About us
Business highlights
18 years of trusted experience
Emergency Services Offered
Services we offer
Services we don't offer
Amenities
Free Estimates
YesWarranties
YesSenior Discount
10%
Emergency Services
YesAccepted payment methods
Reviews
4.852 Reviews
Showing 26-50 of 52 reviews
duane T.
01/2021
heating & air conditioning/hvac
 + -1 moreOk they did good work, polite.
Description of Work: Replacing inside mechanism. Of toilet tank
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Yes, I recommend this pro
$180
James M.
12/2019
plumbing, water heater repair
 + 0 moreSuper great
Description of Work: Water heater
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Yes, I recommend this pro
$1,200
Gloria P.
03/2017
heating & air conditioning/hvac, plumbing, water softeners, sewer cleaning
 + 2 moreIt went well.
Description of Work: Drain was cleaned out.
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Yes, I recommend this pro
Peggy B.
02/2017
plumbing
 + -1 moreunknown
Description of Work: ...................................................................
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Susan V.
07/2016
plumbing
 + -1 moreunknown
Description of Work: The shutoff valve to the outside faucet broke off in my garage creating a flood. I called Good Call plumbing the next morning. I was given a window of when to expect the plumber. Matt showed up at the advertised time. He expertly installed a new shutoff valve and faucet. I'm very pleased with his work. I feel the price I paid was very reasonable.
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Yes, I recommend this pro
ALAN L.
06/2016
plumbing
 + -1 moreunknown
Description of Work: .
| Rating Category | Rating out of 5 |
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Yes, I recommend this pro
Eric F.
02/2016
plumbing
 + -1 moreunknown
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Yes, I recommend this pro
$700
Jill S.
02/2016
sewer cleaning, plumbing
 + 0 moreunknown
Description of Work: Clean-out of septic line out to the street, with camera. Did a good job and for the price they quoted. They informed us of the separate charge for the use of the equipment (on top of the hourly charge) so we were aware ahead of time. Even with that their price was less than what we found elsewhere. | |Only one suggestion for them and that's to provide a ticket for the customer to sign off indicating the total work time when they are finished. This is the only job I've seen where only an invoice is sent later, and by then the details of the work and time involved may not be as clearly recalled.
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Yes, I recommend this pro
$200
Lee W.
01/2016
plumbing
 + -1 moreunknown
Description of Work: They. Did. A fantastic. Job
| Rating Category | Rating out of 5 |
|---|
Yes, I recommend this pro
Aaron T.
12/2015
plumbing
 + -1 moreunknown
Description of Work: "Hired Good Call Plumbing and Heating to fix a leak from my kitchen sink. I explained the water appeared to come from the bottom of the faucet area several times. Steve/Good Call Plumbing and Heating ignored what I was saying because there was no water showing at the time of his arrival. Steve then replaced plastic piping with copper for the water cutoff valves after which gave me a bill for $520.00 ($470.00 w/Angie's list discount). The next day water had flowed out from under the kitchen sink onto the floor. At this time, drops of water were seen coming from the faucet handle. I called Steve letting him know we still have the same problem. Steve came back by and said he called Moen (the faucet maker) for advice on possible causes. Steve said after speaking with the manufacture he was instructed to check that the internal handle bolt was secure. Explaining that while a few drops of water appeared on the outside of the handle, a lot more was traveling inside the faucet casing over flowing to the kitchen floor. Steve takes about 30 minutes to remove the handle tighten the loose bolt and reconnect the handle. After about two weeks no reoccurring issues, I called Steve to request a partial refund but he did not return my call. I grade Good Call Plumbing and Heating ""F"" because all of the work done on the initial visit was ""make work"" and did not contribute in any way to resolving my problem. Compounded by Steve ignoring me when I told him from the start where I witnessed drops of water coming from. Instead, it took him calling Moen and a 2nd trip to fix a LOOSE BOLT!"
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Response from Good Call Plumbing
Andrew S.
06/2015
wells, plumbing
 + 0 moreunknown
Description of Work: Good Call came out to address an issue with overflowing sump system. They replaced the sump pump with a modern, and much better unit. I will have them back to replace the back-up unit when budget allows. They were courteous, methodical, and didn't mind me watching over their shoulder and asking questions.
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Yes, I recommend this pro
Jeffrey K.
06/2015
plumbing
 + -1 moreunknown
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Yes, I recommend this pro
KAREN F.
08/2014
plumbing
 + -1 moreSteve was very friendly, prompt and did very good work! I was very happy we chose them from Angie's List! I would definitely recommend Good Call and use them again! Karen
Description of Work: They helped us with the plumbing for a bathroom in our basement we were finishing.
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Yes, I recommend this pro
$3,064
joanne H.
