Nations Reliable Lending

Nations Reliable Lending, LLC NMLS ID #181407 Chicago branch Be aware! We had an extremely negative experience with NRL officer William ?Ken" Stringer from Chicago branch, which we describe in details below. If you want financial misery and emotional distress for your family, your best choices are Nations Reliable Lending and William "Ken" Stringer! Below we give a short overview of our regrettable experience with him and his organization. Ken and us met in August of 2014, and we are writing this review in May 2015, after 9 month. Ken has offered us NRL?s loan services and visited our place in September?14. Ken assured us that we with our unit could get a loan in 30 days, so that we start our construction on October 1st. He even told us to call our current mortgage company to cancel the default auto payments as construction was imminent. Being promised the loan, we moved to Wisconsin to temporary free our 1BDR unit in anticipation of the construction process. When the loan was not issued within the 30 days, Ken told us the delay is caused by the need to obtain FHA approval, which could be done in 4-6 weeks before the holiday season. 8 months later, it turned out that the FHA approval in our case had been impossible to begin with?!! After a series of mistakes showing Ken was not familiar with FHA guidelines and process, and he blamed us instead of offering an apology. For our family Ken?s mistakes resulted in a tremendous waste of our time (8 months), emotional stress for our child (taking her out of her school and circle of friends for the school year) and a significant waste of money as we paid for a second rent in Wisconsin while continuing to pay mortgage in Chicago for an empty unit, waiting week after week for the situation to be resolved as we were told over and over again this would be resolved soon. We were in limbo the entire winter waiting for the process to move forward - first caused due to Ken?s irresponsible mailing the first FHA package without any delivery confirmation which resulted in the loss of that package from 2014 and the eventual second filing in Spring of 2015 when we asked him to track the process in more detail. This FHA filing process was nothing but a row of sloppy mistakes spreading over 8 months and in the end the exclusion was identified by an outside person, not even recognized by the banker himself. Ken?s irresponsibility promising very quick solutions in hope of keeping the clients happy, unprofessionalism and dishonesty cost us a lot of money and distress. Having received an honest (conservative) time estimate would have been a lot more helpful than the '30 days' promises we received over and over again, as those just made it impossible to plan accordingly. Note: our family consists of two University professors with a child, we have an excellent cumulative credit score, no debts and the maximum possibly creditability, which in sum makes us highly qualified candidates for any mortgage company ? but throughout this entire time, the loan actually was never submitted.