Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Amy Home Services

Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Electrical for Home Addition or Remodel - Install,

About us

Amy Home Services is a full service Plumbing, Heating, Cooling, Electrical, Drain Rodding provider. We have been serving the Fox Valley for over 24 years through our highly trained, licensed, drug and background tested technicians. We are able to provide the best service possible 24 hours a day and you will never get a recorded message when you call AMY. You can count on Amy for the best technology to diagnose and repair your home's existing problems and we only offer the finest equipment possible. Give us a call today and let us know how we can make you smile.

Business highlights

Emergency services offered
41 years of experience

Services we offer

AC installation & repair, AC maintenance, Plumbing installation & repair, ductwork repair, electrical installation services, heater maintenance & repair, interior and exterior lighting, outlets & switches, plumbing maintenance, sump pumps, water heater service, water repiping

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.492 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
12%
3
5%
2
9%
1
2%
Showing 51-75 of 92 reviews
Ruth H.
Mar 2011
5.0
Yes, I recommend this pro
I'm on a yearly contract with them. The technicians are very knowledgeable and they do quick, clean work. They do what they say they are going to do, right evaluation of the equipment and I don't have to take their advice. I haven't compared their prices. I would use them again in the future.
Response from Amy Home Services

"Thank you, our maintenance programs are a no brainer, anyone who takes the time to get the details usually understands this and has one. The annual investment versus the services you receive and discounts cant be matched. Thank you for your business!"


Peggy T.
Mar 2011
5.0
Yes, I recommend this pro
The plumber, Brad, was a bit late but I was kept informed of his progress at the previous job and was not inconvenienced. It was actually a Sunday, so was happy to have a non-emergency plumbing appointment available at all! He inspected the floor drain and tested the sewer line for backup by running water in the basement. It was clear that there was no problem with my interior plumbing or drains and he verified that the backup I had experienced was from the town sewer line. At my request, Brad then plugged the drain so that another sewage backup could not occur. I was impressed that he didn't try to sell me an expensive, complicated repair job, and even more impressed when I was told there was no charge for the visit or the drain plug that was installed. (I had been told when making the appointment that there would be no charge for the estimate). Would definitely recomment this company.
Response from Amy Home Services

"Thanks for the positive review, our technicians are constantly trained on how to provide service they would be impressed with."


ROSE C.
Mar 2011
1.0
The estimate was for almost $11,000. It was way too high. The electrician just had to take the pipe off and put it under the board. He looked at it and said it was a very big job. I thanked him, but he came in again with the estimate. The estimate was just outrageous.
Response from Amy Home Services

"Well there are just a few facts missing about this quote. $11,000 was the estimate for a very substantial amount Plumbing and electrical work, too much to list actually but an entire bathroom addition rough and trim was only half of what she wanted."


Jessica O.
Jan 2011
2.0
$280
The serviceman cleaned the furnace for approximately $100. Then informed us the pilot light should be cleaned as well, but that may not solve our problem. We agreed to pay an extra $250 for him to clean the pilot light. (Thankfully we had a coupon online that saved us $50.00, then received an additional discount for the service call because we were recommended to them from another company. Otherwise this service would have cost us around $500) Once all the work was complete he reassembled the furnace. After trying to start the furnace back up he informed us that our pilot light will no longer stay lit; and that we will now need a new gas valve. A new gas valve would cost approximately $500, or we could purchase a new 80% efficiency furnace for approximately $3,800. We told him we need to get another quote to compare prices. Once he left, we were without a working furnace for over 30+ hours, and it was 10 degrees outside. I called another company to see if they could have someone look at the furnace. Their representative came out in the snow after 7pm and discovered the previous serviceman from Amy did not reassemble the furnace correctly. There was nothing wrong with our pilot light. He got our furnace up and running, and gave us a quote for a new 95% efficiency furnace, resizing our return duct and longer warranty for $4,000. A few days later, Amy Home Services called to find out how our experience was. I told them we were left without a working furnace and called another company that actually fixed the problem. She kindly thanked me and that was it. I Emailed them a longer description of my experience. A few weeks later I received a letter from them. I'm assuming it was an explanation of my issue and how they made their best attempt to solve it. At least the envelope was addressed to me; the letter was actually to an entirely different person with a different furnace problem. So they apparently send out so many of these letters they don't bother to check who they're sending them to? I will not be using them again, nor will I recommend them to any of my friends & family.
Response from Amy Home Services

