Power Plumbing & Sewer Contractor Inc

JAMES WAS EXTREMELY KNOWLEDGEABLE AND VERY GOOD AT EXPLAINING WHAT THE PROBLEMS WERE, AND HOW HE WAS REPAIRING THEM. ALWAYS PROMPT AND VERY THOROUGH IN CHECKING THINGS OUT BEFORE HE LEFT. COMPANY VERY GOOD ABOUT RETURNING CALLS AND KEEPING ME POSTED AS TO ARRIVAL TIMES ON THE APPOINTMENTS.

THEY WERE REALLY EFFICIENT AND DID GREAT WORK.

IT TOOK THE POWER GUY 10 MINUTES TO CLEAR THE HUGE HAIR BALL FROM THE DRAIN. LESSON LEARNED, CALL A PLUMBER AND QUIT WASTING TIME AND MONEY ON DRAIN PRODUCTS. THE $88 BUCKS WE PAID WAS CHEAP AND WORTH IT. POWER PLUMBING IS A BIT MORE EXPENSIVE AT FACE VALUE, BUT WITH THE ANGIE'S LIST DISCOUNT AND QUICK FIX TIME, IT WAS EXACTLY THE SAME AS OTHER QUOTES AND THE SERVICE WAS SUPERB.

JAMES WAS VERY PROFESSIONAL, AND INFORMATIVE. HE WAS AHEAD OF SCHEDULE, AND PRICE WAS IN LINE.

ART, THE PLUMBER, WAS VERY PROMPT, COURTEOUS, & PROFESSIONAL. HE CLEANED UP THE WORK AREA THOROUGHLY.

EVERYTHING WAS HANDLED VERY PROFESSIONALLY. I CALLED ON A MONDAY MORNING. EXPLAINED THE PROBLEM TO RAE AND SHE SAID SHE WOULD TRY TO GET SOMEONE OUT THAT DAY. WHEN I CALLED BACK AT 12:15 TO SEE IF I COULD COUNT ON SOMEONE COMING, SHE SAID SHE WOULD MAKE A CALL. ART CAME OUT AROUND 1:20, FIXED EVERYTHING AND OFFERED SUGGESTIONS ON OTHER ITEMS. WOULD DEFINITELY USE THEM AGAIN AND, NO DOUBT, REQUEST ART SINCE HE WAS VERY PROFESSIONAL.

THE BUILDING SUPER ENDED UP COMING UP AND JUST SHUTTING THE WATER OFF IN OUR UNIT AND FIXED THE PROBLEM. WE CALLED THE OFFICE TO COMPLAIN, AND THEY OFFERED TO SPLIT THE PRICE WITH ME. I STILL HAVE NOT RECEIVED THE CHECK FROM THEM.

HATS OFF TO POWER PLUMBING. SEVERAL YEARS AGO WHEN OUR CONDO CALLED ANOTHER PLUMBING COMPANY TO FIX THE WATER THAT BACKED UP IN THE BASEMENT WHEN IT RAINED, THEY ESSENTIALLY SAID THEY HAD DONE ALL THEY COULD BY RODDING OUT THE PIPES. THEY SUGGESTED WE CUT DOWN ALL OUR TREES (!) AND NEVER MENTIONED THAT THE CITY MIGHT HAVE SOME ROLE IN FIXING THE PROBLEM.

LEVON WAS EARLY! AS PREVIOUS APPT. WAS CANCELLED, HE WAS POLITE AND EFFICIENT. HANDLED JOB IN TIMELY MANNER. ALSO JOB CAME PREVIOUSLY TO ESTIMATE WHAT NEEDED TO BE DONE, AND COST, SO LEVON CAME PREPARED TO TAKE THE JOB.

WOW! ARRIVED EARLY, BUT PLEASED TO WAIT FOR ME. VERY PROFESSIONAL & CONSIDERATE. HELPFUL SUGGESTIONS. HIGHLY RECOMMENDED.

I LEARNED A TON FROM JAMES. THIS IS OUR FIRST HOME, AND I HAVE NEVER BEEN CONCERNED WITH PLUMBING BEFORE. YOU KNOW, JUST CALL THE LANDLORD AND HE MAGICALLY FIXES EVERYTHING. BUT I SAT THERE WITH JAMES (WHO WAS PUNCTUAL AND POLITE AND REALLY INTERESTED IN EXPLAINING EVERYTHING THAT I WANTED TO KNOW), AND HE TAUGHT ME WHAT WAS GOOD ABOUT OUR 1927 BATHROOMS AND WHAT HAD BEEN REPLACED POORLY, WHAT PARTS WERE WORTH HOLDING ONTO, WHAT WE COULD DO OURSELVES, WHAT THE TRADEOFFS WERE OF VARIOUS TYPES OF PLUMBING PARTS, HOW LONG TO EXPECT THINGS TO LAST. IT WAS GREAT. IN A TIME WHERE EVERYTHING IS SO SPECIALIZED AND WE FARM OUT EVERY BIT OF SKILLED LABOR TO OTHERS, I HAVE TO USE THAT CRINGE-INDUCING WORD: THIS WHOLE EXPERIENCE WAS EMPOWERING. ;) WITH THE ANGIE'S LIST DISCOUNT, IT WAS $95 AN HOUR FOR TWO HOURS, PLUS ANOTHER $90 FOR PARTS. I THOUGHT IT WAS PRETTY REASONABLE GIVEN THE WARNINGS I'D READ HERE.

