Power Plumbing & Sewer Contractor Inc

DAN WAS ON TIME, DID WORK IN REASONABLE TIME PERIOD AND CHARGED A REASONABLE RATE. HE RELOCKED MY BASEMENT DOORS AND TOOK A VERY RESPONSIBLE ATTITUDE TOWARDS THE JOB AT HAND.

THE WOMAN WHO TAKES THE ORDERS FOR JOBS WAS VERY POLITE, AND RETURNED CALLS FOR FOLLOWUPS. THE PLUMBER SHE SENT OUT WAS ALSO POLITE, AND PERFORMED THE WORK PROMPTLY.

BOTH THE GUYS WERE PROFESSIONAL AND A PLEASURE TO DEAL WITH. MY ONLY BEEF IS HOW THE COMPANY CHARGES FOR TIME SINCE ANY FRACTION OF AN HOUR IS BILLED AS A FULL HOUR. TRAVEL TIME IS BILLED AT EITHER 15 OR 30 MINUTES. IT TOOK JAMES 20 MINUTES TO GET TO MY HOUSE FROM THE TIME THEY TOLD ME HE WAS ON HIS WAY, AND I WAS CHARGED 30 MINUTES TRAVEL TIME. HE SPENT ABOUT AN HOUR AND 20 MINUTES ON THE JOB, AND THE CHARGE WAS ROUNDED UP TO TWO HOURS. THE SECOND GUY INCURRED ANOTHER HOUR. SO EVEN THE 10% DISCOUNT THEY OFFER TO ANGIE'S LIST CUSTOMERS DIDN'T DO MUCH TO HELP OUT WITH THE FINAL BILL.

POWER PLUMBING WAS EXTREMELY PROFESSIONAL AND RESPONSIVE. FROM THE MOMENT I CONTACTED THEM (BASED ON MY RESEARCH ON ANGIE'S LIST), TO THE COMPLETION OF THE JOB, I WAS VERY SATISFIED. CHARLES WAS THE PLUMBER WHO CAME OVER TO DO THE WORK, AND WAS ESPECIALLY HELPFUL IN RESOLVING MY ISSUES. I WOULD HIGHLY RECOMMEND POWER PLUMBING TO ANYONE.

PLUMBER WAS ON TIME AND VERY ACCOMMODATING FOR APPOINTMENT TIMES. THE PLUMBER WAS VERY COURTEOUS AND PROFESSIONAL, AND DID THE WORK QUICKLY AND COMPETENTLY - WILL USE THEM FOR OUR NEXT PLUMBING NEED!

ON TIME, POLITE, UNFORTUNATELY, THE FAUCET WASN'T REALLY LEAKY!

THEY STUCK WITH IT UNTIL THE PROBLEM WAS FIXED. IT WAS ACTUALLY A PROBLEM WITH THE GAS METER. I WOULD USE THEM AGAIN.

JOB 1: DAN WAS ON TIME, AS WELL AS VERY COURTEOUS, PATIENT, AND INFORMATIVE. JOB 2: DAN AND HIS PARTNER WERE ON TIME, EXTREMELY COURTEOUS AND VERY AWARE OF THE TIME AND COST OF THEIR WORK. I COULDN'T RECOMMEND THEM MORE HIGHLY.

JIMMY ARRIVED ON TIME, AND DID A PROFESSIONAL JOB.

TECHNICIAN WAS PROMPT AND COURTEOUS. WHEN I CALLED TO COMPLAIN ABOUT THE COST, HE PERSONALLY CALLED ME TO EXPLAIN, AND TO BE SURE I WAS SATISFIED.

FAST, EFFICIENT SERVICE. CALLED WITH SEVERE DRAIN BLOCKAGE IN APT. KITCHEN SINK @ 7:30AM. PLUMBER (''JAMES'' - VERY EFFICIENT & FRIENDLY) ARRIVED @1PM - SAME DAY, NON-EMERGENCY SERVICE! CLEARED PROBLEM & PERFORMED ALL WORK IN <2HRS. WOULD HIGHLY RECCOMMEND.

TERRIFIC WORK. THEY FIXED THINGS OTHER COMPANIES HAD GIVEN UP ON.

VERY PROFESSIONAL AND PROMPT. ALSO HELPED ME WITH ADVICE ON GETTING THE CITY TO FIX ANOTHER WATER PLUMBING PROBLEM.

TIMELY, RESPONSIVE, ARTICULATE (YES, ARTICULATE. I LIKE TO KNOW WHAT SOMEONE IS DOING AND WHY.) PERFORMED, NOT VERY DIFFICULT, JOB EFFICIENTLY AND EFFECTIVELY. BUT THE CHARGE FOR THE JOB WAS EXCESSIVE -- WAY TOO EXPENSIVE.

THE SERVICE WAS EXCELLENT. TIMELINESS, PROFESSIONALISM, KNOWLEDGE OF THE EQUIPMENT IN MY BATHROOM, COMPLETE CLEANUP, AND CALMING CONVERSATION TO ME WAS UNPARALLELED. I PAID $400 INSTEAD OF SEVERAL THOUSAND DOLLARS THAT ANOTHER CONTRACTOR SAID I WOULD HAVE TO SPEND, BECAUSE THE BATHTUB FAUCET WAS TOO OLD TO BE REPAIRED, AND THAT WOULD MEAN NEW TILING, NEW BATHTUB, AND EVEN NEW FLOORING IN THE BATHROOM! THE $400 WOULD HAVE BEEN CONSIDERABLY LESS, IF I HAD KNOWN WHERE THE WATER SHUTOFF WAS FOR MY CONDO BUILDING, AND IF THE PART NEEDED WAS COMMONLY CARRIED ON THE PLUMBER'S TRUCK (WHICH IT WASN'T).

