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Business Details

Phone Number

Address
750 Lee Street
Elk Grove Village, IL 60007

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Description

Since 1977, Superior has been providing quality flooring installations to the Midwest. For over 25 years, Superior has been an Authorized Service Provider for The Home Depot®. Today, Superior provides installations from Chicago, IL to St. Louis, MO. Superior also provides several additional services for The Home Depot® including basement remodeling, blinds and window treatments, and custom home organization systems. Superior's corporate headquarters are located at 750 Lee Street in Elk Grove Village, Illinois and a St. Louis, Missouri office at 10700 Kahlmeyer Drive. Call us at 847-806-9900....

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A few reviews for this pro…

5.0

10/12/2020

We were scared to use this service after seeing negative reviews but the price was right and we ordered carpeting from Home Depot. They arrived on time, took out the old carpeting and replaced about 1600 sq feet of carpeting in our lower level. We had moved our furniture out but they put everything back in place and made sure it was satisfactory They also vacuumed and cleaned everything up. I woul...

DESCRIPTION OF WORK
They installed carpeting that was purchased from Home Depot

CATEGORY carpet installation,basement waterproofing

1.0

08/03/2020

I purchased carpet through the Home Depot in Round Lake Beach, IL and they contracted Superior Installations to do the installation of the carpet. During the repair, one of the workers accidentally broke my TV (that was moved into a room that wasn't being worked on per their pre-install instructions). I understand that accidents happen, however not only did they deny this happening, the claims pro...

DESCRIPTION OF WORK
Carpet Install

CATEGORY carpet installation

1.0

08/07/2017

I required window blind installation, and it was extremely difficulty to get anybody on the phone. I finally was able to schedule an installation, and they were suppose to give me a call back to inform me the time of installation. They did not call me. In fact I called them a day before installation and they assured me that they will call me between 4 - 6 pm. They did not call me. Their lack of cu...

DESCRIPTION OF WORK
Window blind installation.

CATEGORY flooring contractor

2.0

07/01/2017

Terrible - one problem after another. They damaged a wall & door threshold and it took 6 weeks to get that taken care of. They came out 3 times to do the work - 3 different crews. Will never let them in any home we own again. When we tried to call them all you get is an answering call center after staying on hold for a long time. Don't know why Home Depot uses them.

DESCRIPTION OF WORK
We had carpet replaced in our home thru Home Depot. Superior was the company that came out to do it. It was a total of 90 days from start to finish.

CATEGORY carpet installation

1.0

08/02/2016

We contracted these folks via the Home Depot (HD). Superior Installations (SI) was supposed to contact us within 3 business days of us paying HD for the job (take out slate tile in hallway, old tiles in kitchen, and lay down new tiles through those areas and install new baseboards as well). It took repeated calls to SI to get a scheduled date. HD told us the job would take 3 days, and SI confirmed...

DESCRIPTION OF WORK
Installation of tile in kitchen, foyer, and hallway

CATEGORY flooring contractor

Services Offered

Carpet, hardwood, vinyl, tile, laminate, concrete & epoxy coatings, blinds & window coverings, custom home organization systems, closets, basement remodeling

Services Not Offered

kitchens, baths, sun rooms, additions, exterior remodeling, waterproofing, handyman services

General Information

Free Estimates

Yes

Payment Options

Check, Visa, MasterCard, American Express, Discover, Financing Available, PayPal

Senior Discount

Emergency Service

Warranties

Yes