"Thank you for taking the time to write this review. We are sorry for any frustrations or inconveniences caused while working with us. After looking into your project notes I can see that you’ve already been in contact with us regarding this concern. We’ve since had an installation manager come out to your home and check the integrity of our work. Our radiant barrier was installed correctly however while on-site we observed that the ridge vent and any intake ventilation along the eave of your home that may exist was blocked by ice. This is an indication of a possible ice dam or snow build-up over the intake or exhaust ventilation that would prevent the necessary airflow through the attic. It was also noted that in December of 2024, condensation was forming on most of the windows in your home, which would suggest the presence of excess moisture in the home. Both of these are contributing to the damage that you are seeing. Unfortunately, these are not issues that Power can assist with as they are unrelated to the work Power has performed at the home. If you have any questions about your POWER products or would like to discuss the matter further please reach out at (888) 736-6335, option 2."

"Thank you for taking the time to leave feedback. We'd love to know more about your interaction with us so we can turn your 3-star experience into a 5-star one. Please contact our Customer Support team at (888) 736-6335 if there is anything we can do to help you."

"Thank you for taking time to share your feedback with us. At Power, we expect our representatives to treat all homeowners with respect and kindness. Our goal is to only make positive, lasting impressions in our community, and we apologize that our employee left you feeling the way you do. We appreciate you bringing this matter to our attention and have forwarded your feedback to our management team. We will investigate this internally and address with our Remodeling Consultant community. We hope our consultation provided you with good information to make the best decision for your home, and we wish you the best of luck with your future project. If we can assist you any further, please reach out to us at 888-736-6335, option #4 for our Customer Care team."

"Thank you for taking the time to write this review. While we are glad that you enjoyed your new windows and the crew that installed them in your home, we are sorry to hear about any undue frustrations that occurred after the installation. In regards to the consultant giving a new price on a new project, we take that as a new project. It has never been our goal to offer the cheapest option available - instead our aim is to offer long term value to our customer for their investment in a premium product and service. Additionally, we have always delivered one of the best experiences in the industry, which as a whole carries a 68% complaint rate. Power’s customer satisfaction rate for those who have had work done is 96%. We try our best to explain to the customer exactly what will be going on, but in very rare cases there could be miscommunication. With this in mind we’d like to apologize again that this misunderstanding occurred. If you have any other questions or concerns please reach out to our Warranty Service team at your earliest convenience at (888) 736-6335, option 2 at the prompt."

"Thank you for taking the time to write this review. We sincerely apologize for any inconveniences regarding your material delivery and the frustration this may have caused. At the pre-install inspection, one of the most important parts of that appointment would be going through what to expect regarding our installation process and how we may differ from other companies. In addition to going over logistics, a material drop-off location will be discussed and confirmed at that appointment as well. We use that reference point one business day prior to the day of installation for a material delivery. We apologize if that was not made more clear at the pre-install inspection or if there was any confusion about the details. Our team will look into this further for you and ensure this does not happen again. Moving forward our offices are open during the week Monday-Friday as well as on Saturday's 7 am - 1 pm Central Standard Time. The best number to reach us at would be 888-736-6335 and select option #4 for Customer Care. Our goal is always to deliver the best service and trust through transparency. We are sorry to hear that we fell short of our service promise, but rest assured when you partner with Power on a project, you are partnering with a company that will honor its service promise long after installation day. If there is anything we can do to better assist you, please don't hesitate to reach out."

"Thank you for taking the time to write about your experience. We sincerely apologize for any undue frustrations this may have caused you. Your feedback is incredibly valuable to us, it helps us to identify our shortcomings and improve our business. In trying to best serve you, we attempted to identify your profile within our system by utilizing the address that you shared with this Angi review. We were unable to find any project in our system tied to this address. Please email [email protected] with your contact phone number or project number so that we may identify your profile in our system and we will do our best to resolve your concerns."

"Thank you for taking the time to review your experience. We are incredibly sorry to hear about the concerns you have regarding your recently installed project. We take our service promise very seriously and we are glad that since the time of this review we were able to get in contact with you and resolve all of your outstanding concerns to your satisfaction with your project. Regarding the timeline of your project, unfortunately our manufacturing partners are still working through some of the difficult circumstances brought on upon us by the pandemic and current economic situation, resulting in longer than expected deliveries for products. We are working aggressively with our manufacturing partners to diminish these delivery timelines, but we still have work to do. Again, for that inconvenience we sincerely apologize. After looking into the details of your project, we can see that a service appointment was scheduled for you to resolve your outstanding concerns. While we regret any inconvenience that you experienced during your project, we are glad that we were able to address all of your concerns with follow-up service visits. If you have any additional questions please give our Customer Care team a call at (888) 736-6335, option 4 at the prompt."