JASON, THE PLUMBER, WAS RIGHT ON TIME. PROMPTLY PUT ON SURGICAL SLIPPERS TO PREVENT MARRING OUR FLOORS, AND PROMPTLY REPAIRED OUR TOILET. HE WAS PLEASANT, KNOWLEDGEABLE, AND EXPLAINED ALL THE WORK HE PERFORMED. THE PRICE WAS QUITE REASONABLE. I HIGHLY RECOMMEND THIS FIRM.

SCHEDULED QUICKLY, WAS PROFESSIONAL, TRIED CHEAP FIX BEFORE HAD TO DO MORE EXPENSIVE CURE.

THE OVERALL EXPERIENCE WAS EXCELLENT. JASON WAS THERE ON TIME. HE WAS EXCEPTIONALLY NEAT. HE PUT ON ''PAPER BOOTS'' OVER HIS SHOES AND PUT DOWN PROTECTIVE COVERING ON THE FLOOR. HE CLEANED UP EVERYTHING. HE KNEW A LOT ABOUT OLD FIXTURES AND WAS ABLE TO REPAIR THEM. HE WAS FRIENDLY AND POLITE. HE WORKED QUICKLY AND EXPLAINED ALL THAT HE DID. THE PRICE WAS NOT OUT OF LINE FOR THE TIME THAT JASON WAS THERE. I WOULD HAVE JASON AND POWER PLUMBING AGAIN WHEN I NEED A PLUMBER. THANK YOU.

AS WAS THE CASE WITH THE FIRST TIME WE USED POWER PLUMBING, THE WORKER (JAMES) ARRIVED PROMPTLY, WAS COURTEOUS, AND CHARGED A REASONABLE FEE.

HE GAVE ME ADVICE TO REPLACE MY TOILET BECAUSE IT WAS 20 YEARS OLD. AFTERWARDS, I USED MORE DRAIN CLEANER AND PLUNGED THE TOILET AND IT WORKED FINE. I DID NOT APPRECIATE HIM TRYING TO SELL ME A TOILET UNNECESSARILY.

SAID THEY WOULD CALL BACK TO SET UP APPOINTMENT; NEVER DID.

JIM WAS VERY POLITE AND REPRESENTED THE COMPANY VERY WELL. THEY WERE ON TIME AND FINISHED THE WORK ON SCHEDULE. ONLY COMPLAINT WAS THAT I HAD TO REDO THE CEMENT FINISH IN THE BASEMENT, BUT I DECIDED TO FEED THE COST OF THAT. GOOD NOTE, POWER RETURNED 2 WEEKS LATER TO REMOVE DIRT THAT HAS NOT SETTLED.

RAE LYNN WORKED WITH ME ON SCHEDULING THE PLUMBER, PRIMARILY AROUND MY WORK SCHEDULE. PLUMBER WAS ON TIME AND VERY KNOWLEDGEABLE. I WILL HIRE THEM AGAIN.

GOOD WORK. IT TOOK TWO VISITS TO GET THE PROPER PIPE THOUGH.

POWER PLUMBING IS A PREFERRED VENDOR OF MINE. THEY ARE HONEST, SKILLED, AND PROFESSIONAL. THEY USUALLY OFFER A FOUR-HOUR WINDOW ON WHEN A PLUMBER WILL ARRIVE (WITH THE EXCEPTION OF EMERGENCIES) AND THE DISPATCHER USUALLY CALLS TO TELL ME THE PLUMBER IS ON HIS/HER WAY.

RAE LYNN WAS COURTEOUS AND EXPLAINED THE TRAVEL TIME FEE (NO MORE THAN 30 MINUTES) WHEN I PLACED THE ORDER. IT SEEMS PRETTY STANDARD AND I'M GLAD THERE IS A TIME LIMIT. SHE ALSO OFFERED THE 10% ANGIES LIST DISCOUNT WITHOUT ME HAVING TO ASK. JAMES, THE PLUMBER, WAS WONDERFUL. HE WORKED QUICKLY AND EXPLAINED WHAT HE WAS DOING, AND THE JOB GOT DONE RIGHT. HE CHARGED $32 FOR MATERIALS AND 2 HOURS OF LABOR. HE HAS TO RETURN TO COMPLETE ANOTHER LEAK BECAUSE WE COULDN'T GET INTO THE SPACE HE NEEDED TO ACCESS (CONDO BUILDING). OUR FAULT, NOT HIS. WE'LL REQUEST JAMES AGAIN FOR THAT JOB.

WHEN I CALLED, I WAS TOLD THEY WOULD GET BACK TO ME. I ALSO SENT .JPG PHOTOS OF THE JOB, AND WAITED FOR A RESPONSE. ONE WEEK LATER, I WAS CALLED TO MAKE AN APPOINTMENT. WHEN I SAID I GOT SOMEONE ELSE, THE YOUNG LADY APOLOGIZED AND SAID THEY DID NOT GET BACK TO ME BECAUSE THEY WERE BUSY.

POWER PLUMBING WAS VERY CONCERNED ABOUT MY PROBLEM WHEN I PHONED THEM INITIALLY AND PROMISED TO HAVE SOMEONE OUT AS SOON AS POSSIBLE. THEY SENT THEIR GUYS THE NEXT DAY AND THEY STAYED UNTIL LATE AFTERNOON WORKING ON THE PROBLEM. THEIR QUOTE FOR LABOR AND PARTS WAS HONORED, AND THEY HAVE ESTIMATED BOTH THE COST AND THE DURATION OF THE WORK STILL TO BE DONE. I WAS MORE THAN SATISFIED WITH THEM. BECAUSE THERE IS STILL WORK TO DO, I WILL NOT RATE THE ''QUALITY'' GRADE YET.

INTELLIGENT, NICE GUY WHO HELPED ME A GREAT DEAL. APPT WAS SCHEDULED FOR 8 TO 10 AM AND HE ARRIVED 9:50.