Power Plumbing & Sewer Contractor Inc

EXCELLENT! JAMES WAS PROFESSIONAL, COURTEOUS AND VERY CAREFUL HANDLING FIXTURES AND KEEPING HOUSEHOLD NEAT. TRIED BEST NOT TO MAKE A MESS AND CLEANED UP THE LITTLE WATER THAT DRIPPED ONTO FLOOR. KNOWLEDGEABLE, OFFERED EXCELLENT ADVICE FOR PREVENTIVE MAINTENANCE. FAIR PRICE FOR WORK PERFORMED AND FOR THE BENEFIT OF A WORKING HOT SHOWER! HIGHLY RECOMMENDED SERVICE.

PROFESSIONAL ORGANIZATION. CONTACTED ME BEFOREHAND TO GET MODEL NUMBER AND MAKE OF TOILETS SO COULD HAVE PARTS WITH HIM. WORKED QUICKLY. WAS VERY CAREFUL TO BE NEAT. WORK WAS VERY GOOD. ONLY NEGATIVE WAS THAT PLUMBER ARRIVED MUCH LATER THAN I WAS TOLD TO EXPECT THEM AND I HAD TO CALL SEVERAL TIMES TO GET A REVISED ETA.

I'VE DEALT WITH AT LEAST 5 PLUMBERS AND LOST ALL HOPE UNTIL JASON FROM POWER PLUMBING CAME ALONG. EITHER THE PREVIOUS PLUMBERS DIDN'T KNOW WHAT THEY WERE DOING OR WERE JUST PLAIN UNSCRUPULOUS. POWER PLUMBING, ON THE OTHER HAND, WAS VERY PROFESSIONAL FROM THE TIME THEY PICKED UP MY CALL TO THE END OF THE SERVICE. I WAS VERY IMPRESSED. JASON, THE PLUMBER, WAS VERY KNOWLEDGEABLE AND THOROUGH. THE MONEY I PAID WAS WELL WORTH IT. THEY RESTORED MY BELIEF THAT THERE ARE STILL HONEST PEOPLE IN THIS WORLD.

ART WAS THE BEST; HE WAS PUNCTUAL, FRIENDLY, ARTICULATE AND SKILLED. I HAD ALREADY ORDERED THE PARTS FOR THE REPAIR WORK THAT NEEDED TO BE PERFORMED AND HE QUICKLY AND EFFICIENTLY WENT ABOUT INSTALLING THE TWO PARTS I HAD ORDERED. HE KNEW EXACTLY WHAT HE WAS DOING AND THERE WAS NO TIME WASTED WHATSOEVER. I'D HIRE HIM AGAIN IN A NANO-SECOND.

JASON WAS FRIENDLY, COURTEOUS, & VERY PROFESSIONAL. HE INFORMED ME OF EVERY ANALYSIS & REPAIR MOVE NECESSARY BEFORE HE BEGAN WORK. HE ASSESSED THE LEAKY VALVE & TRIED TO REPAIR IT TO SAVE US COST. WHEN IT WAS APPARENT THE VALVE NEEDED TO BE REPLACED, JASON EXPLAINED WHY & WHAT HE NEEDED TO DO TO FIX IT. HE COMPLETED THE JOB QUICKLY, & THEN TOOK THE TIME TO SHOW ME HOW THE NEW VALVE WORKS & EXPLAIN HOW IT DIFFERS FROM THE OLD VALVE.

THE WORK PERFORMED WAS VERY WELL DONE. A HOLE NEEDED TO BE CUT INTO OUR WALL TO ACCESS SOME PIPES, & THE CARE TAKEN TO KEEP THE WORK AREA & SURROUNDING AREAS CLEAN COULD HAVE BEEN A LOT BETTER. THE CLEAN UP AFTER THE JOB COULD HAVE BEEN MUCH, MUCH BETTER. THERE WAS A LAYER OF PLASTER DUST ALL OVER OUR ENTIRE UPSTAIRS.

HIRED THEM TO REPLACE WATER HEATER VALVE. THEY SENT A GUY NAMED MIKE OUT (I THINK THAT WAS HIS NAME). HE REPLACED THE VALVE, THEN I MENTIONED SOMETHING ABOUT REPLACING A TOILET (WHICH WE HAD REMOVED TO RETILE THE FLOOR. HE OFFERED TO REINSTALL IT FOR ME. WHEN THE TOILET STARTED TO LEAK A FEW WEEKS LATER, MIKE CAME BACK OUT AND REPLACED THE WAX RING HE HAD INSTALLED AND ONLY CHARGED ME $8.00 FOR THE NEW WAX RING.

COMPLETED WORK WITHIN ESTIMATED AMOUNT, AS SCHEDULED. VERY COURTEOUS.

