Accurate Auto Clinic

Auto Service, Auto Tires, Office Equipment Repair,

About us

At Accurate Auto Clinic, we strive for the best quality in a convenient and timely manner. Our staff provides services for all your automotive needs. All our technicians are ASE certified. We are frequently retrained to keep up with the ongoing advances of technology within the automotive industry.

Business highlights

48 years of trusted experience

Services we offer

FREE Loaner cars Brakes, shocks, struts, alignment, tires, electronic wheel balancing, belts, hoses, exhaust, computer diagnosis, major engine & transmission work, air conditioning, cooling system, tune up, steering components, emissions test repairs, & auto maintenance. Towing

Services we don't offer

Painting & body work.

Amenities

Warranties
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.724 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
0%
3
0%
2
0%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
4.4
professionalism
4.6
responsiveness
4.6
punctuality
4.5
Showing 1-24 of 24 reviews

Christopher P.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Honorable, experienced, customer centered, very competent. I've been taking my car to AA since 1974. They are not the cheapest shop in town, just the best. In the 40+ years I've been taking my cars to AA they have made two miscalculations (wrong part) and fixed both of them at their expense. Once in November they towed my car after it quit and did not charge me for either the tow or the new part because they had put on the wrong wire to the distributor when they tuned the car up in JUNE! This is very rare in this day and age and I appreciate this and intend to support this attitude with my business.
Rating CategoryRating out of 5
Yes, I recommend this pro

THOMAS U.
01/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: that was more than 1 question - you tricked me. :)
Rating CategoryRating out of 5
Yes, I recommend this pro

Terry H.
04/2015
5.0
auto repair
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Patrick M.
12/2014
1.0
auto repair
  + -1 more
they replaced my radiator, when that was not the problem with the coolant leak. I had taken my car back a number of times .. and the problem continued. The leak was a crossover gasket and finally repaired by Merlin's. Sham...Shame....
Description of Work: fluid leak

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$800

dianne N.
06/2014
5.0
auto repair
  + -1 more
the mechanics and owner are very friendly. They also provide a free loaner car while mine was being serviced. all I had to do was refill the gas tank. I would highly recommend. this company to anyone just as they were recommended to me from a co-worker.
Description of Work: CHANGED BRAKES, TYROD, ROTORS, CALAPER, PARTIAL MUFFLER SYSTEM, BATTERY DID COMPLETE TUNE UP, I REALLY NEGLECTED REPAIRS ON THIS CAR TO THE TUNE PF 3200.00.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Alfons B.
02/2014
5.0
auto repair
  + -1 more
They are always dependable. Provide a free loaner when needed. They are honest and don't sell unneeded parts or services.
Description of Work: Winterizing my Avalon, new battery installed, Oil change.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Joy S.
09/2013
5.0
auto repair, car tires, transmission repair
  + 1 more
So I left home with a low tire which only got lower as I drove a little bit to the gas station to get air. By the time I got about 2 blocks from home, the tire was shredded and on the rim. I called Accurate and they tried to get the car on the flatbed, but it wouldn't because of the tire. Somehow, they got it over to their shop and fixed it. They are extremely helpful and so kind and didn't even pole fun of me for driving when I should have just called them in the first place and spared everyone the hassle. Mike and his guys are the best. Oh, and they even gave me a loaner car to use while they were repairing mine!
Description of Work: Repaired a torn-up tire

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

David R.
06/2013
5.0
auto repair
  + -1 more
They did a good job for me. The experience was good. It was just great service.
Description of Work: I used Accurate Auto Clinic for front wheel bearing work on the driver's side.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lisa T.
09/2012
5.0
auto repair
  + -1 more
They couldn’t fix it because it was a thirteen year old car, and the parts were no longer available. It was like I bought it in the year 2000; it was like 2000 and a half and the parts changed five times in that year, so they could not find that specific part. They are friendly, and they give me courtesy cars while my car is in the shop. When I call up, they know who I am; you develop a relationship with them. They end up knowing my car, knowing my family, and knowing what I need. They are accurate in their estimates, do good work, and are very honest. I have a new car now. Even if I have a new car that is under warranty, I will still take it to them.
Description of Work: I use Accurate Auto Clinic for auto service. I have been going to them for six years since I moved to the area. They have two locations, one in Des Plaines and one in Palatine. I go to the one in Palatine. The last time I used them was because I had a check engine light. I had a thirteen year old car, and they did everything they could to try to save it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

