Charlie's Plumbing Heating & Sewerage Service Inc

Plumbing, Water Heaters, Heating and Air Conditioning,

About us

3 employees. No subs. Cost determined by the job. Travel charges may apply. Extra charge for after-hours service. Ask about angie's list discount.

Business highlights

33 years of trusted experience
Emergency Services Offered

Services we offer

Home Plumbing & Heating Systems, Drain Cleaning Services Installation & Repair.

Amenities

Senior Discount

25%

Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.9126 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
2%
2
2%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.7

Filter reviews by category

Showing 76-100 of 126 reviews

Corey S.
04/2011
5.0
plumbing
  + -1 more
I had a multiple plumbers review our options and quote us. Charlie had the best solution for moving our sink without blowing major holes in our walls and ceilings. He quoted a very fair price, and offered to come back after the kitchen was complete to hook up everything from the sink to the stove. I was nervous to pay him 95% for the rough-in because I was not sure anyone would be motivated to return to do a bunch of little jobs for nominal final payment. Fortunately, this was not a concern. He met me at the Home Depot so I could purchase exactly what I needed so I did not have to pay a markup for him to buy the equipment. He spent a better half of a day working on my project and did not charge any more than the original quote. The job went well and this would probably be the least stressful plumbing job I have had.
Description of Work: Charlie helped with the plumbing on a kitchen remodel. He moved the sink pipes, closed off and cleaned up the original plumbing, added a refrigerator water line and moved the gas line. He came back and hooked up all of the final connections.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

John P.
03/2011
5.0
plumbing
  + -1 more
Set up an appointment for an estimate. Charlie did come and surveyed the area. He was suppose to give me an estimate on Sunday. Didn't here from him. He did call on Monday to tell me he didn't forget but would call back on Tuesday with an estimate. One week later...no estimate. Update: 4-6-11 Charlie phoned to apologize about not following up with me as he had a personal emergency. In light of that information I will give a chance on future work. Unfortunately it was too late for this job.
Description of Work: Set up an appointment for an estimate. Charlie did come and surveyed the area. He was suppose to give me an estimate on Sunday. Didn't here from him. He did call on Monday to tell me he didn't forget but would call back on Tuesday with an estimate. One week later...no estimate. Update: 4-6-11 Charlie phoned to apologize about not following up with me as he had a personal emergency. In light of that information I will give a chance on future work. Unfortunately it was too late for this job.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Richard L.
03/2011
5.0
plumbing
  + -1 more
Charlie was perfect! I would recommend him to anyone. On time, fair price, and did an excellent job.
Description of Work: Charlie replaced the kitchen faucet and did some minor toilet repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

CLARISSA AND JIM G.
03/2011
5.0
plumbing
  + -1 more
had a toilet water tank that had a small leak from the tank into the bowl and that had not stopped after I had replaced the flapper twice. I had Charlie and his assistant scratching their heads until they applied superior logic, having ruled out all other apparent possibilities, and they felt down inside the valve below the flapper where they found a odd insert that sitting just inside the valve. Problem solved.
Description of Work: Removed old flapper part from valve below flapper and stopped slow but steady leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

