Jerger Window Fashions of Chicago

I have used Jerger since I bought my home 10 years ago. I am a disaster in trying to measure and buy curtains and it was such a relief to find this wonderful family-owned businesss to take care of these chores. I love all the curtains/blindsI have purchased from them over the years and now I use them to have them all cleaned. They pick them up/clean and reinstall and hang them beautifully. I would guess you could find places that charge less but I doubt you would find the quality anywhere else and I know you couldn't find nicer people.

Everything went perfectly. The measurements were exact and the implementation was smooth. I would highly recommend this company. They were extemely helpful, punctual and responsive. Their quality is excellent.

My Bedroom Hunter/Douglass Duet Cellular Blind.had a broken string and could only operate by pulling on the operating cord and supporting the weight of the blind with my free hand at the same time. Jerger completely replaced all the strings for a very reasonable cost (approx. half of others).

Initially I felt good about the company and the representative came out and was helpful selecting window treatments, but the experience went downhill from there. The shades for the bedroom arrived quickly but, despite having the windows measured on two different occasions, the sizing was wrong and only one guest bedroom was installed. Then I had to wait for several more weeks for the new ones to arrive only to have another problem with the bedroom shades - forcing me to wait another week and a half. Overall, I had to wait two months to have the project completed and Marvin, the company representative, did not even offer to provide me with a discount for my trouble. I doubt I would ever use this company again.

Great. I couldn't believe how inexpensive this was or how quick they could repair the issue. I called to describe my problem, and they told me to bring in the shades. It was a monday and they told me the blinds would be ready on wednesday. Expecting the worst, I said, a week from wednesday, and they said, no, 'wednesday'. I then was having trouble getting the shades down, and they offered to come and do it for me (which was not necessary as they walked me through it). Best - they were ready the next day! A great option to spending thousands on new window treatments.

It went very well!!!

Firm completed work on time and on budget. The installers were fast and clean.

I called Jerger's because of all the great reviews it has on the List. I spoke with Marvin and asked for an estimate on vertical blinds for our sliding door and a top down accordion shade for the window. I gave the measurements of both the window and the door, and I was very specific about the type of product we were interested in. I also explained that I needed an estimate before we set up an appointment with them because I knew they installed only Hunter Douglas (top of the line) products, and I wanted to make sure they were within our budget for the project. He gave me an estimate of $500, so I booked an appointment. My husband stayed home from work in order to meet with Marvin. They discussed vertical blinds and an accordion shade - exactly the same products I had discussed with Marvin over the phone - only Marvin told him the project would cost over $1,000. My husband asked whether these were the least expensive options Marvin had available, and Marvin told him that they were. My husband did not order any products, and Marvin left. I called Marvin to ask why the project had doubled in cost. He told me that he had quoted me a price on vinyl vertical blinds, but the ones my husband had selected were fabric covered and therefore more expensive. This accounted for an increase of at most around $200, so I asked what accounted for the rest of the increase. Marvin said that I should have known that there would be tax and installation charges, and that I also should have known that those weren't included in the $500 quote he originally gave me. Although I'd lost pretty much all faith in the company by this point, I asked them to split the difference and do the project for $750 just to avoid starting over from scratch with another company (more phone calls, another day off work, etc.). They wouldn't do it. Marvin offered me a 10% discount - the same one all Angie's List users get with the coupon available on the site. Or he said we could get another estimate and, if it was lower than theirs, they would give us 5% off that price. As if we would make another appointment, waste another contractor's time, and then ultimately give the business to this company that has treated us so poorly. I called this company with measurements, firm ideas about the products we wanted, and asked for an estimate. I explained that we had a budget and did not want to waste our time and theirs. Nevertheless, I got a lowball estimate that the company refused to honor. Unless you want to waste your time or your money, try one of the other highly rated companies on the list. I wish we had.

It went very smoothly. We had no problems that were not addressed immediately. Their staff were conscientious about our property, making sure to carefully move what needed to be moved and cleaning up after themselves in a meticulous manner.

I hired them twice over this year. We had a minor bump or two in service but they quickly recovered and met my satisfaction. The second time I hired them it was seamless. My blinds look and work well. They are a company that understands they are working with a premium product and must give superior service.

