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A WORLD CLASS CONCIERGE SERVICE INC

Janitorial Services - For Business, Maid Service, Walls & Ceilings - Clean - For Business,

About us

2 EMPLOYEES, USES SUBS, COST IS A HOURLY RATE. CHECKS MUST BE TRAVELERS.

Business highlights

Emergency services offered
22 years of experience

Services we offer

ERRAND & CONCIERGE SERVICES FOR INDIVIDUALS, PERSONAL ASSISTANT, SMALL COMPANIES & LARGE CORPORATIONS. No request is too large, too small or too unusual.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%
Showing 1-1 of 1 reviews
Charlotte L.
Oct 2007
5.0
Yes, I recommend this pro
$4,585
To say that this was an extremely stressful time in my life would be an understatement. I live in Raleigh, NC and this place is in Chicago. They were professional and quick to respond to my request. This was the one thing that I knew was going to be taken care of.

Jessica S.
Jul 2007
3.0
$16,000
It was okay, but not great. They did okay on shopping, except for one item, which had to be returned (and they charged me for the time it took them to return it). It irked me, because when they arrived, Teresa, was annoyed with me, because she bought the wrong item. I sent them both a link with a picture of what I had in mind, so it wasn't my fault. It wasn't a big deal, but I didn't appreciate her being rude to me. Her business partner, Ann, was much nicer. I helped them bring the items up to my apartment and then Teresa continued to be quite short with me, explaining how they work and aggressively justifying their rather expensive pay scale. I decided not to have them help me put a piece of furniture together, because ultimately I decided it wasn't cost effective. In their defense, I did not research what they charged enough before hiring them. Overall, besides being, in my opinion, very expensive, I was unhappy with the way that I was spoken to.
Response from A WORLD CLASS CONCIERGE SERVICE INC

"WE PURCHASED ALL OF THE ITEMS ON HER LIST FROM TWO STORES PER HER WRITTEN INSTRUCTIONS AND OUR CONVERSATION WITH HER. WE CALLED HER FROM ONE OF THE STORES WHEN THEY DIDN’T HAVE THE EXACT ITEM SHE LISTED. WE TOLD HER WHAT THE SIMILAR ITEM WAS, AND SHE INSTRUCTED US TO PURCHASE IT. WHEN SHE BOOKED OUR SERVICES, SHE ALSO WROTE THE FOLLOWING IN HER E-MAIL~ ā€œAS FOR OTHER STUFF THAT NEEDS TO GET DONE:, PUT TOGETHER FURNITURE (EASY TO ASSEMBLE), POSSIBLY HELP ORGANIZE, PUT STUFF IN STORAGE IN BLDG. I'LL SEND YOU AN UPDATE IF I THINK OF MORE STUFF.ā€ WE INFORMED HER THAT THE TWO OF US WOULD BE COMING TO HER HOME, ONE OF US WOULD START PUTTING THE FURNITURE TOGETHER AND THE OTHER WOULD START TAKING ITEMS TO STORAGE, SHE AGREED. SHE SEEMED VERY BUSY WHEN WE ARRIVED, SO WE DID ASK HER IF SHE UNDERSTOOD OUR FEE POLICY, SHE SAID SHE DID. WE ALWAYS CLARIFY OUR FEES SO THERE IS NO MISUNDERSTANDING. AFTER WE REITERATED THE FEE STRUCTURE SHE SAID SHE DIDN’T NEED HELP AND SHE WOULD TAKE CARE OF THE REST. SHE THANKED US AND WE LEFT TO RETURN THE ITEM SHE HAD CHANGED HER MIND ABOUT, (THE SAME ITEM SHE HAD CONFIRMED OVER THE TELEPHONE WHEN WE CALLED FROM THE STORE). WE WERE IN HER HOME FOR LESS THAN 5 MINUTES. SHE NEVER INDICATED THAT SHE WAS NOT SATISFIED WITH THE SERVICE. IF SHE HAD COMMUNICATED ANY CONCERNS TO US WE WOULD HAVE HAD THE OPPORTUNITY TO DISCUSS THEM WITH HER AND RESPOND APPROPRIATELY. NEITHER OF US WAS TERSE OR AGGRESSIVE."


NORA W.
Jun 2006
5.0
Yes, I recommend this pro
They are very trustworthy. You can totally turn it over to them and they will handle it.

Michelle C.
Oct 2005
5.0
Yes, I recommend this pro
$100,000
TERRIFIC! TRUSTWORTHY, PATIENT, FAST, & THOROUGH.

CHRISTY P.
Mar 2005
5.0
Yes, I recommend this pro
$500,000
TERESA AND ANN SAVED MY SANITY WHEN IT CAME TIME TO GET MY CONDO READY TO SHOW FOR SALE. MY WORK TRAVEL SCHEDULE LEFT NO TIME FOR ME TO OVERSEE A HANDYMAN OR OTHER CONTRACTOR - LET ALONE FIND A GOOD ONE - SO I HANDED OVER MY KEYS THE NIGHT BEFORE I LEFT FOR THREE WEEKS AND SAID ''I HOPE I CAN TRUST YOU - JUST MAKE IT NICE AND DECLUTTERED WHEN I GET BACK''. I GAVE THEM A LONG LIST, A BUDGET AND A TIME FRAME THAT WAS PERFECTLY ADHERED TO. INSTEAD OF BEING THE NIGHTMARE OF PLASTER DUST AND BOXES I LEFT, MY PLACE WAS A JOY TO WHICH TO COME HOME. WITHOUT THEM I MAY HAVE JUST STAYED IN ASIA! COMMUNICATION WAS EASY. ALL RECEIPTS AND PAPERWORK WERE NICELY ORGANIZED AND PRINTED FOR ME ALONG WITH ANY BUSINESS CARDS OF SERVICE CONTRACTORS USED. THEY EVEN LEFT A THANK-YOU NOTE AND GIFT FOR ME. I AM HOPING THEY WILL HANDLE THE MOVE TO MY NEW PLACE FOR ME AND HELP ME SETTLE INTO THE NEW PLACE AS WELL AS THEY HELPED ME WITH THE OLD.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A WORLD CLASS CONCIERGE SERVICE INC is currently rated 5.0 overall out of 5.
A WORLD CLASS CONCIERGE SERVICE INC accepts the following forms of payment: CreditCard
No, A WORLD CLASS CONCIERGE SERVICE INC does not offer free project estimates.
No, A WORLD CLASS CONCIERGE SERVICE INC does not offer eco-friendly accreditations.
No, A WORLD CLASS CONCIERGE SERVICE INC does not offer a senior discount.
Yes, A WORLD CLASS CONCIERGE SERVICE INC offers emergency services.
No, A WORLD CLASS CONCIERGE SERVICE INC does not offer warranties.

Contact Information

905 W MARGATE TER, Suite 2W, Chicago, IL 60640

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