marlene W.
02/2011
5.0
drain cleaning, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
Charlie's Plumbing Heating & Sewerage Service INC does good quality work. and i would highly recommend him to other people. i would use him again in the future.
Description of Work: Charlie's Plumbing Heating & Sewerage Service INC installed the entire plumbing job in the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Rosalia K.
02/2011
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I contacted Charlie to install water lines and gas pipes for washer and dryer in a single family home that was in the final process of renovation as a rental. A licensed electrician had brought up the electrical to code, but the contractor, as part of the kitchen remodeling job, had done plumbimg from kitchen to basement. Charlie did an excellent job in installing the water lines, gas pipes and connections for the washer and dryer. He was also very thorough and generous with his time in reviewing the whole house inside-outside plumbing without any expectation of being hired to do additional work. He was very patient in helping me understand technical requirements and what options were available to avoid future problems. Charlie discovered that water lines from the dishwasher and pipes from kitchen to basement had been installed incorrectly. In addition, there were many basement plumbing ?repairs? the previous elderly owner had done that were of a temporary nature and had potential for disaster. Based on my initial experience of Charlie?s performance, I did hire him to update all the kitchen and basement plumbing, install new vanity and fixtures in two bathrooms, clean outside sewer, and other miscellaneous work. He also volunteered work free of charge outside the scope of our agreement, like replacing broken tiles and caulking the bathtub. Charlie?s responsiveness to my scheduling needs and the quality of his finished work were excellent, and his fees were fair considering the work done, the time spent and the good quality. I am confident the plumbing is in order now, and I also know I can count on Charlie for other requirements or for any emergencies 24/7 that may come up in the future.
Description of Work: Install water lines and gas pipes for washer and dryer; update all the kitchen, bathroom and basement plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

James S.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
Our old furnace kicked the bucket in the first freeze. We used Charlie's in the past to fix some gas leaks and were pleased with his service, so we called on him again. Charlie does excellent work. For this problem, he identified the issue quickly (worn blower motor) and acquired and replaced the motor within three hours of starting the job. He was very thorough in explaining the problems and honest about the amount of work required. Given its age, we suspected we need a full furnace replacement, but he assured us the replaced part would work through the winter and recommended we wait until warmer weather to pull the plug. Our only quibble is responsiveness and punctuality. For the past two jobs, scheduled appointment times went way past and it has taken more than one call to find out when Charlie would arrive. To be fair, he was apologetic for the delays and made adjustments to the price to make up for the inconvenience. The price was very reasonable in the end. Charlie is very good and is in demand, to be sure.
Description of Work: Replacement of furnace blower motor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$400

Pamela M.
12/2010
5.0
plumbing
  + -1 more
again, it didn't really go anywhere. just really dig angie's list and wanted to do something.
Description of Work: i really don't have much to say. we called charlie about a garbage disposal and a shower drain, both of which i ended up fixing myself. it really had to do with sticking my hand in and feeling around, pressing things, dislodging things, pulling stuff out, etc. but charlie was very responsive, friendly, and professional over the phone. he actually gave me some tips. should something occur in the future that i am unable to stick my hand into, i own't hesitate to give him a call.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Michele K.
08/2010
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Charlie is very professional and responsive. I would not hesitate to use Charlie should we ever need any plumbing work.
Description of Work: We were in the process of closing on our home. My husband had fixed a couple of gas leaks and a leaky pipe from the bath tub which appeared on the inspection report. Three days before the closing we were informed that we needed a receipt as proof that the items had been repaired. We called Charlie's Plumbing and Heating on Thursday evening. First thing Friday, Charlie returned our call and showed up at our home within the hour. He inspected the pipe under the crawl space and re-tested the gas leaks. There were no issues to report or repair. The buyers did their walkthrough on Saturday afternoon, and their inspector indicated that the leaks had not been fixed. He was using an electronic gas detector. We told them that there were no leaks. My husband and Charlie had done the bubbles test, and there were no leaks. They were insistent. Our realtor then contacted Charlie on Sunday afternoon. Charlie readily agreed to come again on Monday morning (at no charge) and retested the gas leaks. Again, there were no leaks. After further negotiating with the buyers, we did close that Monday.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

CURT K.
08/2010
5.0
plumbing
  + -1 more
Charlie and his assistant, Sean, were very friendly and easy to work with. They worked hard when they were at my house and I am very happy with the quality of their finished work. Charlie ran into several issues throughout the course of the project (including hidden gas lines in the walls, etc. He worked around these problems and kept me aware of them. In the end, the problems resulted in some additional costs, but I think Charlie's rates were very fair. We also hired Charlie to fix some leaks in the bathroom and run some new pipes under the kitchen sink. Both of those projects were finished on the same day and we have not had any problems since. My only concern is that it took a while to get the project started. It took two weeks from the time I contacted Charlie until he actually started (longer than he initially said on the phone). The project also took longer to complete than we anticipated. Part of that was due to the unforeseen issues he encountered (described above). I also think we did this project during a busy time of year (March \ April) when contactors like Charlie have lots of projects going at the same time. Charlie often did not arrive at our house until the afternoon and then would work into the evening. Overall, I was very happy with Charlie and I would use him again and recommend him to others.
Description of Work: We hired Charlie to run new water lines, gas lines, and drain lines for two new washers \ dryers. The work included running drains from the third floor to the basement. It also included cutting open the floor in the basement to connect to the main sewer and then partially repairing the floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$4,500