07/2014
plumbing
 + -1 moreThe incoming pipe from the well split and water sprayed everywhere. I discovered it a short time later and shut the water off to the house. This pipe is kind of a manifold, by that I mean other lines go from it to other units - chlorinator, gauge, etc. and it's all glued together. I called several plumbing companies and got brushed off. I called Good Call and spoke to Sara. She listened to my problem and said she would call Steve Mendel and call me right back. She understood we had no water in the house. Sara called back just minutes later and said Mr. Mendel was finishing a job and he'd be here in one hour. Approximately 40 minutes later Steve called and said he was 15 minutes away. He looked at the situation, made a list of fittings and parts needed, went to his shop and returned with all of the materials approximately 30 minutes later. He rebuilt the entire manifold, installed it all very meticulously, using stronger parts than were originally there. He only charged $211.50 after Angie's discount, which I feel is a minimal amount for this kind of situation. Both Sara and Steve are unsung heroes and should be recognized accordingly. I heartily thank you both.
Description of Work: Repaired split water pipe.
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Yes, I recommend this pro
$211.5
Jim P.
06/2014
plumbing
 + -1 moreThis is not an emergency service provider. He tried to convince me at 5pm that I should wait until the morning for service and leave a large pool of effluent in the basement overnight. When I balked they decided they could do it at 6pm. They replaced the pump only to have it fail two days later, they then replaced that one and I received a refund on the pump which they thought was faulty. That pump also failed a couple of days later so being a contractor myself and having replaced these pumps before I emptied the pit to find a 4" PVC drain pipe knockout from construction of the house sitting in the bottom of the pit. When the new pumps came on they sucked the knockout disc into the intake so the pump was plugged and the motor overheated. I removed the knockout and things have been fine since. Shame on you guys at Good Cal for being to lazy to empty and check that pit, that should be standard procedure for all pumps for this very reason. Very incompetent and unprofessional.
Description of Work: Replaced burned out Ejector pump.
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$1,250
Response from Good Call Plumbing
ALAN L.
05/2014
plumbing
 + -1 moreThey were fine and they did a good job.
Description of Work: I used the plumbing service of Good Call Plumbing. They fixed an outside faucet in the house.
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Yes, I recommend this pro
Jeff M.
05/2014
plumbing
 + -1 moreThey were excellent. They are reliable and they do a good work at a reasonable price. They have done other work for me before too.
Description of Work: I used the plumbing service of Good Call Plumbing. They replaced my shower and stopped the leak in my shower.
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Yes, I recommend this pro
$100
John H.
05/2014
plumbing
 + -1 moreThey are fantastic. They are the best plumbing companies I ever dealt with. They were honest; they worked that others claimed needed to be done and showed us things that don't need to be done.
Description of Work: I used the plumbing service of Good Call Plumbing. They did some plumbing repairs.
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Yes, I recommend this pro
$500
Kimberly C.
05/2014
heating & air conditioning/hvac, plumbing, water softeners
 + 1 moreWe've used them before and they were excellent. We will use them again. They came out right away and they were on time. I actually referred them to few of my neighbors.
Description of Work: I used the plumbing service of Good Call Plumbing. They were servicing our water softener and boiler. It is one of the things were like the village needs certification that we are in compliance until they came and did the testing that the city was requiring. For the two boilers, one of it was working and the other one was not so they fixed it.
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Yes, I recommend this pro
$800
Sebastian A.
05/2014
plumbing
 + -1 moreIt turned out really well. They came out as quickly as possible. We were looking for somebody who could do it immediately and they were able to accommodate us. We referred them to some of our friends.
Description of Work: I used the plumbing service of Good Call Plumbing. They fixed our leaking toilet.
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Yes, I recommend this pro
Barbara S.
04/2014
sewer cleaning, plumbing
 + 0 moreHe worked physically h****** the blockage pushing the rocks out of our sewer line till the line was clear. He used a camera in the pipe to check out the blockage and a heavy duty router to clean the pipe out. It took him a long time but he didn't give up till he was done. I really appreciated his skill and effort.
Description of Work: Steve cleaned out the main sewer line that goes out of the house when it was loaded with rocks.
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Yes, I recommend this pro
Mary N.
12/2013
plumbing
 + -1 moreFirst called Sara (very empathic) and explained that there was water damage in and under trailer. Not sure if pipes were broke or not. underneath trailer. I called on a Thursday and the plumber/estimator Steve went out and looked at the damage. Due to the place being broke into and the washer and dryer, stove and refrigerator stolen. The doors where broke and sealed so they had to use back door. Steve sent me estimate and they were out 2 days after i signed the ok for work. Replaced faucet in Kitchen and bathroom, Shower valve and trim, and tub holes replaced painted to match tub. Removed toilet and replaced old flooring around toilet. replaced flooring around toilet and replaced water line to toilet. Repaired water line to washer (ripped out) Installed shut off valves on toilet, bathroom tub, bathroom sink and kitchen sink. Remove and replace kitchen faucet.replaced outside broken faucet and turned back on water. Sara and Steve kept in touch with me, Notified me when it was ok to move back in. Love them!
