ProCare Restoration

About us

At ProCare Restoration, we pride ourselves on providing excellent customer service at an unbeatable price. Our desire to quickly assist our clients and make their restoration services as painless as possible makes us one of the most reputable restoration companies in Chicago and the surrounding suburbs. We provide restoration services for mold, flood, fire and even unexpected sewer backup, taking immediate action to prevent further damage to your home.

Business highlights

19 years of trusted experience
Emergency Services Offered

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.754 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
13%
3
0%
2
4%
1
0%


Rating CategoryRating out of 5
quality
4.7
value
4.5
responsiveness
4.8
Showing 1-25 of 54 reviews

James M.
10/2020
5.0
Delia (orders) and Tim (worker) and his crew were very professional and courteous. Everything was upfront and we greatly appreciated their work and prices.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,600

George A.
07/2020
5.0
Very professional from initial survey of the job to clean-up upon completion. Price was fair and accurate with no hidden up charges.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$280

Ferd V.
06/2020
5.0
Arrived on time and took care of the job in a neat professional manner. No mess, no fuss!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James D.
11/2019
5.0
Very professional, knowledgable technicians performed the testing quickly, and cleanly. Even removed their shoes to go through our home. I highly recommend their services!!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathy S.
09/2019
5.0
Everyone at ProCare was fabulous. They came out quickly to assess the situation and had the work completed within a few days. They were very knowledgeable and thoroughly explained everything they were doing. I would highly recommend ProCare.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen G.
08/2019
4.0
Tim, the Pro Care rep was on time, explained what was going to happen, and the job was completed as promised. My first experience with mold removal.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$900

Thea K.
06/2019
5.0
I had water damage that was growing mold. ProCare came out and looked at it asap and quickly removed the mold. I haven't had any problems since then. The water damage was so bad I had to get new floors and drywall too, and ProCare went above and beyond with every step. They made everything painless and easy and i am so grateful to them! Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Douglas G.
04/2019
5.0
they responded quickly and i am pleased with their work so far

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Andy E.
10/2018
5.0
Got the job done No problem No headaches

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

David M.
08/2018
5.0
Only company that I called that offered a warranty. In and out quickly and clean!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ezra k.
08/2018
4.0
The service came fast.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro

Ken C.
01/2018
2.0
paid them to inspect and never received receipt or email description of problem. dissatisfied

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
2.0


Dhirav S.
12/2017
5.0
Great work - completed on time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Melissa S.
09/2017
5.0
Did a great job

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Patricia K.
08/2017
2.0
The representatives of ProCare who came to clean up/restore our basement after a heavy rain this summer were very polite and timely. However, the next morning our carpet still squished with water. We had to pull the carpet up and remove the pad underneath and then set the carpet up on boards to dry completely. We paid for both water removal and sanitation...and it wasn't cheap. When the company made a follow-up call a couple days later, I told the rep what we had to do after their so called remediation. I also suggested that paying for water removal and not actually getting that was an issue for us. We were happy to pay for the sanitation, but a refund for the removal would be nice. Never heard from them again.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
4.0


Taciana B.
08/2017
5.0
Great customer service Great communication skills Pleasant to work with Professionalism

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$1,100

Carolyn T.
08/2017
5.0
They are honest, up front, and easy to work with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

janice h.
07/2017
5.0
very honest and thorough with his work. Did a fantastic job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

Mark F.
06/2017
5.0
They called ahead and were on time. They explained the procedure and performed the work in a timely manner. I enjoyed their politeness and were happy with the way they cleaned up when they were finished. I am overall satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel W.
05/2017
5.0
Fast and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert H.
05/2017
5.0
Great service for the money.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,500
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Contact information

356 Lively Blvd, Elk Grove Village, IL 60007

http://www.procare-restoration.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM

Service Categories


FAQ

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: 8:00 AM - 5:00 PM

ProCare Restoration accepts the following forms of payment: CreditCard
Yes, ProCare Restoration offers free project estimates.
No, ProCare Restoration does not offer eco-friendly accreditations.
No, ProCare Restoration does not offer a senior discount.
Yes, ProCare Restoration offers emergency services.
Yes, ProCare Restoration offers warranties.

Contact information

356 Lively Blvd, Elk Grove Village, IL 60007

http://www.procare-restoration.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
8:00 AM - 5:00 PM