Power Plumbing & Sewer Contractor Inc

POWER PLUMBING DID AN EXCELLENT JOB OF DESCRIBING THE PROBLEM TO US IN AN UNDERSTANDABLE WAY, AND PREPARING A PROPOSAL AS WELL. THERE WERE SOME DISCREPANCIES WITH A COMPETING PLUMBER (SUCH AS ADDING EXTERIOR PIPE INSULATION), BUT THEY WERE WILLING TO WORK WITH US TO ARRIVE AT THE BEST PARTS OF BOTH PROPOSALS, AND WE WERE VERY SATISFIED WITH THE JOB AND THEIR PROFESSIONALISM.

DAN, THE PLUMBER, WAS ON TIME AND NOT ONLY REPLACED THE PUMP BUT GAVE US GOOD, PRACTICAL ADVICE ON ANOTHER PLUMBING-RELATED ODOR PROBLEM WE WERE HAVING.

JAMES CAME TO MY HOME AND DID A GREAT JOB. IN FACT, HE WILL BE DOING MORE WORK FOR ME WHEN I RENOVATE THE RESTROOM IN THE MONTHS TO COME.

POWER PLUMBING RESPONDED VERY QUICKLY TO A BURST PIPE WE HAD IN OUR CONDO BUILDING'S BASEMENT. HE TOOK THE TIME TO INSPECT THE BUILDING'S ENTIRE PLUMBING SYSTEM AND FIXED OUR BURST PIPE THE SAME DAY. HE PREVENTED MAJOR DAMAGE TO THE BUILDING. PRICE VERY GOOD FOR THE AMOUNT OF TIME SPENT AT LOCATION AND SERVICES PROVIDED.

THIS WAS A GREAT EXPERIENCE. EVERYONE WHOM I SPOKE WITH AT POWER WAS PROFESSIONAL AND RESPONSIVE. JAMES WAS VERY FRIENDLY AND SHOWED ME WHAT HE WAS DOING ALL ALONG THE WAY. I WOULD DEFINITELY CALL AGAIN AND WILL RECOMMEND TO MY FRIENDS AND FAMILY.

FROM THE FIRST EARLY MONDAY MORNING PHONE CALL TO RAE TO JAMES' PROMPTNESS IN GETTING TO OUR HOUSE TO HIS HELPFUL PLUMBING TIPS, OUR EXPERIENCE WITH POWER PLUMBING WAS GREAT. JAMES WENT THE EXTRA MILE TO FIX THE KITCHEN SINK LEAK AND SEAL AND CAULK THE TOILET. HE ALSO GAVE SOME GREAT ADVICE ON WORK WE'RE CONSIDERING IN THE FUTURE. THE PERSON WHO ANSWERED THE PHONE, RAE, WAS VERY PLEASANT AND PROFESSIONAL. AS PROMISED, SHE CALLED US IN ADVANCE OF THE PLUMBER ARRIVING. WE WOULD MOST DEFINITELY USE POWER AGAIN.

DENNY COMPLETED THE WORK PROFESSIONALLY AND ON TIME. THERE WAS SOME DELAY, BECAUSE OF THE CONDO ASSOCIATION, BUT DENNY RETURNED SEVERAL TIMES WITHOUT INCREASING THE COST OF THE JOB.

THE PLUMBER WAS ON TIME. HE WAS VERY POLITE AND VERY NICE. HE SEEMED TO REALLY KNOW WHAT HE WAS DOING. I WAS IMPRESSED THAT HE CLEANED UP AFTER HIMSELF. I HAD ORIGINALLY SCHEDULED THEM TO COME A WEEK EARLIER BUT HAD EMERGENCY SURGERY. THE COMPANY WAS VERY ACCOMMODATING ABOUT RESCHEDULING AS SOON AS I WAS BACK FROM THE HOSPITAL. I HAD BEEN WITHOUT RUNNING WATER IN MY KITCHEN

WE GOT GREAT SERVICE. JIM HELPED US TO GET A BETTER NIGHT'S SLEEP ON SUNDAY, THE DAY OF THE LEAKING AND SOAKED CARPETS. WE WOULD HAVE PAID DOUBLE LABOR SERVICE TO HAVE THE REPAIR MADE ON SUNDAY AND JIM SAVED US THE MONEY AND TROUBLE WITH A FEW TIPS. WE GOT GREAT SERVICE BY BOB, WHO ALSO SAVED US MONEY BY DOING THE JOB ALONE AND GIVING US HONEST ADVICE THAT HELPED US DECIDE NOT TO SPEND MORE MONEY THAN NEEDED. HE WAS IN AND OUT IN JUST AN HOUR AND A HALF. BOB ALSO GAVE US SOME ADVICE ON OUR WASHING MACHINE AND HELPED US CLEAN UP THE AREA AFTER 11 YEARS LINT BUILDUP! THIS WAS OUR SECOND GREAT EXPERIENCE WITH POWER PLUMBING. I HIGHLY RECOMMEND THEM. I RATED THEIR PRICE AS GREAT BELOW, EVEN THOUGH A HARDWARE STORE MIGHT HAVE INSTALLED A SIMILAR UNIT FOR ABOUT $200 LESS (DID NOT PRICE THIS OUT ALL THE WAY, TAX MAY NOT HAVE BEEN INCLUDED), BUT WE BELIEVE THEY WOULD NOT HAVE SAVED US TIME AND ADDITIONAL EXPENSE, OR GIVEN US THE COMFORT OF COMMITMENT IN THE SAME WAY.

