G & R Heating & Air logoApproved Pro
Approved Pro

G & R Heating & Air

4.5(
95
)
Heating and Air Conditioning Service, Air Duct Cleaning, Dryer Vent Cleaning,

About us

We are a family owned and operated company, specializing in heating and cooling services, installs, repairs, and more! We personally care for each customer like our own family. We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all of the services we offer below and call -- or-- click to schedule a free estimate today!

Business highlights

Family owned & operated
Emergency services offered
LGBTQ+ Friendly

Services we offer

HVAC Services, Air Conditioning Repair & Service, Furnace Repair, Water Heaters, Boilers, Thermostats, Ductwork Installation and Repair, Humidifiers, Dryer Vent Cleaning, Air Quality, Sump Pumps, New Construction/ Remodel Projects, Commercial Service and Repair, and more!

Services we don't offer

We offer a full range of professional HVAC services in Northern IL and Chicagoland, including AC repair, furnace repair, and boiler repair. We also handle annual maintenance and tune ups as well as indoor air quality upgrades, UV lights and installation, and new heating & cooling system sales and installations. Family-owned and operated!

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Our recent projects
  • 24
    View Gallery

    Assorted photos uploaded by G & R Heating & Air

Reviews
4.595 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
5%
3
1%
2
3%
1
8%
Write a review

Filter reviews by service

Showing 1-25 of 95 reviews
Renee S.
Jun 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$55,000
They fixed my air conditioner with same day service on the hottest day of the year.
Mark K.
Apr 2025
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Ever since I started using G & R Heating & Air . . . I Give a 5 Star Kudos to their Professional Service with my Heating and Air Conditioner Maintenance. The turn-around-time from scheduling an appointment to their arrival has been the top-notch factor compared to others I've used in the past. Usually, when you have an emergency, this establishment is out by you extremely fast.
Jerry J.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$31,500
Garrett McCracken was really great. He quickly determined the problem, got it fixed and explained everything he was doing.
John S.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$400,000
Great communications and timely service. Took time out to discuss options on system sizing and repair/ replace dynamics.
John M.
Jul 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,900
Dwayne from G & R Heating & Air did a very thorough job checking our AC system. He verified everything was in good working order. Dwayne was professional, courteous and friendly. I ended up purchasing the service contract.
Nathan R.
Jun 2024
1.0
Heating and Air Conditioning Service
$60,000
Dishonest company, go with anyone else. I went with someone else who fixed all my issues for less than 1/3rd the cost of these scam artists. 1. They overcharged, 500+ dollars for a 10 dollar transformer and 20 minutes labor. 2. They didnt give me a quote before doing this overpriced repair, and forged my signature on the electronic consent forms. 3. The repair did not last for longer than 5 minutes. They wanted another several hundred dollars to replace another part. 4. They ghosted me when I tried getting customer service help. I still had a non working system, after paying over 500 dollars for labor and for a transformer to be replaced ( replaced with possibly either an old and used transformer or not replaced at all). I was never given a price or information on the work that was done by the first tech prior to him completing the work, after I told him explicity that I needed to know the repair cost before anything was done because Im a renter and my landlord would need to approve any repairs. The tech didnt do any testing of the system after it turned on, and it stopped working minutes after he left, when I switched the system from heat to AC, which is what caused the system to stop working initially. I told him that is what caused the HVAC to stop working and asked if that could be a cause, he said no. Turns out, that was false. I have lost all trust in your company, despite your motto "Bringing Honesty and Integrity to HVAC", and don't feel comfortable with any work your company would do going forward.
Steve H.
Jun 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They did everything they said they were going to do in the time frame they said they could do it. I do not think you could ask for more
Carol O.
May 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great company. Knowledgeable and helpful. Took time to explain things and answer questions. Been using them for at least 4 years now.
Jim P.
Apr 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$6,900
Steve spent a lot of extra time on this service call, yet he did not charge extra.
Mike S.
May 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$9,000
Had them come out for some preventive maintenance done on my central air. Rob did a great job. He was friendly and explained everything he was doing. I liked them so much I joined their membership club so I can have my furnace cared for too.
Response from G & R Heating & Air

"Thanks [Member Name Removed]! We're glad you had a great experience."

Stephen G.
May 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$8,900
Knowledgeable and professional air conditioning service
Response from G & R Heating & Air

"Thanks for the great review!"

Richard A.
Apr 2023
1.0
Heating and Air Conditioning Service
Used this company back in December with help of my home warranty UHP. G&R only addressed one concern. Part of the problem was the blower motor would not stay on when selected. This was mentioned to tech. Tech stated that sounded like a thermostat issue however, he neglected to check it out. I later found a broken wire in the thermostat. Fixed it myself. Then my copay was supposed to be $75. G&R charged me and extra $155. This was an amount they needed to get from UHP per contract with that company. I had to call G&R and the problem was eventually fixed. On 4/15/23 I was billed $165 from G&R for no reason. I did not request service. G&R stated that the info was sent to them from UHP. That was not the case. UHP does not authorize work without the client calling them or on-line so UHP can verify coverage. I additionally spoke with UHP and they said they do not operate as stated by G&R. G&R later said that my info was attached to the account of the client they serviced. Why? How does this happen? I had to acquire a new credit card. G&R has problems in my opinion keeping records or something else is going on here. Never again with G&R.
Lynda C.
Feb 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$12,500
Very well. A tech arrived within a few hours of my call. Very friendly gentleman. Found the problem quickly and made the repair just as fast.
Response from G & R Heating & Air

"Thanks for the great review, we are glad our technician was able to help you."

