Lifeline Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.

Business highlights

14 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.

Services we don't offer

Full-service home or commercial electrical.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.72,306 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1501-1525 of 2306 reviews

Paul L.
03/2013
5.0
plumbing, wells
  + 0 more
Our experience with them was wonderful. He was quick, very pleasant and explained stuff. It was one of the best experiences I have had with people. Their price was wonderful.
Description of Work: We have a duplex and we got a backup sump pump installed by Lifeline Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mich S.
03/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Everyone I dealt with was very friendly and professional. The price was competitive. I will use them again if needed.
Description of Work: They cleared the roots out of my sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$311

Adam B.
03/2013
5.0
plumbing
  + -1 more
Great job, looks nice. Works well. Good price. Had to reschedule once, but they were reasonable and professional.
Description of Work: Installed new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$90

Mich S.
03/2013
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The lady I spoke to this morning when I called was very polite. I told her that my sewer backed up last night and I still had standing water. Mike was at my house about 2 hours later. He called to let me know he was on his way. He called back to say that he was going to stop by the shop to pick up the camera and would be delayed about 15 minutes. He was very polite and professional. He took his time to explain to me what the problem was and where it was. Mike showed me the pipes with the camera. He offered me about 8 options of the work that I could have him do. I believe the price was competitive. The service was great. I will definitely use them again.
Description of Work: They pulled roots out of the outside drain and cleaned out the drain under the basement floor. They also used the video machine to look at the condition of my pipes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$562

Diane C.
03/2013
5.0
plumbing, wells
  + 0 more
Mike came out and offered 3 solutions. He was very prompt, courteous, knowledgeable and neat. He helped get our existing system to function better immediately. Then he came back to install a new, much more efficient pump. He was always very helpful and explained everything thoroughly. He did a fantastic job! I will use this company for any plumbing jobs that I have. It's good to now have someone I can trust!
Description of Work: I needed advice on a new sump pump and set up as we were always having troubles with our existing sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Kristine B.
02/2013
5.0
plumbing, water heater repair
  + 0 more
Mike came out to quote two new water heaters and had time to install that day. Mike was professional and friendly, he even shoveled my driveway so he would not track snow into our house when wheeling the new water heaters in. He also had time to check out a water pressure issue in my kids bathroom's shower. Mike was able to figure out the issue and fixed it right away.
Description of Work: We had 2 water heaters replaced, some plumbing issues in a bathroom

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

BEVERLY B.
02/2013
5.0
plumbing, water heater repair
  + 0 more
They did a great job. I felt Tyler was very sincere. Unlike the last company, he actually centered the pan this time so if the steam pipe dripped, the water would go into the pan. He fixed a small gas leak and went over everything with me. They cleaned up after themselves and nothing was damaged. I would definitely recommend to anyone and I plan on using them on other plumbing issues that I have. Last time I went with a friend's recommendation. This time I went with the reviews on Angie's List and they were right on the money with their conclusions.
Description of Work: 50 gallon gas water heater went out. Lifeline responded quickly. Very professional. Came prepared to install the unit but gave me an estimate first. The tank is located on the second floor in a very limited space. Previous installers 9 years ago managed to bash into the wall removing the old tank creating another project for me to repair the damaged wall. That is why I decided to give someone else a try this time. Based on Tyler's recommendation and what I found on the internet to substantiate his claims, I added an expansion tank this time. It was consistent with what I paid for the last installation 9 years ago with the same brand of hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,164

keith M.
02/2013
4.0
plumbing
  + -1 more
Prompt, courteous, a little pricey...almost $200 for 1.5 hours on one toilet
Description of Work: Replace flush mechanism on one toilet

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Ken S.
02/2013
5.0
plumbing, wells
  + 0 more
Went great. Absolutely no issues during the whole process. Even called them today since my water heater just went out and they're coming first thing in the morning to fix it.
Description of Work: Replaced a failed sump pump from a very shady licensed plumber that I used 10 months ago. Mike D. from Lifeline came out the same day and found that the old plumber screwed me and even installed a smaller pump than what I had paid for. I also had my battery backup system (WatchDog) by the old plumber and Mike ended up fixing his mess on that one also. He re-did all my plumbing for the primary and backup pump to make it work and actually give me a fighting chance against a power outage. The level of professionalism from the moment you place the call to the time a technician leaves was something that I never expected from a plumbing company. A+ on that front! Price was higher than what others quoted, but I do have the peace of mind knowing it was done right and came with a warranty.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$874

