Lifeline Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.

Business highlights

14 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.

Services we don't offer

Full-service home or commercial electrical.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.72,308 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 2276-2300 of 2308 reviews

Mitchell B.
05/2013
1.0
plumbing
  + -1 more
unknown
Description of Work: Provider did not respond to set up appt.
Rating CategoryRating out of 5

Response from Lifeline Plumbing Heating & Cooling
(deleted member name), we are very sorry for your unpleasant experience. Whenever something doesn't go as it should, we like to find out where things went wrong. In doing so, we can appropriately train and correct the mistake so it does not occur again. I have looked through our system and emails and we have no record of your name or address. We'd still like the opportunity to help you and to research further how you contacted us (email, phone, web contact form, ect) so we can resolve the issue. We'd appreciate if you took a moment to call us. Thank you.

Gary F.
04/2013
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
See above.
Description of Work: We have a family run home renovation company and have partnered with Lifeline Plumbing on our last two houses. Their people, knowledge, work ethic and overall professionalism could not be better. Water heater replacement; pipe leaks in a foreclosed house that the bank turned off the heat in during the winter, bath tub and water control valve installation; gas supply moves; if it was plumbing, they did it. Lifeline's prices are a little higher, but our experience with prior plumbing companies shows us we got more than we paid for from Lifeline. They will be our plumbing partner on future home renovations.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

WILLIAM R.
04/2013
5.0
plumbing
  + -1 more
everything fine.no problems
Description of Work: Installed new sump pump

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Theresa B.
04/2013
3.0
plumbing
  + -1 more
unknown
Description of Work: on 03/10/13, I made appointment with Tyler Diciolle to inspect sub-pump on 03/25/13....in between that time my sub-pump stopped working and i had to have a total replacememt immedialty...called local guy from my church and he insalled new watchdog pump....
Rating CategoryRating out of 5

Laura H.
04/2013
5.0
plumbing
  + -1 more
Good
Description of Work: Tried to up-sell a bit but overall not bad..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Justine M.
03/2013
5.0
plumbing
  + -1 more
Excellent.
Description of Work: Purchased a $99 Garbage disposal installation. It cost me a bit more as our setup required other supplies. Overall, very pleased. Mike called when he was on his way. He was on time and very professional. It was nice that someone could come out on Sunday. When I called for an appointment, I was surprised at how quickly they could come out. Since I just moved into this house, I now have a plumber to call when I need one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Cynthia F.
02/2013
5.0
plumbing
  + -1 more
Fabulous! Perfect!
Description of Work: Removal and disposal of old toilet; install of new

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

Mary P.
02/2013
5.0
plumbing, home remodeling
  + 0 more
Great experience!
Description of Work: Was a great deal and the company is very professional. No added sales pitches, I did have a few items I wanted estimates on and got them and great feedback.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Debra J.
01/2013
5.0
plumbing, drain cleaning
  + 0 more
On time and a great job
Description of Work: On time and did a great job! Would use again for sure.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Pat S.
01/2013
5.0
plumbing, wells
  + 0 more
.)
Description of Work: Tyler from Lifeline came out to inspect my sump pump (I had purchased a coupon.) I had been noticing a sewer gas smell around the sump pump so I took advantage of the Angie's List coupon to have it inspected. Turned out the sump was not vented and sewer gasses were seeping out. Tyler took the time to explain the problem and what would be needed to resolve the issue and made sure that all my questions were answered. I needed to have pvc piping installed from the sump pump to the vent pipe for the house - which happened to be at the other end of the basement. While checking the vent pipe, he noticed that there were several places where the pipe (old galvanized steel) had corroded and would need to be replaced. Tyler wrote up the estimate and we made the appointment for him to return and do the job. He arrived on time for the work to be done, ran into a few issues, solved them, and did a great job on the repairs. He made sure to have me inspect everything before he gave me the bill (which was exactly the same as the estimate, even with some additional work.) The job was done to my satisfaction - I think it was fairly priced and best of all, no more sewer gas smell in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

brigid F.
12/2012
5.0
wells
  + -1 more
see above
Description of Work: I purchased this deal because I was worried about our sump pump - one of which was in the garage and failed during a heavy Spring rain storm. Having moved to a house with multiple pumps, and multiple problems - (didn't have a sump pump in our former house - and never a drop of water), something needed to be done. The previous owners had cobbled together a confusing system that was breaking down under our ownership. Tyler performed the purchased deal duties, but offered clear solutions to remedy some imminent disasters. His manner was/is extremely professional, and I appreciated the clarity and grasp of the issues at hand. I felt he went above and beyond anything I expected. He replaced pumps, worked on cleaning pits, and designed a much better system for us. Because of cost, we decided to do the overhaul in 2 steps - so one part still needs to be done, and we'll call him back in Spring to attend to it. In the Fall the pumps stopped working after a fierce storm, and Tyler came out to deal with the issue, since it was still under warrantee. The issue turned out to be electrical, and he created a working mechanism for us until we could get an electrician out to do some repairs. Again - everything pleasant, professional, pro-active, and clearly explained. I would and will use him for any and all sump-pump related issues - or indeed any service that he offers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

John H.
11/2012
5.0
replacement windows
  + -1 more
The have done okay so far.
Description of Work: They installed new windows for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Raymond B.
11/2012
5.0
wells
  + -1 more
unknown
Description of Work: They replaced a battery. They did a check up on a sump pump as well. They did a good job. They did what they said they would do. I would recommend them.
Rating CategoryRating out of 5
Yes, I recommend this pro

SUSAN N.
11/2012
5.0
water heater repair
  + -1 more
very well, worked late
Description of Work: needed a new water heater

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Response from Lifeline Plumbing Heating & Cooling
We appreciate your business, Member, and hope you enjoy taking a nice hot shower once again!

