Lifeline Plumbing Heating & Cooling logoApproved Pro
Approved Pro

Lifeline Plumbing Heating & Cooling

Plumbing, Heating and Air Conditioning Service, Water Heater Service,

About us

Lifeline Plumbing, Heating and Cooling is the winner of the Super Service Award each year since 2011, when we started our profile on Angies List. If you are looking for professional Plumbing, Air Conditioning, Heating or any type of HVAC services in the greater Chicago-land, area make the call to Lifeline Plumbing, Heating and Cooling! We put our customers first with everything we do. That is why we offer a comprehensive satisfaction guarantee on all the work we do, and on all the products we install. If you would like to speak with one of our experts and get scheduled for service, call us at (847) 468-0069.

Business highlights

Se habla espanol
Family owned & operated
Emergency services offered
14 years of experience

Services we offer

Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.

Services we don't offer

Full-service home or commercial electrical.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • Financing Available
  • Check
  • CreditCard
Reviews
4.72,158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
2%
2
2%
1
2%

Filter reviews by service

Showing 1451-1475 of 2158 reviews
Elizabeth S.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$299

They called to tell they were coming.  Tim looked at the sump pump and suggested that they usually change a flipper valve or something at the same time.  He explained why and how it works.  He didn't pressure me to get it and installed the new sump pump.  He also shared what to expect; more running with the new pump.  He shared other things that he could help with replacing a vanity when needed and other items like  heating and air.  Tim was very nice and got the work done quick.



Lawrence L.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$250
They did a very good job, but their pricing is a little high.

Amy Z.
Apr 2015
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
$50
Excellent service

Jack B.
Apr 2015
3.0
Plumbing, Wells and Pumps
$50
It took about 15-minutes for the Lifeline plumber to check my sump pump...  After inspection he told me that my pit needed cleaning and that I should replace the pump because it was original equipment to my home.  It was my intention to replace the pump (it's 15+ years old) and upgrade to a secondary pump with a battery back-up system, and this is why I called an expert to inspect my current primary only pump. 
I was loosely quoted a cost of ~$2,300 for a complete ION Products primary/backup with battery and intelligent control unit setup, and I will say they do an excellent job at selling pumps in general...  I was not prepared to spend $2,300 for a complete system, but I was about to pull the trigger on an ION StormPro WC-33i 1/3 HP primary pump (no secondary or battery back-up) from Lifeline when I was hit with (what I felt was) an amazingly high price tag of $640, but since I was an "Angie's List" customer I would receive a 20% off discount, which brought it down to $530.  I was also told that I could only get the ION StormPro WC-33i pump through an authorized dealer like themselves because it was a commercial grade device which was being targeted at residential.  Well thank goodness for Google...  I went online and found that I could buy the exact pump being offered for $219.  
When I inquired why I was being charged SO much, I was told I needed to speak with the plumbers supervisor to work out a better deal.  I spoke to the supervisor and he told me that there is more to the cost other than just the parts, for which I COMPLETELY understand.  My main issues revolves around the simplicity of putting in a new sump pump and that I'm scratching my head trying to understand how an hours worth of labor (if that) makes up the additional $300 they are charging me.  I told them that I would be willing to purchase the pump and their service, but for a much lower and reasonable amount than what they wanted to charge me.  Additionally, this same company has another Angie's List deal listed for a new 1/3 HP pump installed with warranty for $296...  This was never mentioned to me as an option when I was trying to get a lower price for their product/services.  In the end I told them to close up my sump pit and that I would take care of replacing the pump myself.
The very next morning I went to Home Depot and purchased a Primary/Backup 1/2 HP combo pump and battery back-up for all of $600 and an hour later had it installed.  $600 is a FAR CRY from the ~$2,300 price tag I was loosely given for a similar setup by Lifeline.  In the end and if you can, you're probably better off doing a sump pump replacement yourself...  You'll get what you asked for and at a fraction of the cost.
I really do not like being so critical in a publicly viewed review, but I really feel that may have been trying to take advantage of us and this information should be shared.  Who knows it may be a one-off situation, but I would definitely have Google ready to check them on costs for your own self assurance.
Response from Lifeline Plumbing Heating & Cooling

