Four Seasons Heating & Air Conditioning

He arrived on time. He called before he came. He did the clean and check. There was a part that was borderline in need of replacement. He provided all the information we needed. He said that the warranty would cover us if the part failed. We would not pay for a service call just for the part. No pressure to buy.

The tech was very professional and thorough. The work was done with extreme care and all parts of the furnace were cleaned.

Contractors called ahead of arrival in the time frame I was given when the appointment was scheduled. Removal of 23-year-old furnace in my mother’s house that stopped working and install of new was performed efficiently and done well. All my questions were answered. I will definitely call them for seasonal tune-ups and any additional work I might need.

Four Seasons recently replaced my two furnaces/humidifiers and did a wonderful job! Everyone I dealt with was professional, from the office staff calling to keep me updated on schedules to the two gentlemen that installed the furnaces. I would highly recommend Four Seasons to family and friends.

Technician was friendly and did good cleaning. showing what he did in details and answered any questions I had.

Smoothly, punctual and efficient. We had no surprises, the service went as expected.

This company is always professional and does quality work every time. Highly recommend!

Technician was knowledgeable and honest. I am using there service for last seven years and never had issue. They are honest.

Tech, Darwin of 4 seasonswas punctual and did his work professionally. Very impressed with his manner and work ethic. He represented his company well!

Contractors showed up later in the day than expected, but did call to make us aware, which is all that can be expected, services like this can often take longer than expected depending on conditions. Furthermore, they were out the day after our furnace went down, so it was short notice. Installers were very professional, were very careful bringing everything in and out, cleaned up to a better condition than they found it, and made sure the job was done correctly. Total time spent was roughly 7 hours, but this was mostly due to the complexity and length of the intake/exhaust lines. The new furnace barely makes a sound, can't even tell that it's on, but does a great job heating the house. We have used Four Seasons for years and will continue to do so going forward.

Everyone was very responsive and in time

Great experience...technicians did a great job and even reinforce some of my ducts

I don't know if our job was easier, or harder than other garage heaters that this crew (company) installed. What I do know is that the job was well thought out and done on time and on the cost quoted. My guess is that the two installers spent more time here due to the scope of the job than the sales person estimated. They kept me in the loop when it came to where they were going to run gas and electrical lines and where they were going to put the heater. Used tarps to cover those areas in our house so there wasn't any cleanliness issues there. After they were done, they made certain that all of the garage was spotless. Highest praise.

My experience with this company was not so great. We called them on a Thursday afternoon to come out and look at our furnace which was dripping water. I was thrilled when they said they could come out that same day. The tech arrived and diagnosed our issue very quickly, but the part had to be ordered so they would have to come back the next day to install it. The part was called a collector box and it basically is a large rectangular piece of plastic housing with a gasket that collects condensate. It was leaking from both bottom corners. He quoted us $800 to replace it. I thought that price was kind of steep, but whatever, sure go ahead and get our heat working. The part arrived the next day and the same tech from the previous day arrived shortly after to install. This is where things start to go downhill. After he gets it all buttoned up, he announces that the new collector box didn't come with an exterior gasket. He claimed he couldn't remove the old gasket from the old collector box because it was too deteriorated. The manufacturer doesn't sell the gasket separately, but he'd be willing to replace our perfectly functioning motor (which comes with a new gasket which is what we really needed) for the low low price of $1900 additional dollars. Better yet, he suggested we replace our whole furnace for somewhere in the neighborhood of $6000. He even offered us financing with a monthly payment plan! So an $800 repair has suddenly ballooned into $6000. Something didn't seem right so I did a quick Google search, found the schematic for our furnace, located the part number for the gasket and ordered it online. THE PART COST $6.00!! We advised the tech that we were not prepared to spend such a large sum of money and to please put the old collector box back on our furnace and leave. As it turns out, it was NOT the collector box that needed replacing. The box itself was in great condition. It was the INTERIOR gasket that had worn out and was leaking water. The EXTERIOR gasket that goes between the motor and the collector box did not even need replacing. However for 6 whole dollars plus shipping, we received both gaskets for our unit and our 8 year old furnace is working great now with no leaks. Also the motor that they quoted us $1900 to replace unnecessarily, only cost $125 on the same website brand new with the gasket. I understand there are labor costs involved with any repair, but Christ! And here's the kicker, it's been more than a week since this whole fiasco took place and they haven't refunded our money as of yet. Matter of fact, there was a new charge from them that appeared on our credit card statement today. May have to fight it through the credit card company, who knows. Our basement has constant video surveillance so this was all captured on video. Needless to say, we will not ever call this company again to repair anything and could not in good conscience recommend their service to anyone. Proceed at your own risk.

The tech showed up on time and completed the work in a reasonable amount of time.

It went fantastic and Jason was awesome!

Four Season service was awesome. The installers were friendly, professional, and knowledgeable. The installers cleaned up work area after they finished the job.

Everything is fine. The guy was more experienced who came by. They came today saying they fell short with their technician the first time. They came again again and check everything without charging us. And it came out fine, everything is fine with the A/C. The first guy they provided was not very knowledgeable but now they came and did the service again and everything was fine

Awesome! Professional, courteous, on time service!

Always stellar service with Four Seasons. Only issue was the tech misinformed me on a CMP program and luckily management refunded the purchase.

Superb service. Tech was efficient and courteous. THANKS!

Courteous & professional. Explained the work he did. Adjusted a small problem with my filter cabinet. Great job.

Rep was friendly and professional. Provided insight into the problem and solution so I could make an educated decision as to how much I wanted to spend on repairs. Provided Options for me to consider. No pressure. Very knowledgeable. And now I have air again. Highly recommend.

He was professional, an excellent service, very timely, with a good price. This is our second time using their service. We are very happy and will used them again.

Everything went a smooth as possible! No problems were found on either my A/C unit or hot water heater.