This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
As one of the leading ventilation system experts, we provide air duct cleaning and dryer vent cleaning, for both residential and commercial property types. We also provide HVAC services for residential properties.
Founded in 2002 from a small office in Naperville, IL, Mr. Duct was born with a singular mission in mind: to improve the indoor air quality for the Greater Chicagoland community. Committed to doing so with both integrity and quality, owner Keith Thompson quickly hired his first three employees and gained NADCA certification—the industry’s most thorough set of standards for HVAC inspection, cleaning and restoration services.
After answering the call to improve thousands of homes and businesses’ indoor air quality, Mr. Duct experienced explosive growth: first relocating to a larger office in Lisle, IL and then establishing seven additional offices to ensure outstanding service for both Chicago and the surrounding suburbs.
We’ve been privileged to serve Chicagoland for 20+ years and we firmly believe our approach is what sets us apart:
Upfront and honest pricing during the quote process
Superior ventilation cleaning, HVAC installation and HVAC repair from highly certified technicians
White glove customer service every single step of the way
Our team continues to grow to this day, with a staff of 50 specializing in residential, commercial and industrial HVAC services. Whether you need a vent, furnace or air conditioner maintenance check, cleaning, repair or installation, you can always be sure of one thing: we’ll take care of all your heating and cooling needs!
Business highlights
23 years of trusted experience
Se Habla Español
Services we offer
Total Ventilation Systems Cleaning for both Commercial and Residential properties. Air Duct Cleaning. Dryer Vent Cleaning. Commercial Vent Cleaning. Air Conditioner Install & Repair. Furnace Install & Repair Humidifier Install & Repair. Thermostat & Control Systems. Duct replacement & repairs.
I called around to get estimates and Mr. Duct was a flat rate with NO hidden charges. The guys came out on time and did a totally AWESOME job. I just bought a house and had all new wood floors installed, besides the fact that the vents had never been cleaned since it was built in the 70s! The stuff in the ducts was nothing short of disgusting and I'm allergic to dust! Mr. Duct set up the appointment that was the perfect day and time for me and the two gentlemen that came out were personable, efficient, knowlegeable, and neat, and explained things as they went along. I took, as did they, photos of before and after. AMAZING change. I am a Realtor and will be letting all of my clients know about this company. Thank you, Mr. Duct! Great job!Cleaned
Description of Work: They cleaned all the registers as well as the returns and furnace filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Betsy H.
01/2012
5.0
air duct cleaning
+ -1 more
Overall fine. Mr. Duct has good employees.
Description of Work: Arrived in the appointment window. Very good job, fair price, would recommend their services. Their camera was broken so I couldn't exactly see how dirty the heating ducts were. They missed one floor vent that I forgot to show them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$525
joseph M.
01/2012
5.0
air duct cleaning
+ -1 more
Prompt and courteous employees. Explained the cleaning process and showed us inside the vents with a camera scope.
Description of Work: Cleaned heating ducts and air returns.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review. And thank you for using our company for your air duct cleaning!
Belinda R.
01/2012
5.0
air duct cleaning
+ -1 more
They did a wonderful job! I would definitely recommend Mr. Duct. Read through the reviews and you will agree. Price was as quoted by Keith.
Description of Work: Mr Duct cleaned our ducts and did a 4 point check furnace inspection.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review. We look forward to providing services for you in the future.
Judy R.
01/2012
4.0
air duct cleaning
+ -1 more
Even with the Angie discount I thought price was high for my modest 3 BD townhouse. Option for less service and lower price ($350) not offered until questioned. Both men from Mr. Duct Naperville location and had 15 months or less experience. That said, they were prompt, efficient and very tidy - job took less than two hours. My neighbor had them do his unit after mine. Only negative is a new annoying metal rattling when the furnace is fully engaged - 10+ days and it isn't going away. Received phone call from Mr. Duct for feedback and did call back and left my name and number,but they never tried reaching me again.
Description of Work: Duct Cleaning (full)
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$401
Jason B.
01/2012
5.0
air duct cleaning
+ -1 more
We are happy with our experience with Mr. Duct. They were very professional and thorough with the cleaning. We were unhappy with a certain aspect of the scheduling of the job and Mr. Duct contacted us to make the situation right. We will definitely use them again in the future.
Description of Work: Air Duct cleaning for single family home
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Joseph B.
12/2011
5.0
air duct cleaning
+ -1 more
They came out to clean out our ducts of our condo and our neighbors unit.The Job was done quick with attention to make sure debris did not get all over the condo. I especially liked how the crew was considerate of our cat which had to be moved around a bit as the work was done. When it was all done they showed us what our ducts looked like clean and reported that the smell we were getting was probably roofing tar.