THEY DIDN'T CALL BACK AT 7:30 ON MONDAY. I CALLED AT 9:00. THEY SAID SOMEONE WOULD CALL RIGHT BACK. NO ONE DID. I CALLED AT 10:00. THEY SAID SOMEONE COULD PROBABLY BE AVAILABLE TO COME BY BETWEEN 10:00 AND 2:00.

THE RESPONSE WAS AMAZING; A PLUMBER ARRIVED LESS THAN 30 MINUTES AFTER I CALLED, WHICH WAS VERY MUCH APPRECIATED, AS IT WAS AN EMERGENCY. I WOULD DEFINITELY USE THEM AGAIN.

VERY GOOD EXPERIENCE - FRIENDLY, HELPFUL AND TIMELY RESPONSE

RESPONSIVE TO PHONE CALLS, QUESTIONS AND CONCERNS. VERY NEAT & PROFESSIONAL WORK (HIGH QUALITY). RECOMMENDED WORK, SOLVED THE OUTSTANDING ISSUES.

PLUMBERS WERE ALL ON TIME AND PROFESSIONAL. JIM PROVIDED AN ESTIMATE RANGE FOR COST OF WORK, WHICH WAS ACCURATE, AND HE WAS ALSO VERY KNOWLEDGEABLE.

FIRST OF ALL, POWER PLUMBING AMBUSHED ME IN TERMS OF THE PRICING. BEWARE: WHEN YOU RECEIVE THE CALL THAT THE PLUMBER IS ''ON HIS WAY,'' YOU ARE PAYING FROM THAT MOMENT ON. AS IT TURNS OUT, EVEN THOUGH THE DISPATCHER TOLD ME THAT THE PLUMBER WOULD BE THERE WITHIN THE HALF HOUR, I PAID FOR NEARLY AN HOUR OF TRAVEL TIME. YOU ARE AT THE MERCY OF THE LOCATION OF THE JOB PRIOR TO YOURS. IF IT'S AROUND THE CORNER, HAPPY YOU. IF IT'S MILES AWAY, AS IN MY CASE, YOU'RE OUT OF LUCK. WHILE I CAN SEE THAT THE PIPING OUT OF MY WASHING MACHINE WASN'T INSTALLED EXACTLY RIGHT YEARS AGO, I NOW HAVE A WASHING MACHINE THAT WAS WORKING AND IS NOW BROKEN. AND I GUESS THE SURPRISING THING TO ME IS THAT THE PLUMBER EXPRESSED LITTLE REMORSE AND EVEN LESS OF A DESIRE TO FIX WHAT GOT BROKEN. MAYBE A SORRY NEXT TIME? WHILE THE PLUMBER SEEMED KNOWLEDGABLE, THERE WERE JUST TOO MANY OTHER THINGS THAT WENT WRONG FOR ME TO RECOMMEND THEM.

JASON WAS PROMPT AND VERY PROFESSIONAL. THE COST WAS ONLY SLIGHTLY HIGHER THAN THE QUOTE. EVERYTHING IS WORKING AS IT SHOULD. I WOULD USE THEM AGAIN.

HE SHOWED UP ON TIME, AND PERFORMED THE JOB IN AN EFFICIENT AND PROFESSIONAL MANNER. WE'D DEFINITELY USE THIS SERVICE AGAIN IN THE FUTURE. THEY WERE VERY RESPONSIVE - WE CALLED ON A TUESDAY AND THEY WERE THERE WEDNESDAY MORNING! WE WERE VERY PLEASED WITH THEIR RESPONSE AND THE WORK PERFORMED.

WE CALLED POWER PLUMBING ON MONDAY AND THEY ARRIVED TUESDAY MORNING AT 7:30. THE TOILET WAS FIXED BY 8:15, AND THE PLUMBER WAS VERY FRIENDLY AND CORDIAL. OVERALL, A GOOD EXPERIENCE.

ORIGINALLY SET UP AS A SECOND CALL, I RECEIVED A PHONE CALL AS I WAS MAKING MY WAY INTO THE CITY (THE WORK WAS ON OUR CONDO WE WERE READYING FOR SALE) THAT THE PLUMBER WAS AVAILABLE TO COME IMMEDIATELY. FORTUNATELY, THEY WAITED UNTIL I COULD GET TO THE HOUSE. DAN KNEW WHAT THE PROBLEM WAS IMMEDIATELY; UNFORTUNATELY, HE DIDN'T HAVE THE PART ON HIS TRUCK BUT KNEW OF A STORE THAT WOULD CARRY THE NEEDED PART. FINDING THE PART TOOK LONGER THAN ANTICIPATED, BUT DAN CALLED ASKING IF HE SHOULD KEEP SEARCHING (AS HE WAS BEING PAID HOURLY). THREE STORES LATER, THE PARTS WERE FOUND AND DAN RETURNED COMPLETING THE REPAIR. ALTHOUGH MUCH OF THE CHARGES WERE FOR TIME DRIVING AROUND LOOKING FOR THE PARTS, IT WAS STILL CHEAPER THAN PURCHASING AND INSTALLING TWO NEW BATHROOM FAUCETS.