Marvin consulted with us at our 35-year-old condo (in the throes of being completely gutted and remodeled), armed with fabric swatches that were exactly what we were looking for. He made terrific recommendations regarding the style of the drapes as well as the lining, for which we are grateful: the drapes are simple, modern, and beautiful--and protected from the intense western sun that comes in several of the windows. His measurements were perfect. There was an unexpected materials delay for the drapes, but as soon as they were available, Chuck Jerger and his installation partner Glen did a smooth and speedy installation. They installed the hanging rods into our concrete ceilings, warned before of the noise factor, and cleaned up all of the dust afterward. They even steamed the drapes to perfection. Since the installation, one of our mini-blinds' wands needed to be fixed and Jerger's response was prompt, courteous and thorough. They take pride in their work and they should, it's top-notch.

We knew which product we wanted and chose Jerger for the work because of their great reviews here and pricing, which was lower than everyone else we spoke to. We were happy to avoid a lengthy sales pitch and the turnaround time was as quoted. They worked around our schedule and we were ultimately very pleased with the final result.

I had an idea what I wanted for my windows, and shopped around for several companies to do the job. I found the prices at Jerger to be very competitive, and I liked the "non-salesy" conversation I had with the people working at the store. They came out to measure my windows, and they made their recommendations. I placed my order, and several weeks later when my blinds arrived, Jerger called me to schedule the install. They were able to come out quickly, and worked around my schedule. They installed my blinds, and they looked great. Later I did see a few adjustments I wanted made, so when I called them up, they offered to come back out for no charge, to make the adjustments. Overall, I had a great experience and felt that I paid a competitive price for the product and service that I received. I have referred Jerger to my friends and clients.

They were pretty good all in all. There was one blind that did not fit but they took care of it.

We went to their store at 3461 N. Lincoln Ave., and spoke with Jan, a senior designer. We told her we needed blinds for the five windows in our dining area next to our kitchen. The windows face west, and receive the hot afternoon sun. She suggested we use Designer Screen Roller Shades. We liked the looks of them and thought they would work well as they provide UV protection and also give us privacy. Jan came to our home a few days later and measured the windows and showed us samples of the shades in different light control and colors. She was very pleasant and efficient. She placed the order and in four weeks the shades were installed. We were very pleased.

Best ever.

The treatments work perfectly! They were prompt and professional. Their price was a bit high, but I wouldn't hesitate to pay a little more to insure that the service is great. I'd use them again in a heartbeat and recommend them to anyone without hesitation.

After seeing so many great reports on this company, we invited their rep to our home to bid on installing shutters, as well as silk draperies/sheers. We were not particularly impressed by the representative, who seemed almost irritated when we made suggestions rather than rely solely on his ideas. After spending about 30 minutes in our home, measuring and discussing ideas, he indicated he'd "get back to" us with more ideas and a bid. HE DID NOT. Never once did he call back. I guess the job was too small for him? Too bad, we gave the bid to another very highly rated company (that we were THRILLED with), and they got $10,000 worth of work that this company lost out on.

The blinds look great and were affordable compared to other places we looked. We were up front with the rep about the amount we were willing to spend and he told us the best option. We also wanted something that would be easy to clean and did not collect much dust. The blinds are wonderful and complement the brick walls and wood ceilings and floors nicely.

Marvin came to my home with a great selection of fabric swatches, and I appreciated his help in selecting a color that compliments the furniture nicely. His measurements were right on. Chuck Jerger and his partner were responsible for the installation. They did a nice job of installing the rod into a concrete ceiling, and even used my vacuum cleaner to catch the concrete dust before it hit the floor. The drapes were beautifully hung and steamed to remove any wrinkles. Overall, they really seemed to take pride in their work.

Based on the recommendation of a friend and the high Angie's List rating, I contacted Jerger in June 2007 to compare prices for window treatments (limited selection) offered by developer of condo that I'd purchased pre-construction. Jerger's prices were competitive, but they also offered a better selection, and the Luminette product was exactly what I was looking for. They came and measured in late November and did the installation shortly after Christmas. Despite the fact that they were drilling into concrete, they cleaned up completely as they went along. The installation was amazingly quick, and they were perfectionists, getting everything right.

Great experience. They were very professional from the home visit to the installation. Plus, it was much faster than I expected [2 weeks - although I think this was unusual].

They were very thorough, punctual, and did a good job. It's a family owned business. They're very caring.

See above.

I thought that they were a little more expensive, but for the price, they were very good to work with. They did a great job. They had also re-hung some other blinds for me before this visit. They also did well with that too. I forget about the high price because as long as you can talk to them and they answer your questions, they are fine with me. You really have a hard time if someone does not communicate well with you.