WE DIDN'T USE THEM BECAUSE IT TOOK THREE OR FOUR DAYS FOR THEM TO CALL BACK TO SCHEDULE AN APPT.

THEY WERE EXTREMELY PROMPT -- I WAS EXPECTING OUT OF TOWN GUESTS THAT NIGHT AND NEEDED THE TOILET BACK IN WORKING ORDER AND THEY WERE ABLE TO COME OUT A FEW HOURS AFTER MY CALL. THEY WERE EXPENSIVE AND THE PRICE OF THE PUMP TURNED OUT TO BE MORE EXPENSIVE THAN THE RANGE THEY ORIGINALLY QUOTED, BUT I WAS GRATEFUL THEY WERE ABLE TO FIX THE PROBLEM. (I ALSO DIDN'T COMPARISON SHOP, SO DON'T REALLY HAVE A PERSPECTIVE ON WHETHER THEY WERE IN LINE WITH OTHERS OR NOT.

ON THE PHONE THEY TOLD ME THAT THEY WOULD NOT REPAIR BUT ONLY REPLACE THE UNITS SO THAT IS WHAT I WAS EXPECTING. WHEN THE GUY CAME (ON TIME) HE DID AT FIRST TRY TO FIX IT WHICH WOULD HAVE SAVED THE REPLACEMENT COST BUT HE WAS UNABLE TO. HE WAS POLITE AND CLEAN AND THE WORK WAS DONE QUICKLY AND EFFICIENTLY. HE EVEN TOLD ME THE BEST WAY TO AVOID FUTURE PROBLEMS.

FROM THE FRONT DESK PERSONNEL TO JIM THE PLUMBER IT HAS BEEN A PLEASANT/PROFESSIONAL EXPERIENCE. WILL DEFINITELY HAVE THEM DO THE WORK THEY DID THE ESTIMATE ON. JIM HAS EVEN ANSWERED QUESTIONS WHEN WE CALLED HIM AFTER THE VISIT.

THE PLUMBER WAS VERY HELPFUL AND UPFRONT ABOUT THE FACT THAT THE ENTIRE PIPE NEEDED TO BE REPLACED, WHICH WOULD HAVE COST THOUSANDS OF DOLLARS AND RESULTED IN A HUGE HOLE IN THE FLOOR. HE ADVISED THAT THE REPAIR BE A PART OF A COMPLETE REMODEL, WHICH WE HAVE SINCE EMBARKED UPON. I WOULD DEFINITELY USE THEM AGAIN.

THEY DID A GREAT JOB CLEANING OUT THE TUB DRAINS-- I COULDN'T BELIEVE SOME OF THE STUFF THAT THEY FOUND DOWN THERE! IN ADDITION, THE PLUMBER WAS REALLY NICE-- HALFWAY THROUGH HIS VIST, MY TODDLER SON DROPPED A POT ON HIS TOE AND I HAD TO TAKE HIM TO THE ER. THE PLUMBER CUT HIS VISIT SHORT AND MADE A SECOND TRIP LATER IN THE WEEK WITHOUT CHARGING ME A SEPERATE CALL FEE.

POWER PLUMBING DID A GOOD JOB. THEY STOOD OUT ABOVE THEIR COMPETITORS BECAUSE THEY WERE ABLE TO DIAGNOSE THE PROBLEM AND COME UP WITH A SOLUTION THAT WORKED. ALTHOUGH THEIR SOLUTION (INSTALLING A PUMP) WAS A LITTLE MORE EXPENSIVE THAN REPLACING SMALL SECTIONS OF PIPE LIKE OTHER CONTRACTORS SUGGESTED, I WOULD HAVE HATED TO PAY THE HUNDREDS OF DOLLARS THE OTHER GUYS WANTED TO ACCOMPLISH NOTHING. WHEN THEY CAME TO DO THE WORK, THEY WERE PROMPT, EFFICIENT AND PROFESSIONAL.

HE CAME IN AND DID A THOROUGH JOB. ON TIME AND HE EVEN PUT SHOE COVERS ON SO AS NOT TO SOIL THE CARPET.

VERY NICE AND VERY PROFESSIONAL. QUICK RESPONSE (WITHIN HOURS) AND EVEN ABLE TO GET A SECOND PLUMBER TO ASSIST WHEN NEEDED. DETAILED REPORT WRITTEN OUT AND THOROUGH EXPLANATION FO THE PROBLEM. FEES REASONABLE FOR AMOUNT OF TIME SPENT AND FIXING PROBLEM QUICKLY TO ALLOW ME TO CONTINUE CONDUCTING BUSINESS.

