Founded 1986 • With Angi since November 2002
Business Highlights
Minority Owned & Operated
Veteran Owned & Operated
Se Habla Español
Family Owned & Operated
Eco Friendly
Wears MaskAmenities
Free Estimates
Yes
Warranties
Yes
Senior Discount
$ 30 off
Eco-Friendly Accreditations
Yes
Licensing
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 948 reviews
Laura M.
06/05/2021
Chaz came on time replaced a fan motor ob my refrigerator and totally refurbished my dryer couldnt be more satisfied on the work performed
Description of Work
Fridge not cold and druer amoked
Category
appliance repair
Service Provider Response
We couldn’t be any more pleased with your expectations been met. Thank you for the opportunity to demonstrate our commitment-to excellence and integrity on what we doELIZABETH S.
05/19/2021
We've used AA Best before and they did not disappoint: they came the very next morning and fixed everything as good as new. Terrific service, would highly recommend them.
Description of Work
Our freezer had broken
Category
appliance repair
Service Provider Response
We are very pleased to know that your expectations were met and we always strive to better our service experience with all our customers a million thanksJANE H.
04/09/2021
Dishwasher wasn't working. It wasn't an immediate crisis, but they were still able to come out right away. Turns out that a previous plumber, when replacing a garbage disposal, had neglected to turn the water back on. So the very nice repairman did that and I was all set. It was a bit expensive just to turn the water on, but I've got limited mobility and can't get down on hands and knees (well, I can, but I'm not able to get back up again!) and it was worth it to me to have it done. Friendly, helpful, competent.
Description of Work
Appliance Repair
Category
appliance repair
Service Provider Response
Thank you kindly for the opportunity to help you with your appliance problems and looking forward to many more years [Member Information Removed] using your properly repaired applianceCheryl G.
02/25/2021
Excellent and outstanding service, had no problems at all.
Description of Work
Washing Machine repair
Category
appliance repair
Service Provider Response
Thank you for allowing us to be of service to your appliance repair needs. Will be glad to service and repair when any need for service you will need Thank you kindlyBradley M.
12/18/2020
Rich, the field manager was prompt, and was able to solve all of my problems over the phone. Clearly a class professional, and great customer service!
Description of Work
Dishwasher Repair
Category
appliance repair
Service Provider Response
Thank you for giving us the opportunity to be of good service to your appliance needsTerry F.
12/14/2020
great. told me my dryer had another ten years in it and needed only a bolt replaced. It was all good news and took about 2 hours to take a part the dryer and replace, with excellent clean up. He had the part on his truck. Couldn't have asked for better service. fixed within 8 hours of posting. Completed work on overtime ( after 5 )
Description of Work
broken dryer
Category
appliance repair
Service Provider Response
Thank kindly for allowing us to be at your service when you need us appliances are unpredictable and brake anytime and we are ready anytime to put them back in proper working order ,thank you for letting us be your first choiceClaire S.
12/10/2020
Larry J.
11/05/2020
Stove burner repair was so easy they did not charge me; the washing machine needed a door lock replaced which was completed in 10 or 15 mins. The servicemen called and came earlier than first scheduled; both wore appropriate masks.
Description of Work
Washing machine not starting; one burner on stove not lighting.
Category
appliance repair
Jane S.
10/30/2020
It went really well. Every part they could possibly need was readily available. Excellent service for a good price.
Description of Work
Replace the automatic pilot in an oven.
Category
appliance repair, air duct cleaning
Service Provider Response
Thank you kindly for using our repair knowledge and resourcesChristine S.
10/08/2020
it went well. He fixed it with no problems. There were absolutely no surprises. He also gave me some very helpful information.
Description of Work
Ice maker stopped working
Category
appliance repair
Service Provider Response
Thank you for trusting us in the repairs for any appliance problems we are always ready to serve your appliance needs.Thomas H.
08/25/2020
Excellent! They took care of the problem and even warned me about turning the fuse off which I didn't even realize. They took about 45 minutes, cleaned up and put everything back in order. I used them in the past a few years back for my refrigerator, and they did an excellent job, and even explained what caused the problem.
Description of Work
My dryer stopped working.
Category
appliance repair
Service Provider Response
Thank you for allowing us to give you excellent serviceChad P.
08/08/2020
Great! Had them fix a washer that wasn’t draining and replace a dryer vent duct. Would hire again.
Description of Work
repair washer and dryer
Category
appliance repair
Service Provider Response
Thank you for letting us do the BEST in service in town And will be ready when-ever the need to repairs callsClaudio V.
08/08/2020
Ivan Velez was very knowledgeable, friendly and honest. He discovered that our dishwasher electric panel needed to be replaced and provided us with necessary information and options. We definitely recommend him and feel comfortable calling him for any of our future appliance needs!
Description of Work
troubleshoot in a non working ge dishwasher
Category
appliance repair
Service Provider Response
Thank you for using our appliance repair resourcesLinda R.
