Approved ProApproved Pro
Lifeline Plumbing Heating & Cooling
Plumbing, Heating and Air Conditioning Service, Water Heater Service,
About us
Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.
Business highlights
Se habla espanol
Family owned & operated
Emergency services offered
14 years of experience
Services we offer
Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.
Services we don't offer
Full-service home or commercial electrical.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Financing Available
- Check
- CreditCard
Our recent projects
- 19
Assorted photos uploaded by Lifeline Plumbing Heating & Cooling
Reviews
4.72,158 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 85% | ||
| 8% | ||
| 2% | ||
| 2% | ||
| 2% |
Filter reviews by service
Showing 2051-2075 of 2158 reviews
Michael B.
Sep 2013
Plumbing
Ok
Jane N.
Sep 2013
Plumbing
It went very well
Jane N.
Sep 2013
Wells and Pumps, Kitchen and Bath Remodeling
It went very well.
Ilene G.
Sep 2013
Plumbing
Late Tuesday afternoon, I found my laundry room had become a giant sudsy puddle. I called Lifeline and explained the problem to the very friendly, very efficient receptionist/dispatcher. She asked me questions to help clarify the issue and offered to send someone that evening or first thing Weds. morning. I opted for Weds. morning. The plumber arrived on time, maybe even a few minutes early, quickly diagnosed the problem as being the ejector pump rather than the washing machine. He presented me with three options and answered my questions about each one. Then installed right away the pump I chose. Everything went quickly and smoothly.
This is the second time I've used Lifeline and received such friendly and efficient service. And both times, the plumber was patient and friendly toward my dog--always a plus!
This is the second time I've used Lifeline and received such friendly and efficient service. And both times, the plumber was patient and friendly toward my dog--always a plus!
Rolando P.
Sep 2013
Plumbing
I purchased an Angie’s List Big Deal for this service and it was good. They had to order some kind of specialized part because it was not a standard toilet so there was an additional charge. This was the first time I used this company. Their customer service and quality of work was really good. I have had no further issues with the toilet since they replaced the part.
Mary H.
Sep 2013
Plumbing
Went well, the price was outrageous. But the guys were very professional
Mark D.
Sep 2013
Plumbing, Kitchen and Bath Remodeling
Unfortunately tried to upsell a p-trap repair that, although needed, seemed to be very overpriced. I repaired the p-trap myself. The faucet replacement itself was done well. Repair persons were on time, considerate and professional.
SUE R.
Sep 2013
Plumbing
It did not go well. I had 3 visits by 2 plumbers to solve the problem of a running toilet. Two different brands of flappers were installed and it still ran. On the 2nd day he also replaced the inside workings of the toilet which I don't think was necessary and added $160. to my $55. big deal. The running continued, but not at the same rate as before. I requested a different plumber who replaced the flapper with the original brand offered in the big deal price. Several days later I had a call from their office offering me a credit for future work. due to the problems I experienced. I feel I should have been offered a refund. The one good thing about this company is Jamie the receptionist who calls and keeps you updated on arrival times or cancellation times which also happened in my week of appointments.
Barbara M.
Sep 2013
Plumbing
He checked and cleaned both sump pumps, and he made sure they were in perfect working order. Then he went outside to inspect the pipe to be sure it was the correct size and all the water came out at the end of the pipe. I had a few questions and he answered all so I could easily understand it and what to look for if they malfunctioned or quit. I could not have got a better plumber anywhere. Thank you.
Judy T.
Sep 2013
Plumbing, Wells and Pumps
Everything went well and we were pleased with the service.
Tina D.
Sep 2013
Plumbing
IT WAS EXCELLENT. We have heard horror stories of bad plumbers and I have to say we got SUPER lucky with MIKE K. He found the major issue of the leakage. THE ROOT CAUSE! He went right to business. MIKE K THANK YOU SO MUCH. JAMIE, THANK YOU FOR SENDING MIKE K! WE HAVE A LIFETIME PLUMBER NOW. :)
Jerald L.
Sep 2013
Plumbing, Wells and Pumps
The work took about two hours. I was happy with the analysis of what was wrong and with the replacement. The provider offered twice yearly checks and advised me how to make sure the system continued working well.
Linda S.
Sep 2013
Plumbing
He came to clean the hot water heater. He did that and then answered questions we had about water that had been on the basement floor. He explained that the old sump pump had been installed when the house had been built (1989) and needed to be replaced. He gave us choices about the sump pump, actually telling us that the biggest motor probably wasn't necessary. He installed the pump for us then and we are good to go! He did a good job and was honest with us. He dressed better than the usual plumber too.
JOAN W.
Sep 2013
Plumbing, Wells and Pumps
It was fine, but then I was told some very expensive options I should probably do because of my weak pump. I later had my contractor look at it and he said it was fine.
