Lifeline Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.

Business highlights

14 years of trusted experience
Se Habla Español
Family Owned & Operated
Emergency Services Offered

Services we offer

Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.

Services we don't offer

Full-service home or commercial electrical.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.72,306 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
9%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 1476-1500 of 2306 reviews

Tamara K.
04/2013
5.0
plumbing, wells
  + 0 more
The Lifeline Plumbing technicians came to our home in the late evening of an already long day - both had been working for 12+ hours due to widespread weather-related plumbing emergencies and flooding. After assessing our flooded basement, they were able to give a very clear explanation of our flooding issues and subsequent remedies. After providing various fix options, pricing, and clear explanation of advantages/disadvantages of each, primary sump pumps and battery back-up systems were promptly installed. Once in place, I received a welcome second explanation of how the system works, and how to maintain it. We were also given several recommendations on who to contact to assess our basement's water damage and eventual restoration. Throughout the encounter, the technicians were straightforward, knowledgeable, very cheerful, and cordial - in a pair of words - incredibly professional. It was also made very clear that if at any time we had questions about the system, or anything else in general, that they could be contacted at anytime through the day or night and would be more than happy to provide any assistance. I would unhesitatingly recommend their services to anyone in the future.
Description of Work: Lifeline plumbing technician's removed old, non-functioning sump pump and installed two new primary pumps as well as a battery backup pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Sherrill W.
04/2013
5.0
plumbing
  + -1 more
They were wonderful. We are very, very happy with our three new Viper low flow toilets. We would recommend them to anyone. Both visits were very efficient and I was amazed how fast they were able to get here, and it was completely at my convenience.
Description of Work: I purchased a Big Deal for $299 for New Gerber Viper Toilet Installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wally D.
04/2013
5.0
plumbing
  + -1 more
My old faucet, a single handle swivel one, which I installed in 1995 started to squirt water occasionally from below the handle when turning it on too fast. Rather than replacing the cartridge again, I'm a DIY, I just bought a new one. However, at my age and with 2 new knees, I was not about to do any crawling under the sink work. Luckily there was a coupon on Angies List for Lifeline Plumbing. So I bought it a while ago and finally set up date and time. The day before the scheduled day, Mike called and said he was in the area and he could do it shortly if my schedule permitted. That was just perfect, so he came over and did a very nice clean installation which took no more than an hour. I'm happy and would definitely recommend them as well as use them again should I need plumbing services which are now too much for me to handle myself.
Description of Work: Installed a replacement kitchen faucet which I already had bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Gloria T.
04/2013
4.0
plumbing
  + -1 more
Price of new toilet was very reasonable; however, when installing, I was told that I needed an additional party that would cost $250. That was unexpected.
Description of Work: Installation of new toilet

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Philip B.
04/2013
5.0
plumbing, water softeners
  + 0 more
It went extremely well. For complete story see above.
Description of Work: This company tackled a complicated drainage problem with professionalism and awesome promptness. The brine discharge line from our water softener was laid just below the gravel in our crawl space, run along the back wall or the foundation and just allowed to discharge under the gravel. This worked for many years and we were unaware of this condition and it caused no problem. The ground became saturated and suddenly we had the discharge water coming up around the foundation wall and backing up and over flowing next to the softener. I discovered this about 4 PM on a Sunday afternoon. Found Life Line Plumbing on Angie's List and called them thinking to leave a message. I got a plumber immediately, told him the problem and he offered to come and address the problem. I said I didn't wish to pay an overtime fee as this was not an emergency, he assured me that they don't charge overtime fees period, and said he and his assistant would be available to come immediately if we wished. Long story short they came, assessed the problem, gave us three options. We accepted the one he recommended and they went to work in our not too high crawl space and after about 5 hours had the problem fixed. We also decided to get a new softener and they brought one within two days and installed that. Mike and his helper did a fantastic job of cleaning up, even filled the new softener salt tank with salt. This was a great experience for us and we highly recommend this company to any one who is looking for a plumbing company with great expertise, professionalism, promptness, and courtesy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