Description of Work: - clean out our ducts of our condo and our neighbors unit. - inspect to see if smell reported due to issue in ducts
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review!
Jeanne J.
12/2011
5.0
air duct cleaning
+ -1 more
Mr. Duct was very thorough in cleaning and inspecting the vents and they ensured that our house was clean upon the completion of the work. The workers showed us before and after pictures of the ducts to show the extent of the dust and debris that had to be cleaned. In addition to the very good job of cleaning the ducts, the workers were able to identify which rooms and vents were connected to which thermostat (two in the house) and furnace (two in the house). This additional information was very much appreciated because we were unsure as to how best and most efficiently to heat our new home. They took the time to confirm our understanding and allowed us to ask any question along the way. They were very professional in completing their work. I would recommend this company.
Description of Work: Mr. Duct cleaned the air ducts for our heating and cooling vents, which consisted of two furnaces and vents in the older portion and remodeled portions of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review. We look forward to providing services for you in the future.
DREW G.
12/2011
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
After we had a new AC/furnace system installed on our 1st floor, we thought it best to do a duct cleaning (never done in 7 years of ownership). Mr. Duct had great ratings, so I called for an estimate. They were very friendly, knowledgeable, quick with a quote of $400. I ended up calling back to book the appointment. When I spoke with Veronica, I asked about doing our 2nd floor AC/furnace system as well. She said if they were able to do them both on the same visit, they'd offer a large discount ... so we booked that too. The two service techs, Marco & Dave (who arrived early!), were the *nicest* service people we've ever had in our home, in 7 years. NICEST! Pleasant, friendly, very detailed, explained everything, cleaned every duct (both push & returns) & every vent, and even allowed our 4-year-old to peek in the ducts with them every now and then too. They also cleaned out our laundry dryer trap & vent for free, inspected/cleaned our furnace panels, and took video & pictures to show us their progress throughout the house We're very happy with the end results, would highly recommend them & their services.
Description of Work: Whole house air-duct & vent cleaning of 2 AC/furnace systems.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$551
roy R.
12/2011
4.0
air duct cleaning
+ -1 more
we find out during the heating season
Description of Work: ducts and vents cleaned
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Todd F.
12/2011
5.0
air duct cleaning
+ -1 more
The experience was definitely a positive one. The Company is very professional from the phone call to set it up till the time they leave your house. they cleaned every intake and out put and sanitized each and cleaned up any mess they may have made. When they were done they made sure to answer any and all of my questions.
Description of Work: All vents and returns cleaned and sanitized. They had not been done since the house was built 13 years ago. The workers showed me pictures on a fiber camera before they started. The picture was live while I was standing there. Then showed me pictures after as well. Workers were courteous, polite and made sure I had no questions. There was no mess when they left very clean. Would definitely recommend. The price was the same price quoted over the phone no extra or hidden charges. I wasn't sure if duct cleaning was a real value but now I can see and feel the difference.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Mr Duct Chicagoland
Thank you for taking the time to post this rating. We look forward to providing any future services for you.
Ginny B.
12/2011
5.0
air duct cleaning
+ -1 more
They cleaned the dryer vent (which was VERY dirty) and suggested a flexible hose and screen be installed, which I agreed with. They were very nice.
Description of Work: Dryer vent was cleaned. They also installed a flexible hose and a screen for the outside vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$238
Response from Mr Duct Chicagoland
Thank you for taking the time to post this rating. Thank you for using our company!
PATRICIA K.
11/2011
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
They did an excellent job cleaning the furnace and vents. My home has a lot less dust after the ducts were cleaned.
Description of Work: The furnace was serviced and the ducts were cleaned.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0
Yes, I recommend this pro
$484
Brian B.
11/2011
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They did a great job. They arrived promptly, explained everything, showed before and after videos, and charged what they quoted.
Description of Work: They cleaned all ducts and dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mr Duct Chicagoland
Thank you for taking the time to post this rating. We're glad we could provide your air duct & dryer vent cleaning. We look forward to providing any future services for you.
Sharon S.
11/2011
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
From start to finish, it was a pleasure dealing with Mr. Duct. They came out right away and left the place cleaner than when they arrived!
Description of Work: Duct cleaning on two furnaces plus annual cleaning on both furnaces.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$850
Response from Mr Duct Chicagoland
Thank you for taking the time to post this rating. We are glad that you used us for the air duct as well as the HVAC services.
Donald L.
11/2011
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
They were very good, it was excellent.
