very happy with them. It seemed like there was a problem with the dishwasher after the installation and they sent someone out immediately. As it turned out, the problem was with a connection unrelated to the dishwasher. Their customer service is terrific and I would highly recommend them.

JUDITH C.
Oct 2009
5.0
Yes, I recommend this pro
$1,100
I buy almost all of my appliances from them. They have good prices and good service. They deliver the items promptly without any hassles. It is almost not worth looking any where else, in my opinion. I've never had any problems with them.

JON B.
Oct 2009
5.0
Yes, I recommend this pro
They have great products.
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Showing 601-625 of 836

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Abt Electronics is currently rated 4.8 overall out of 5.
Abt Electronics accepts the following forms of payment: CreditCard
No, Abt Electronics does not offer free project estimates.
No, Abt Electronics does not offer eco-friendly accreditations.
No, Abt Electronics does not offer a senior discount.
No, Abt Electronics does not offer emergency services.
No, Abt Electronics does not offer warranties.

Contact Information

1200 N Milwaukee Ave, Glenview, IL 60025

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