"Dear member, Thank you for your feedback. I know your experience was not what you wanted, but I’m glad to hear you found what you were looking for, and were able to put them in yourself! At lifeline plumbing we provide stainless steel professional grade sump pump systems, not the lesser quality plastic systems you find at the home stores. Our company is in business to help the people who are unable or not comfortable to perform plumbing services on their own. We take pride and stand behind our services and the quality products we provide at a reasonable cost. Please feel free to contact us if you have any questions or further explanation of our services. Again, thank you for the opportunity. sincerely, Mike D. Lifeline Plumbing"


Jeffrie C.
Apr 2015
5.0
Plumbing, Wells and Pumps
Yes, I recommend this pro
$45
unknown

Mary C.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
unknown

Mary S.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$389
unknown

Nancy G.
Apr 2015
5.0
Plumbing, Drain Cleaning
Yes, I recommend this pro
$400
It went real good. They did a good job. It was a rental property and my tenant never complained so I guess that was good service. I haven’t been out there. They were very professional. They were good. I think the ad was a little deceiving. I know that there was an issue where we end up having to call them. Overall, I think they did a good job. I read two hours of service or something and we end up having to pay quite a bit out of pocket after that. I’m still happy with the service.

Richard R.
Apr 2015
5.0
Plumbing
$800
Service was fine. I think they marked the price up to compensate the deal. But that is just an assumption.

Robert P.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$296
I had Lifeline schedule the work with a tenant @ the building. Josh showed up on time & did a professional job.
He called me when the job was complete to let me know everything went well. I also spoke with Jamie in the office.
I requested some pictures & she got them to me instantly. Both were very nice people to deal with. I would hire this
company again.



Caryn S.
Apr 2015
5.0
Plumbing, Wells and Pumps
Yes, I recommend this pro
$2,200
We were taking on water in the basement and Cole responded promptly. After arrival he assessed the problem, explained it to me and discussed options. Within 2 hours he had replaced the system. He also did all the necessary work as quietly as possible as the baby was napping. He did a great job and I am grateful.

Caryn S.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$40
Evaluated and performed maintainance on sump pump and made recommendations.

Jim N.
Apr 2015
5.0
Plumbing, Heating and Air Conditioning Service
Yes, I recommend this pro
$299
We've used Lifeline several times in the past and always been very happy with them. We were preparing out house for sale and knew the old humidifier wasn't working, so when the Angie's Deal showed up, we snapped it up. Ray was at our house promptly on the scheduled day, very neat and friendly. Lifeline has always done a good job for us, and this was no exception.

Hosanna C.
Apr 2015
4.0
Plumbing, Kitchen and Bath Remodeling
$560
it went well, just seemed very overpriced even with the coupon deal. $560 for two hours was very expensive.

NANCY B.
Apr 2015
5.0
Plumbing, Water Heater Service
Yes, I recommend this pro
$1,000
Just as they promised, someone called between 8 and 9 to let me know what time they would be here. Steve called and let me know he would stop to pick up the village permit first. When he got here, he went right to work. He answered every one of my questions. He carefully explained what he would be doing. He didn't waste any time but carefully did what he said he would do. He took my old water heater away, a plus. When the new one was installed, he very carefully checked and rechecked everything, so I felt very comfortable. He wore those blue 'booties' to keep the carpeting clean. He cleaned up everything--neat and tidy. He bled the faucets to get the air out of the pipes. By the time he left the water was already getting warm.
I was very impressed with Steve. I will definitely call Lifeline again and will recommend them to my friends.