Description of Work: fixed plumbing and under trailer do to water damage due to theft
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Yes, I recommend this pro
$2,475
Mary B.
12/2012
plumbing, water heater repair
 + 0 moreI have utilized Good Call Plumbing numerous times in the last couple of years. They are very responsive, responding in a timely manner to my call, if it be a routine servicing or a significant problem that needs to be addressed. They arrive when they say they will and do a thorough assessment of whatever needs to be done. The staff that have come to my home, including the owner, have all been very professional and knowledgeable. They explain clearly what they are doing and what if any repairs need to be done, giving me a clear picture of what is going on and the potential cost of the repairs or other options available. They make sure that all areas of concern are addressed or corrected before they leave. I have been very satisfied with their work and feel that that I am dealing with an honest and ethical company that I trust to call when I need assistance with any plumbing, heating or air conditioning needs. It is nice to have a reliable, ethical business that you can be comfortable with and trust to do the very best they can for you.
Description of Work: Checked and diagnosed the problem with my water heater on the first trip, ordered the necessary parts, making sure I received the appropriate coverage under my warranty. They returned to install the new gas valve and serviced the water heater and addressed the concerns about rust in my system and corrected that problem also.
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Yes, I recommend this pro
$490
Serafin C.
11/2012
plumbing
 + -1 moreHe seems to be nice and fair. He is not aggressively pushy on sales. He was just giving me my options and pricing. I called about five other companies regarding my water softener and he has been the most fair in price for the estimate on that. We are just waiting for the appliances to be delivered and I am confident that he will install everything right. He said he has been doing it for twenty years. He is friendly and easy to talk with.
Description of Work: He is installing my dishwasher and water softener for me.
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| value | |
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Yes, I recommend this pro
Mary B.
06/2012
plumbing
 + -1 moreThey have also repaired my air conditioner and installed a water softener. The thing I have been most impressed with is their thoroughness. They were extremely timely and very thorough. They made sure it was done right before they left. It was really comforting to know that somebody was making sure that things were working well. Their prices have been really reasonable compared to others that I have had in. No one is cheep these days but relative to others, I find their prices to be very fair. They have the most reasonable price that I have had. They are very responsive. They followed up to make sure everything was ok and even the owner came out to double-check the work of his guys. If there was a problem he would follow up with it. Their punctuality was very good. They told me a time and they were there. In fact, I was late; they were on time! I will certainly continue to use them.
Description of Work: Good Call Plumbing and Heating did routine servicing through the winter.
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Yes, I recommend this pro
Contact information
707 Herra Street H, ELBURN, IL 60119
Service hours
Sunday:
ClosedMonday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMSaturday:
ClosedLicensing
Bonded
Insured
Licensed*
Trade License Number
058-118332
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
04/30/2026
Eco-friendly Accreditations
LEED Accredited Professional
Yes
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Water Heaters,
Sewer Cleaning,
Water Filtration and Softening,
Heating and Air Conditioning,
Wells and Pumps,
Drain Cleaning,
Septic Systems
FAQ
Good Call Plumbing is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:30 AM - 4:30 PM
Tuesday: 7:30 AM - 4:30 PM
Wednesday: 7:30 AM - 4:30 PM
Thursday: 7:30 AM - 4:30 PM
Friday: 7:30 AM - 4:30 PM
Saturday: Closed
Good Call Plumbing accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Good Call Plumbing offers free project estimates.
Yes, Good Call Plumbing offers eco-friendly accreditations.
No, Good Call Plumbing does not offer a senior discount.
Yes, Good Call Plumbing offers emergency services.
Yes, Good Call Plumbing offers warranties.
Good Call Plumbing offers the following services: We offer plumbing for Residential and Commercial. Including drain rodding, drain repairs, drain replacements, water softener/Iron filters repairs or installation, sump pump and ejector pump repairs and installation, tank and tankless water heaters, repairs or replacement of toilets, sinks, and faucets. . We have all of your plumbing needs covered. Good Service + Good Price = Good Call!
Septic Tank Pumping, Well pump replacement, boiler installation/servicing.
Contact information
707 Herra Street H, ELBURN, IL 60119
Service hours
Sunday:
ClosedMonday:
7:30 AM - 4:30 PMTuesday:
7:30 AM - 4:30 PMWednesday:
7:30 AM - 4:30 PMThursday:
7:30 AM - 4:30 PMFriday:
7:30 AM - 4:30 PMSaturday:
Closed