Response from Lifeline Plumbing Heating & Cooling
"(Member name removed), Thank you for taking the time to let us know how we are dong! I did take the time to look up our notes on your inspection and it does say that your pump is drawing much more amps than it is rated for. This can cause the breaker to trip or the motor to burn out. It doesn't mean the pump is not working, it just means there may be issues in the near future. The toughest part of our job is letting people know any bad news, but there is satisfaction when we can offer a solution and prevent worse things from happening. Thank you again for your time, if you have any questions or need us in the future, feel free to give us a call! Tyler, Lifeline"
Neil K.
Sep 2013
Plumbing
I bought the Big deal sump pump inspection. Well, I wanted to save some money on the sump pump install so I went and bought my own high end Sump pump to have it installed by the plumber. The plumber shown up on time as scheduled per the time window. I gave the plumber a list of things I would like done in addition to installing my own sump pump which I told the scheduler and she said that was fine. The additional items I wanted to have done were install three new shut off valves two for the washer and one exterior hose valve. He did test my old sump pump and determined its was going to fail soon which I knew this already that's why I contacted Lifeline.
So I had the plumber write up the proposal. After he was done I was quoted around $1800.00 to install my own sump pump and three other small things. So I asked the plumber, how much for just the Sump pump install he said $700.00. I was wow, how long will it take you to install the pump? Around an hour he said. So I told the plumber I would pass on the whole proposal. You do the math. One hr @ $700.00.
For that price I ended up installing the pump myself with the help of my neighbor. I also ended up calling another high rated plumbing Co on Angie's list and asked out of curiosity how much they would charge me to install my own sump pump they told $150.00 with parts and If I purchased their new Pump installed $399.00 complete. So I'm pretty smart when it comes to pricing things thanks to Angie's list! I have seen big deals on Angie's List sump pump installs for as little as $325.00 with a brand new Sump pump. So I'm not understanding where they get the pricing from. I suggest that anyone who has this company to their home for plumbing work and it seems high get a second opinion due to the pricing seems extremely high to me. I cannot comment on their work quality, since I didn't have the work done but at that price I don't see it.
So I had the plumber write up the proposal. After he was done I was quoted around $1800.00 to install my own sump pump and three other small things. So I asked the plumber, how much for just the Sump pump install he said $700.00. I was wow, how long will it take you to install the pump? Around an hour he said. So I told the plumber I would pass on the whole proposal. You do the math. One hr @ $700.00.
For that price I ended up installing the pump myself with the help of my neighbor. I also ended up calling another high rated plumbing Co on Angie's list and asked out of curiosity how much they would charge me to install my own sump pump they told $150.00 with parts and If I purchased their new Pump installed $399.00 complete. So I'm pretty smart when it comes to pricing things thanks to Angie's list! I have seen big deals on Angie's List sump pump installs for as little as $325.00 with a brand new Sump pump. So I'm not understanding where they get the pricing from. I suggest that anyone who has this company to their home for plumbing work and it seems high get a second opinion due to the pricing seems extremely high to me. I cannot comment on their work quality, since I didn't have the work done but at that price I don't see it.
Response from Lifeline Plumbing Heating & Cooling
"Hello [member name removed], I am sorry you were unhappy with our pricing. It does look like there was a miscommunication on our bid to take care of you project. I do agree that $700 is too high to install your pump, this was a pricing error on our part. I spoke to our tech and rectified this issue. As for the $1800 quote you received, it was for a high end battery back up sump pump system and a couple other items. This quote was correct and the majority of this was materials. Again, I am very sorry for the miscommunication, we will be working on our skills in making sure everything is accurate and relayed properly. Tyler, Lifeline"
Kalpesh S.
Sep 2013
Plumbing
Used the coupon on Angie's list, so paid about $50 per toilet; otherwise they wanted $650 total. Without coupon it is way overpriced. So, it worked out.
Response from Lifeline Plumbing Heating & Cooling
"(removed member name), Thank you for your time writing us a review. I am glad you were able to get the coupon for your project, don't forget about the 20% off coupon for any future services! Tyler, Lifeline"
TRESHA R.
Sep 2013
Plumbing
It went very well. The plumber was there on time as scheduled and he was very thorough and very detailed at going over my options with me.
Response from Lifeline Plumbing Heating & Cooling
"(removed member name), Thank you for your review! It was great working with you, if you have any questions or need anything else, just give us a call. Thank you again! Tyler, Lifeline"
Kevin O.
Sep 2013
Plumbing
Provider missed first appointment (failed to show up or call) due to an apparent scheduling/calendar error on their part. Caused some inconvenience for us but we gave them another try.
Called when on their way for second scheduled appointment and came punctually within the allotted time frame. Very courteous and professional, honest man provided service. Clean, covered shoes with protective covering before entering the home. Sat down and explained purpose of visit and inspected all equipment thoroughly and carefully before performing any work. Gave honest and timely feedback and information.