William R.
04/2013
5.0
water heater repair
  + -1 more
I had them inspect the water heater, which was quite old. Understandably, significant repairs would be needed. However, a new water heater was offered at a reasonable price, and I had it installed. I have had no problems, and the service was prompt and professional.
Description of Work: Inspected water heater. Removed and replaced with new water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Robert W.
04/2013
5.0
wells
  + -1 more
Called Lifeline around 6 am and the technician was at our home before 7:30 am. He quickly determined the problem, explaining it well and provided several options. He fixed the issue by replacing the sump pump with an ejector pump within an hour. The service was professional and courteous. I would not hesitate in using this company in the future.
Description of Work: Replaced sump pump with ejector pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,625

Eleanor S.
04/2013
5.0
plumbing, wells
  + 0 more
The plumper completed a through inspection of the sump pump, backup battery, ejector pump and all working parts. The prior homeowner took some unsafe shortcuts which I will have corrected. The idea of human waste floating around is not a problem I want to have, like my neighbor had.
Description of Work: Performed sump pump inspection of pump and battery. Also inspected the ejector pump and plumping that connects to the drain. The previous owner took several shortcuts which can cause problems if a sewer backup occurs, which the plumber pointed out. These are illegal shortcuts which I will have them corrected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Normagene G.
04/2013
5.0
plumbing, sewer cleaning
  + 0 more
Returned the following Tuesday and high pressure cleared the line. Excellent service!
Description of Work: Sewer backup at 11pm!! They responded quickly, on a midnight call, cleared the blockage, and was very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$469

Pamela K.
04/2013
5.0
plumbing
  + -1 more
Great experience, on time....pleasant. Explained each step along the way.
Description of Work: My Sump Pump was original to my home, since 1997, that said... during heavy rain it would run about every 25 secs.. Mike did some troubleshooting, and discovered my check valve was shot. Figuring that I have gotten my money's worth out of the original pump, he installed a new, and greater hp pump. He gave recommended several options, and I chose one that would meet my needs, and budget. It is warranteed parts and labor through the company as well. The total spent included the Angies List offer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Peggy S.
04/2013
5.0
wells
  + -1 more
We were very impressed!!! Mike"the talker" ( as he described himself) was very professional and explained everything start to finish. We feel more at ease about our sump pump. We have a much better understanding of the system.
Description of Work: Mike suggested I go into the crawl space with him so he could better explain our sump pump. He showed and explained in detail our pump and that we did not have a back up system. We had him replace our existing pump and also put in a back up system. He took out both pumps and the PVC to show us the difference then after all was installed we all crawled in the crawl space and he explained how to test the back up and how everything runs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Tom F.
03/2013
5.0
plumbing
  + -1 more
Very well. The tech. was very professional, articulate, and informative.
Description of Work: The technician examined and gave an assessment of the issues with my sump pump; and emergency back up sump pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Enrique S.
03/2013
5.0
plumbing, wells
  + 0 more
Great service and professional staff.
Description of Work: Had the sump pump replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Dave H.
03/2013
5.0
wells
  + -1 more
Pump failed test so I paid $50 for a quote on a new pump. I should have just requested a quote the pump was 8 years old and was at the end of its life. Guys that came out were great and I would recommend and use them if I needed plumbing done.
Description of Work: Sump pump inspection & battery back-up maintenance package

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Robert P.
03/2013
4.0
plumbing
  + -1 more
They were super nice people, but when he started tearing out the shower, I started to ask him about the tile and he did not seem to know the answers. The guy asked if I had any other plumbing jobs. I told him that the refrigerator had broken over the weekend and I asked him if he wanted to take a look at it. He looked at it and had the part in his truck and he replaced it and fixed the refrigerator. The supervisor came over the next day and started to tell me about the shower needing to be ripped out. That is when I called the other company. They were nice and professional. I did feel like they did not know what they were talking about and I felt like they were trying to pad things. He did a good job on the refrigerator.
Description of Work: Lifeline Plumbing came out and check a leak we had.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0


Marc D.
03/2013
5.0
plumbing, drain pipe
  + 0 more
We had the outside water faucet replaced. While performing the job LIfeline saw that I had a mainline water leak. I had them replace the pipe which could have caused me a lot of issues later on if the line would have broke. I would definitely recommend lifeline plumbing to anyone looking to have quality work completed.
Description of Work: We had the outside water faucet replaced. While performing the job LIfeline saw that I had a mainline water leak. I had them replace the pipe which could have caused me a lot of issues later on if the line would have broke.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

