Power Plumbing & Sewer Contractor Inc

THEY WERE ON TIME AND VERY PROFESSIONAL. THE PLUMBER WHO DID THE WORK WAS VERY GOOD ABOUT EXPLAINING WHAT WAS NEEDED AND WHAT THEY WERE DOING.

JAMES WAS INCREDIBLY KNOWLEDGEABLE. HE EXPLAINED EACH PROBLEM TO ME ALONG WITH HOW HE WAS GOING TO FIX IT, WHAT PARTS HE NEEDED AND HOW HE WAS GOING TO GET THEM. OVERALL THIS WAS BY FAR THE MOST PLEASANT EXPERIENCE I'VE HAD WITH A PLUMBER! WE DID A FULL RENOVATION LAST YEAR, AND NEXT TIME WE'LL DEFINITELY HAVE POWER BID THE WHOLE JOB. (IF THEY'LL HAVE US ...)

ART DID THE WORK. HE WAS PROMPT AND COURTEOUS. HE EXPLAINED EVERYTHING. CALLED BEFORE ARRIVING. CLEANED UP AFTERWARD. RAE RETURNED CALLS AND CALLED BACK WHEN SHE SAID SHE WOULD. NOT THE CHEAPEST, BUT VERY PROFESSIONAL AND DEPENDABLE. 10% DISCOUNT ON LABOR FOR MENTIONING A-LIST.

THIS WAS MY FIRST EXPERIENCE HIRING A PLUMBER, AND I WAS EXTREMELY PLEASED. ART WAS FRIENDLY, PROFESSIONAL AND SKILLED AND IT WAS A RELIEF TO GET ALL THESE LITTLE JOBS DONE.

OF THE THREE COMPANIES I CALLED(TWO FROM ANGIE'S LIST) FIRST THING ON A MONDAY MORNING, ONLY POWER PLUMBING ANSWERED AND RESPONDED IMMEDIATLY. MY CLOGGED DRAIN WAS NOT AN EMERGENCY SO THE THREE HOUR RESPONSE TIME SEEMED MORE THAN REASONABLE (ONE OF THE OTHER COMPANIES FINALLY CALLED BACK FOUR HOURS LATER AND SAID THAT THEY COULD NOT FIT ME IN UNTIL THE NEXT DAY. POWER HAD ALREADY FIXED THE PROBLEM AND WAS CLEANING UP). THE MAIN OFFICE AGREED TO GIVE ME A CALL AT WORK THIRTY MINUTES BEFORE THE PLUMBER ARRIVED SO THAT I COULD MEET HIM. DAN ARRIVED ON TIME AND WAS VERY POLITE, PROFESSIONAL, AND CLEAN. THE CAUSE OF THE PROBLEM WAS NOT IMMEDIATLY CLEAR (IT'S AN OLD HOUSE).HE FIXED THE PROBLEM AND CHECKED FOR OTHER ''WORST CASE SCENARIOS'' BUT FOUND NOTHING. PRICE SEEMED FAIR AND I WILL CALL THEM NEXT TIME I NEED A PLUMBER.

THEY CAME THE SAME DAY, DID SEVERAL, DID THEM WELL, GOOD AT COMMUNICATING WHAT THEY WERE DOING SO I UNDERSTOOD THE VALUE I RECEIVED FOR MY MONEY.

JAMES, THE PLUMBER, WAS VERY NICE AND VERY EFFICIENT. I'D CERTAINLY REQUEST HIM IN THE FUTURE. RAE, WHO WAS POWER PLUMBERS CONTACT WAS ALSO VERY NICE AND HELPFUL. I WAS ALSO THRILLED THEY CAME OUT SO QUICKLY.

THE PLUMBER WAS EXTREMELY EFFICIENT, POLITE, INFORMATIVE AND REASONABLY PRICED.

I MADE THE APPT. TWO WEEKS IN ADVANCE TO GET THE MORNING OFF WORK, THEY WERE ABOUT TWO HOURS LATE. I HAD TO CALL THEM FOUR TIMES. I WAS THE FIRST STOP OF THE DAY TOO, THEIR OFFICE IS ONLY 15 MINS AWAY. THEY CLAIMED TRAFFIC, I GOT CHARGED FOR 'TRAVEL' TIME- VERY BAD. THE WORK ON THE OTHER HAND WAS GOOD, THEY COULDN'T RESOLVE, BUT REFERRED ME TO ANOTHER COMPANY, AND THE TECH LOOKED AT SOME OTHER ISSUES I WAS HAVING AND GAVE ME ADVICE FOR FUTURE PROJECTS I NEEDED TO DO, BUT DIDN'T 'SELL' ADDITIONAL WORK. OTHER THAN THE LATE ARRIVAL, PRETTY GOOD EXPERIENCE. I USE PLUMBERS AT WORK ALL THE TIME AND HAVE NEVER BEEN CHARGED 'TRAVEL' TIME, FOUND THAT A LITTLE HARD TO SWALLOW.

