KENSINGTON: A Lifestyle Management Co.

AVAILABILITY: • KENSINGTON is available for scheduled and last-minute requests • Complimentary consultations are provided for first-time clients (please contact us to schedule) • A service contract must be executed prior to any preformed service • Minimum requirement for service is 1 hour; thereafter clients are billed in 30 minute increments PAYMENT: • Service rates vary between $35.00 - $85.00 per hour (to request a rate sheet, please email [email protected]) • KENSINGTON issues client invoices via email on a bi-weekly schedule (clients are given 10 days to make payment) • Accepted forms of payment are cash, check and Paypal • Cost of goods associated with service requests will be billed directly to clients as "reimbursement" (proof of expenses will be provided) • 10% interest is added to all reimbursements • Should an automobile be required for client service, an additional $15.00 per hour will be added to the hourly rate; Unlimited mileage is included CANCELLATION POLICY: • Cancellations and/or changes made to an appointment date or time, occurring prior to 24 hours before start, will be accommodated free of charge • If 24 hour notice is not provided, clients will be invoiced for the entire booked appointment CONFIDENTIALITY: • KENSINGTON values the privacy of our clients; discretion is guaranteed and personal information is kept secure • KENSINGTON will never sell or exchange client information • For the security of our clients, all KENSINGTON staff has undergone a background investigation LEGAL: • KENSINGTON reserves the right to refuse any service that is immoral, punishable by law, or may put staff at risk • Clients are not responsible for providing employment benefits to KENSINGTON employees • Should KENSINGTON provide third party recommendations at a clients request, KENSINGTON is held free of responsibility for third party services provided