PC Solutions of Illinois, Inc.

They seemed a little unsure, as to what it would take to fix it. First, they said it could not be fixed, and then when I followed up, they said they could put in a hard drive. They did not seem that knowledgeable to me. Maybe it was a question of communication or what, but what bothered me is that instead of coming right out and saying here is what we could do the first time, they came back each time I talked with them, with different versions of what they could do. So, I was not 100% satisfied. They were pleasant enough, but I expected them to be more knowledgeable.

I have had them do several things before. They have also repaired my hard disk for me, too. I would have to say that they are generally good. I have never paid them very much money. Put it this way, I would rate them an "A" for pricing. It always seems to be reasonable. I was actually expecting it to be a lot more. They were very good to work with and they recovered exactly what I needed them to.

HE WAS A NICE GUY, AND TOOK A LONG TIME TALKING TO ME, BUT WHAT HE TOLD ME WAS ALL GARBAGE. ALL THE ADVICE HE GAVE ME WAS ALL WRONG, AND EITHER HE KNEW LESS THAN I, WHICH IS NOT SAYING MUCH, OR HE REALLY WANTED TO SKIN ME ALIVE. I THINK THE GUY WAS REALLY CROOKED. I TOLD HIM I WAS A SENIOR, AND HE MIGHT HAVE BEEN TRYING TO TAKE ADVANTAGE OF ME. HE REALLY UPSET ME WITH HIS ADVICE. I WOULD NEVER GO THERE, AND I FEEL SORRY FOR ANYONE WHO DOESN'T KNOW MUCH ABOUT COMPUTERS WHO GOES THERE FOR WORK. I NEEDED TO HAVE A SIMPLE JOB DONE, AND HE WANTED ME TO BRING THE COMPUTER IN AND TAKE THE HARD DRIVE OUT OF THE COMPUTER, WHICH I JUST BOUGHT. HE TOLD ME ALL KINDS OF STUFF WHICH I FOUND OUT LATER TO BE COMPLETELY UNTRUE. IF I WERE YOU, I WOULD TAKE THEM OFF YOUR LIST BECAUSE EVEN THOUGH I NEVER ACTUALLY DID BUSINESS WITH THEM, JUST FROM THE PHONE CONVERSATION, I WOULD SAY THEY ARE VERY CROOKED.

AS A FREQUENT BUSINESS TRAVELER, I UNFORTUNATELY HAVE LOTS OF EXPERIENCE WITH COMPUTER ISSUES. I WAS PLEASANTLY SURPRISED BY THE PROFESSIONAL, COURTEOUS AND KNOWLEDGEABLE STAFF AT PC SOLUTIONS. I WOULD HIGHLY RECOMMEND THIS LITTLE GEM IN EVANSTON.