Approved ProAbout us
Award winning service is just a phone call away! J&S Plumbing is available by phone 24/7/365. You will always speak to a live person to provide excellent service for your plumbing needs. Just dial P L U M B E R (758-6237) from any Chicagoland area code: 312, 630, 708, 773 or 847. NO extra charge for nights, weekends, or holidays. J&S Plumbing is an licensed, bonded and insured plumbing contractor servicing the Chicago-land area since 1991. We provide a professional staff, licensed plumbers, rapid response time, technical skill & superior workmanship. We service a diverse customer base including hotels, hospitals, restaurants, apartment complexes, industrial facilities & property management firms. We also offer a wide variety of services ranging from residential and commercial emergency service plumbing, to full sewer & water service repair & replacement (including hydro jetting). No job is too big or too small. Take a look at our website http://jsplumbing.net for additional company information.
Business highlights
Services we offer
Our plumbers are prepared to solve your problem quickly, just dial P L U M B E R and use any area code: 312, 630, 708, 773 or 847. Professional and licensed full service residential & commercial service plumbers available 24/7/365. No extra charge for nights, weekends or holidays.
Services we don't offer
Water Softener Installation or Service, Appliance Repair, Well head & well pump, septic tank pumping or emptying.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Check
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 8% | ||
| 4% | ||
| 2% | ||
| 3% |
Filter reviews by service
"Thank you for the great review! We appreciate your business. Sincerely, J&S Plumbing"
"Hello, We thank you for your business and we appreciate your comments. We do not surcharge for nights or weekends; we charge the same price all day, every day. Although a previous company charged less, we wonder if they are still in business. We have flat rate pricing for most of our services which includes sewer rodding. If the job took an hour, as in some cases it could, the price would be the same. We do appreciate your business. Sincerely, J&S Plumbing"
"Hello, Thank you for the great review! We appreciate your business. Sincerely, J&S Plumbing"
"Thank you for the perfect scores! We appreciate your business & the great review. Sincerely, J&S Plumbing"
"Thank you for the perfect grades! We appreciate your business & the great review. Sincerely, J&S Plumbing"
"Thank you for the very positive review! We do value your business & your comments. Sincerely, J&S Plumbing"
water backed up into our laundry sink. Jason and Lester came out and
rodded through the 2" Clean Out for the drain that both the laundry
sink and sump pump drained into (which was set up by J&S Plumbing in
the summer). They pulled out many roots and determined that the
problem was the copper pipe going to the main stack. They charged
$189.00 and recommended we break up the concrete in our basement and
replace the copper pipe under there that went to the main stack.
After they left we still had the same problem despite the rodding
they had done.
We called another plumber to get another opinion. He went right to
the main stack and began rodding. We had recently heard from friends
that this could be the issue, but we didn't suggest this to the plumber.
The plumber we called rodded the main stack 25 feet and pulled out
lots more tree roots. He was here for four hours and charged us less
than the J&S plumbers. They never mentioned that the main stack
might actually have the problem. We ended up finding a collapsed
drain in the yard that turned out to be the actual source of our problem.
Once that was replaced everything rodded to the main sewer.
We feel that J&S let us down by focusing so narrowly and not even
mentioning that rodding annually is a necessary precaution (which we
didn't know and didn't do for 14 years). So we paid $189.00 extra
for nothing since J&S didn't solve nor suggest the actual possible
cause of our problem.
Update: 2/2/15: I contacted the owner about this situation. He apologized and offered a refund, which we accepted. We had used them in April and had a good experience. I feel better about the company again after speaking to the owner, but I really do wish we had not had to go to that length.