Ed S.
Nov 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$15,000
Very friendly and knowledgeable technician that assessed overall system and provided meaningful assessment of the state of the system in my 100 year old house. Very good technician for a house with boilers.
Response from G & R Heating & Air

"Thank you so much, we appreciate your business! - G & R"

Vanessa D.
Nov 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Ricardo was amazing!
Response from G & R Heating & Air

"Thank you so much, we truly appreciate your business! -G & R"

Rosemary S.
Nov 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$19,000
Everything went well.
Response from G & R Heating & Air

"Thank you so much for your business, we truly appreciate it! -G & R"

Joe M.
Oct 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$187,452
Went great just so expensive.
Response from G & R Heating & Air

"We appreciate your business, thank you for choosing G & R."

Walter B.
Sep 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$18,700
It went great, tech was even able to save my thermostat as some pins were bent.
Response from G & R Heating & Air

"Thank you so much, we appreciate your business!"

Jeff D.
Aug 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Smooth - efficient - prompt.
Response from G & R Heating & Air

"Thank you so much, we appreciate your business! -G & R"

Jeff W.
Aug 2022
3.0
Heating and Air Conditioning Service
$12,500
Didn’t have a cost effective fix. Tried to sell all new equipment for over fair market price
Response from G & R Heating & Air

"Hi there, it's very important for all our customers to have a 5 star experience with us, so we'd like to address your concerns here! When our technician came out to your home on the repair call that was scheduled on 8/4, we found that there were issues with not only the blower motor, but various other components of the system. Due to the extensive costs that would be involved in a proper repair for this older system, we stand behind our technician's recommendation for a replacement. For the pricing - despite challenges in the marketplace such as rising costs of labor, fuel, parts, etc. as well as parts and labor shortages - we are committed to pricing that is in line with our reputable and trusted competitors. If you received an estimate from a competitor with alternate pricing for the same equipment and services, please let us know and we will do everything we can to earn your business. Regards, G & R"

Chey K.
Jul 2022
1.0
Heating and Air Conditioning Service
Technician tried his best to upsell me. Told me I needed to spend over $300 on a new thermostat when my current one was just out of batteries. The experience was straight up uncomfortable and I had to chase down the company for a response to my formal complaint. Wouldn't risk it again.
Response from G & R Heating & Air

"We're sorry that you feel that you were pressured into buying a new thermostat from the technician. We strive to have every appointment hassle free. If you can, please reach out so that we can make things right."

Lisbeth S.
Jul 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Service technicians were very good. They completed all the work and explained the operational functions of the new system. They cleaned up after themselves as well
Response from G & R Heating & Air

"Thank you so much - we truly appreciate your business! -G & R"

Rosemary S.
Jun 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$19,000
I have purchased a yearly heating and cooling maintenance plan from this company for a few years now. The technician that came out today for my air conditioner was on time, pleasant and obviously knew what he was doing. I purchased another plan today.
Response from G & R Heating & Air

"Thank you so much for your review - we truly appreciate your business. -G & R"

Beverly S.
Jun 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
HVAC machine outside wasn’t working. Ricardo ? was so good at explaining & suggesting his expert ideas. There was a mouse & nest inside the machine & wires were severed. He removed the critter & nest & repaired the wires. All is working again. What a great guy he is!!
Response from G & R Heating & Air

"Thank you so much! We truly appreciate your business. -G & R"

Niki I.
Jun 2022
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Great! The tech was polite, respectful of the property and very knowledgeable.
Response from G & R Heating & Air

"Thank you, we appreciate your business! -G & R"

Showing 1-25 of 95

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

G & R Heating & Air is currently rated 4.5 overall out of 5.
Monday: 4:00 AM - 11:00 PM Tuesday: 4:00 AM - 11:00 PM Wednesday: 4:00 AM - 11:00 PM Thursday: 4:00 AM - 11:00 PM Friday: 4:00 AM - 11:00 PM Saturday: 5:00 AM - 11:00 PM Sunday: 5:00 AM - 11:00 PM
G & R Heating & Air accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
Yes, G & R Heating & Air offers free project estimates.
Yes, G & R Heating & Air offers eco-friendly accreditations.
Yes, G & R Heating & Air offers a 10% senior discount.
Yes, G & R Heating & Air offers emergency services.
Yes, G & R Heating & Air offers warranties.
G & R Heating & Air offers the following services: HVAC Services, Air Conditioning Repair & Service, Furnace Repair, Water Heaters, Boilers, Thermostats, Ductwork Installation and Repair, Humidifiers, Dryer Vent Cleaning, Air Quality, Sump Pumps, New Construction/ Remodel Projects, Commercial Service and Repair, and more!
We offer a full range of professional HVAC services in Northern IL and Chicagoland, including AC repair, furnace repair, and boiler repair. We also handle annual maintenance and tune ups as well as indoor air quality upgrades, UV lights and installation, and new heating & cooling system sales and installations. Family-owned and operated!

Contact Information

24 Center Dr, Gilberts, IL 60136

Service Hours

Sunday:5:00 AM - 11:00 PM
Monday:4:00 AM - 11:00 PM
Tuesday:4:00 AM - 11:00 PM
Wednesday:4:00 AM - 11:00 PM
Thursday:4:00 AM - 11:00 PM
Friday:4:00 AM - 11:00 PM
Saturday:5:00 AM - 11:00 PM
Share project details to get started.