Description of Work: They cleaned the duct to the dryer vent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from Mr Duct Chicagoland
Thank you for taking the time to write this report. We look forward to providing any future services for you.
Linda S.
11/2011
5.0
air duct cleaning
+ -1 more
When the 2 guys got to the house they came in and took off there shoes. To us that shows respect for our home. They got right to work. They asked us to show them where the vents were located in each room.One of the guys and my husband moved the furniture out of the way so they could get at the vents.Some of the furniture was very heavy to move, but it did get moved. Also our flat screen TV had to be moved out of the way. One of the guys removed the vent covers and the other guys put the air hose down each of the vents to knock lose all of the ddirt down the vents. The other guy cleaned the vent covers after the vent where cleaned. With a camera they showed us the vent before and after it was cleaned. When all the vents were cleaned on the main floor they went to the basement and cleaned the vents in the basement and vaccumed out all of the dirt. that they knocked down the vents from the main floor. After that they came upstairs and put all of the vent covers back on and moved all of the furniture back into place.They did a great job on our vents and dealt very well with our german shepard.
Description of Work: They moved all furniture away from the vents. Took off all of the vent covers and cleaned them. Then they inserted an air hose of some sort and knocked the dirt down the vents, inserting the air hose into each vent.Then they attached a powerful vaccum to the furnace.and sucked out all of the dirt.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review. We look forward to providing service for you in the future.
Anna H.
11/2011
5.0
air duct cleaning, dryer vent cleaning
+ 0 more
Mario and Ernesto were VERY professional! Our home was originally built in 1942 and by the dust that I visualized through the special camera that Ernesto fished down one of the vents they had never been cleaned before!!!!!!! It took them a while to clean the many airducts that go through our home. They also knew their limitations and offered another alternative route to clean the air ducts rather than ruin our newly painted house(the old air vents are basically stuck to the wall). I can already tell the difference in the air quality of our home as evidenced in my husbands allergy symptoms decreasing!. They also cleaned our dryer vent , in witnessing the amount of dust and dirt and lint that came out of the vent it hadn't been cleaned in 69 yrs either. I will DEFINITELY have them back next year to clean our dryer vents, and our airducts in another 3 years! I LOVE this comapny! I give it 5 + stars!!!
Description of Work: Air duct cleaning, dryer vent cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$670
Response from Mr Duct Chicagoland
Thank you so much for taking the time to write this report. We are glad to have you as a regular Mr. Duct customer!
Nancy H.
11/2011
5.0
air duct cleaning
+ -1 more
I called Mr. Duct to get a price on cleaning the air ducts in my home. They gave me a quote and explained what they do. The were available to come that same day or the next day. They came within the time promised time frame. Their employees were very thorough. They even found insulation in one of the return ducts. It has been a week since the ducts were cleaned and I have noticed that the amount of dust on furniture is greatly reduced.After a week, there no noticable dust The week before Mr. Duct came, it took only 4 days for a good amount of dust to accumulate on clean, horizontal surfaces. Although the receipt I signed at completion of the work said I was shown a video of the before and after, I was not shown any video. Otherwise, they did a great job. I would have them come clean the ducts again.
Description of Work: Clean the air ducts in my home.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$595
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review. In the future we will make sure you receive the video inspection.
Nikki O.
11/2011
5.0
air duct cleaning
+ -1 more
I called on Thursday and Mr. duct was able to accomodate me and come out on Saturday. This was the first time I had the air ducts cleaned. Everything was explained and estimate which was quoted was exactly how much I paid. They did a great job were very prompt and professional. I would use the company again.
Description of Work: Air duct cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mr Duct Chicagoland
Thank you for taking the time to post this review. We are glad to have provided your air duct cleaning.
PAMELA K.
11/2011
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
I called and they came out the very next day...arrived promptly and presented themselves professionally. Unfortunately, I was unable to utilize their services (air duct cleaning) because I live in a very old home (86 years old) that has a brand new furnace but the duct work is old. The gentlemen looked everything over before beginning their work and discovered that due to the age of the duct work there was asbestos tape used when they were installed, which effectively brought the whole operation to a grinding halt before it even got started! I am so happy they were professionals because they discovered this fact before they ever disturbed anything in the ducts...therefore, leaving well enough alone and bringing no harm to us or themselves. If I could use them in the future I would not hesitate to call them!
Description of Work: Came to clean air ducts but could not, please read my story...it was NOT THEIR FAULT!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Mr Duct Chicagoland
Thank you for taking the time to post this report. We do appreciate the feedback about your experience with our company. Like you mentioned, if we can be of any service to you in the future; please do not hesitate.