I WAS DISAPPOINTED WITH THE SERVICE. WORK WAS NOT COMPLETED. I WAS CHARGED FOUR AND A HALF HOURS EVEN THOUGH THE PLUMBER WAS AT MY HOUSE FOR LESS THAN THREE AND A HALF HOURS. THE DIFFERENCE WAS TRAVEL TIME. THEIR OFFICE IS LOCATED LESS THAN THREE MILES FROM MY HOUSE, BUT WE HAVE TO PAY FOR THE TRAVEL TIME FROM HIS LAST JOB TO MY HOUSE. OUR HOUSE WAS HIS SECOND JOB OF THE DAY. IN ADDITION, HE SPENT MORE THAN AN HOUR WHILE HE WAS HERE LOOKING FOR PARTS IN HIS TRUCK WHICH HE DID NOT HAVE TO FIX THE TOILET. I WAS TOLD THAT THE PARTS FOR THE DIVERTER WOULD HAVE TO BE ORDERED. HE ADJUSTED THE TWO TOILETS AND TIGHTENED THE FAUCET IN THE MASTER BATH. WE STILL HAVE THE SAME PROBLEM WITH ONE OF THE TOILETS AND THE KIDS' SHOWERHEAD IS STILL NOT WORKING AFTER PAYING MORE THAN $440. I JUST PAID ANOTHER PLUMBER ON YOUR LIST FOR CONSULTATION.

WOMAN ON PHONE WAS PROFESSIONAL, POLITE AND RESPONSIVE.

LITTLE LATE FOR APPOINTMENT, BUT ONCE HERE THEY DID A VERY NICE JOB. THEY GAVE ME SOME ADVICE ON OTHER PROJECTS ,BUT WEREN'T PUSHY TO HAVE MORE WORK DONE. I DID THINK I GOT OVER CHARGED FOR TRAVEL TIME. 2.5 MILE IN 35 MINUTES, COME ON. I WOULD HIRE THEM AGAIN, BUT I WOULD ALSO GIVE ANOTHER PLUMBER A TRY JUST AS QUICKLY.

HE WAS VERY HELPFUL AND FRIENDLY. THEIR CUSTOMER SERVICE AND SCHEDULING STAFF ARE VERY HELPFUL AS WELL. THEY DID A GOOD JOB AND I'VE ALREADY CALLED THEM AGAIN ON ANOTHER PROBLEM.

EVERY PERSON WE DEALT WITH -- PHONE AND IN PERSON -- WAS VERY HELPFUL AND COURTEOUS.

THE PROJECT WAS A FULL REHAB OF OUR BUILDING. JIM WAS PERHAPS THE BEST CONTRACTOR WE'VE EVER DEALT WITH. HE SPENT A HUGE AMOUNT OF TIME WITH US ON THE NUMEROUS TIMES WE CALLED THEM OUT FOR AN ESTIMATE. HE KNEW CHICAGO BUILDING CODED BACK AND FORTH, AND OFFERED A LARGE NUMBER OF COST SAVING TIPS AND DESIGN CHANGES -- GIVING US PRICELESS ADVICE. THEY CAME IN AS ONE OF THE LOWEST BIDS WE GOT AND WOULD HIRE THEM IN A HEARTBEAT. AFTER TALKING TO AND GETTING BIDS FROM MANY PLUMBING CONTRACTORS, THESE ARE THE ONLY GUYS I WOULD TRUST.

I SPOKE TO THE WOMAN SCHEDULER WHO SAID THEY COULD DO THIS. WHEN THEY GOT HERE THE GUYS TOLD ME THEY COULDN'T CLEAN IT OUT COMPLETELY, BUT THEY COULD CLEAN MY DRAIN OUT. THEY SAID I WOULD HAVE TO CALL ANOTHER COMPANY TO CLEAN OUT MY CATCH BASIN. SO I HAD TO PAY TWICE TO GET THIS DONE AND I FELT DECEIVED.

