
About us
Trela Roofing & Remodeling. 64 years in business, 3 Generations. Tens of thousands of customers. Over 1,300 Total Reviews on Angie's List, We have earned Super Service Award Eight Years in a row, also Angie's List Super Service Awards in Multiple Service Categories. BBB A+ Rating. Yelp. We us no sub contractors, only our own employees, trained by us and our manufacturers. All roofing is hand nailed. We accept Major Credit Cards.
Business highlights
Services we offer
Roofing. Skylights. Insulation, (Blown in Fiberglass, Removals & Foam Insulation), Windows. Doors. Garage Doors. Siding. Soffit & Fascia. Aluminum Awnings. Chimney Caps, Ventilation. General Remodeling, Kitchen. Bathroom. Decking. Guttering. Gutter Protection. Tuck Pointing. Drywall. Painting & Solar Hot Water Systems.
Services we don't offer
Cloth Awnings.
Amenities
Eco Friendly Accreditations
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
5%
Accepted Payment Methods
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 3
Assorted photos uploaded by Trela Roofing and Remodeling
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
6% | ||
2% | ||
1% | ||
1% |
Filter reviews by service
They were friendly and did some minor repairs as expected .
On September 22, 2010, I contracted with your company, Trela Roofing & Remodeling, to install a complete tear off roof. In addition, the contract for replacement of gutters and down spouts to include flashing, for the chimney, five vents to replace the existing vents and insulation for the attic. During the installation, Bill was told that the down spouts were not installed correctly or where I would have suggested. I expressed my concerns about placement for the down spouts, that the run off would cause problems. Bill stated that if there were problems that you would correct the problems (The problems are the water is running up against the foundation of my house, catch basin and air conditioner, as well as, the front of my house where my evergreens are. Note: the down spouts were already installed when I saw the location. Now, let?s get to the down spouts not being pitched correctly or sealed properly. The water is running at the back of the down spouts causing the water to release to the foundation and the leaves can not flush out, causing the gutters to build up with trash. The ground is sinking due to excessive water cause by the location of the down spouts. Trela Roofing have not repaired any of the ongoing problems and this is causing conditions to worsen. Also, water is leaking around the chimney on both sides, probably because of the patched flashing that was installed. I also, voiced my opinion regarding the 3 piece of scrap that was used for the flashing on the chimney. The water is not going into the gutters as it should which is causing the internal walls of my bedroom and closets where the chimney meets the walls to be very cold and wet. I called Mr. Robert Trela to discuss the problems that I was having and he told me that I had to discuss it with Ryan Trela. Each time, I called Ryan, he would tell me that the job was completed. After the job was done, Ryan came to my home twice, the first time Ryan came to my house was to get a globe from my closet so he said that he was going to replace it because it was broken when one of the workers? dropped a bundle of shingles. During his short visit Mr. Biggins and I showed him the closet so he could feel how cold and wet the walls were. Ryan stated that the closets should be cold and wet. At that time, I asked Ryan why did he tell me that adding more insulation that cost me $803.00 dollars would solve the problems. This additional cost did not solve the problem. Your workers blew the insulation into the attic thru a vent and the insulation was not spread out/level. Not any of the area was covered with insulation, the workers left the insulation in the middle of the attic. On November 17, 2010, Ryan came to my home to look at the down spouts in the back of my house and not the front of my house, which have the same problem. Ryan told me that he could run the dam down spouts 20 or 40 feet, I ask Ryan how would the grass man have access to cut the grass, by this time Ryan became hostile and his attitude toward me frighten me and I told Ryan that I would ask Mr. Biggins to call him regarding the problems which he had already talk to Ryan about. So I ask Ryan to come into my house so that I could give him a hand copy of what we discussed on November 17, 2010. At that time Ryan told me to shut up and listen to him. At that point, I asked Ryan to leave and I gave Ryan a handwritten copy of what we had discussed, this is the reason that I always have someone to be with me when I have a contractor come to my house.
I still need to have the roof, gutter and downspouts replaced. I have paid them $6000. They still did not come to inspect the roof. The son of the owner was very rude when speaking with me about my complaints.
"From Angie's List, our company, Trela Roofing & remodeling has received a 3.74 GPA and a total GPA of 3.81, all on a 4.0 scale and based on 101 total reports. We have also received 4 consecutive Super Service Awards, 2008, 2009, 2010 and 2011. 99.999% of customers tell the truth, unfortunately .001% of customers do not tell the truth. 99.999% of customers pay their bills, unfortunately .001% of customers will do or say anything to not pay their bills. Contractors should strive to do business with 99.999% of customers, unfortunately contractors should run away from .001% of customers. This is a general response to all comments and is not directed an any particular customer. Have a nice day! Robert Trela- President"
They resealed one of the plumbing vents with a lead collar and repaired a couple of tiles using extra tile that I had on hand.
They inspected the chimney cap and at my request, used my "flip" video camera to film it and show me too a first hand look.
They were done inside of an hour after they finished caulking and discussing the general condition of the roof.
You can tell when people know what they are doing and Trela Roofing definitely knows their business! They will be following up soon with an estimate for a new roof and a new chimney cap.
Definitely worth what paid for I was impressed with their professionalism.
I wil do business with them again!
The rating for QUALITY is something I am not completely comfortable reporting as it has been only few days since the installation. I have company's assurance that the improvement will be notisable, but it is still spring and is hard to report relaible results.
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