Captain Rooter Emergency Plumbers Chicago
About us
With over 35 years in the industry, Captain Rooter Emergency Plumbers Chicago treats you like family. We are family owned and operated, so we know what is truly important. Our plumbing service professionals are constantly trained in the latest tools and technology of the trade to ensure we can get the job done right the first time. Professionalism, integrity, honesty and our dedication to taking pride in our workmanship will reflect our work. Call us now at 773-840-7800! Our skilled plumbers provide drain cleaning and drain repairs by using products that are safe and efficient to use. Our field of expertise in drain cleaning is our prized specialty. Have an issue with your pipes? Or are you just looking for repairs on your drains? We have plumbers and drain cleaners who do the job right on the spot! We offer prompt and reliable service to sump pumps, water heaters, faucets, sinks, water lines, sewers, garbage disposals, toilets and more at reasonable rates. Our team is dedicated in providing the best possible solutions for all your plumbing problems. We take pride in providing efficient plumbing services that match your needs and your budget.
Business highlights
Services we offer
Fixtures & Sinks. Showers & Tubs. Bathroom Remodeling., Plumbing. Drain Cleaning. Hydrojetting. Water Heaters. Sewer Line. Sewer Camera Inspection. Sump Pumps. Gas Line. Repiping. Garbage Disposals. Faucets
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 59% | ||
| 14% | ||
| 12% | ||
| 7% | ||
| 7% |
So he finally gets here and says that the toilet is not leaking. I ask him where the water is coming from. (There is a wet stain in the marble floor all the way around the base of the toilet) He says he does not know. I tell him to replace the wax ring. He gets another wax ring from his truck. Not the same kind for my toilet. He is about to put it on when I ask about it. He says, "Okay I'll go to home depot and get the same kind".
He comes back and replaces the wax ring. Then I ask him to look at another thing under the sink upstairs. He says, "I'm already over the two hours. I went to Home Depot but I'm not even going to charge you for that" I said, "You got here at 10:35, what time is it now?" He looks at his phone and says "Almost 12:30". I look at his phone and it reads 12:16. He agrees to go look under the sink.
It seemed to me like he was only interested in doing the least amount of work possible for the 2 hour AL deal. I felt like he was doing me a favor to check out what was needed under the sink. (It needs a shutoff valve for the refrigerator water line and he said he'd have to go to Home Depot and it would be $185)
"Sorry for being late due too very bad weather in chicago lately and some jobs r bigger than others bigger than others . And as far as doing the least amount of work it say in big deal that labor only... Which. No big deal. But there is only 1 kinda wax last time i check customer just wanted the one with the black plastic cone wich professionals do not use due to reducing the size of the drain. But as he requested we got that 1. For him so he be happy butt that part of the time in the 2 hrs but if he had just let us put what we use in every house in there would been more time. And the wrong adress it was a street that sounded the same just a few blks away honest mistake but his A.L on angies list is a total differnt location ."
"SAME CUSTOMER SAME JOB TRYING TO MAKE MY COMPANY LOOK BAD AND GIVE BAD REVIEWS FOR SAME JOB..... look PER LAST REVIEW"
"Im sorry that we show up a few hours late due too bad weather conditons and heavy volume of work we cant help that ther are more problems on one job before the next as was explained to customer. But as it states on big deal parts are not included and customer didnt want to do job. due too 185 for each additional hour after 2hr deal was up. re doing a tub faucet and moving from it orginal place was so easy... Well sorry job couldnt be done in 2hrs...."
He did a great job and solid cleanup afterward. I highly recommend him!
I would use them again in the future.
If all you want is a job done, and done reasonably well, I would recommend. However, if you are looking for someone to reliably show up on time (or at least provide notice), I would advise to go a different route.
"Im Jesse the plumber that went out to this property ,Yes i inspected threw a hole in the ceiling and went up stairs and found there toilet was loose (like a rocking chair) and was install incorrect when i let customer know he said it was something that was done by a non professional. So had to replace toilet wAX ring with spacer and new bolts wasnt the easiest job due to fix someone elses mistakes so tested it and the leak had slow down but there was still water, but toilet was tight and seal now. Open up ceiling more and discovered the tub was leaking too, well try to take out tub drain to reset it and come to find out THE UNPROFESSIONAL put pipes in Croocked and would no seal flush Way bigger job and couldnt be done with the 2hr deal so customer ask me how much & can u send me a est and i said i can gave U a verbal estimate right now it would be about $585 he said ok i let you know...Sorry that he felt that we coulndnt fix his problem in 2 hrs but that job alone was about a 4hr job to get up into ceiling and cut out and fix it the correct way."
Licensing
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FAQ
Contact Information
2020 N California Ave, # 160, Chicago, IL 60647
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