Excellent. Alex had the parts on-hand to make the necessary repair. He was professional and completed the work in a timely manner. I would definitely hire him again.

Alex was great! Very personable and professional. Not only did he quickly diagnose and repair my 11 year old refrigerator, he also came up with a fix for my 1946 Roper stove. I will definitely hire him again.

Couldn’t have had a better experience - He was very professional and has a keen eye throughout the entire process, as it turned out great. Will be the first to call for similar projects. Thanks again.

I was extremely pleased with the speed at which the technician arrived —adding me to the end of a long day. The part needed was found quickly and installed the next morning. Everything was throughly explained and skillfully accomplished. I’m very impressed with AA Appliance and will use them again!!

My washing machine needed service and although it was not complicated the technician was professional, very cordial and super efficient. I was highly impressed and told him they now have a client for life.....that speaks for itself!

Fantastic! Prompt, follower all protocols, VERY honest and diligent. Both price quoted and final cost were AMAZING. Very good value! Highly recommend.

Alex provided the service we needed. He was quick to respond to my request, helped me determine the stove information so he could come prepared with the proper parts and he arrived on-time. I like that he is very professional and honest. I would highly recommend him to others.

Alex was prompt, professional, and courteous! He was great to work with on this project, we will use him on any of our Appliance projects in the future! He even came back when we thought there was still a problem, and he double checked everything and explained what he did so that we understood completely!

Alex was our technician and he was fantastic. He was communicative and on time. He identified the problem, ordered the part and came back the very next day or very soon after to replace it. Then after fixing that part, we found out that there was an issue with the computer portion of the dishwasher. Most technicians would have you replace the dishwasher at that point, but Alex dove into the specs and the specifications to discover a safety mechanism that had to be reset a certain way for the computer to start working again once this specific part had gone bad. He followed through by fixing hat issue and our dishwasher now works perfectly. He saved us hundreds of dollars. He is detial-oriented and clearly takes great pride in his work. I highly recommend him. We will reaching out to him for all our appliance needs in the future.

It was great, able to get back to me in a timely manner. Prior to coming out he went through the details that were best for my home. He was able to get my appliances replaced and fixed for a very fair price and he didn't try to tack on additional charges.

Alex was prompt and responsive. He was also very transparent with his quote. I would hire him again.

Swift response and set up of appointment. Provided Alex as much information as possible allowing him to arrive with all the parts needed to resolve the issue right away. He was courteous and took appropriate measures given the current global health crisis. Would hire and recommend to friends.

Excellent service, very professional and speedy service. We will use AA appliance any future work needed.

Outstanding service! The refrigerator wasn't holding its temperature. Alex immediately and accurately identified the problem over the phone. I looked online to understand the repair process and determined I could do it with some coaching. Alex agreed to a FaceTime video service call to minimize potential Covid exposure. He found a company near our house, and I picked up the parts. Using FaceTime, he guided me through disassembly of the freezer compartment, removal of the defective parts, and installation of the new ones. The refrigerator is now working again! And Alex charged a very reasonable fee for the remote service call. I can't thank him enough for agreeing to this innovative approach.

Alex is an amazing service provider. He was very easy to talk to. He has great communication skills. And he got my dishwasher and my fridge working perfect again!!! He also came out when no other companies even contacted me back by email or phone. I am so happy with his service. I will definitely use him again. Thanks Alex your awesome !!! Less

I hired Alex to fix my dishwasher as I was experiencing a drain error. Alex was prompt in my initial inquiry, scheduled a quick appointment and was able to diagnose and repair my issue immediately. I am in sales and customer service for a living and Alex exceeded my expectations. He is knowledgeable, professional, friendly. 5/5 stars!! Thanks Alex!

Alex - who came to our home during this "shelter in place" s-show was better than I could have imagined. Not only did he quickly come to our home and correctly assessed the problem we were having - he drove 30 miles roundtrip to get us the parts we needed to get our freezer/refrigerator back up and running. Professional (took all the safety precautions required by the Cov-19 protocols), and was just a good guy while our kid and puppy created distractions. He also texted me this morning to make sure everything was still up and running in good shape. Simply won't find a better person to help you in an emergency. Period.

Excellent! Alex knew what was wrong with our fridge just from a brief conversation over the phone, and came quickly with all of the parts we needed. The noise and frost buildup we were seeing has gone now, and the price for the repair was exactly what he’s quoted over the phone. Very happy.

Alex was excellent! Arrived promptly and had all the parts with him so my dryer was fixed quickly and efficiently. He’s very COVID aware disinfecting everything and practicing social distancing. Will definitely use Alex’s services again.