Power Plumbing & Sewer Contractor Inc
About us
Power Plumbing & Sewer Contractor, Inc. is a family owned and operated business that has been serving the Chicago area and surrounding communities since 1960. We offer full service plumbing and sewer expertise for residential, commercial, industrial, and high-rise properties. Our service has been recognized by our customers with 36 Angie's List Super Service Awards!
Business highlights
Services we offer
Plumbing, camera inspections, flood control, gas piping, handicapped fixtures, hydro jet rodding, kitchen & bathroom remodeling, new construction, rehab, sewer systems, tank less heater installation & repair., water filtration systems, water heater installation
Amenities
Emergency Services
Yes
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
86% | ||
7% | ||
3% | ||
2% | ||
1% |
"Thank you for being a repeat customer as we appreciate the business! We're also thankful for the "Grade A" rating you've rewarded us with. We look forward to being your plumber of choice in the future. Best, Power Plumbing"
"[Removed Member Name], Thank you so much for the "Grade A" rating and review of our work. We were happy to be of service and resolve the issue for you. We look forward to being your plumber of choice for all of your future plumbing and sewer needs. Best, Power Plumbing"
"Thank you [Removed Member Name] for the "Grade A" rating of our work. We look forward to being of service to you in the future for all of your plumbing and sewer needs. Best, Power Plumbing"
"Thank you [Removed Member Name] for taking time to review us and rewarding us with a "Grade A" rating. We were happy to be of service and resolve your issue. Please feel free to call us for any future plumbing or sewer needs. Best, Power Plumbing"
"[Removed Member Name], We regret that we weren't able to handle your estimate as quickly as you desired. Unfortunately due to certain types of work, multiple estimators may be necessary requiring coordination of their schedules. Hopefully you'll give us an opportunity to earn your business in the future. Best, Power Plumbing"
"Hi [Removed Member Name], Thank you so much for taking time to review us and reward us with a "Grade A" rating. We appreciate the business and look forward to serving you in the future. Best, Power Plumbing"
"Hi [Removed Member Name], Thanks for taking time to review us and reward us with a "Grade A" rating. We look forward to the opportunity to serve you in the future. Best, Power Plumbing"
"[Removed Member Name], Thank you for taking time to review us and reward us with a "Grade A" rating. We hope to be your plumber of choice for all of your future plumbing and sewer service needs. Best, Power Plumbing"
"Hi [Member name removed], Thanks so much for the review and for your ongoing patronage. We're proud to have earned your repeat business and hope that you know you can always call on us. Best, Power Plumbing"
"Hi [member name removed] Thanks so much for your review and especially on commenting on three of the things that our entire team strives to do - meet our customer's expectations and uphold our company standards with regards to work, pricing and integrity. Please feel free to call on us anytime you need us. Best, Power Plumbing"
The service rate was high but not being in town I instructed the tenant to go ahead with PP&S. I estimated that the repairs
couldn?t take more than 2 hours based on my 25 years plus experience as landlord and having dealt with similar situations in the past. The total time the plumbers took to complete the job was 5½ hours at total cost of $2,362.50. Since I was not in town to dispute the charges, the invoice was paid by the tenant.
On my return to Chicago, I checked the work done by PP&S. The job performed confirmed to me that it couldn?t have taken at the most three hrs. I called two licensed plumbers to give me their professional assessment on the maximum time that the repair should have taken. Their opinion was that at the most the work should have taken 3 hours and that it was overcharged.
I went in person to the PP&S office where I spoke to Ms. Vizza who identified herself as the office manager. I explained that the service performed was substantially over charged. Ms. Vizza explained that it was due to the cost of 2 licensed plumbers. However, the licensed plumbers I contacted told me that it should be 1 licensed plumber and an apprentice. She offered to refund me $400. Several days later I went back to PP&S and spoke to Ms.Vizza & Joe, who identified himself as the owner. I asked him about
the plumber charges and the excessive hours charged. He said that the reason that he had to send two licensed plumbers was that he didn?t have an apprentice to send at that time. He didn?t want to discuss at all the matter of excessive hours charged. In my opinion I don?t think that I should have to pay the additional charge of a second licensed plumber. Furthermore, I should not have been charged the excessive hours that the plumbers took to complete the repair.
"Hi [member name removed] Thanks so much for taking time to review us as it means so much to an independently owned, small business like ours. We appreciate your business and hope that you'll call on us again should you need plumbing or sewer work. Best, Power Plumbing"
"Hi (removed member name), Thanks so much for taking time to review our customer service! We're here to help, even when that means directing our customers to one of our partners in business that performs services outside our scope. We hope that you'll call on us again. Best, Power Plumbing"
"HI [member name removed] Thank you so much for your review and taking the time to detail your experience with us. We're thrilled to have been of service to you and glad we met your expectations as we strive to do so with every one of our customers. Next time you need a plumber, please feel free to call on us! Best, Power Plumbing"
"[member name removed] Thank you for taking time to review us and giving us an "A". As a long-established family-owned business, our company works hard to maintain the philosophy of providing the best customer care possible and were happy to help you out on the phone in this instance, rather than an unnecessary service call. Call us old-fashioned, but to us, it's just the right thing to do. Please feel free to call us anytime the need arises. Best, Power Plumbing"
"[member name removed] It's always a pleasure to read a review written by an ongoing customer to hear that we've earned your trust and repeat business. Thank you for taking the time to post a review and we're happy to know that we continue to meet your expectations. Please continue to call on us anytime you need us as it's our pleasure to be of service to you. Best, Power Plumbing"
"Thank you for your review and making the time to provide such a detailed description of the our work and your experience. We're happy to have the opportunity to address your situation and hope that you'll call upon us, anytime the need arises. Thanks again! Best, Power Plumbing"
"Hello, Thank you for your business and taking time to review us. We appreciate the grade "A" and hope that next time you need a plumber, that you'll call on us as it would be our pleasure. Thanks again. Best, Power Plumbing"
"Hi [member name removed], Thank you for taking time to review us and it's an honor to read that you consider us "Your Plumber". It's always an honor to have earned our customer's repeat business. Please continue to call on us anytime you need us as it will be our pleasure to provide only the best service we can. Best, Power Plumbing"
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.