THE WINDY CITY UPHOLSTERY, CORP.

Gumer is very professional, knowledgeable and expert. He provided prompt estimates and offered extensive fabric selection in attempt to match my preferred fabric. Completed reupholstery in record time, well ahead of estimate. Would highly recommend and employ again.

Very responsive and on time, professional. I have pre and post pictures.

I highly recommend. I was helped in my selection of fabric and provided samples to take home with me before I made my selection. Once I selected the fabric, I made payment for the fabric and it was ordered. Once the fabric came in, Windy City picked up my couch and delivered it once the work was done. I paid for the work when the couch was delivered. The whole process was very smooth and the quality of the work is excellent.

Gumar came to look at the project and told me he would give me a bid the following Monday. Nothing came by that Tuesday. I called and asked him when I’d get the bid and he said that evening. Never followed up

They were great.

Well. They helped me choose a fabric and we worked to keep costs down. They did a fine job. it was a simple project so I can't fully judge their workmanship on a more complicated project, but I had no complaints.

I had trouble getting hold of them initially because the phone number was wrong, but eventually I just went over there in person with the ottoman and they were very responsive and apologetic. They didn't know that the phone number was listed incorrectly and they started working on fixing it right when I was there. The ottoman job turned out beautifully. I plan on getting the other three re-done, too. They don't really need it yet but the work Windy City did was better than the original upholstery which is starting to come apart in places. Also, some of the work I saw in their shop waiting for pick up was gorgeous. It made me want to start finding old chairs in the alley now that I have a place to take them to be restored.

It went very well. I was very pleased with the whole process. The work performed was expertly done. I was very please with the help I got in making the decisions on fabric as well as in deciding how some of the finish work would be done. A great staff. I was also quite pleased that they picked up and delivered the items.

Gumer did a fantastic job on this rather difficult project. It looks like a brand new couch and it so comfortable now. Excellent work and highly recommended!

excellent job. prompt and attentive to detail

Mixed. Melissa, who helped me, was very helpful in many ways. She was very responsive to the circumstances that needed to be addressed (recovering a chair for an older infirm adult in a nursing home) and made a wonderful suggestion of having a washable slipcover made for the chair rather than full reupholstering. This idea seemed like a very good idea. It was certainly cheaper than a complete recovering, but still was a $440. project. The results did not look very attractive. She indicated that the man doing the slipcover questioned why a slipcover was being made as the shape of the chair (curved back) was not conducive to an attractive outcome. I believe he did the best he could given the piece of furniture he was working with. I had no issues around the quality of the work. I wish I had been contacted BEFORE he proceeded so I could have been told and then made an informed choice about what I wanted to do. I now have a chair that I would not put into my living room but still spent significant money on. I certainly would recommend the work quality and the service was good too. You can see from the photos how well the seat cushion was done. There was a lot of detail effort; it just didn't work so well on this type of chair. It was just a small judgement error, but an expensive one. I would rather have had the opportunity to decide to fully reupholster the chair. I would recommend the work quality and service though.

excellent - would have no hesitation about using them again - they are great !

It was excellent. It is beautiful. Professionally done. They had a great price.

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They did a wonderful job.  We needed a rush job and they accommodated by finishing them in record time.  They are very well done and we could not be happier.  We will definitely use them again in the future.

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unknown

Had a fantastic experience working with this company and will definitely return for future projects.  This was the second time working with Gumer and co.  The first was a couple years ago when my client needed a custom storage ottoman to match her office chaise.  They did a beautiful job and it looks brand new years later.  
This was the second project with family room ottoman that was improperly done originally and needed firm foam replacement.  This ottoman had welting and no leftover fabric from custom order so it was a very delicate process, but Gumer replaced the foam and has it looking like new.  
The re-stuffing of office chaise is also excellent.  It needed some detailed reshaping to level it off (given that chaise has a dip in middle and right side), and Gumer also did a great job on that.
Gumer and family are great to work with, offer very reasonable pricing, and handle everything promptly and efficiently.  
If I could give more than "A", I would!

unknown

Details above! All went exactly as they said it would...

would definitely recommend--done quickly and very pleased

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We had a few hiccups in getting together for the bid and pick up process, probably on account of this brutal winter what with colds and engine troubles. 
However, Gumer's bid came in significantly lower than the 3 other bids, both for labor and material.  He seemed so capable and knowledgeable asking me a lot of questions about what I liked about my love seats (comfort levels, etc). Most astonishing to my husband and me tho was that the turnaround on the upholstering turned out to be 4 days.  We had been expecting 2-3 weeks!
They were extremely cautious with the pick up and delivery - these are heavy love seats.
If I can figure out a way to attach a photo, I will.

I found them on Angie's List and I had a really good experience with them as well. He did a beautiful job. He was efficient and very nice. He was on time and his price was reasonable. He gave really good service. He came out and looked at it. I would use him again.