Rajan R.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I have used them before and it went well for us. The guy is pretty good.
Description of Work: Charlies’ Plumbing Heating & Sewerage Service Inc fixed some issue in our bathroom about a month ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

DERON N.
03/2010
5.0
plumbing
  + -1 more
Couldn't have asked for better, more prompt service. Charlie talked me through the entire process and did the work in a very quick and efficient manner.
Description of Work: I called for an after hours job - the unoccupied basement unit of the three-flat I live in had a significant water leak (a steady flow of water). Charlie came out and capped the water line running to the leaky shower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Nyran P.
02/2010
5.0
plumbing
  + -1 more
I called Charlie at about 9:00 am. He picked up immediately and said he could come that same day, but not until sometime after 11:00. True to his word, shortly after 11:00 he called to say that he was nearly there. As it turns out, all that was needed was a little expert plunging. Charlie charged me only $85 for this prompt visit, which in my experience is lower than most plumbers' minimum charges. He also cheerfully stuck around for another ten minutes or so to look at a couple of things relating to the house's plumbing and answer my questions, free of charge. I will definitely call Charlie the next time I have a plumbing issue.
Description of Work: Unclogged an overflowed toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

christopher M.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Experience was very good with Charlie. I thought that $125 was a bit higher than I had anticipated given some of the more recent postings here on Angie's List, but I neglected to inquire about that in advance, so I can't really fault Charlie in that regard. Best to ask up front. Still, Charlie is patient and informative and genial. I would use him again.
Description of Work: Furnace would not light up this morning... Shut off main blower and restarted once or twice on my own, but to no avail. Shut it off and called Charlie at 10AM on Saturday. He was here by Noon the same morning. Of course as with an auto mechanic, the system started up and worked fine so he didn't have to do anything to repair it. But he was patient and explained the whole furnace system operation and made notes and took some photos, so that he could expedite a future visit, if the problem reoccurs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Majid A.
01/2010
5.0
heating & air conditioning/hvac
  + -1 more
Great- he came at the time we had decided upon, was available on the weekend, and only charged $50 for the weekend house call.
Description of Work: I called Charlie on Saturday night at midnight because our furnace wasn't working at it was 15 below outside. Because we have a fire place, I told him I thought I'd be ok overnight, and he agreed to come first thing on Sunday morning. When he got here, he found the problem quickly (fuse), fixed it, and spent some time talking to us about trouble shooting if it happens again. We were more than happy to pay $50 for the house call on a Sunday morning! We will definitely use him again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

SHARON S.
12/2009
5.0
plumbing
  + -1 more
I called Charlie and he called me back within 24 hours. When I returned his call he was able to come over the same day. He listened to the problem, checked it out and offered his expertise. We didn't have to have any work done but would definitely call him again.
Description of Work: We had a leak in the ceiling of the storage room in our 6 unit condo building. Charlie came over the same day and checked it out. With his help we were able to ascertain that it was because of a leaky washing machine in the retail unit upstairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Rajan R.
07/2009
5.0
water heater repair
  + -1 more
It went great. Initially needed to repair a broken water heater, found out about bad ventilation out. Spent the whole day and next with coworker rebuilding exhaust through roof from water heater and furnace to ensure no carbon monoxide stayed in place. This was a valid problem as I know the work that was previously done by previous owner was shoddy, and the wires looked very clumsily put together. Verified that air was coming out of roof after it was rebuilt. VERY fair price and explained everything he did as well as ALWAYS answering calls, which has always been a problem for me with other contractors. Read the other reviews, this guy does great work for a fair price
Description of Work: Repaired vent out of water heater, rebuilt exhaust from water heater and furnace out to roof. Rebuilt brick area around chimney through which exhaust was going through and repatched the wall. Spent 1.5 days working on it with another guy. Once the drywall was torn out, it was clear that it wasn't previously vented correctly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