George F.
02/2013
4.0
wells
  + -1 more
Lifeline Plumbing was very responsive. They guy who did the work was very professional and accommodating. I asked him to check a few extra things, so he did and didn't charge me extra for it. I wanted him to leave some information such as the owner's manual and documentation about the pump that he put in but he didn't leave any and I would have felt better about the price if he had because I thought the price was high.
Description of Work: I used Lifeline Plumbing to repair an ejector pump.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$984

DAVID M.
02/2013
5.0
plumbing
  + -1 more
They did a great job! We got a plumber with more professionalism than many other professionals. He was very thorough in inspecting the sewer line and burst water pipr in attic and advising on proper repair of both. Did the job and cleaned up spotless. Ver impressively able to communicate the problems and the possible solutions. Would definitely use them again.
Description of Work: They did a great job! We got a plumber with more professionalism than many other professionals. He was very thorough in inspecting the sewer line and burst water pipr in attic and advising on proper repair of both. Did the job and cleaned up spotless. Ver impressively able to communicate the problems and the possible solutions. Would definitely use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kristi L.
02/2013
5.0
plumbing, wells
  + 0 more
Excellent experience. I called and received a same day appointment as well as a call when the plumber was 15 minutes out-right on time. He had all the equipment available, a detailed explanation of my choices and he did not pressure me at all in terms of choosing a system. He worked quickly and was cleaned up and out the door in no time.
Description of Work: I had a main sump pump and back up pump installed for a 3500 sq foot single family home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Susan M.
01/2013
5.0
plumbing, drain cleaning
  + 0 more
My kitchen sink was backed up and Mike came out on a Sunday and had to power rod kitchen drain and relieved blockage. I called for an appointment on Sunday morning and figured I would have to wait until after the holiday but they were able to come out that affternoon for no additional charge. When Mike showed up he was friendly and happy to help. Everything went perfect.
Description of Work: Power rod the kitchen drain due to a blockage

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

michele F.
01/2013
5.0
plumbing, drain pipe, drain cleaning
  + 1 more
Was prompt and courteous. Explained what the problem was in a professional manner and wrote an estimate at the time. Different options were given to us, making sure we understood each. The work was done quickly. The serviceman cleaned . up after himself. We were very pleased.
Description of Work: New drain pipe installed from garbage disposal to exterior drain and drain pipes were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

john C.
01/2013
5.0
plumbing
  + -1 more
The scheduling of the appointment was very easy. The girl who set up everything was very nice and professional. The tech called before coming out as I requested. He was one of the most professional people I have ever had do any work on my property. I will use them again for any plumbing need. They also do remodeling, etc., and I would choose them to do this as well. Very very impressed. He explained things, also gave me some general plumbing information and advice. They offer 24/7 service. You can call these guys with confidence. I don't normally bother leaving reviews, but these guys deserved a good one.
Description of Work: Excellent experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$475

Jeanne I.
01/2013
5.0
water heater repair
  + -1 more
I was very happy with the call at my house to get some quotes. The person who came did a thorough job of finding out what I was interested in and then gave complete quotes for each option. He explained everything about each option and the differenced between the products quoted. He also explained the challenges of the different installations. We also got a quote from the firm that Home Depot uses to install water heaters and I felt that Lifeline gave a better and more complete quote. I wasn't able to talk my husband out of doing it himself, but if I had been able to do it, I would have used Lifeline for sure. In fact, if I have a plumbing issue come up that is out of my husband's range, I will definitely call Lifeline first.
Description of Work: Quotes on Water Heaters
Rating CategoryRating out of 5
Yes, I recommend this pro