JAMES WAS ON TIME, HIS WORK WAS IMPECCABLE - BOTH EXCELLENT AND QUICK AND HE LEFT THE KITCHEN AND BATH CLEAN AND NEAT. AN A+ EXPERIENCE AND WE WILL ASK POWER PLUMBING FOR JAMES TO RETURN WHEN WE HAVE OUR NEXT PLUMBING JOB. AND WE REQUESTED A PLUMBER WITH NO COLOGNE BECAUSE OF ALLERGIES IN THE HOUSEHOLD, AND POWER PLUMBING AND JAMES COMPLIED COMPLETELY AND WITHOUT QUESTION WITH OUR SOMEWHAT UNUSUAL REQUEST.

WE'VE USED THEM A FEW TIMES AND THEY'VE ALWAYS DONE GOOD WORK. THEY KNOW WHAT THEY'RE DOING AND FIX THE PROBLEM RIGHT AWAY.

JOB 1: PROMPT, FRIENDLY, AND EXTREMELY THOROUGH! WILL DEFINITELY USE THEM AGAIN IN THE FUTURE. JOB 2: DAVID, THE PLUMBER, WAS A PLEASURE TO DEAL WITH. HE WAS PROMPT, FRIENDLY, AND VERY RESPONSIVE. WILL DEFINITELY USE THIS POWER PLUMBING AGAIN.

I WAS VERY PLEASED WITH THIS COMPANY'S SERVICE. FIRST, WHEN I CALLED, RAE HELPED ME TO TRY TO UNDERSTAND THE PROBLEM BETTER JUST OVER THE PHONE (I.E. FOR FREE). SECOND, WHEN I COULD NOT SOLVE THE PROBLEM, THE PLUMBER WAS VERY PROFESSIONAL, SOLVED THE PROBLEM AND EXPLAINED EVERYTHING HE WAS DOING ALONG THE WAY. THIRD, I GENERALLY GOT THE SENSE THAT THEY WERE AWARE THAT THEIR REPUTATION WAS ON THE LINE AND THAT MADE ME FEEL BETTER ABOUT HAVING THEM COME TO MY HOME. I CERTAINLY HOPE THAT I FIND MORE COMPANIES LIKE THEM. THE ONLY DOWNSIDE WAS PAYING FOR TRAVEL TIME, WHICH WAS ABOUT AN HOUR IN MY CASE. I DEFINITELY RECOMMEND USING POWER PLUMBING.

THE NICEST GUY I'VE EVER MET FOR PLUMBING WORK! - I BELIEVE HIS NAME IS BOB. FAST-FAST SERVICE. REALLY HELPED CALM OUR NERVES IN AN EMERGENCY SITUATION. RAE IS AWESOME AND WALKED US THROUGH THE PROBLEM ON THE PHONE BEFORE SUGGESTING ONE OF HER PLUMBERS COME OUT TO SERVICE OUR PROBLEM. AFTER THE WORK WAS DONE THEY SUGGESTED SENDING OUT A FOREMAN TO PROVIDE US A QUOTE ON REPLACING THE PUMP AND OTHER SERVICES WE REALLY NEED. AMAZING - WOULDN'T HESITATE TO CALL AGAIN. THANK YOU SO MUCH.

THEY ARRIVED WHEN THEY SAID THEY WOULD. THEY WERE VERY EASY AND NICE TO WORK WITH.

MY TOILET STOPPED FLUSHING AFTER A MONTH OF MISBEHAVING. I USED POWER ONCE ABOUT FOUR YEARS AGO AND CALLED THEM AGAIN TO FIX THIS PROBLEM. IMMEDIATELY THEY OFFERED IDEAS TO FIX THE PROBLEM MORE ECONOMICALLY. I TOOK THEIR GREAT ADVICE BUT STILL NEEDED THEIR HELP TO FINISH THE JOB. THEY SCHEDULED VERY QUICKLY. THE PLUMBER WAS VERY PERSONABLE, HELPFUL, AND KNOWLEDGEABLE. HE MOVED QUICKLY AND DID NOT WASTE TIME. OH, AND HE WAS TWO HOURS EARLY.