08/08/2020
The technician was amazingly fast. He found both problems (one was a sock went down the lint trap!) and was able to fix the dryer within an hour. He was polite and left my kitchen cleaner than it was when he arrived. I would definitely recommend AA Best Appliance and will call them again when needed.
Description of Work
My clothes dryer was making noises and then stopped working.
Category
appliance repair
Service Provider Response
Thank you for using our services and been truthful about your experience with our repair service providedVinay C.
08/04/2020
Ivan was paid over an above the market price to replace a pump. He came highly recommended on Angie’s list. He supposedly replaced the pump, and left the machine covered in rust. When called back he agreed to return the same day but flipped when he saw the machine, refusing to remove the rust, he was screaming, cursing and storming out of my house. He acted very threatening, it was unsettling that a first time technician should act unprovoked in such a manner. I was literally requesting him to take the rust of the machine. I later learned from other reviews on feedback about his business, other clients having very unpleasant experiences with him and feeling very threatened by his way of conduct. What is worse is he kept texting me well after he left my house in the most derogatory way. Ivan does not appear professionally balanced to run a business.
Description of Work
Replacement of a pump in the washer
Category
small appliance repair
Service Provider Response
Very disturbed person I’m sorry for you customer communicated thru text only with relentless persecution Besides there is nothing we can do for an old rusted machine rust can not be removed see pictures nor ignorance IMG_8949.JPG This a predatorial minded person she stated “the previous person flooded my floor and got this new one replaced “. Couldn’t get that from me so she lost her mindSarah F.
07/21/2020
Ivan came out quickly and diagnosed the problem and fixed it all within 45 minutes. He was professional in wearing a mask, gloves and keeping social distance! He was even able to accept mobile payment to keep as contact free as possible.
Description of Work
Oven igniter repair
Category
appliance repair
April J.
07/02/2020
Mr STACY J Mrs RAQUEL M L.
07/01/2020
Damyant G.
04/13/2020
Alex was very professional and efficient. He quickly melted the ice obstructing the problem. Diagnosed the problem and replaced the parts. The fridge was back to working optimally the same day (repairs completed in a timely manner).
Description of Work
Refrigerator temp control system looked at and parts replaced
Category
appliance repair
Service Provider Response
Thank you fir the review but we do not have an Alex here nor serviced youmaria A.
02/05/2020
it went well. AA Best Appliance told me that I needed a new relay switch which means I need a new dryer... This is what I needed to know, if it was worth fixing.
Description of Work
My Dryer was not heating.
Category
appliance repair
Service Provider Response
Thank you for your review : customers dryer needed a relay board or computer board on a very old dryer. We advise her to replace it since part is costs too muchJOHN K.
01/17/2020
Scheduling was easy. Evaluation and estimate on first visit. 2nd visit provided a surprise but they went and got a different part in order to complete. Excellent service and would absolutely use again.
Description of Work
Fixed our dryer
Category
appliance repair
Service Provider Response
Yes we had to get a part that was originally issued as wrong part and the new one was a much bigger and more expensive required more labor and we also checked the washer. For the customer overall was left in very good condition. Thank you for using our servicesPaul G.
12/09/2019
Excellent. AA Best Appliance Repair is the provider I call over and over again for appliance repair. They are great communicators, come on time, review the situation, spell out the options and do a great job. This repair was on a Sears Kenmore Gas Dryer, where the drum had stopped turning. A new belt was needed and I asked to have the unit completely cleaned at the time and Ivan did a great job, pulling out some lodged lint in the trap, while cleaning. A great job.
Description of Work
Repairing Dryer Drum - Not Turning and Complete Dryer Cleaning
Category
appliance repair
Service Provider Response
We are highly appreciative for letting us be of service to you and your appliances. And will do it again when the need rises Happy holidays to you and your family and thank you againBrian C.
11/29/2019
Excellent. The technician arrived on time at 2PM (set for between 2PM and 4PM). He was able to diagnose the problem of blocked pipes between the dishwasher and the drain and fixed the problem. He tested it and we verified that the problem had been fixed. The price charged was reasonable for the work done. I would recommend this company
Description of Work
Repair to dishwasher that was not draining
Category
appliance repair
Service Provider Response
Thank you for letting us be at your service and we are very glad that all is working as it should. And may your holidays be as merry as wellGary S.
11/15/2019
The repairmen arrived on time and promptly repaired my broken dishwasher (which hadn't worked in 15 years). The repair took less than 30 minutes. The price was very reasonable and the service was courteous and efficient. I recommend them highly and without any reservation.
Description of Work
Repair of broken dishwasher
Category
appliance repair
Service Provider Response
Thank you for let in us know that you were satisfied with our performance and as usual we try our BEST to please your appliance repair needs in a manner that is done to please your repair needs. Happy holidays to you and a happy new yearPhone
Address
4540 N Springfield Ave
Chicago, IL 60625
Other Information
Services offered
Services not offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
wearing mask during covid pandemic and social distancing
Health & Safety Measures
We will wear masks and gloves when we visit your home
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.
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