James S.
03/2013
5.0
plumbing, wells
  + 0 more
The Lifeline technician arrived on time, completed his inspection and determined there were no repairs/replacements necessary. Very professional and good communicator.
Description of Work: Inspected sump pump, sump well, back up pump and battery

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Jonathan B.
03/2013
5.0
plumbing, sewer cleaning
  + 0 more
Calling Lifeline was indeed a lifeline. After having my sewer back up 3 times in 4 weeks was not acceptable. Mike quickly looked at the situation and cleared things up. He always explained everything he was doing and let me ask questions as he worked. I quickly discovered that Mike has a great sense of humor. That helped lighten the situation because I was very fearful that my sewer line had collapsed at this would cost more money than I was really prepared to spend. By putting the camera down the drain we discovered some problems - but a total collapse was not one of them. Mike explained the different options and the costs involved. He also gave me estimates for other projects I'd like to get done. He's coming back today to finalize everything else I am going to have them repair. I'm actually looking forward to it because I feel that I'm not getting ripped off and that I won't be treated like an idiot. Fellow Angie Listers - thank you for recommending Lifeline Plumbers. I will definitely return to you for future recommendations!
Description of Work: Mike came out to rod out my sewer line. It had previously been rodded out twice by another plumber, but it kept clogging every couple of weeks. I wasn't calling them back. In addition to cleaning out the line, Mike put a camera down the drain to show us the problems. I was very nervous, but discovered that it was in better shape than I had feared. Being able to see the problem let me know they wouldn't do work that wasn't needed. The previous plumber couldn't/wouldn't put a camera down the line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Teri B.
03/2013
5.0
plumbing
  + -1 more
Mike was very pleasant and professional, took great care in protecting all more floor surfaces, and was very thorough explaining what needed to be done and also how the water softener worked. Would definitely request Mike D to come out for any future repair work.
Description of Work: needed 2 gas line shutoff valves replaced , one in kitchen and one in laundry room.Also had hot water valve shutoff near hot water tank replaced. Removed and repaired a leaking saddle valve for old refrigerator water line. Ran water softener through full cycle to check for proper operation.Also gave estimate for replacement of water softener and two water main shut off valves. Installed a dryer and stove. Took one appliance with and took other one into garage for removal at a later date

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$971

Hannah T.
03/2013
5.0
plumbing
  + -1 more
Everything was very professional and quickly assessed and performed. I was extremely happy with the entire experience. Mike knew exactly what was wrong from the moment he walked in, I wanted to be sure so he filled the tub and showed me the problem and even cleaned out my drain because it's been taking a long time to drain the tub lately. I thought it was very nice of him to do that little bit extra without me having to even ask or say anything about the drain. I also mentioned how much I missed having the bathtub and when he said it would need 24 hrs to cure I was a little sad so when he patched the tub he used a 3-hr silicone so that it would be ready in 6 hours instead. I couldn't imagine being happier with my experience with Lifeline Plumbing. Thanks guys!
Description of Work: Bathtub was leaking into the basement, Mike used silicone to patch the drain plug in around 15-30 min (both diagnosis and patching)! Super fast and very professional service call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Bruce B.
03/2013
5.0
plumbing, water heater repair, wells
  + 1 more
Lifeline representatives were professional ,clean and responsive. They were very knowledgeable in process from quoting to final installation paying attention to detail and providing multiple solution options based on their experience. Pricing was about 5 - 10% higher than competition, however, you get what you pay for and i prefer professional complete installations, which is what i received.
Description of Work: The work was to replace entire plumbing system including well tank, water heater, filters and piping. In addition, they also installed a new shower and tub plumbing setup that included a remote bubbler system and body sprays. Work done was on time, professional and with good demeanor. Our plumber was Mike who did the job very well. we will use again