Steven M.
Apr 2015
5.0
Plumbing, Wells and Pumps + 1 more
Yes, I recommend this pro

We wanted an estimate for installation of filtration and a distiller.  Steve went into great detail as to what work we might need and what the options were.  He recommended installation of an outlet on it's own breaker for the distiller so that it wouldn't cause any issues with pumps that are on the other circuits if the distiller were to cause the breaker to trip.  He also suggested that we get our water tested to determine hardness as a water softener may also be required.


At this time, we have not yet had any plumbing work completed. We will definitely contact Steve when we are ready to have our systems installed.




Xavier M.
Apr 2015
5.0
Plumbing, Wells and Pumps
Yes, I recommend this pro
$665

Extremely professional technician (Steve).

Steve was very knowledgeable and nice: he knew the sump pumps inside out and gave me a lot of details about the advantages and benefits of some pumps over others. He took great care in his work and did a meticulous job. It took him about 3 hours to complete the job. Steve also made sure everything was cleaned before he left.

I ended up upgrading to a higher quality sump pump than the one I was originally planning to get installed.

I highly recommend Lifeline Plumbing to anyone looking for a good plumber. I will certainly use them again in the future. This was my first experience hiring someone I found on Angie's list and I look forward to looking for more great service providers!



Susan D.
Apr 2015
5.0
Plumbing, Wells and Pumps
Yes, I recommend this pro
$149
Details above

Jeff M.
Apr 2015
5.0
Plumbing, Kitchen and Bath Remodeling
Yes, I recommend this pro
$640
Steve called before he was to arrive, and was here right at the beginning of the time window. He was very easy going, a man with principles, and viewed all my plumbing areas to review what issues might be problematic in our house. Then he explained what he felt needed immediate service, and brought the complete price list to my attention. We decided to deal with the kitchen faucet/disposal issue first, and that was the absolute best way to proceed. During the time Steve was reviewing and then fixing the most significant problems, he remained personable and detailed in describing just what he was doing. After finishing, Steve ran the proper tests on the sink disposal, and explained to me what he was testing and why. He gave me the paperwork, verified the prices were proper and correct, and then validated my payment. Steve is a top notch professional plumber with manners and a very pleasant personality. I plan to use Steve for other plumbing problems, and have no reservations in recommending him highly to Angie's List members!

Wayne O.
Apr 2015
5.0
Plumbing, Wells and Pumps + 3 more
Yes, I recommend this pro
$400
Very professional. Very knowledgable. Really worked with us and our needs.

Dominic C.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$2,400
unknown

Cherene O.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$350
unknown

Mike W.
Apr 2015
1.0
Plumbing
$100
What they did was the exact opposite of fix things. He basically only spent all the time trying to send me more stuff and then ruined what I had before. He gave me a list for over $2000 worth of things with charges like $159 just to put a wrench on an outside faucet. The charges he put on this estimate were absurd.

Paula C.
Apr 2015
5.0
Plumbing, Wells and Pumps
Yes, I recommend this pro
$350
unknown

Robbin V.
Apr 2015
5.0
Plumbing
Yes, I recommend this pro
$185
Nice service people
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Showing 1451-1475 of 2158

Licensing

Bonded

Insured

Licensed*

Trade License Number

058-196349

Trade License Locale

Illinois

Trade License Authority

Illinois Deartment of Public Health

Trade License Expiration

09/30/2018

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Lifeline Plumbing Heating & Cooling is currently rated 4.7 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
Lifeline Plumbing Heating & Cooling accepts the following forms of payment: Financing Available, Check, CreditCard
No, Lifeline Plumbing Heating & Cooling does not offer free project estimates.
Yes, Lifeline Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, Lifeline Plumbing Heating & Cooling offers a 10% senior discount.
Yes, Lifeline Plumbing Heating & Cooling offers emergency services.
Yes, Lifeline Plumbing Heating & Cooling offers warranties.
Lifeline Plumbing Heating & Cooling offers the following services: Full home and commercial plumbing service. Inspections, repair, and replacement. Full home and commercial HVAC inspections, sales, and service. 24/7 Urgent Care Services.
Full-service home or commercial electrical.