Terry H.
03/2012
5.0
auto repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Deb S.
06/2011
5.0
auto repair
  + -1 more
My issues happened on Sunday when they were closed. Although I didn't have an appointment, I parked my vehicle in their parking lot on Sunday evening, dropped the keys in the drop box and forgot to leave a note in the vehicle or in the mailbox. Because I used their services in the past, Steve was nice enough to look up the vehice in their files and called me Monday morning just as I was on my way over to their facility. I explained the problem, smelling something burning and smoke coming from the rear wheel. I told him I was in no hurry, just left it on Sunday for my convenience, to take a look at it whenever they could. Juan called that same morning with the diagnosis, what needed to be repaired, and a quote. Upon my approval, the problems were repaired by the next day. He also offered a list of other things that may need to be repaired in the future, no pressure. They have a busy shop, and I normally make an appointment for service. I did not expect to be taken care of so quickly. It was a pleasant surprise!
Description of Work: Replaced rear brake pads/shoes/caliper, air filter.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Margaret B.
05/2011
5.0
auto repair, office equipment repair
  + 0 more
It was a very pleasant experience. They are very honest and they offer a fair estimate and price.
Description of Work: They fixed the air conditioning and changed the oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$314

Amy S.
12/2010
5.0
auto repair
  + -1 more
I have an older car and wanted to get it completely checked out and the oil changed. The guys at AA did a "used car evaluation" which let me know what kind of shape my car was in. I got a detailed listing of what could be done and about when I should get it done along with ballpark prices. There was NO pressure to do anything that day. Having the confidence in my car's performance (i.e. it won't break down on me!) was wonderful. I will definately go back to AA to get the maintenance they recommended over time. They were great!
Description of Work: Used car checkup Oil change

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GREGORY C.
02/2010
5.0
auto repair
  + -1 more
Although they are pricey they do provide extra services, including washing the car and taking the car to the emission testing facility, getting it passed, providing a 2 year warranty. They fixed the original issues, but not two weeks later and I had the same problem with the car. Oh here we go again, another mechanic hustle. Brought the car in again, the provided a loaner. The next they they called and said a spark plug had cracked. They replaced it for free!! Amazing service. Didn't charge me for anything. Juan did a great job at keeping me in the loop on everything.
Description of Work: Brought car for fixing Check Engine Light codes which caused the car to fail the emission test. They did a diagnosis, replaced a broken oxygen sensor, fixed a loose ignition wire.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

KELLY M.
11/2009
5.0
auto repair
  + -1 more
They have always been very honest. I've even brought a car in that was still under warranty and they told me what needed to be fixed and sent me to the dealer so it didn't cost me anything. I'll continue to take my cars here in the future and have recommended several people here as well.
Description of Work: I have taken my car here to be serviced for the last 10 years. Most recently they replaced all four brakes on an old Oldsmobile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

THOMAS W.
07/2009
5.0
auto repair
  + -1 more
Went in by appointment; despite a busy lot, they took me in on time, and finished on time as promised.
Description of Work: recharge air conditioner

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

James H.
01/2009
1.0
auto repair
  + -1 more
They put the wrong belts on and the brakes were making a pounding sound. I brought it back and told them the brakes had a problem. To make a long story short, they put one caliper in using rubber glue to hold it in place. The other side was held in place with a slide bushing like it is supposed to be. After a few months, the caliper popped out of place, the pads fell out and I lost my brakes. I fixed it myself in my driveway, rather than waist any more time with those people. I suggest anyone who reads this find another mechanic.
Description of Work: I brought a GMC one ton truck to Accurate to have the belts replaced and to have the front brakes serviced.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$690

LARRY W.
12/2008
5.0
auto repair
  + -1 more
This was my first visit to Accurate Auto. Steve took care of me and took my car right away. He was very courteous and professional about explaining their services and the review of the inspection. Steve recommended a 60,000 service, however in reviewing my owners manual, there is nothing additional indicated at this mileage point. They also provided an exterior wash for my car. After pulling away in my car, I noticed dirt and/or grease on the interior driver side carpet and floor mat. Also, when I got home and looked under the hood, there was oil and/or grease spilled onto the engine compartment, fan and radiator. Overall, Steve was professional and the price I paid was reasonable, but I would recommend being more careful about oil spills and leaving dirt on the car.
Description of Work: Full service oil change and 25 point inspection including fluids, battery and under the hood.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$26

