"Thank you for the review, we look forward to working with you again in the future."

"Thank you for the A rating. we're glad you had a pleasant experience with us. We appreciate your business."

"Excellence is a compliment we absolutely love to see, it's so hard to reach such a level and the fact that you feel that way amazes us and we are so grateful to receive such a compliment from you. We thank you so much for the review, and wish you the happiest New Year."

"We do truly apologize, we try in every which way to get you the technician you request but there are times where it is not possible, we do let you know beforehand that the technician you have requested is not available and we do ask if you'd like to keep the appointment or not if that's the case. We do appreciate you allowing us to send out the tech we had available, if you do not wish it to be anyone else please make sure we know so we can reschedule for another day to have him available for you. Thank you very much for the review."

"So happy to see that our visit did not arise with any problems, we thank you so much for your business and this great review. We look forward to helping you again when you need us."

"True professionalism is a trait we continue to improve upon, the compliment you've left for us proves that we are on our way to perfecting it and we appreciate you noticing. Thanks so much for the great review, we look forward to working with you again."

"We thank you so much for the great review! We truly appreciate your continued business with us and look forward to working with you again."

"Hi there! At times, the reason why some cleanings take longer than others, is because depending on what the situation is for the time they're there. If the unit is in pretty good shape for the time, it takes less time to do a cleaning & tune-up, if it has a bit more buildup it can take a bit longer. It really depends on the conditions of the time the tech is there. We do appreciate your continued business with us and hope you are having a wonderful Holiday Season.."

"Punctual and professional is exactly what we strive for daily , seeing these compliments proves to us that we are on our way and we thank you so much for noticing. Have a great Holiday Season."

"We are so happy to read our tech was very professional on our visit to you, we will be letting him know of your compliments for sure. Thank you so much for your great review, and we look forward to working with you again."

"We wholeheartedly appreciate the compliments you have left for us, means so much, especially coming from one of our favorite customers. We thank you so much for your continuing business with us and we look forward to helping you with your HVAC needs."

"We thank you so much for the great review! So happy to see that we were helpful in educating you on keeping your furnace efficient, we look forward to helping you again when when needed. Have a wonderful Holiday Season."

"We thank you so much for this great review! We strive daily to be thorough & professional and we are so grateful that you've noticed. Have a great Holiday Season!"

"Thank you for the A rating. Freedom appreciates your business."

"We are so happy to see it all went smoothly for you. We thank you so much for the amazing review and look forward to working with you when you will need us again."

"We thank you so much for this wonderful review! We are so happy to see that our tech was able to get you back up and running minus the need of new parts to keep your cost on this call low. We wish you a wonderful Holiday Season and look forward to working with you again."

"As it was quoted to you from the origination of the phone call you made to us on 11/13/2018 , the charges would be at minimum $178.00 for the inspection of your units for the sale of your house. We do want to mention that you were in a rush and you needed someone the next day which we did accommodate for you being that you were in a time crunch for your final inspection. Our GPS locating service (which is attached to every technician) read that he was there from 8:37am to 9:15am, which is much longer than 15 minutes. The charges goes as follows $69.00 for the service charge, and a minimum 1 hour labor charge of $109.00 per the hour so we made you well aware of the charges before you had us come out and even though we went over 1 hour for your inspection, we did not charge you on the extra time we were there (which most companies would do). We encourage everyone to shop around for prices before having someone out, if you had done just that, you would have noticed that ours would be at least on the top 3 of competitiveness with others. Lets face it, no one wants to spend money on these things, yet you needed this service in order to pass inspection so you could sell your house without waiting on another company to come out , since it was cold at the time and most service providers were backed up for weeks. Many companies will tack on an additional charge for coming in earlier that is convenient for them, but we did not do that to you because it would have driven your cost to almost double that amount. We really appreciate your input on this review, it allows us to explain to anyone that will read it what differences that sets us apart from the others. Our advice to you is that next time, if you know you will be selling your property, call well in advance so that you can shop for pricing that will work to your liking so that you can see especially from our point of view what it would have normally costed you to do exactly what you have needed. We wish you a wonderful Holiday season."

"Straight forward is the best way to get to what we need to know to be able to help you with your needs. Although you may think it could not be better, we actually strive to be better on a daily basis, we really do look forward to doing business with you in the future."

"We do appreciate the A rating! Although we are a bit confused, it seems we had scheduled your appointment on 11/15/2018 and it definitely was completed by one of our techs. We definitely do want your business and we do make every attempt at contacting everyone, so we do apologize if there was a mixup on our part, but we are glad we were able to get you scheduled and done. Have a wonderful Holiday season."

"Thank you for the review, Freedom appreciates your business"

"We thank you so much for the wonderful review! We are happy to be able to help you with the cleaning and tune up this past season. Wishing you a great new year!"

"We thank you so much for the great review! We really appreciate you pointing out the highlights of our visit with you and we look forward to working with you again when you need us. We wish you the best!"

"We are always flattered when we get the complement of "excellence" , because that is something so hard to reach, and the fact that you feel that way makes us all know that we are doing exactly what we need to be doing for our customers. Thank you so much for the great review and we hope you're having a wonderful Holiday Season."

"A day without issues is a calm and breezy one, we are grateful to see that you wrote that in your review and we look forward to continuing doing business with you strictly for any "issues" with your hvac system and nothing else. We thank you so much for such a kind review!"

"We thank you so much for the A rating, and we are excited to see that we performed as you had expected us to do so, so happy to have you as a customer of ours."