Albert E.
11/2011
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Given the huge amount of effort involved in setting up the giant vacuum out front, trailing the various hoses through our condo and then the actual service, everything went off without a hitch. The representatives doing the work were very pleasant and thorough and explained the process before they started and then again once it was completed, they explained what all they did. They left instructions on what we should do in a week (replace the air filter in the furnace) and were very congnizant to not make a mess. The before and after vent camera view was very educational as well. They found an intact lightbulb somewhere in our air ducts so that's concerning that it was in there from the rehab of the condo 11 years ago likely. We would highly recommend the company to our friends and will certainly contact you again in a year or two to have the service done again.
Description of Work: We had an air duct AND furnace cleaning done on 10/29/11. We were VERY pleased by the entire process from the initial phone call to gain more information and to schedule the visit all the way through to the follow up call today. I will comment that sometimes initial phone calls to service providers can be painful but the individual I spoke to was very pleasant and walked me through the entire planned process of the air duct cleaning, what the cost would be and what to expect when the servicemen arrived. Without asking, he provided a "special" 10% off offer and then when he asked how I'd heard about them and I said from Angie's List, he gave another 10% off. The confirmation email after we had scheduled the appointment mentioned that they also did furnace checkups for $89 so I added that on to the visit since they were already going to be there working on our heat system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$534
Response from Mr Duct Chicagoland
Thank you for taking the time to write this report. We are glad to have provided both the air duct cleaning and HVAC services! We look forward to providing any future services for you.
Erik V.
10/2011
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
We've used Mr. Duct twice and have been satisfied with their service on both occasions. We initially used Mr. Duct to clean our airducts in our home - they used cameras to show what our airducts looked like before/after the cleaning. We then contacted Mr. Duct to service our A/C. We chose Mr. Duct because they don't charge extra to use a 40-ft ladder. Most HVAC companies would have charged an additional $80-100 simply because our air conditioner is on our roof. Mr. Duct's employees were punctual, professional, and did a great job. Our A/C was completely out of freon - the price for routine servicing of A/C is much lower. Highly recommend.
Description of Work: Air duct cleaning/servicing air conditioner (adding freon)
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Response from Mr Duct Chicagoland
Thank you for taking the time to write this report. Thank you for using our company for air duct as well as HVAC services! We are glad to have you as a regular Mr. Duct customer.
Peggy S.
10/2011
5.0
heating & air conditioning/hvac, air duct cleaning
+ 0 more
Overall, it went great. I liked seeing the before and after video of my air ducts. I had a few basic questions about my furnace and they were able to answer them with no problems.
Description of Work: Brian and Brian arrived on time. They cleaned and checked my furnace and air ducts. They attempted to clean my dryer vent but found out that the building company didn't run a rigid dryer vent all the way to the outside. Therefor they couldn't use their equipement in the vent without damaging it. He did, however, use a high powered vac to blow what lint he could out and even went on the roof to scoop out any lint that might have gotten caught.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Response from Mr Duct Chicagoland
Thank you for taking the time to post this rating. We look forward to providing any services for you in the future.
SILVANA M.
10/2011
5.0
air duct cleaning
+ -1 more
Excellent! After a horrible experience with another company I called Mr Duct. They came the same day and did a spectacular job! They met with my tenant and thoroughly cleaned all the ducts..... which were extremely dirty. The price was right and it was a pleasure doing business with them. They took a credit card over the phone so I didn't have to take the time to meet them in person. EXCELLENT JOB!
Description of Work: Cleaned airducts in a rental apartment. Probably did something with the furnace as well but I'm not sure.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$355
Response from Mr Duct Chicagoland
Thank you for taking the time to post this rating. Mr. Duct is glad that you used our company! We look forward to providing any services for you in the future.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Air Duct Cleaning,
Dryer Vent Cleaning,
Heating and Air Conditioning,
Central Vacuum Cleaning
FAQ
Mr Duct Chicagoland is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 7:00 AM - 4:00 PM
Mr Duct Chicagoland accepts the following forms of payment: Check,CreditCard,Zelle
Yes, Mr Duct Chicagoland offers a 10% senior discount.
No, Mr Duct Chicagoland does not offer emergency services.
Yes, Mr Duct Chicagoland offers warranties.
Mr Duct Chicagoland offers the following services: Total Ventilation Systems Cleaning for both Commercial and Residential properties. Air Duct Cleaning. Dryer Vent Cleaning. Commercial Vent Cleaning. Air Conditioner Install & Repair. Furnace Install & Repair Humidifier Install & Repair. Thermostat & Control Systems. Duct replacement & repairs.