PETER D.
07/2009
5.0
plumbing
  + -1 more
I checked Angie's list when one of my tenants called me to report flooding in the basement. As an absentee landlord, I was extremely concerned. I called Charlie's Plumbing because he was highly rated and resonably close to my property. Charlie was very helpful throughout the process. He didn't sweat the fact that I had to overnight a check, and he even worked with the hardware store to make sure the heaters got delivered before the fourth of July holiday! Charlie worked late on the second to ensure that my tenants had their new heaters and hot water - and he called me throughout the entire process. I was really happy with Charlie's service. It is really hard sometimes to find good contractors - especially when you live far from your property. I am grateful that there are people like Charlie that take pride in doing a good job at a fair price, even on a tight schedule. I would definitely use Charlie's plumbing again. He made me and my tenants very happy. Pete DeMay
Description of Work: Charlie replaced two old hot water heaters. One had burst - leaving my tenants to contend with water in the basement etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Mark B.
07/2009
5.0
plumbing
  + -1 more
Charlie really helped us when we were in a tight spot. He was very personable and cared about doing a good job. He was aptient and generous with his time. He even performed a minor plumbing repair for me on the spot despite the fact that he came to help us fix our A/C. I would recommend his services.
Description of Work: Charlie, though technically not an air conditioning contractor, came over to try and help us fix our A/C unit as his shop is located not far from our residence and no one else was available. We were desperate and he was kind enough to try and help us. He does heating work, so he was at least able to test some of the wiring and inspect the module board and look over the unit itself. His diagnosis got us going in the right direction as it was in fact a bad capacitor issue and Charlie was able to determine that the power distribution and switch system seemed off.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

WILLIAM W.
05/2009
4.0
water heater repair
  + -1 more
HE did take it upon himself to drive onto my grass and leave a nice dent in my grass. He did tell me about it, he didn't think he had enough on the driveway. HE was okay, good enough
Description of Work: Repaired my water heater

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$210

Kelly F.
01/2009
5.0
plumbing
  + -1 more
Charlie is really great to work with. He was definitely able to come out within the hour we called him. He was very professional and very knowledgeable. He helped us handle the situation well, and was very personable and communicated well.
Description of Work: We used Charlie's Plumbing, Heating, and Sewerage Service Incorporated when we had a pipe burst and needed an emergency fix.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

NATHAN C.
01/2009
5.0
plumbing
  + -1 more
Charlie did an excellent job. He is efficient and professional. We would not hesitate to call him again.
Description of Work: Charlie assisted us with a burst pipe that flooded our basement. He came to our house at 9:30 p.m. the night before Christmas Eve. Charlie quickly identified the source of the leak, tore open the drywall, and capped the burst pipe. He later returned to repair the pipe and re-insulated.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$850

