Deljo Heating & Cooling

THE REPAIRMAN SHOWED UP ON TIME. HE WAS VERY POLITE. HE WAS ABLE TO DIAGNOSE THE PROBLEM OVER THE PHONE AND THEREFORE, WAS ABLE TO PICK UP THE PARTS PRIOR TO COMING ON-SITE, WHICH SAVED TIME. HE REPLACED THE TIMER ON THE DRYER AND CLEANED OUT THE LINT AS A PRECAUTION. FOR THE WASHER, BECAUSE THE LEG WAS BROKEN OFF, HE SAID THERE WAS NOTHING WE COULD DO SHORT OF PURCHASING A NEW MACHINE SO HE JUST PUT SOME CARBOARD UNDER IT. HE DIDN'T CHARGE ME FOR THAT PORTION OF THE LABOR.

I WAS VERY HAPPY WITH THE WORK THAT WAS PERFORMED. THE SERVICE GUY WAS THOROUGH AND TOOK TIME WITH US AFTERWARDS TO TALK ABOUT THINGS WE MAY WANT TO DO IN THE FUTURE. HE ANSWERED ALL OUR QUESTIONS AS WELL. I WOULD DEFINITELY HIRE AGAIN!

WHEN MY HEATING PROFESSIONAL RETIRED (AFTER USING HIM FOR 10 YEARS FOR VARIOUS PROJECTS), I FOUND DELJO THROUGH ANGIE'S LIST AND GAVE THEM A TRY BASED ON GOOD REVIEWS. AS USUAL , THE REVIEWS LED ME IN THE RIGHT DIRECTION- USING DELJO WAS A HASSLE FREE, ENJOYABLE EXPERIENCE. BOTH THE WOMAN ANSWERING THE PHONE (JOYCE?) AND THE TECH , RORY , WERE BOTH PLEASANT, AND PROFESSIONAL. RORY WAS RIGHT ON TIME , FRIENDLY , AND KNEW HIS BUSINESS. ALTHOUGH THEY AREN'T A TINY COMPANY, YOU GET THE FEELING THEY HAVE PRIDE IN THEIR WORK AS A LOCAL BUSINESS. BASED ON MY EXPERIENCE, I'D RECOMMEND THEM TO OTHERS FOR EITHER MINOR MAINTENANCE OR BIDDING A LARGER PROJECT.

THE COST IS AN ANNUAL FEE WHICH WILL COVER TUNE UPS FOR TWO AIR CONDITIONERS THIS SPRING. THEY WERE LATE BUT CALLED TO LET ME KNOW. EVEN WITH THAT, THE TECHNICIAN ARRIVED JUST AFTER THEIR PROJECTED TIME FRAME.

THE COMPANY WAS VERY RESPONSIVE AND THE SERVICE PEOPLE WERE VERY FRIENDLY AND HELPFUL. WE RAN INTO A PROBLEM WITH CONNECTIONS ON ONE OF THE RADIATORS AFTER FLOORING COMPANY MOVED IT WHILE REFINISHING WOOD FLOORS. THERE WAS LEAKING WHICH SENT WATER DOWN INTO OUR FAMILY ROOM THROUGH RECESSED LIGHTING. YIKES. REPAIRS ENDED UP COSTING MUCH MORE THAN THE ANTICIPATED SERVICE COSTS. OVERALL A VERY GOOD EXPERIENCE. THEY EVEN SWEPT AND CLEANED AREA THEY WORKED IN.

WE HIRED THEM FOR A WINTER CHECK-UP ON THE FURNACE, AS WE HAD TRIED ANOTHER COMPANY A FEW TIMES & FOUND THEM TO BE DISHONEST. THE MAN FROM DELJO WAS EXTREMELY POLITE, SHOWED UP RIGHT ON TIME, DID A THOROUGH CLEANING OF THE FURNACE, INCLUDING VACUUMING, CHECKED EVERYTHING (AS FAR AS I COULD TELL) AND SAID THAT EVEN THOUGH IT WAS A 20-YR. OLD FURNACE HE COULDN'T FIND ANYTHING WRONG WITH IT. HE DID NOT TRY TO SELL US RIGHT AWAY ON A MAINTENANCE CONTRACT, NOR DID I ASK ABOUT ONE SINCE WE'VE BEEN BURNED A COUPLE OF TIMES. I WILL PROBABLY HIRE THEM AGAIN FOR THE SPRING MAINTENANCE ON THE A/C, AND IF WE HAVE ANY PROBLEMS IN THE MEANTIME I WILL DEFINITELY CALL THEM.

DELJO WORKED AROUND MY EXTREMELY BUSY SCHEDULE AND SHOWED UP EXACTLY WHEN THEY SAID THEY WOULD.

DID A GOOD JOB, BUT WERE LATE BY 35 MINUTES. I HAD TO CALL AND FIND OUT THEY WERE STUCK IN TRAFFIC INSTEAD OF THEM NOTIFYING ME. HOWEVER THEY DID A GOOD JOB AND I HAVE HIRED THEM TO DO THE BI-YEARLY MAINTENANCE ON THE UNIT.