RAE CALLED FIRST (POLICY IS TO BILL FOR TRAVEL TIME, STARTING FROM THE TIME OF THE PHONE CALL) AND JAMES AND HIS ASSISTANT ARRIVED ABOUT 15 MINUTES LATER. IT WAS GREAT BEING THE FIRST CALL OF THE DAY BECAUSE I HAD SCHEDULED A FEW WEEKS AHEAD! THEY PROCEEDED TO ROD OUR BUILDING'S SEWER LINE. I WAS PLEASED THAT THEY USED THE NEWER RODDING EQUIPMENT THAT COMES IN TWO PARTS AND IS ON WHEELS, AS I WANTED TO PROTECT OUR NEW CONCRETE FLOOR. ALSO JAMES DISCOVERED THE PROBLEM WITH THE TOILET (A CLOGGED FILL VALVE) WHICH HE WAS ABLE TO REPLACE ON THE SPOT. HE ALSO SHOWED ME HOW TO CLEAR OUR COMMON CONDENSATE LINE. ALL WORK WAS DONE WELL AND EFFICIENTLY. THEY WERE DONE IN JUST OVER AN HOUR. I AM PLEASED TO KNOW OF A GOOD LOCAL PLUMBER THAT I CAN CALL UPON FOR ROUTINE PLUMBING NEEDS.

RAE WAS VERY HELPFUL ON THE PHONE. SHE ARRANGED TO HAVE SOMEONE COME OUT FIRST THING THE NEXT MORNING. JAMES WAS EARLY BY 10 MINUTES (BONUS!), WORKED EFFICIENTLY, VERY POLITE, CLEAN, FIXED ONE OF THE PROBLEMS, AND SUGGESTED REMEDIES TO FIX THE OTHERS. I WAS THOROUGHLY SATISFIED AND LOOK FORWARD TO COMPLETING THE JOB ONCE THE PART COMES IN. I'D RECOMMEND THEM TO ANYONE. NOT SURE HOW COST COMPARED TO OTHER PLUMBERS ($105/HR), BUT GOT 10% OFF FOR ANGIE'S LIST MEMBERS AND THE CONVENIENCE AND RESPONSE FACTOR WAS WORTH IT TO ME. CALL POWER, YOU'LL BE HAPPY YOU DID.

HE ONLY CHARGED ME FOR AN HOUR OF SERVICE. HE FOUND THAT SINCE THE HEAT HAD NOT BEEN ON IT COULD NOT BE THE RADIATOR. HE SUGGESTED THAT IT WAS FROM THE BUILDING NEEDING TO BE TUCK POINTED. HE WAS THROUGH AND HONEST. THE PRICE WAS GREAT, AND I HAVE FOUND A NEW PLUMBER. HE WAS A WONDERFUL WORKMAN AND PROFESSIONAL.

THEY TOLD MY HUSBAND THEY WOULD GET IT TO US IN 2 DAYS, WHEN WE DIDN'T HEAR FROM THEM I CALLED AND THEY SAID THEY WOULD GET IT TO US THE NEXT DAY, BUT WE NEVER HEARD FROM THEM. VERY FRUSTRATING AS WE'RE PRESSED FOR TIME AND THEN HAD TO GO THROUGH THE WHOLE ESTIMATE PROCESS AGAIN WITH ANOTHER COMPANY. NEVER RECEIVED THE ACTUAL ESTIMATE EVEN THOUGH THEY CAME OUT TO LOOK AT OUR PLACE.

PRICE QUOTED WAS ACCURATE, PLUMBER ARRIVED WHEN SCHEDULED, AND ALL THE PEOPLE WE INTERACTED WITH WERE VERY PROFESSIONAL, POLITE AND NO NONSENSE. VERY POSITIVE EXPERIENCE COMPARED TO OTHER CONTRACTORS I'VE DEALT WITH.

THEY ARE VERY STRAIGHT FORWARD, NON-CONDESCENDING, PROFESSIONAL, AND EXCEEDED EXPECTATIONS.

FAST SERVICE- 2 DAYS AFTER ESTIMATE AND WORK WAS DONE, EXACTLY AS SPECIFIED IN PROPOSAL.

DAN MADE AN EFFORT TO COME RIGHT AWAY. HE WAS PLEASANT AND REASSURING.

I'D NOT USED POWER BEFORE AND FOUND THEM TO BE EXCELLENT. I CALLED THEM AT 8:00 AM AND THEY HAD A PLUMBER OUT BEFORE NOON, WITHIN FIVE MINUTES OF THE TIME THEY SAID HE WOULD ARRIVE. I WISH I COULD REMEMBER HIS NAME TO MENTION IT HERE, AS HE WAS EFFICIENT, PLEASANT, HUMOROUS AND HELPFUL. I WOULD DEFINITELY USE POWER AGAIN.