ARRIVED AS SCHEDULED, TOOK CARE OF PROBLEM. PRESSURE NOW GREAT. I AM ALWAYS TAKEN ABACK ABOUT HOW MUCH A LITTLE PLUMBING COSTS, BUT THEY FIXED THE PROBLEM.

PLUMBER SHOWED UP ON TIME, VERY PROFESSIONAL, ANSWERED ALL QUESTIONS, MADE SUGGESTIONS, WAS VERY COURTEOUS AND FAST.

DID GREAT WORK, THEY RESPONDED QUICKLY, WHICH I APPRECIATED.

VERY PROFESSIONAL AND PROMPT. PLEASANT DEMEANOR. DID EXTRA JOB, THOUGH I DID NOT REQUEST IT ON THE PHONE.

WHEN THEY SHOWED UP, JIM (THE PLUMBER) HAD NO RECOLLECTION OF WHAT HE AGREED TO DO. HE LEFT TWO GUYS TO DO THE WORK (ONE OF WHOM COULDN'T HAVE HAD EVEN 2 YEARS EXPERIENCE). THEY WERE NOT PREPARED FOR THE JOB, SPENT LITTLE TIME PLANNING, AND ULTIMATELY PUT IN PLUMBING AND DRAINS THAT DID NOT FIT WITH THE CABINETRY AND APPLIANCES THAT WE HAD ASSEMBLED AND READY. WORSE, AFTER WORKING FOR EIGHT HOURS THEY SAID THEY HAD ONLY PLANNED TO SPEND A DAY ON THE JOB AND QUIT WITHOUT COMPLETING THE WORK THEY HAD AGREED TO DO. I CALLED JIM THAT NIGHT. HE AGREED TO COME BACK AND FIX SOME OF THE MAJOR ISSUES THE FOLLOWING DAY. HE DID, BUT STILL NOTHING FIT RIGHT. WE HAD TO HAVE THE KITCHEN WALL BUILT OUT SO THE CABINETS COULD FIT ALONGSIDE THE POORLY-THOUGHT-OUT PLUMBING. WE HAD TO PAY ANOTHER PLUMBER TO ROD THE HOUSE DRAIN, WHICH WAS IN THE CONTRACT WITH POWER BUT WHICH THEY REFUSED TO DO.

I HAVE USED POWER PLUMBING IN THE PAST AND WILL USE THEM AGAIN. SERVICE CALL WAS PROMPTLY SCHEDULED AND FOLLOWED-UP. PLUMBER WAS ON TIME AND PERFORMED WORK EFFICIENTLY, WITH AS LITTLE MESS AS POSSIBLE. NOTE THAT POWER PLUMBING IS A UNION SHOP AND CHARGES ACCORDINGLY.

NEED TO ARRANGE FOR THEM TO RETURN TO DETERMINE PROBLEM.

ON SECOND VISIT, HAD TO REPLACE A SECTION OF COPPER PIPE IN THE MAIN WATER LINE FOR OUR 3-UNIT CONDO BUILDING AS A RESULT OF SCREW THAT HAD BEEN SCREWED INTO THE PIPE DURING CONSTRUCTION. THE JOB REQUIRED REMOVING DRYWALL FROM THE CEILING, CUTTING OUT THE DAMAGED SECTION OF PIPE AND INSTALLING THE NEW SECTION. THE JOB TOOK ABOUT 3 HOURS TO COMPLETE ($360). BECAUSE THIS PROBLEM INVOLVED THE MAIN WATER LINE FOR OUR CONDO BUILDING, WE NEEDED A QUICK EVALUATION OF THE PROBLEM. POWER PLUMBING (JAMES) WAS AT OUR PLACE WITHIN TWO HOURS OF MY PHONE CALL AND THE PROBLEM WAS RESOLVED BEFORE THE END OF THE DAY. THIS IS THE SECOND TIME I'VE CALLED ON POWER PLUMBING AND BOTH EXPERIENCES WERE GREAT.

SEWER LINE BACKED UP INTO OUR BASEMENT ON THE DAY WE WERE HAVING COMPANY FOR A HOLIDAY. REARRANGED SCHEDULE TO HAVE A CREW COME OUT AND TAKE CARE OF OUR PROBLEM. THEY WERE VERY COURTEOUS AND CLEANED UP AFTER THEMSELVES. A VERY PROFESSIONAL COMPANY. THEY BROUGHT IN A CAMERA AND DID THE BEST JOB POSSIBLE EVEN THOUGH ANOTHER COMPANY HAD TOLD US WE NEEDED TO PULL UP THE DRIVEWAY TO FIX THE PROBLEM. THEY ARE REALLY HELPFUL.