WORK WAS PERFORMED WELL WITH FRIENDLY, PROFESSIONAL SERVICE. PRICE WAS FAIR COMPARED TO ANOTHER HIGHLY RANKED HEATING/COOLING COMPANY.

REPLACING A FURNACE IS MORE INVOLVED THAN I EXPECTED! BOB TURK WAS VERY HELPFUL AT ALL STAGES OF THE PROJECT. PLUS HE EVEN FOLLOWED UP AFTERWARDS TO MAKE SURE THE WORK WAS DONE PROPERLY AND TO ANSWER ANY QUESTIONS. VICTOR AND ROBERT DID AN EXPERT JOB INSTALLING THE EQUIPMENT IN A TIGHT UTILITY CLOSET. DUCTWORK ETC. LOOKS VERY NEAT AND PROFESSIONAL. BOB RECOMMENDED A COMBUSTION AIR VENT FOR MY SITUATION. HE SPECIFIED HOW IT SHOULD BE INSTALLED AND IT TURNED OUT GREAT. VICTOR AND ROBERT CLEANED UP AFTER THEMSELVES BETTER THAN ANY WORKERS I'VE EVER HAD IN MY HOME BEFORE. ALSO, THE NEW FURNACE IS A HUGE IMPROVEMENT, IN TERMS OF LESS NOISE AND MORE COMFORT. DELJO IS REALLY A FIRST RATE OPERATION. AFTER SEEING ALL THE POSITIVE REPORTS ON ANGIE'S LIST (MINE INCLUDED), I FEEL CONFIDENT REFERRING ALL MY A/C AND HEATING NEEDS TO THEM.

THE TECHNICIAN WHO CAME OUT WAS POLITE, FRIENDLY, HELPFUL AND HONEST. WE FELT LIKE WE WERE IN GOOD HANDS WITH HIM AND COULD TRUST WHAT HE HAD TO SAY. I WOULD HIGHLY RECOMMEND THIS COMPANY TO ANYONE LOOKING FOR HEAT AND A/C SERVICE.

NO COMPLAINTS. FAST, FRIENDLY SERVICE. COMPETITIVELY PRICED. WOULD RECOMMEND.

I WAS VERY PLEASED WITH DELJO. I THOUGHT I HAD AN A/C PROBLEM INITIALLY WHEN I CALLED THEM, BUT THEY ASKED A FEW QUICK QUESTIONS AND GAVE ME INSTRUCTIONS ON THE PHONE. I WAS ABLE TO SOLVE MYSELF WHAT I THOUGHT WAS A PROBLEM. I HAD THEM COME OUT ANYWAY TO DO MY ANNUAL CLEAN AND CHECK OF THE SYSTEM. THE TECHNICIAN WAS THOROUGH AND PROFESSIONAL. I WAS VERY PLEASED.

JOYCE WAS PLEASANT AND VERY HELPFUL ON THE PHONE. SHE MADE AN EXTRA EFFORT AND WAS ABLE TO WORK WITH MY SCHEDULE AND STILL GET ME SAME DAY SERVICE. THE APPOINTMENT WAS SET FOR BETWEEN 11AM AND 1PM. MIKE CALLED AT 10:55 TO SAY HE WOULD BE HERE WITHIN 15 MINUTES, AND WAS. HE WAS FRIENDLY, THOROUGH, ANSWERED MY QUESTIONS AND EXPLAINED THINGS AS HE WENT (E.G., IMPORTANCE OF CLEANING THE FILTER FREQUENTLY). THE SERVICE SEEMED REASONABLY PRICED, AND THE COUPON MADE IT EVEN MORE SO. IT WAS A PLEASURE DOING BUSINESS WITH DELJO. I WILL DEFINITELY CALL THEM FOR ANNUAL SERVICE, AS WELL AS ANY OTHER A/C PROBLEMS IF THEY OCCUR.

JOYCE, WHO ANSWERS THE PHONE, WAS FANTASTIC! SHE QUICKLY SET UP AN APPOINTMENT AND TOLD ME TO CALL BEFORE I LEFT THE OFFICE TO SEE HOW CLOSE THE REPAIRMAN WAS (SO I WOULDN'T HAVE TO MISS WORK). RORY, THE TECHNICIAN, WAS ALSO FANTASTIC! HE WAS PLEASANT, KNOWLEDGEABLE AND HONEST. HE QUICKLY DIAGNOSED MY PROBLEM AND FIXED IT. HE ALSO MOVED MY A/C UNIT SO I COULD CLEAN IT. THESE GUYS GO ABOVE AND BEYOND THE CALL OF DUTY. I WILL ALWAYS CALL THEM WITH HVAC PROBLEMS AND WOULD HIGHLY RECOMMEND THEM TO ANYONE.

