Expert Roofing

The service was fine.

They came on time and did the entire job in one day. They found quite a few of the plywood sheeting underneath the roof that was defective. They left the skylights as better condition than they were before. They cleaned up very well afterwards. They were very cooperative. I am more than pleased with them. They are reliable. They will work with the customer and they will also work with the insurance company. They are patient about waiting for the insurance payment to come in. Everything worked out well.

I had roof damage from the storms in early July. Expert Roofing, who did work at one of my neighbors 4 years ago, came out and assessed the damages. Expert met on-site with my insurance adjuster and made sure that everything they recommended being replaced was agreed upon by the adjuster. There were no issues getting Mike from Expert and the adjuster on the same page. It took some time for me to get the information through to my insurance company and to get the check, but once I had it Expert scheduled to replace my roof within 2 weeks. They did the job on a Tuesday and completed it the following morning. They cleaned the job site at the end of each day, leaving no roofing nails or other hazards. Even my dog got along with the crew. The only thing I would change would be to have them put boards or boxes over my bushes that were near the house instead of just tarps. I had a few small rose bushes broken and some annual flowers smooshed.
The roof looks great. I would recommend them to anyone. Mike and company were very responsive when I had questions. He came out to meet with me several times and to check on the job. A great experience.

My sister sent them to my fathers home to look at his roof after last big storm in July. He gave my father the estimate. But when I went to look them up on the BBB their BBB accredition had been revoked by the board of directors. Please check them out before you use them. Many complaints on BBB many not resolved.

Not very well. They are very unprofessional!

They basically work through essentially charging our insurance. They came out after a hailstorm and said that they wanted to help with an insurance claim. It was basically almost free to us and they worked it through the insurance company. We liked that they performed as advertised and they did all the work. They gave us a credit so we didn't have to pay a deductible. We were out of town when the work was done but the work seems pretty adequate. The only problem was that it was a pain to deal with the mortgage company afterwards. The insurance company was fine, but they had a hard time working with the mortgage company basically getting it cleared so we had to do a lot of follow up through the mail and the phone to get it paid. They were probably expensive but it was not something that we actually saw.

We contacted Expert Roofing when we thought we might have hail damage. As it turned out, we did not have damage and did not have any work performed. The staff that we worked with from Expert Roofing were always professional and curteous, responded to phone calls promptly and were early to appointments.

Their work looks fine. It only took a couple of days for them to do it. It is so far so good. The crew that came out was very neat. I would recommend them to other people.