Precision Stone Design LLC

Overall, I had a good experience and was happy with the product. Their service was good and they were quick and on time. The only thing I didn't like is that they took hand measurements.

The person came out to provide an estimate.  He arrived promptly and answered a great many questions.  He provded quite a few samples and went back to the truck to locate other samples of the colors I was seeking.  He measured for construction and provided a copy of the diagram.  I received an estimate from Amada with the color that I liked at the house.  Of course, the final price is dependent upon the actual selection of granite.  You do need to see the entire slab!  We went to the showroom to pick out the granite slabs the following weekend.  We required two slabs and were concerned with the color.  Gina and the gentlemen in the warehouse were very helpful (above and beyond) to permit us to see the two slabs side by side in the same lighting.  That was not easy to do because it required a crane and they were busy with other customers. Gina and the folks in the warehouse moved it without complaint or upset.  They wished to please their customers.  The company was able to install about 10 days later.    The installers arrived on time.  They removed the old counter tops (formica) with no damage. We had tile over the old backsplash that we wanted to keep  and were concerned about damage on removal.  There was none!  We were keeping existing cabinets and they discovered that the original cabinets installed by the builders were not level.  This was brought to our attention immediately.  (Formica will flex, granite will not).  I was concerned with appearance but the installers provided an idea that could correct the problem; my husband was able to confirm this.   When it came to installing the granite, they were extremely meticulous and took pride in their work.  Every decision about placement of back splash and overhang (down to the 1/4 inch) was addressed to assure that everything was to our satisfaction.  We had a butler's pantry with unusual sizing; we were consulted regarding overhang and backsplash.  We also had tile over the counters that we wanted to keep, but our existing cabinets not being level could have interfered.  We told them they could remove the tile as needed to ensure that the appearance of the granite was good.  When they leveled the counters, the tile would interfere.  They told us they could remove it but since the difference was so slight on one side, they could grind it down (1/4 inch) and continue to install.  We were thrilled.  They cut the tile down (without damaging the wall) and proceed.  The granite is beautiful and we were able to keep the tile instead of replacing it.  I had scheduled the plumber to come the next morning because I wanted everything to be totally set before the plumbing was attached.  He arrived about 2:00 on the day of installation but was pleasant when I told him there was a mistake. (They were still installing the granite anyway). He arrived the next day on time.  I had a minor leak and called the company.  The plumber was able to come out within 2 hours and corrected the problem.  Although he installed a new piece, the plastic must have been misformed in some manner.  He replaced that piece and corrected the problem.  They did everything they could to satisfy their customer.

We were very happy with the service that we got from them.  We felt their prices were good and they came and did the work and they worked according to the way we wanted it done.  We were really happy with them.  They were professional.  We went in there and ordered it and it came right out within a week, and we had it done right away.  We would recommend them highly.  We will use them again.

They were great and came out within 24 hours after I called to give me an estimate. They called me very early that morning to schedule a time to come out to talk about the bid. I did two weeks' worth of investigating prior to contacting prospective bidders. I want to do some more research before I go ahead with the project. So far I will use them again in the future.

We got quotes from four different granite companies before deciding on Precision Stone Designs.  I walked in to their showroom in July, without an appointment, and left 15 minutes later with a written quote.  Their price was the lowest of all we sought, in some cases by as much as $1,000.  I called them on a Monday letting them know that I wanted to go ahead with getting an in-home estimate and on Tuesday someone was out to measure and I had a finalized quote by noon on Wednesday.  I went out on Saturday to chose my sink and choose my slabs and had the counters installed the following Thursday.  I can not say enough about their quick turnaround time and responsiveness.   I have never had granite or had countertops installed so I had plenty of questions.  Daniel, my sales  consultant, very patiently answered each of my many questions within 30 minutes of me sending the email. 
They have a nice showroom with plenty of remnants to choose from and their slab suppliers are about 10 minutes away so I was able to go to both to find the perfect slab for our kitchen.  They offered a free 18 gauge stainless steel sink which I upgraded to 16 gauge for about $150.  The crew that came to do the install were courteous, meticulous and professional.  The plumber that came was awesome!  He installed a new disposal and two faucets, including a Delta ToucH2O in the kitchen.  He noticed our valves in the kitchen were leaking and replaced them with two he had in his toolbox and only charged us for the part.   Overall the countertops totally transformed our kitchen.  Precision Stone Designs was awesome from start to finish!

We had been planning our kitchen and bathroom remodel for months and had been to several granite showrooms before and during the project.  We had very specific thoughts about what the granite should look like but could not find the perfect style.  Even the largest showroom in the Chicago area did not have anything we wanted.  I consider Precision to be a smaller provider, but we found their prices to be reasonable and their selection of granite, while smaller, had many unique styles and we found one we really liked.  We also were able to find a piece of quartz in their remnants that we could use to make our vanity. 

In terms of service, worked fast to get measurements quickly after the cabinets were installed.  Within days they had cut the countertops and came out to install.  It took them about half a day to install kitchen countertops, a large 2 level island and a bathroom vanity.  The crew was fast and courteous, and they worked easily with the electrician and carpenter that were also working in the kitchen that day.

I would definitely recommend Precision.

New counters look great.  Everyone one was very pleasant to work with.  Great selection of countertops.

They were recommended to us by someone else. This was our first granite countertop company. We went to the store and they were very knowledgeable, reasonable, and pleasant. The first install didn’t match, but they were extremely willing to come back to cut another slab and replace it. They are concerned about us as their customers and want to keep us happy.   We also spoke with the owner and she is a very nice lady. We would hire them again.

Precision Stone Design installed two granite vanity tops in two of my bathrooms.   My husband and I visited  their showroom to choose the type of granite that we wanted.  The person we worked with was very helpful and suggested that we consider using a remnant for one of the bathrooms because the vanity was not very big and this would save us money.   The crew that came out to install the counters did a great job,   I would recommend them to others.

I came to know about Precision Stone Design LLC through Angie’s list. They were exceptionally good. I was very pleased with their work. They did everything whatever they said. Their price was right and I was extremely happy with their work. They gave me $50 discount by mentioning Angie’s list. The owner of the company that I met was very nice and knowledgeable. It was a positive experience for me. I would recommend them to other members also. I would use their service in the future too.