SUPERB, COURTEOUS, AND HONEST SERVICE FROM BOB TURK, WHO CAME WITHIN A DAY OF MY FIRST PHONE CALL TO PROVIDE AN ESTIMATE. HE CAME ON TIME, EVALUATED AND ADJUSTED SEVERAL RETURNS AND VENTS, AND IDENTIFIED A QUICK FIX (WHICH HE THEN IMPLEMENTED) TO DRAMATICALLY INCREASE CIRCULATION UPSTAIRS. HE ADVISED AGAINST ANY COSTLY DUCTWORK AND DID NOT CHARGE FOR HIS HELPFUL VISIT. HE WAS VERY CAREFUL NOT TO LEAVE ANY MARKS ON FURNITURE OR CARPET, EVEN DONNING SHOE COVERS AT THE DOOR. I CANNOT OFFER HIGH ENOUGH PRAISE FOR TURK, HIS HONESTY AND EXCEPTIONALLY PLEASANT DEMEANOR WILL EARN HIM MANY REFERRALS AND REPEAT BUSINESS FROM THIS SATISFIED CLIENT.

MIKE, THE TECHNICIAN, WAS NOT ONLY ON TIME - HE WAS EVEN EARLY, AS WELL AS PLEASANT AND COURTEOUS. THE WORK WAS DONE EFFICIENTLY AND THE WORKER WAS VERY NEAT. NOT ONLY DID HE REPORT ON THE WORK DONE, HE ALSO TOLD ME ABOUT HOW THE WORK WAS THAT WAS DONE BY THE BUILDER WHICH WAS NICE TO KNOW FROM A PROFESSIONAL. THE BILL WAS EVEN LESS THAN THE ORIGINAL ESTIMATE AND THEN I HAD A COUPON WHICH WAS ONLINE FROM ANGIE'S LIST AND EVEN THOUGH HE HAD MADE OUT THE BILL ALREADY, HE DID NOT HESITATE TO ACCEPT IT AND CORRECT THE AMOUNT WHICH WAS EVEN LOWER. I FOUND THIS COMPANY TO BE ONE I WOULD DEFINITELY USE AGAIN.

CAME OUT TO DO AN ESTIMATE. SAID THEY'D CALL TO ARRANGE TIME TO COME BACK TO FINISH THE ESTIMATE. DIDN'T CALL TO SET TIME AND DIDN'T RETURN MY PHONE MESSAGES FOR DAYS. EVENTUALLY, SAID THEY DIDN'T NEED TO COME BACK AFTER ALL AND GAVE FINAL ESTIMATE OVER PHONE.

GREG Z WAS ON TIME, VERY POLITE, WILLING TO EXPLAIN IN DETAIL WHAT HE WOULD DO AND ANSWERED ALL MY QUESTIONS. I THOUGHT THE PRICE WAS A BIT HIGH FOR 2 HOURS WORTH OF WORK, BUT IT WAS WHAT THEY QUOTED ME UP FRONT, SO THERE WERE NO SURPRISES. I WOULD NOT HESITATE TO RECOMMEND THEM.

I WAS VERY PLEASED WITH THE FACT THAT THEY WERE ON TIME, THE WORKERS WERE PROFESSIONAL AND COURTEOUS.

GOOD EXPERIENCE ALL AROUND, FROM THE FRIENDLY OFFICE STAFF TO THE ACTUAL SERVICE CALL. THE TECHNICIAN WAS PROFESSIONAL, POLITE AND KINDLY ANSWERED MANY QUESTIONS ABOUT COMPONENTS, ETC.

I USED DELJO WHEN WE LIVED DOWNTOWN AND CALLED THEM AGAIN WHEN WE MOVED INTO OUR NEW PLACE IN GLENVIEW. THEIR OFFICE STAFF IS VERY PROFESSIONAL. THE SERVICE PERSON CALLED TO LET ME KNOW HE WOULD BE ARRIVING AT THE VERY END OF THE TIME WINDOW AND TO MAKE SURE THAT WAS STILL OK. HE DID NOT CHARGE ME FOR SERVICING THE HUMIDIFIERS BECAUSE THEY JUST NEEDED TO BE RECONNECTED. OTHERWISE THEY WERE IN GREAT SHAPE (NEVER USED), I WILL CONTINUE TO USE DELJO.

BOB TURK WAS VERY PROFESSIONAL AND RESPONSIVE. HE DEFINITELY DIDN'T TRY TO SELL US THE MOST EXPENSIVE SYSTEM AND PRESENTED US WITH SEVERAL OPTIONS. PRICING WAS GOOD. WE ENDED UP GOING WITH ANOTHER COMPANY, BUT I WOULD HAVE FELT VERY COMFORTABLE USING DELJO.

THE SECOND MAN WAS VERY NICE AND I WOULD REQUEST AND USE HIM AGAIN. I DID HAVE HIM COME AND CLEANED MY FURNACES. I AM NOT SURE HOW TO COMPARE THEIR PRICING, BUT IT SEEMED FAIR TO ME.

EXPERIENCE WAS FINE, BUT THE COST WAS PROHIBITIVE.