JOHNSON LOCKSMITH INC

Overall it was positive. They came within two days of calling (which was fine, since it wasn't an emergency)to investigate our options. I'd asked them to consider adding a thumb lock to a door with a big window on it and they advised not to do it for security reasons. They returned two days later as promised, to do the work and as I said, went to the trouble to make sure all the keys they cut actually worked in all three locks.

Very knowledgeable on the phone when I described what I wanted them to do. Set an appointment and came exactly on time. Workman was friendly and quick. Did exactly what I requested. Price seemed a little bit expensive for the amount of time that the job took, but if I wanted to save money I would have figured out how to do it myself. It was worth the money to have an expert handle it and be done with it. I would definitely use them again.

Johnson's was the third locksmith I called to get this job done. I sincerely wish I had called them first. I was in a big rush to get my locks changed because I thought I had left my keys overnight in the lock outside my front door. I was afraid someone might have taken them with the intention of breaking in later. So I wanted the job done the next day. The first locksmith I called -- who received an ''A'' on Angies List -- said they'd be out between 1 and 2 p.m. When no one showed, they claimed I had changed the appointment to the following day. So I told them good-bye for good. The second locksmith was able to come that day, but claimed they could only change the bottom lock (not the deadbolts on top) because they said they couldn't get the screw out of the deadbolt. I let them do this -- only one-half of the job I needed -- because I didn't want to pay the $53 service fee for no reason at all. Johnson's was the third locksmith I called. They did the job right!

Our experience was very good. They were able to come the same day that we called, arrived as scheduled, and were cheerful and courteous.

THE LOCKSMITH WAS ON TIME AS SCHEDULED, PERFORMED THE WORK SKILLFULLY, AND LEFT THE AREA CLEAN WHEN FINISHED. HE WAS VERY PROFESSIONAL AND COURTEOUS.

THEY ARE A PROFESSIONAL, AND COURTEOUS FAMILY BUSINESS.

THEY CALLED BACK 3 HOURS AFTER WE LEFT AN AFTER-HOURS MESSAGE THAT WE WERE LOCKED OUT OF THE HOUSE WITH TWO SMALL CHILDREN AT NIGHT.

HE WAS FRIENDLY AND COURTEOUS. I WILL CONTACT HIM IN THE FUTURE IF I EVER NEED A LOCKSMITH.

EXCELLENT SERVICE. HE QUOTED THE PRICE ON THE PHONE, SHOWED UP ON TIME, PERFORMED THE WORK QUICKLY AND PROFESSIONALLY, AND CLEANED UP ANY MESS. WHAT MORE CAN YOU ASK FOR?

THEY WERE VERY HELPFUL AND EXPLAINED THE INFORMATION AND AUTHORIZATION THAT THEY WOULD NEED TO OPEN MY DOOR AND GIVE THE KEYS TO A NEIGHBOR.