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Daniel S.
03/2013
5.0
plumbing
  + -1 more
Mike had fixed a leak in my kitchen faucet about nine months ago. He was extremely professional and knowledgeable. Today I come home and find water underneath my kitchen sink. Needless to say I was upset that the problem had returned. Well, Mike once again came to our rescue. He came in late in the evening, that very same day, saw what the problem was immediately, and fixed it. I should mention that the problem had nothing to do with his previous work. Mike never charged a dime. I would definitely recommend Mike for his professionalism, knowledge, and honesty.
Description of Work: Fix leak in kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kavitha N.
03/2013
5.0
plumbing
  + -1 more
very happy with the service provided
Description of Work: They arrived on time and were very professional and courteous. Will be happy to use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Dianne R.
03/2013
5.0
plumbing, drain cleaning
  + 0 more
Overall, it went very smoothly, and professionally. Mike's experience was evident, and he even explained in detail how to use the enzyme treatment so we could use it on other drains in the house in the future. He had no problem installing the fixtures we had purchased, and added/used what he needed to make it work. There was a "Mike Holmes" moment when he opened the wall, and got very quiet, then shook his head a couple of times. We were very lucky - the builder put the drain in on an angle, but overused putty to fill in the space, and after 20 years, no leakage had occurred in the wall, which was amazing. If we want/wanted it properly fixed, that would involve opening up the ceiling downstairs to re-run piping. He put in a new piece and apparently it will not leak, and it's more on target than what was there. If we ever want to replace the entire tub/shower, it can be fixed at that time.
Description of Work: Have Sunday hours - wonderful for us, no extra charge. Gave $19 estimate, applied to work. 20% off coupon to Angie's List members, too. Plumber (Mike) arrived with an apprentice, and gave 3 options/estimates to choose from. Minimum was just doing what we needed at $450; rebuilding the cartridge inside the handle and enzyme treatment was around $650; and fixing the sink drain, which is slow, rodding out the tub/shower drain and included an enzyme treatment, around $950. We needed new shower and tub fixtures installed. We had purchased them ourselves from a plumbing supply company. We chose the middle option, and purchased the enzyme treatment to do ourselves. My husband called me at work, and Mike was very accommodating, explaining all the options, so my husband and I could decide. Took several hours, but done perfectly, and all works great. The drain plug would not go in easily - he had to cut a hole in the base of the bedroom wall to see that the drain was improperly installed by the builders. He did what he could to fix that as well, within the price agreed upon, and it looks and works great. Minimal damage to wall - can barely tell where he cut. It is behind an armoire, which they moved out of the way, and moved back. We can make the hole an access, or fix it. My husband called me again, and Mike explained what he had to do and why before opening the wall, which was really great. Although I was hoping for lower prices, since I had purchased the fixtures, I would use them again. (And will - my hose faucet in the back yard is leaking!) He did need to be paid in full upon completion of the work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Diane W.
03/2013
5.0
water heater repair, wells
  + 0 more
I had a late afternoon service call 4-7 pm because I work during the day and did not have a day off scheduled. Mike from Lifeline arrived just before 6 pm. By the time we went through everything I was having issues with, I made the decision to have the work completed and Mike returned from his shop with the water heater it was just before 9 pm when he was able to start and we ended up going into the very early hours of the next morning but Mike did a fantastic job and saved me from having to take an unscheduled day off. Mike made sure that everything was clean when he was finished so the areas he was working in looked the same as before he started. I love the fact they warranty their work for 2 years and offer a annual maintenance contract similar to what I have with my Heating and Air company which includes the annual flushing of the water heater saving my the time and aggravation of doing it myself. I will be definitely calling them again if I or any of my family and friends needs plumbing work in the future.
Description of Work: Discovered my power vent hot water heater was leaking from the top after 10 years and I had a couple of toilets with small leaks. Called a couple of plumbers for estimates but felt the most comfortable contracting with Lifelong and found the pricing to be comparable to others. During the course of reviewing all my issues we discovered one of the sump plumps installed by the builder not working and the second sump pump to most likely be shortly following based on the noise the motor was making. Mike from Lifeline offered a good price to replace both while he was present to save me another service call at a later date.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Licensed*

Trade License Number
055-042643
Trade License Locale
IL
Trade License Authority
Illinois Department of Public Health
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Sewer Cleaning,
Drain Pipe Installation,
Natural Gas Lines

FAQ

Lifeline Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Lifeline Plumbing Heating & Cooling accepts the following forms of payment: Check,CreditCard,Financing Available
No, Lifeline Plumbing Heating & Cooling does not offer free project estimates.
Yes, Lifeline Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, Lifeline Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Lifeline Plumbing Heating & Cooling offers emergency services.
Yes, Lifeline Plumbing Heating & Cooling offers warranties.
Lifeline Plumbing Heating & Cooling offers the following services: Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.
Full-service home or commercial electrical.

Contact information

296 Williams Place, East Dundee, IL 60118

http://www.ineedlifeline.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day