It went great. I had some sort of rattling and grinding noise coming from the driver's side front wheel of my car. Matt and his team took a look at it and determined that it was plate. They tightened everything up and simply charged me for the labor. Subsequently I returned to Fulton and DesPlaines Garage at the end of March to have a headlight bulb replaced. They were quick and did great work on that as well.
Description of Work: Had a rattling/grinding noise on the front driver's side wheel. Headlight replacement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Matthew G.
03/2017
5.0
auto repair
 + -1 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$40
James M.
02/2016
5.0
auto repair
 + -1 more
unknown
Description of Work: Thorough, professional, user-friendly, easy, exceeded expectations. I will definitely return and I recommend this shop to others.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Michael J.
06/2015
5.0
auto repair
 + -1 more
unknown
Description of Work: Replaced brake pads and rotors, AC recharge, oil and AC fluid change
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,400
Christopher P.
11/2014
5.0
auto repair
 + -1 more
I've been going to Matt for a few years now and it always is the same. I give him a call... he says bring it in that day... calls me within a couple hours letting me know the issue, how it can be fixed, and has my car ready by the end of the day.
Description of Work: Diagnosed a problem with my car, offered a solution and performed the work in the same day.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Tanya K.
05/2014
5.0
auto repair
 + -1 more
unknown
Description of Work: Routine maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Julia L.
08/2013
5.0
auto repair
 + -1 more
My car was inspected for what turned out to be suspension issues. Matt called during the inspection with questions and comments, then called again--a lot sooner than I expected!--when the inspection was done. He gave a very thorough explanation of what was found, what repairs were necessary and the estimated costs of them. He also explained what other parts may need servicing in the course of the repair, and gave me a written report. I was impressed enough with the estimate, and the overall interaction, that I came back for the repairs. It turned out that some additional parts that Matt had previously mentioned did need replacing, and he checked in with me before proceeding. The final charges were perfectly in line with the estimate, and Matt again explained what was done. I am very happy with the work done, the charges and the communication and professionalism of this shop.
Description of Work: Inspected car and provided estimate, then replaced struts and sway bar links and recharged the air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Rhonda L.
04/2013
5.0
auto repair
 + -1 more
Perfect service from start to finish. A++
Description of Work: I took my BMW to Matt for a second opinion regarding work the dealership stated needed to be done. Matt was awesome, he explained the issues and what it would take to fix my car. He is extremely honest as some of the issues did not need to be fixed. My car was in and out in the same day and saved me hundreds of dollars in comparision to the dealership. I will forever use Matt and his team for all car related issues. Thanks Matt!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Lisa T.
04/2012
5.0
auto repair
 + -1 more
I like them because they are honest mechanics and they only charge for the work that they do. Even if they are running some diagnostic work, they won't charge for just troubleshooting. They are very knowledgeable, and they try their hardest to keep it at a reasonable cost. They always call and check before they do any work, so there's never any surprises or anything like that. It is a really good garage. The owner's name is Matt, and he is the one who everybody deals with. He is very friendly and very easy to work with, and I never feel like I am being fleeced or anything like that. I will continue to use them in the future.
Description of Work: I go to Fulton-Desplaines Garage & Service for auto service. They do all my standard maintenance for my car.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$30
Vikram B.
10/2011
4.0
auto body repair
 + -1 more
Delivered on time.
Description of Work: Got the hood painted and the convertible roof fixed.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$750
Meg R.
08/2011
5.0
auto repair, car tires, transmission repair, car inspections
 + 2 more
Hands down, the most honest mechanic in town. Their prices are reasonable too. Example, my check engine light came on a while ago, I took it to this one garage and they told me $88 just to hook up to the computer. I ended up taking it to these guys b/c it was near my office at the time. They hooked it up, found nothing wrong....and CHARGED ME NOTHING!! I have since moved my office, but will continue going back to Matt and the crew there, they truly are one of a kind. I cannot say enough about these guys and their honesty.
Description of Work: They are the best most honest mechanic in the city
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1
CHRISTIAN & ANNE C.
06/2010
5.0
auto repair
 + -1 more
Very helpful, professional and timely. A little pricey but probably typical for Chicago.
Description of Work: Oil change
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Anne B.
07/2008
5.0
auto repair
 + -1 more
They have super customer service and were able to do the work that day, they were very helpful. They were quick and efficient, and were able to be flexible to my time frame.
Description of Work: Fulton-desplaines garage and service fixed part of my exhaust for me.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
igor L.
10/2007
5.0
auto repair, car tires
 + 0 more
I've moved recently to the west loop area and needed to find a mechanic in the area that is reliable, with a good price to do work on my car. I called on Friday morning to see if they were available to look at the car's exhaust and provide an estimate. Within 1 hour I was given the numbers, so decided to go with them. By mid day the replacement parts arrived and were installed by 3PM. I picked up the car at 5:30PM same day. After removing the tires Matt inspected both front and back brakes. The brakes had 20% left on them, and didn't need immediate attention, so the work was deferred to a later date so my bank account can recover somewhat. Overall considering the responsiveness, fairness and quality of work I'm really satisfied with Matt's work and would go back for future jobs.
Description of Work: Matt replaced a catalytic converter as well as tires on my Toyota 4Runner. A replacement converter costs about $1300. I also needed the brakes checked along with changing the tires.
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*Contact business to see additional licenses.
Service Categories
Auto Service,
Auto Tires,
Auto Inspections,
Auto Transmission,
Auto Body Work,
Snow Removal
FAQ
FULTON-DESPLAINES GARAGE & SERVICE is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: 7:00 AM - 12:00 PM
FULTON-DESPLAINES GARAGE & SERVICE accepts the following forms of payment: Check,MasterCard,Visa
Yes, FULTON-DESPLAINES GARAGE & SERVICE offers free project estimates.
No, FULTON-DESPLAINES GARAGE & SERVICE does not offer eco-friendly accreditations.
No, FULTON-DESPLAINES GARAGE & SERVICE does not offer a senior discount.
Yes, FULTON-DESPLAINES GARAGE & SERVICE offers emergency services.
No, FULTON-DESPLAINES GARAGE & SERVICE does not offer warranties.
FULTON-DESPLAINES GARAGE & SERVICE offers the following services: MECHANICAL REPAIRS, BODY REPAIRS, FUEL, SAFETY INSPECTIONS, DIESEL EMISSION TESTING, OIL CHANGES & SNOW REMOVAL.