"Thank you for taking the time to write this review. We sincerely apologize for the undue frustration and inconvenience you’ve experienced throughout your project, as this level of service is well beneath our expectations. Please note, that when you partner with Power on a project, you’re choosing a company that will stand by its products and services well after the original installation to ensure your satisfaction with the completed work. The clean up and the damage that we have caused following your project is not representative of the level of the service we aim to offer our customers and your home should never have been left in that condition. After looking into the details of your project, we can see that a service appointment was scheduled for you on 3/16 and 3/21 in which we resolved your outstanding concerns. If you have any further questions, please call our Customer Care team at 888-736-6335, option 4 when prompted."

"Thank you for taking the time to write this review. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. While looking into your profile, using the address you provided, we can see that a check was sent out to you as compensation for the damages to your property. We apologize for the delay, as it is our policy to collect photographs, receipts, or proof of damage before issuing any type of reimbursement. That said, your characterization of the discount you were offered is entirely incorrect. The survey related discount that you were offered is not tied to a five star or positive review whatsoever. It simply allows us to share your contact information with one of our survey partners who is able to gather feedback from our customers so that we can learn more about their experiences and improve our own processes accordingly. If you have any further questions or concerns, please feel free to contact us at 888-736-6335, option 4 when prompted."

"Thank you for taking the time to review your experience. We are incredibly sorry to hear about the concerns you have regarding your recently installed project. This is completely unacceptable and we will do everything in our power to make things right. We take our customer's concerns regarding the quality of our work extremely seriously not only does it mean we fell short of our service promise, but we also understand how uncomfortable it can be when you aren't happy with your home improvement project. After looking into the details of your project, we can see that a service appointment was run on 2/22 and all outstanding concerns were resolved. If you have any more questions or concerns please reach out to us at 888-736-6335, option 4."

"Thank you for taking the time to write this review. We sincerely apologize for the undue frustration you’ve experienced during your project, and will work with you to resolve all of your concerns as quickly as possible. Unfortunately, we are still working through some of the difficult circumstances brought on by the pandemic and current economic situation, resulting in longer than expected delivery timelines for products. We are working aggressively with our manufacturing partners to diminish these delivery timelines, but we still have work to do. Again, for that inconvenience we sincerely apologize. We will also be passing your feedback about the misplaced pane of glass along to management, so this can be addressed internally. We take our service promise seriously and, while we are glad that you are currently scheduled for a service appointment, we will be sure to reach out if an opportunity presents itself to reschedule your appointment at an earlier date."

"Thank you for taking the time to review your experience. We sincerely apologize for the undue frustration you’ve experienced, but want to assure you that your windows are covered under warranty and that your concerns will be solved at the earliest opportunity. Unfortunately, we are still working through some of the difficult circumstances brought on by the pandemic and current economic situation, resulting in longer than expected delivery timelines for products. We are working aggressively with our manufacturing partners to diminish these delivery timelines, but we still have work to do. Again, for that inconvenience we sincerely apologize. We take our service promise seriously and, while we are glad that you are currently scheduled for a service appointment, we will be sure to reach out if an opportunity presents itself to reschedule your appointment at an earlier date."

"Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings to homeowners. Your time is valuable and it is never our intention to overstay our welcome while delivering an estimate. Our number one goal is to make sure you have all of the information necessary to make the right decision for your home. We aim to be thorough because our customers must have a good understanding of what to plan for and expect during each step of the process, along with an awareness of all the various styles and options we offer. Being on the same page about these items can oftentimes be the difference between a great experience and a poor one and in our 30 years in business, we’ve found our customers value that thoroughness in the long run. Regarding price, our intention has never been to offer the cheapest products on the market - because that involves cutting corners that impact quality. We do, however, intend to deliver a world-class remodeling experience and offer a premium product and service that provide long-term value to you and your home. Power has exclusive partnerships with manufacturers that allow us to offer unique products installed with expert care - and we stand behind our quality of service with a warranty that is amongst the strongest in the industry. This means we will service nearly anything we are responsible for that happened during or after installation. As a whole, the remodeling industry carries an alarming 68% complaint rate. We’ve always believed this to be an unacceptable standard for service expectations, and after over 1 million installations were completed, we’re proud to say that our customer satisfaction rate sits at 96%. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email [email protected] with your contact phone number, so we can flag it in our system to stop all future communications."

"The whole team would like to thank you for taking the time for writing this review. We are thrilled to have earned your recommendation. From beginning to end, we loved partnering with you. We work hard to meet expectations and are glad to hear we were able to deliver on your siding and gutters. We’ll be here for you as long as you need us or if you ever have any questions about your product, give us a ring."

"Thanks for the great review! We appreciate you taking the time to share your experience. We are happy to hear we hit the mark—your satisfaction is our number one priority and we’ll continue going above and beyond for you throughout the life of your siding. You made an excellent choice! We’re thrilled you are happy with it. We take pride in only offering high-performance, products that look beautiful on your home. If you ever have questions or need help, just give us a call and we’ll be there."