"We take great pride in our work and the satisfaction of our customers, which is why we are compelled to address the false and defamatory statements made by [Member Name Removed] Our records clearly show that we arrived on the job site as scheduled. As soon as our technician began work on the roof, Mr. [Member Name Removed] abruptly left the property. We documented the completed work with time-stamped before-and-after photos, which were promptly shared with him. Furthermore, we made multiple attempts to revisit the property to address any concerns, but Mr. [Member Name Removed] refused to cooperate. It is important to note that Mr. [Member Name Removed] is a property flipper who, unfortunately, attempted to exploit our services without payment. His account has been forwarded to collections due to non-payment. We encourage anyone to review our 22 year long-standing track record of quality service and satisfied customers across multiple platforms. While no business is immune to occasional disputes, we are confident that our reputation speaks for itself. We stand by our work and are happy to share documentation to verify our claims. Should you have any questions or wish to discuss this matter further, please do not hesitate to contact us. Prime Time WIndow & Gutter Cleaning, Inc."

"We are writing to address the false and misleading claims made under the name [Member Name Removed] To be absolutely clear: We have no record of a customer named [Member Name Removed] in our database. It is evident that this review is a case of mistaken identity or a deliberate attempt to damage our reputation. We would never engage in the unethical behavior described, as customer satisfaction and transparency are at the core of our business practices. We take accusations like these very seriously. If the reviewer genuinely believes they are addressing the correct company, we urge them to contact us immediately with supporting documentation. Otherwise, we respectfully request that this false review be removed, as it is both defamatory and harmful to our business. We are proud of our reputation for integrity, professionalism, and high-quality service. Anyone can verify this through our long history of positive customer experiences and verified reviews. We stand behind our work—and our honesty. Sincerely, Prime Time Window & Gutter Cleaning, Inc."

"Hi [Member Name Removed], thank you for this positive review! I am so glad that you had a positive experience, and found us to be timely. If there's anything we could have done to earn 5 stars from you, please don't hesitate to reach out."

"I feel compelled to share the entirety of our unfortunate experience with [Member Name Removed] from Compass Mortgage, as it goes beyond just non-payment and includes manipulative and unethical behavior. Not only did he strong-arm our company into providing additional services without fair compensation, but he also resorted to extortion tactics by threatening to leave slanderous reviews if we did not offer his client a $30 discount. Reluctantly, we refunded his client the $30 as a gesture of goodwill, hoping to avoid further issues. However, [Member Name Removed] still carried out his threat and left defamatory reviews not only on Angie's List but also on BBB, Yelp, and Google. It is worth noting that the client, who was genuinely satisfied with our work, became an unwitting pawn in [Member Name Removed]'s unethical scheme. The client's positive experience was overshadowed by [Member Name Removed]'s dishonest actions. We believe in the principle of fair and honest business practices, and it is disheartening to witness such blatant disregard for professionalism and integrity. To those considering engaging with [Member Name Removed], be warned that his behavior not only jeopardizes business relationships but also tarnishes the reputation of companies unfairly targeted by his misleading reviews. We are confident that karma will catch up with [Member Name Removed], and we hope that others in the business community will be cautious when dealing with someone of such dubious character."

"At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!"

"At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!"

"At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!"

"At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!"

"At Prime Time Windows we do not just want customers, we want raving fans. We stand by our work and are proud you had a 5-star experience with us. We greatly appreciate your business and look forward to servicing you again!"

"Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again."

"Ms. [Member Name Removed], The review you left us on Homeadvisor stated "The appointment was made very easily and I was given an early date to have the work done. Joe came on time and cleaned the windows very quickly but very well. He went out of his way to clean a very high ledge under the upper windows and made sure all the window wells were completely cleaned. Very satisfied with the work and would recommend Prime Time to anyone. If you could kindly revise this review to have it more in-line with the review you left us on Homeadvisor we would greatly appreciate it. Thank you!"

"Thank you so much for your feedback, [Member Name Removed]! Here at Prime Time we strive for 100% customer satisfaction and are glad that you were satisfied with this project. We really appreciate your business and look forward to servicing you again."