JAMES WAS THE BEST THING TO HAPPEN TO US IN OUR NEW, OLD HOUSE. THE FAUCETS, SHOWERS, DRAINS AND TOILETS OF OUR 1905 HOUSE ALL NEEDED TO BE CHECKED OUT. JAMES CAME WITH SMILES AND PATIENCE AS I LED HIM THROUGH EACH BATHROOM AND DESCRIBED WHAT I HAD FOUND TO BE PROBLEMATIC. HE WAS ALSO EXCEPTIONALLY REASONABLE ABOUT THINGS THAT HE COULD FIX AND THINGS HE COULDN'T. I AM RELIEVED AND DELIGHTED TO HAVE FINALLY FOUND A PLUMBER I CAN TRULY TRUST.

ARRIVED PROMPTLY, COMPLETED QUICKLY. CLEANED UP IMMACULATELY. TOTAL PERFECTIONIST. HIGHLY RECOMMEND. JAMES WAS PHENOMENAL.

I'VE USED THIS COMPANY 3 TIMES. THE FIRST TIME, I WAS EXTREMELY PLEASED WITH THE WORK. THE SECOND TIME, I WAS A BIT DISAPPOINTED THAT HE COULDN'T FINISH THE WORK BECAUSE HE DIDN'T HAVE ANY WIRE HANGERS OR ALL THE PARTS EVEN THOUGH I SPECIFIED EXACTLY WHAT WORK I WANTED PERFORMED. THE THIRD TIME, HE WAS SUPPOSED TO FINISH UP THE WORK FROM THE SECOND TIME AND DIDN'T HAVE THE PART, DIDN'T BRING ANY WIRE HANGERS AGAIN (I BROUGHT THEM), THERE WAS A SCHEDULING MISCOMMUNICATION AND THEY OVER CHARGED ME 30 MINUTES WHICH THEY ARE SUPPOSED TO CREDIT ME FOR.

THESE GUYS ARE GREAT - WONDERFUL TO WORK WITH FROM START TO FINISH.

THE INSTALLER OF THE TOILET (NOT THIS PLUMBER) HAD INCORRECTLY LAID TILE DOWN OVER THE LID. POWER PLUMBER REPLACED THE FAULTY WAX SEAL WITH A PUTTY SEAL, CAREFULLY CHECKED FOR LEAKS, AND CLEANED UP VERY WELL AFTER RE-INSTALLING. HE WAS COURTEOUS, FRIENDLY, AND VERY PROFESSIONAL, AND QUICK! HE WAS IN AND OUT IN 45 MINUTES. I'LL USE THEM AGAIN IN A HEARTBEAT.

THIS REPAIR WAS DONE ON AN EMERGENCY BASIS, ON SHORT NOTICE, IN THE EVENING; TO A RENTAL UNIT. I GOT A CALL BACK PROMPTLY FROM THE ANSWERING SERVICE AND THE COMPANY REPRESENTATIVE WAS FRIENDLY AND COMMUNICATED WELL. JASON, THE PLUMBER WHO ACTUALLY DID THE WORK, WAS VERY GOOD, SHOWED UP ON TIME, MADE GOOD SUGGESTIONS AND WAS METICULOUS WITH CLEANING UP. ALSO COMMUNICATED VERY WELL AND EXPLAINED THE PROBLEM AND MADE SUGGESTIONS FOR FUTURE REPAIRS, BUT WASN'T PUSHY. I WILL CALL THEM AGAIN IN THE FUTURE, EVEN THOUGH THEY WERE VERY PRICEY.

VERY GOOD. THEY CAME QUICKLY TO FIX THE PROBLEM, AND WHERE OTHERS HAD FAILED AND OVERCHARGED, THEY DID GOOD QUALITY WORK (I AM SENDING THIS REPORT 6 MONTHS AFTER JOB WAS DONE).

POWER PLUMBING WAS VERY PROFESSIONAL. WHEN I CALLED THEY EXPLAINED ALL THE PRICES AND TOLD ME THAT THEIR SCHEDULE FOR THE DAY WAS FULL BUT THEY WOULD TRY TO FIT ME IN. I EXPLAINED THAT LEAK WAS VERY SLOW SO IT WASN'T AN EMERGENCY. HOWEVER CALLED LATER THAT AFTERNOON TO SAY THEY COULD SEND SOMEONE OVER IN A HALF HOUR. TURNED OUT THE PROBLEM WAS NOT A LEAK FROM THE BASE, BUT FROM ONE OF THE BOLTS HOLDING THE TANK TO THE TOILET. THE PLUMBER EXPLAINED THAT IT WAS A CHEAP TANK AND USED PLASTIC NUTS. ALSO EXPLAINED THAT HE COULD TIGHTEN BUT COULD NOT PROMISE IT WOULD HOLD. HE SAID IF THE REPAIR DID NOT HOLD HE WOULD RECOMMEND REPLACING THE TANK BECAUSE THE COST TO REPAIR WOULD EXCEED THE COST TO REPLACE.