Gave written proposal of work with price quotes and detailed description of work. Offered 20% discount for all services because we used Angie's List to identify the provider.
Very timely and courteous, friendly service. Offered advice and guidance for management of clogged drains to help prevent problems and thus help limit future need for plumbers.
Excellent work.
Called when on their way for second scheduled appointment and came punctually within the allotted time frame. Very courteous and professional, honest man provided service. Clean, covered shoes with protective covering before entering the home. Sat down and explained purpose of visit and inspected all equipment thoroughly and carefully before performing any work. Gave honest and timely feedback and information.
Gave written proposal of work with price quotes and detailed description of work. Offered 20% discount for all services because we used Angie's List to identify the provider.
Very timely and courteous, friendly service. Offered advice and guidance for management of clogged drains to help prevent problems and thus help limit future need for plumbers.
Excellent work.
Response from Lifeline Plumbing Heating & Cooling
"[Member name removed], Thank you for your kind words! We appreciate your business and look forward to serving you in the future. I am very sorry about the missed appointment the 1st time, we did get a new scheduling system and I think we have it all figured out. Thank you again! Tyler, Lifeline"
Craig L.
Sep 2013
Plumbing
The service person, Mike, called ahead and let me know he was coming and showed up during the appointed time slot. I had purchased a toilet tune-up. He offered me the most cost effective option for the tune-up which I appreciated. While fixing that, it was noted that there was another part that was cracking and loose. This was not covered under the tune-up. He had to take the tank apart in order to repair that piece. This did cost extra but was reasonable. The work was completed quickly and looked like it was done well and everything was cleaned up afterwards. During his time at my home we talked about some other services and Mike was very helpful about explaining everything and going over the benefits of the various options. Based on my experience I would use them again.
Response from Lifeline Plumbing Heating & Cooling
"(member name removed), Thank you for having us out to you home, it was great working with you! Feel free to call if you have any questions or need us in the future. We are available 24/7. Thank you again! Tyler, Lifeline"
Phil W.
Sep 2013
Plumbing, Wells and Pumps
unknown
Response from Lifeline Plumbing Heating & Cooling
"(Member name removed), Thank you for the review! It was my pleasure to come out to help you. Lifeline is always here for you. Mike, Lifeline"
Phillip H.
Sep 2013
Plumbing
We had an outside faucet that was no longer functioning. We selected Lifeline plumbing to do the job. They looked at the outside faucet and diagnosed the issue quickly and replaced the outside faucet that was malfuntioing as well as the other outside faucet that was still function as requested by us. He also installed a water shutoff on the outside faucets sowe could turn off the water on the warm side of the wall.
While he was on site we also had him look at the kitchen faucet which the handle had broken off and was leaking. We were interested in a touch faucet for the kitchen which we had been seeing in tv commercials and magazine ads. He could not find what we were looking for in there stock parts but contacted the office and found what we were looking for
After installing the new kitchen faucet he spent time showing me how to use the faucet and all of the features. The plumbers that came from Lifline plumbing were very friendly and professionl. They showed up at the time they said they would be here. They took time to protect the floor and kitchen cabinets and made sure that everything was cleaned and back to the way it was before he left. We will definitley use Lifeline Plumbing again for any plumbing needs that we have.
While he was on site we also had him look at the kitchen faucet which the handle had broken off and was leaking. We were interested in a touch faucet for the kitchen which we had been seeing in tv commercials and magazine ads. He could not find what we were looking for in there stock parts but contacted the office and found what we were looking for
After installing the new kitchen faucet he spent time showing me how to use the faucet and all of the features. The plumbers that came from Lifline plumbing were very friendly and professionl. They showed up at the time they said they would be here. They took time to protect the floor and kitchen cabinets and made sure that everything was cleaned and back to the way it was before he left. We will definitley use Lifeline Plumbing again for any plumbing needs that we have.
Response from Lifeline Plumbing Heating & Cooling
"(removed member name), Thank you for having us out. That new faucet is great! We hope you enjoy it and get much use out of it! Thank you for the review, let us know if you have any questions! Tyler, Lifeline"
Joseph B.
Sep 2013
Plumbing
I'll say this first, Lifeline plumbing did get to the house quickly. That is where all the good things ended.
The quote for this work was ridiculous. There was ONE broken pipe...a 4 inch piece of PVC that had come out of position. The one that goes from the wall to the p-trap. The piece at home depot costs less than 3 dollars. The garbage disposal was not broken. The pipes were not clogged. I will say that dishwasher is drained into the garbage disposal inlet. The plumber said that isn't up to code and he would need to route the drain line into the the actual drain pipe. I understand that as he is a licensed plumber and they have rules. What I don't understand is the pricing they quoted. I feel like they were taking advantage of the situation. I was in a bind, and they knew renters were in the house and it needed to be fixed.