"All of our technicians are certified heat exchanger experts unlike 98% of our competition. after thorough inspection it was determined the furnace should be replaced, they did not appreciate this news as if it were our fault, so like many people every year, they called a less qualified company/technician to fix their dangerous furnace, please don't make the same mistake."


Michael N.
May 2010
5.0
Yes, I recommend this pro
$20
They have a standard price sheet. They do not charge more for evening or weekend times as long as it is scheduled and not for an emergency need. The pricing is broken down into categories so everything is clearly spelled out. The price is $20 per month for our agreement.
Response from Amy Home Services

"Thank you, we appreciate you as well!"


Christine M.
May 2010
5.0
Yes, I recommend this pro
They are large enough where you don’t get lost in all of their workloads but not so big that calls for service are backed up; they are a good-sized local company. We had a furnace failure in the winter and they were helpful so we picked up their maintenance service.
Response from Amy Home Services

"Proud to be Northern Illinois' most trusted full service shop for all your Plumbing, Heating, Cooling & Electric needs, 7 days a week as regular work days!"


Fred L.
Apr 2010
5.0
Yes, I recommend this pro
I was unable to 'open' my tenant's bathroom-sink drain with the usual approaches; including plunger, "drain claw", Drano & trap removal. I contacted Amy's based upon a referral. Amy's representative claimed that they could send a licensed plumber (with a fully-stocked truck) after the current appointment. I was provided a 2-hour 'arrival window'. Amy's called to notify me that the plumber was in-transit to my location - He arrived within the proposed 'window'. I related the problem, as well as the chemicals I had used in an attempt to 'open' the drain. The gentlemen explained Amy's 'flat fee' structure & 'Amy's Club' benefits. The plumber proposed 'rodding' the galvanized-steel drain (discharge) pipe. 'Rodding' did not come with any guarantees - but most work is warranted. The work & clean-up was completed in about 15-minutes. Methods & Products to keep the drains flowing were explained to me. Job "Well Done" - Thank You, Ae.
Response from Amy Home Services

"You are the smartest landlord we've ever run into, thanks for the kind words and appreciation of what we do for a living."


David K.
Apr 2010
5.0
Yes, I recommend this pro
$1,400
They arrived at the beginning of the time slot and provided a thorough, informative quote. They were then able to do the items I selected immediately. Overall, it took about 4 hours. The price is a little high, but you get what you pay for. The service and quality of work is exceptional.
Response from Amy Home Services

"If only everyone understood some of the very words you mentioned, for most things in life, "YOU GET WHAT YOU PAY FOR". This has always held true for doing business with our company. Thank you for for appreciation."


Kathleen E.
Mar 2010
2.0
$528
Their serviceman came out and performed the job. The work was very professionally done. It cost approximately twice what a reasonable amount would have been for the job. They do good work but I feel ripped off.
Response from Amy Home Services

"Unfortunately we here this too often - A+ Promptness A+ Professionalism A+ Quality A+ Punctual Oh wait it's gonna cost more than my usual handyman?........F! This is exactly why we quote everything before work is started and price is agreed upon and authorized by customer. Mom always said I wouldn't win them all"


Tammy B.
Mar 2010
5.0
Yes, I recommend this pro
They did very good.
Response from Amy Home Services

"Just another one of thousands of satisfied customers every year, thanks for taking the time to enter the kind words, remember 7 days a week as regular work days!"


George G.
Feb 2010
5.0
Yes, I recommend this pro
Our experience with him was good. He was honest and did a nice job in explaining to us what needed to be done. We ended up doing the work ourselves.