Steven G.
10/2008
5.0
auto repair
  + -1 more
I really don't remember how much it cost, but it was reasonable and the whole experience from the initial phone call to picking up the car was great. They checked everything and were professional and friendly. I have recently moved to the area and plan to make this my neighborhood mechanic.
Description of Work: Oil change and tire rotation back in July.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Randy G.
09/2008
5.0
auto repair
  + -1 more
I initially submitted a request for appointment via their website and did not receive a response. I decided to call and there was no pickup during business hours. Because of the positive rating on Angie's List and the fact that the shop is close to home, I decided to call again. Within a couple rings Steve picked up and promptly scheduled me. They provided courtesy car. I was kept apprised of what they found with cost estimates all along the way. I think the final bill was quite reasonable compared to what I had paid at the dealer for routine service in the past. The quality of work was great. I wanted my car detailed and they coordinated with the shop across the street to get the job done.
Description of Work: Brake pads, repair exhaust, replace battery, routine maintenance.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

MICHAEL Z.
10/2007
5.0
auto repair
  + -1 more
Accurate Auto is wonderful when it comes to diagnosing problems with your car. They are very honest. They could have easily charged me for unneeded repairs but didn't. I have been taking my car there for 2 to 3 years now because I am so impressed with their quality service and knowledge.
Description of Work: My 2000 Ford Mustang was making a noise. They diagnosed it and said that there was really nothing you could do to eliminate it. They did change the power steering fluid and put some additives in, also.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah K.
10/2007
5.0
auto repair, car tires
  + 0 more
They give you a vehicle to use when your car needs to stay there for a little bit, and the best part is that it's free. They're very reliable and they always give you good estimates and stick to them. I really like them a lot.
Description of Work: They did a wheel alignment and tire rotation on my 2006 Acura MDX.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

AMANDA K.
04/2006
5.0
auto repair
  + -1 more
Both Steve and Juan do a great job in explaining everything which needs to be done, and are very accommodating with additional help such as loaner cars and putting in three car seats. They do great work, and are honest, hard working guys. The job was really big, and they ended up having to keep the truck overnight which was not expected, but gave us a loaner to use, and the truck was ready the next morning. Will use them again.
Description of Work: Replaced intake manifold, full engine tune up, oil change and trans service on our 1996 Suburban.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Lawrence M.
01/2006
5.0
auto repair
  + -1 more
They did a very good job, and even washed it when they finished. They gave me a free loaner car that made it easy to get to work. The only negative was it took a day longer than expected.
Description of Work: They ran a diagnostic for a check engine light fault. Car did not pass emissions despite all common parts (plugs, etc) were previously replaced. They guaranteed they could get it to pass. They found a problematic O2 sensor, bad check valve, and Mass Air Flow sensor. Very tough to diagnose. After work was done, they passed it through emissions and returned it with a report.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$691.95

    Contact information

    1580 Oakton St, Des Plaines, IL 60018

    www.accurateautoclinic.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    7:30 AM - 1:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Tires,
    Office Equipment Repair,
    Auto Transmission,
    RV Sales & Service,
    Auto Inspections,
    Auto Radiators,
    Auto Towing,
    Auto Mufflers

    FAQ

    Accurate Auto Clinic is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:30 AM - 6:00 PM

    Tuesday: 7:30 AM - 6:00 PM

    Wednesday: 7:30 AM - 6:00 PM

    Thursday: 7:30 AM - 6:00 PM

    Friday: 7:30 AM - 6:00 PM

    Saturday: 7:30 AM - 1:00 PM

    Accurate Auto Clinic accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
    No, Accurate Auto Clinic does not offer free project estimates.
    Yes, Accurate Auto Clinic offers eco-friendly accreditations.
    No, Accurate Auto Clinic does not offer a senior discount.
    No, Accurate Auto Clinic does not offer emergency services.
    Yes, Accurate Auto Clinic offers warranties.
    Accurate Auto Clinic offers the following services: FREE Loaner cars Brakes, shocks, struts, alignment, tires, electronic wheel balancing, belts, hoses, exhaust, computer diagnosis, major engine & transmission work, air conditioning, cooling system, tune up, steering components, emissions test repairs, & auto maintenance. Towing
    Painting & body work.

    Contact information

    1580 Oakton St, Des Plaines, IL 60018

    www.accurateautoclinic.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:30 AM - 6:00 PM
    Tuesday:
    7:30 AM - 6:00 PM
    Wednesday:
    7:30 AM - 6:00 PM
    Thursday:
    7:30 AM - 6:00 PM
    Friday:
    7:30 AM - 6:00 PM
    Saturday:
    7:30 AM - 1:00 PM