Feras N.
01/2013
5.0
plumbing
  + -1 more
Mike gave ma courtesy phone call on his way here and arrived on time. He wore Shoes covers to keep the house clean. He inspected the issue and confirmed it was a frozen pipe. He gave me his price and raise the concern in case the pipe burst then we have to deal with this and at what price. He started working right away, he fixed the issue very quickly and spent a lot of time placing insulation properly around the pipe. He gave an advise to also seal my siding because the old seal peeled and it is why it partially caused this issue to happen in the first place. I would highly recommend working with Lifeline Plumbing. Mike did an outstanding job Thanks
Description of Work: I had no hot water in my kitchen due to a frozen pipe. I called Lifeline Plumbing and they sent Mike within the hour.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$319

Paul B.
01/2013
5.0
water heater repair
  + -1 more
Very professional serviceman. Angie's list discount verified.
Description of Work: replacement of gas water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

SILVIJA S.
01/2013
5.0
plumbing
  + -1 more
Plumber who installed Gerber toilet (good deal at $300) advised we had broken flange in floor. He was able to replace the piece and then install the toilet. Plumber was very polite and professional.
Description of Work: Installed Gerber toilet as well as broken flange in floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Joe S.
01/2013
5.0
plumbing, drain pipe
  + 0 more
Excellent, will use them again if needed
Description of Work: Had an issue with the toilet and they came out and replaced it. They said and meant everything to the tee! On time, professional, courteous, and great out come. will for sure use them again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Pasquale L.
01/2013
5.0
plumbing
  + -1 more
Simple job; Worked very efficiently, cleaned up
Description of Work: Installed two faucets as per Angie's Deal
Rating CategoryRating out of 5
Yes, I recommend this pro
$178

james S.
01/2013
5.0
plumbing
  + -1 more
Went very smoothly...It was easy to set up the appointment with Tyler... he was on time... and did the job well. The toilets have been great (gerber); they use less water but are more powerful than the ones I had. Tyler had some ideas on a solution to the iron in my water that leaves stains. Will definitely use Lifeline in the future.
Description of Work: I had an Angie's List deal for 3 toilets to be installed by Lifeline Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$890

Lisa B.
01/2013
5.0
plumbing
  + -1 more
Great experience. Clean, fast, efficient, personable. I was very appreciative that they did the work on Sunday and didn't charge me extra.
Description of Work: Replace basement slop sink faucet and piping and upstairs bathroom toilet valve. Both were leaking and a constant issue since we moved here 3 years ago and finally decided to have them fixed. I also used the Angie's List special on the Gerber Viper toilets and bought 2 of them. They did this work about 6 months ago and were excellent so we decided to call them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

James A D.
01/2013
5.0
plumbing
  + -1 more
I called to schedule service and they were able to come the next morning. Office person was friendly and professional. Plumber called to give notice of his time of arrival. He was prompt. His demeanor was friendly. The work done was of excellent quality. He said he would discount future work because I am on Angie's List. He was well equipped to accept credit cards. After he left I put the items under the sink that I had removed before his arrival. I also put back in the closet the things he removed to access the crawl space to operate the water shutoff valve. I cleaned the sink of some debris from the faucet installation. I was glad I had decided to use a plumber rather than install the faucet myself because of the valve work I had not done myself previously.
Description of Work: Installed a bathroom faucet on an $89 Angie's Big Deal. More work was required, replacing the two shutoff valves underneath the sink. The handles had corroded away and one valve also leaked. Plumber installed two premium quality valves. Cost was an additional $176. He also for no additional charge tightened a loose faucet I had installed myself in another bathroom but because of a tight space and my larger hands I could not completely tighten.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Allison M.
01/2013
5.0
plumbing
  + -1 more
Overall the experience was great. Next time we have plumbing issues we will call them first.
Description of Work: These guys were great! They identified the source of our toilet leak immediately and made the repair on the spot. Even offered a free trip out to estimate on the tiling job we will be doing in the bathroom soon. They were super friendly, courteous and quick. Would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$330

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
055-042643
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Lifeline Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lifeline Plumbing Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
No, Lifeline Plumbing Heating & Cooling does not offer free project estimates.
Yes, Lifeline Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, Lifeline Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Lifeline Plumbing Heating & Cooling offers emergency services.
Yes, Lifeline Plumbing Heating & Cooling offers warranties.
Lifeline Plumbing Heating & Cooling offers the following services: Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.
Full-service home or commercial electrical.

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day