"Hello, Thank you for the updated comments. We appreciate your patience and although we strive for 100% customer satisfaction in every case sometimes the outcome is less than great. We are sorry this was one of the few times that happened. We do appreciate your loyalty and for giving us the chance to address your concerns. Sean is also thankful for your business and should you need anything in the future please do not hesitate to contact him directly. Sincerely, J&S Plumbing"
"Thank you very much for the excellent review! Sincerely, J&S Plumbing"
I chose J&S Plumbing after I noticed the high ratings they had received on Angie?s List. I called in evening after 5pm and the J&S dispatcher said they could send a plumber right away that evening or the next day. I opted for the next day. Daniel and his team arrived in the morning on time and began working. Overall, I was very impressed with J&S Plumbing and Daniel and his team - they were professional, focused, informative, and very easy to work with. They are 100% customer focused every step of the way. They tried to clear the 2nd floor toilet with a longer auger, and when that did not clear the pipe they moved to examine the sewer pipe downstairs and discussed different options with me. Using a pipe router and a camera they were able to determine the problem which was a broken sewer pipe in the crawlspace. Daniel offered to come Saturday to fix the pipe (day after next), and fixed it enough so I could use the toilet till Saturday. Daniel, Leo and Edwardo arrived early Saturday morning and spent around 5 hours replacing the sewer pipe. They had to crawl through a tiny window into a very cramped 3-4 foot ceiling crawlspace, dig out and replace an extensive portion of pipe and fixed the connection to the 1st floor bathroom toilet which had not been properly connected to sewer line (my home inspector missed this) plus they added a clean out. And checked the rest of line to make sure everything was clear to the street - all within the original quoted price. Last they flushed the system with water to test everything. Like other reviews say here, J&S Plumbing is focused on doing the job right and they are 100% customer focused. I was very glad I called J&S Plumbing and I highly recommend them. I will definitely use them again in the future.
In addition, was the crappy job he did with the piping to move the water away from the house. He attached a ten foot pipe that is supposed to move the water. He placed it on a piece of wood about 3 inches by 1 inch. Of course the pipe fell and broke because we live in Chicago. The pipe cracked and fell from the house. He rushed through the job to other jobs to make money!!
"Thank you for the outstanding review! We appreciate your business & sharing your experience with the AL audience. Sincerely, J&S Plumbing"
"Thank you for the great review!"
"Thank you for the great review!"
"Hello, Thank you for sharing your experience and for allowing us the opportunity to correct a bad situation. We appreciate your patience and the opportunity to work with you in the future. Sean is also thankful for your taking time to speak with him. Sincerely, J&S Plumbing"
Overall, I was very happy with J&S ... their work, knowledge, ability to communicate, and positive attitude.
"Hello, We appreciate your thorough & very positive review. Because of customers like you & our great staff - we continue to be successful. We appreciate your business. Sincerely, J&S Plumbing"
That being said, I probably won't use them again for two reasons:
- I think their charges are higher than most. (A service call is $98, which is just to show up at your house. Alternatively, if they need to do some investigation, then that is a $150 "diagnostic" charge. Replacing the wax ring and re-installing one toilet is $200.)
- They weren't up front about there being a difference between a service charge vs. a diagnostic charge. (I'm having some floors re-done and noticed some stains in my second floor wood sub-flooring near some fixtures. When I initially called, I explained I wanted to know if these were caused by existing plumbing problems. I was told of the $98 service call charge at that time and scheduled the service. When the service was performed a couple days later, the plumber mentioned the $150 diagnostic charge.)
I asked them to limit my total expense to $300 to replace the wax ring and re-install the one toilet. To their credit, they agreed. It wouldn't have been much more ($330) with the 10% Angie's List discount for any work performed, but I appreciated the accommodation.
"Hello, Thank you for the high grades! Your comments have been noted regarding the runners, thank you for the info. We appreciate your business. Sincerely, J&S Plumbing"
"Thank you very much for the great review & your loyalty as a repeat customer. We owe our continued success to customers like you. Sincerely, J&S Plumbing"
"Hello, Thank you for the great review! We appreciate your business. Sincerely, J&S Plumbing"
"Hello, We appreciate your business & grading us with a perfect score. We are glad you were pleased with our company & staff. Sincerely, J&S Plumbing"
"Hello, I'm not sure which ad you're referring to but we are glad we could help. Thank you for the great review. Sincerely, J&S Plumbing"
"Hello, Thanks for the great review but we do not clean gutters. Sincerely, J&S Plumbing"
Licensing
Trade License Number
Trade License Expiration
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
370 Bond St, Elk Grove Village, IL 60007
Service Hours
| Sunday: | 12:00 AM - 12:00 AM |
| Monday: | 12:00 AM - 12:00 AM |
| Tuesday: | 12:00 AM - 12:00 AM |
| Wednesday: | 12:00 AM - 12:00 AM |
| Thursday: | 12:00 AM - 12:00 AM |
| Friday: | 12:00 AM - 12:00 AM |
| Saturday: | 12:00 AM - 12:00 AM |
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