It went well. They came in with a bobcat and dug a big hole under the house, and from there they moved the rest of the dirt, then they put in the concrete walls and floors. They finished the job on time and on budget. They were friendly, thorough, and courteous.

Salesperson was very courteous and explained the entire process of underpinning. Permit applications were submitted in a timely manner. The work team arrive on time (actually early), were polite, thorough, and cleaned up after themselves. They took very good care of our home through a nerve wrecking process of stabilizing and lifting the corner of our home over an inch. I don't know what more I could have asked for!

Update: 6 years later and house is rock solid!

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I have a 100 yr old home that has a stone and brick foundation. The mortar has worn away around the base of the foundation and there is some cracking. Another company came out and said that they can't tell anything until they dig a trench along the entire length of the 25 ft wall 10 feet deep. This seemed a bit extreme since I have had no major issues other then the exterior sight problems. Atlas came out and surveyed the entire situation and felt at this time the foundation did not need to be disturbed. There were no major warning signs that merited further action other than some cosmetic tuck-pointing. I greatly appreciated their honest assessment since they benefited no further than this review, which I am glad to write.

Very good work. Recommended by Stuart Jacobson. Note, work completed in 2005.

After several phone calls and setting up an appointment, representative calls and asked what needed to be done. Explained what needed to be done again as in previous phone calls. Rep. said job was too small and they don't do that!

We had bids from three companies. We chose Atlas - the highest bidder - because their system appeared to be the best. Also, they guaranteed that the building would be raised. Their sales representative gave us a thorough explanation of the process. Once the team started, the job continued over three days until it was completed. This included a thorough cleanup including tamping the surrounding soil. A section of sidewalk had to be removed and it was replaced a few days later by Atlas. The job was expensive but we felt that it was unwise to allow the building to continue to settle. As of now, we are very satisfied.

ATLAS WAS THE HIGHEST ESTIMATE WE RECEIVED TO DO THIS TYPE OF WORK ON OUR HOME. WE CHOSE THEM BASED ON THE QUALITY OF THE STEEL THEY USE FOR THEIR PIERS. J. RAMIREZ WAS IN CHARGE OF THE WORK. HE WAS FRIENDLY AND HELPFUL ANYTIME WE HAD QUESTIONS ABOUT THE WORK. THE WORK WAS COMPLETED WITHIN THE TIMEFRAME GIVEN. WE WERE PRESENT WHEN THE TEAM LIFTED THE HOUSE AS WELL AS THE VILLAGE INSPECTOR. THE WORKERS WERE POLITE AND LEFT THE WORKSITE CLEAN EVERYDAY. THE WORK DONE WAS DONE IN SUCH A WAY THAT NO DAMAGE WAS DONE TO THE YARD. THE ONLY THING WE HAD TO DO WHEN THEY WERE DONE WAS TO PLACE OUR LANDSCAPING BRICKS BACK AND WE WERE AWARE OF THIS BEFOREHAND. OUR ONLY NEGATIVE COMMENTS WOULD BE THAT ONCE WE SIGNED THE CONTRACT THE CUSTOMER SERVICE SEEMED TO STOP. WE HAD TO CALL SEVERAL TIMES TO CHECK ON THE SCHEDULING OF THE WORK. IT WOULD HAVE BEEN NICE AFTER AGREEING TO PAY THAT MUCH MONEY IF SOMEONE HAD BEEN KEEPING US INFORMED OF THE SITUATION. OVERALL OUR EXPERIENCE WAS VERY POSITIVE.

MY GRIPE WITH ATLAS IS THAT I DON'T FEEL THEY INFORM ME OF ALL AVAILABLE OPTIONS. IN ADDITION, GETTING A BUILDING PERMIT WITH MY CITY (CHICAGO) WAS INDIRECTLY DISCOURAGED. THEY JUST KEPT POINTING OUT ALL THE NEGATIVES THAT I WOULD RUN INTO IN ACQUIRING A PERMIT, LIKE THE LENGTHY APPROVAL PROCESS AND PERMIT COST. THE APPROVAL PROCESS WAS A CINCH AND THE PERMIT COSTS WERE ABOUT $300, NOT EXACTLY A POCKET BOOK BREAKER. WITH THIS TYPE OF JOB A CITY INSPECTOR HAS TO SIGN-OFF ON WORK. I HAD TO FOLLOW-UP TO MAKE SURE THAT THIS WAS DONE. IN ADDITION, THE ARCHITECT MADE CERTAIN RECOMMENDATIONS WHICH WERE NOT FOLLOWED UNTIL I BROUGHT IT UP. WITH REGARDS TO THE WORKERS WHO PERFORMED THE PROCEDURE, THEY WERE COURTEOUS AND RESPONSIVE AND WALKED ME THROUGH THE ENTIRE PROCESS. OVERALL THE WORK PERFORMED WAS FAIR, BUT FAIR DOES NOT CUT IT WHEN YOU PAY SO MUCH FOR A PROCEDURE. THIS WAS VERY EXPENSIVE TO DO & I ALSO HAD TO PAY FOR PERMIT FEES, ARCHITECTURAL DRAWINGS AND HAD TO GET THE PERMIT MYSELF.

VERY CONCERNED ABOUT DOING THE JOB RIGHT. A VERY TECHNICALLY DIFFICULT AND COSTLY JOB TO DO. THEY WERE VERY CONCERNED THAT I WAS HAPPY WITH THE WORK, AND I AM.