Michael B.
12/2008
5.0
drain cleaning, sewer cleaning
  + 0 more
I called Charlie on a Friday morning after we discovered that we had a blocked drain or sewer. He said he would be able to come by the next day (Saturday) right after a morning appointment that was already scheduled. He called like he said he would and then showed up within 15 minutes of his estimate. Charlie was very methodical in his approach and he explained everything he was doing. He cleaned up very well after the service call. I was very pleased with the professionalism and the service experience.
Description of Work: Charlie diagnosed where a drain in our basement was clogged, removed the clog, and then ran a good deal of water through the system to ensure that he cleared out all of the things that were making the water back up. It turned out someone had flushed some paper towels down the toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Sara C.
09/2008
5.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
I was getting quotes on flood control systems for my basement and Charlie was one of the 3 I called. Of the three, he was the only one to offer me options. Charlie spent a considerable amount of time explaining the different systems available and made suggestions on the best possible and cost efficient one suitable for my basement. He recommended that I try using a stand pipe since it seemed that a stand pipe was used before. He suggested that I have a camera run through the buildings main sewer line first to find out what type of pipe I have (cast iron or clay) and what condition it's in. Charlie did not charge for the hour of discussion. A few days later I had Charlie come and run the camera through the buildings main sewer line. Charlie explained in detail what we were seeing on the monitor. The price was fair for the time spent and the reassurance that the sewer line was in good condition. Based on what we saw in the camera and Charlies recommendation I decided to try the standpipe. I had him come back a third time. He rethreaded an existing hole were the old standpipe used to be and then installed a new 5' standpipe. It took less than an hour and the price was ok (much less than any other system). A few days later we had a 2 day rainfall and the standpipe actually worked! (I had my doubts). A rain like that would normally mean water gushing into the basement from the old standpipe hole.
Description of Work: 1. Described in detail available flood control systems and approximate costs. 2. Ran camera through buildings main sewer line and out to street. 3. Installed standpipe requiring rethreading existing hole to sewer line.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$500

Debbie H.
09/2008
5.0
plumbing
  + -1 more
Everything went smoothly. Charlie called back the day after I contacted him, made an appointment, and showed up on time. He fixed the toilet and the sink handle in about a half hour. He advised me that if the toilet continues to cause problems, we will have to replace a part, but he tried to avoid that by making some adjustments. He had to take apart the sink handle to fix it.
Description of Work: Adjusted a valve in the toilet that was causing the toilet to run constantly. Also, recorded the model number of replacement parts if necessary to replace later. Fixed a sink handle that was stuck.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Contact information

2235 W Erie St, Chicago, IL 60612


Service hours

Sunday:
6:00 AM - 11:00 PM
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
PL15627
Trade License Locale
IL - Illinois
Trade License Authority
State of Illinois including all suburbs and the city of Chicago
Trade License Expiration
04/30/2021
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Heating and Air Conditioning,
Drain Cleaning,
Natural Gas Lines,
Sewer Cleaning,
Drain Pipe Installation,
Wells and Pumps

FAQ

Charlie's Plumbing Heating & Sewerage Service Inc is currently rated 4.9 overall out of 5.

Sunday: 6:00 AM - 11:00 PM

Monday: 6:00 AM - 11:00 PM

Tuesday: 6:00 AM - 11:00 PM

Wednesday: 6:00 AM - 11:00 PM

Thursday: 6:00 AM - 11:00 PM

Friday: 6:00 AM - 11:00 PM

Saturday: 6:00 AM - 11:00 PM

Charlie's Plumbing Heating & Sewerage Service Inc accepts the following forms of payment: Check
No, Charlie's Plumbing Heating & Sewerage Service Inc does not offer free project estimates.
No, Charlie's Plumbing Heating & Sewerage Service Inc does not offer eco-friendly accreditations.
Yes, Charlie's Plumbing Heating & Sewerage Service Inc offers a 25% senior discount.
Yes, Charlie's Plumbing Heating & Sewerage Service Inc offers emergency services.
No, Charlie's Plumbing Heating & Sewerage Service Inc does not offer warranties.
Charlie's Plumbing Heating & Sewerage Service Inc offers the following services: Home Plumbing & Heating Systems, Drain Cleaning Services Installation & Repair.

Contact information

2235 W Erie St, Chicago, IL 60612


Service hours

Sunday:
6:00 AM - 11:00 PM
Monday:
6:00 AM - 11:00 PM
Tuesday:
6:00 AM - 11:00 PM
Wednesday:
6:00 AM - 11:00 PM
Thursday:
6:00 AM - 11:00 PM
Friday:
6:00 AM - 11:00 PM
Saturday:
6:00 AM - 11:00 PM