"We truly appreciate you working with us for all this time, you are a great customer and we thank you so much for leaving this review for us."

"So glad to see it all went well, and we thank you so much for letting everyone know with this great review. Please do not hesitate to call us if you need us."

"Thank you so much for the wonderful review, we cannot wait to work with you for your HVAC needs in the future."

"Thank you so much for this great review. We look forward to working with you again."

"We thank you so much for this great review, we look forward to working with you in the future .."

"Hi there , we do apologize for that, but we did try to call with the phone # provided, left messages and had not heard back, we would like to help with whatever you may need if it is still needed. Our phone number is also listed but will post it here 847-288-1788, we will be happy to help with whatever you need."

"Thank you for the review, for a normal maintenance check the cleaning is normally done on the outside of the unit, if there is a real need to open the units up we would definitely let you know, because of the fact that there are additional labor costs involved when having to open the unit up and do a deep cleaning making it considerably more expensive for that visit. Our technician would have definitely let you know if that was a service that was needed at the time. Since, to him, it seemed fine at that time he did not see the point in charging more for a deeper cleaning of the unit. We definitely never try to over sell, so that is why he had said that the inside looked fine at that visit. We thank you very much for letting us know how you felt about the visit, this way we can explain what has happened to allow others to know what it is to be expected."

"We thank you so much for the wonderful review, we feel grateful to see you'd call us 1st and we promise to do anything to be the 1st to respond and be there. We wish you the best!"

"First time customers only, sorry. Have a nice day."

"Thank you so much for this wonderful review. Greatness is what we really want to strive for, so it's amazing for us to see that you would leave such great comments for us. We look forward to keeping you happy if you will allow us to."

"Thank you so much for the great review! We really are happy that our tech was a great help to you in understanding the ins and outs of how these systems work. Sometimes it is better to start new rather than to keep placing band aides on older units, it does save money in the long run. We are grateful to have you as a customer and look forward to seeing you every season for the maintenance on your new system. Be well, always."

"The technicians caught a train 1 hour away from you, which was explained to you. They are required to wear masks when entering any customers home. The unit needed to be washed off before checking pressures. Pictures show your unit was one of the dirtiest any of us have ever seen. They diagnosed the problem, told you the solution. They did not up-sale you on anything and honored the $49 deal. The entire situation could have been avoided if you had basic maintenance on your system. You left your A/C in such bad condition and are upset because we told you the problem. Instead of taking a gamble with charging the unit on a colder day, they told you the truth about false readings. Most people would respect honesty, we are sorry you feel this way. Thanks and God bless."

"Thank you for the great review and A rating, we are elated to see that you are happy with the work we did for you. Please let us know if you need anything!"

"Thank you for the great review and A rating, we hope to see you soon for your fall furnace tune up!"

"Thanks so much for the A rating, your review reminds us of what we work so hard to strive for. We look forward to working with you again."

"Thanks so much for the great review and the A rating , We're happy to see our guys were able to get you fixed up quick. Please give us a call so we can get your furnace clean & check scheduled for the fall."

"Thank you so much for the A rating! So glad to see our visit went well. Please do not hesitate to call us for anything you'll need in the future."

"Thank you so much for the Top rating and the written review, we really appreciate that. We look forward to working with you again, don't forget winter is coming, call us for your fall furnace clean & check."

"Thanks for the review, seems a bit harsh though. You had a problem, we fixed it. We didn't force you to buy anything, you agreed on the price before repairs. We aren't a company that works out of a house garage, our prices are structured on the same level as the top 5 HVAC companies in Chicago. We gave you a price over the phone and you didn't like it? Okay no problem, you don't have to actually go with our repair. You had the part shipped to you? That's awesome! So let us take what we've learned from your thoughts. Price "F" which you agreed upon before repairs. Nice! Quality "C" seems like great quality if your system worked after the repairs, guess not though. Responsiveness/Punctuality "B" okay fair enough! Professionalism "C" That's odd, your technician has his EPA license, electricians license, and 11 years of experience. Glad everything worked out for you, thanks for your business!"

"Thanks so much for the A rating and this wonderful review, we truly look forward to helping you again , winter is coming, give us a call and we can get you scheduled in for the furnace clean & check ."

"Thank you so much for this great review, we try our hardest to earn those compliments and it's a great feeling to read what you posted. Please be safe out there."

"So glad everything was done well in a timely matter for you, we really appreciate the review and hope you have a great warm season."

"We are so happy everything worked out and we got that working for you, we thank you very much for the review. Have a great Spring & Summer!"