Peggy S.
10/2012
5.0
plumbing
  + -1 more
Quick and professional.
Description of Work: Removed toilet,snaked drain,& fixed toiled (to stop leaking/running)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Navin J.
10/2012
5.0
wells
  + -1 more
unknown
Description of Work: Replaced the sump pump, removed clogged piping to kitchen sink and streamlined water connection from dish washer to drain. Also cleared blockage in laundry room sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifeline Plumbing Heating & Cooling
We are pleased Rob was able to help you out with your plumbing issues and give you peace of mind in your home. Please don't hesitate to contact us in the future. And remember, we love customer referrals! Anytime you send a customer our way and we perform plumbing work for them, we will send you a check for $30. Thanks again for the great review Member!

Tony V.
10/2012
3.0
wells
  + -1 more
unknown
Description of Work: Did the work that the package said would be done. But, unknowingly he asked if there was any other plumbing he wanted me to do "as long as I was out here". He checked out some of my sink drains and educated me on some of my plumbing (I've been in the home for a year and there are some new plumbing that I hadn't had any experienced with before). Answered all of my questions and showed me things to keep an eye on, maintenance-wise. I guess I thought the time and labor he did after handling the sump pump work was part of the package. Cost me $19 extra. My bad. I didn't question him when he told me the extra charges. Live and learn.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Lifeline Plumbing Heating & Cooling
As part of providing good customer service, we feel it's better to offer to educate our customers and check out any other plumbing needs they may have while we are there rather than have something unexpected happen and requiring a return trip. We try to keep our service charge as minimal as possible. We appreciate your business and hope to serve you again in the future.

Sharon M.
10/2012
5.0
plumbing, water heater repair, wells
  + 1 more
.
Description of Work: Our sump pump and back up system had been replaced a number of times with big box store equipment over the 16 years of home ownership. After discussing with the plumber, being shown the shape the system was in after only 4 years we decided to have the total system replaced with a much more reliable products. With the installation, Lifeline Plumbing will return each year to inspect the system, clean out the (disgusting) pit, check our hot water heater, and ejector pump all of which are in a finished lower level. We know and feel confident that the rooms and content will be safe from water damage and the system will be able to handle the amount of water anticipated for our property. We didn't have a regular plumber before, now we do!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert M.
10/2012
4.0
wells
  + -1 more
unknown
Description of Work: He inspected our sump pump and gave me his results in writing and an estimate to replace the whole system

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Claudia M.
06/2012
5.0
plumbing
  + -1 more
unknown
Description of Work: Installed 2 new Viper toilets (bowl & tank) with 2 new toilet seats, also replaced 2 toilet "turn off" valves. They removed the old toilets and took them with them for disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifeline Plumbing Heating & Cooling
Member, Thank you for taking the time out of your day to write us a great review! All of us at Lifeline Plumbing appreciate your buisness, we hope you enjoy your new toilets! Let us know if you have any questions or need us in the future. Thanks again! Your friends at Lifeline Plunbing

Jane G.
06/2012
5.0
water heater repair
  + -1 more
tt
Description of Work: Had 40 gallon water heater and 2 expansion tanks installed for my 2 water heaters. Tyler was very professional and here within one hour after I contacted him. He was the first plumber to explain to me why I have had 3 hot water heaters in the past 17 years. So hopefully this heater will last longer since the expansion tank was installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,260

Response from Lifeline Plumbing Heating & Cooling
Member, It was great working for you last week! I'm glad we were able to get your water heater installed properley with new expasion tanks this time. Let us know if you have any issues with the new items we installed, they are all under warranty! Thank You! Tyler Diciolla Lifeline Plumbing

Ken I.
06/2012
5.0
plumbing
  + -1 more
The installation went fine.
Description of Work: I got a Big Deal for them to install a new toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifeline Plumbing Heating & Cooling
Member. Thank you for your report, it was great working with you! We are always here for you 24/7! Your Friends, Lifeline Plumbing

Michele S.
03/2012
5.0
plumbing, water heater repair
  + 0 more
GREAT
Description of Work: I called them because my water heater was leaking and making noices. They came out the same day and replaced my water heater, cleared my drain and fixed a noise in my bathroom shower. They even left a sheet with recommendations but with no pressure to take care of the items. I will definitely use them again! They were great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

margaret H.
03/2012
5.0
plumbing, water heater repair
  + 0 more
fabulous. would use again.
Description of Work: cleaned our water heater tank. great job, very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Judith R.
01/2012
4.0
plumbing
  + -1 more
Fine
Description of Work: Wore booties when they were in the house, very nice considerate. Was very pricey, but did a good, fast job. Would of like to of seen the bill broken down for labor charge and parts charge rather than just a total charge.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
055-042643
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Lifeline Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lifeline Plumbing Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
No, Lifeline Plumbing Heating & Cooling does not offer free project estimates.
Yes, Lifeline Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, Lifeline Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Lifeline Plumbing Heating & Cooling offers emergency services.
Yes, Lifeline Plumbing Heating & Cooling offers warranties.
Lifeline Plumbing Heating & Cooling offers the following services: Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.
Full-service home or commercial electrical.

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day