Here are the quote levels:
"Replace the garbage disposal with 1/2 hp disposal, rod out the pipe clogs, and replace pipes." $1125
"Attempt to rod out kitchen sink, replace pipes, and test for proper operation" $945
"Attempt to rod out sink and just reconnect existing plumbing" $595
After an argument with the plumber on the phone regarding his outrageous prices, I decided to just do it myself. I am a NOVICE plumber at best so keep in mind it takes me a little longer to do everything than it should take this licensed plumber.
Tool to rod out sink - $50
Pipes to replace broken ones - $3
Total time to rod out pipes, fix pipes, and test for leaks - 25 minutes!
Even if I replaced every pipe under the sink, the total costs come out to less $100 and total time to fix would be under 1 hr. Meaning this guy essentially was charging $1000 per hour for labor.
I have multiple houses and am constantly in need of plumbing repairs. It would have been great to get a fair quote from this company and be able to use them again in the future for other projects. Unfortunately, that isn't the case. I won't be calling them ever again.
The quote for this work was ridiculous. There was ONE broken pipe...a 4 inch piece of PVC that had come out of position. The one that goes from the wall to the p-trap. The piece at home depot costs less than 3 dollars. The garbage disposal was not broken. The pipes were not clogged. I will say that dishwasher is drained into the garbage disposal inlet. The plumber said that isn't up to code and he would need to route the drain line into the the actual drain pipe. I understand that as he is a licensed plumber and they have rules. What I don't understand is the pricing they quoted. I feel like they were taking advantage of the situation. I was in a bind, and they knew renters were in the house and it needed to be fixed.
Here are the quote levels:
"Replace the garbage disposal with 1/2 hp disposal, rod out the pipe clogs, and replace pipes." $1125
"Attempt to rod out kitchen sink, replace pipes, and test for proper operation" $945
"Attempt to rod out sink and just reconnect existing plumbing" $595
After an argument with the plumber on the phone regarding his outrageous prices, I decided to just do it myself. I am a NOVICE plumber at best so keep in mind it takes me a little longer to do everything than it should take this licensed plumber.
Tool to rod out sink - $50
Pipes to replace broken ones - $3
Total time to rod out pipes, fix pipes, and test for leaks - 25 minutes!
Even if I replaced every pipe under the sink, the total costs come out to less $100 and total time to fix would be under 1 hr. Meaning this guy essentially was charging $1000 per hour for labor.
I have multiple houses and am constantly in need of plumbing repairs. It would have been great to get a fair quote from this company and be able to use them again in the future for other projects. Unfortunately, that isn't the case. I won't be calling them ever again.
Response from Lifeline Plumbing Heating & Cooling
"(Member name removed), Congratulations on the new baby! We hope you guys are doing well. I am sorry you had a bad experience with our company. I am finding it hard to respond to this review because this is out of the ordinary for us. It sounds like we were not on the same page with the work that needed to be done. We do have to abide by very strict plumbing codes to keep you or your tenants safe. Sometimes we do have to make changes to the system that you may not be expecting. We do not take advantage of people, in fact we do recommend that you are there with us so we are able to explain exactly what we will be doing for you in person. I understand that you were unable to make it over to the property and we take full responsibility for the miscommunication. Thank you for your feedback. Tyler, Lifeline"
Joe Z.
Sep 2013
Plumbing
It went fine. Everything was done well and at a reasonable price.
Response from Lifeline Plumbing Heating & Cooling
"(removed member name), Thank you for the positive feedback! You are a great customer and we look forward to working for you in the future. Let us know if you have any questions with the work we did for you. Thanks again! Tyler, Lifeline"
Gerrianne F.
Sep 2013
Plumbing
Very well. The gentleman was very informative.
Kathryn S.
Sep 2013
Plumbing
Arrived on time. Knew what he was doing. Recommended several things we could do to make the toilet function better and last longer. This is the apartment of a tenant so I cannot report on how the toilet works after the work was done.
Licensing
Bonded
Insured
Licensed*
Trade License Number
058-196349
Trade License Locale
Illinois
Trade License Authority
Illinois Deartment of Public Health
Trade License Expiration
09/30/2018
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Lifeline Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Lifeline Plumbing Heating & Cooling accepts the following forms of payment: Financing Available, Check, CreditCard
No, Lifeline Plumbing Heating & Cooling does not offer free project estimates.
Yes, Lifeline Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, Lifeline Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Lifeline Plumbing Heating & Cooling offers emergency services.
Yes, Lifeline Plumbing Heating & Cooling offers warranties.
Lifeline Plumbing Heating & Cooling offers the following services: Full home and commercial plumbing service. Inspections, repair, and replacement.
Full home and commercial HVAC inspections, sales, and service.
24/7 Urgent Care Services.
Full-service home or commercial electrical.