John G.
Jan 2010
2.0
$900
They put in a faucet in the kitchen and changed the faucet in the bathroom in the shower area. They charged us about $900 for it. I will probably not use them again.
Response from Amy Home Services

"Their is not a more fair way of doing business. We quote all work before it starts and the price never changes until it's done. 100% satisfaction guarantee."


LYNNETTE M.
Jan 2010
3.0
Yes, I recommend this pro
$788
The quotes we got were: $79 for the call PLUS $243 to remove all current parts and reinstall! It was something like $400 for them to replace all parts in the tank - for $40 worth of parts! $788.00 to replace the toilet - this is for a top of the line toilet mind you, but still I was not given any other option. Yikes! There ended up being a crack in the tank which means the tank could have just been replaced for under $100. We have had a lot of issues with the existing toilet so I had them replace it completely, and it was my decision, but I feel like I ripped off. Almost every time I have used Amy, they always are professional, always come when they say they will, they always call right before they leave to confirm. I love that. But their prices are very high and they almost always have to come back because they either forgot something. This time, the base of the toilet was not secure - it moved when you sat on it - lovely. I called them back and they told me they would not be able to come back until the 2nd in the afternoon. I told them that was not acceptable and they said they could move it to 8 am on the 2nd, but they should have come back the next day (the 1st) and fixed it - they told me they could not send out a service person on an overtime day for something that was done on a regular day. For $800, you should not have to "clean up" their work. Plus I checked on the price of the toilet and it is $300 plus the insides cost $99, so for a $400 toilet, I paid $800. That does not feel good. I would have felt better at $600. That would be reasonable. I have not called them to complain, so I will be doing that and possibly be leaving an update.
Response from Amy Home Services

"This is the precise reason we quote our suggested repair before we do any work. There is not a more fair way of doing business than to tell you exactly what we are going to charge before we do any work. This practice gives you every opportunity in the world to go a different path, shop other places or do the work yourself. It disheartens me to find an overall "C" rating on this site without ever haven spoke to you. It is also disappointing to hear such great things about our company, only to be judged in the end by price, our prices are directly responsible for all of the things that you were happy about during your service visit, the ability to hire the best technicians, train our employees to follow the systems and procedures that let you know when we are on the way, meet are small 2 hour appointment windows etc. $788.00 for a $356.00 toilet with installation by a licensed plumber is not overly expensive. Our systems and procedures have earned us an A+ rating with Angie's List, A+ rating with the BBB and an A+ rating with ServiceMagic I welcome your phone call to come to some sort of conclusion but these are the most difficult circumstances when a customers agrees for said work, gets what they want and agrees to the finances only to have buyers remorse later. It's expensive to run a business and for this I apologize. I understand you would feel better at $600.00 but i also know you would feel even better at $500.00 or $400.00 or $300.00 but that's my job, to determine fair rates for us to charge on a daily basis. When we consistently get A+ ratings and feed back with firms like Angie's List and the BBB we have to assume we are doing what's right for us as a business and you as a consumer. Please call me when you have time so that I can have the opportunity to honor our 100% satisfaction guarantee. Jason"


Robert L.
Jan 2010
2.0
They quoted two different prices because if I join their club then the price is less as I get a discount. They take money from my regular account whether I use them or not.

Paul L.
Dec 2009
5.0
Yes, I recommend this pro
$360
The electrician arrived at the promised time. He performed the service in a little over an hour. The installation looks and functions very good. The electrician was very professional and curteous.
Response from Amy Home Services

"Thanks for the positive review, we work hard everyday to exceed expectations."


TIM M.
Oct 2009
5.0
Yes, I recommend this pro
$20
They are very good and nice.
Response from Amy Home Services

"One of thousands of customers that understands the value of a maintenance program and enjoys years of trouble free operation out of his Plumbing, Heating, Cooling & Electric systems!"


Laura K.
Oct 2009
5.0
Yes, I recommend this pro
$200
The shower handle broke and I could not turn it off unless I fussed with it. It was not easy to fuss with it when I had soap on my hand. They also did some other work when they were here. They cleaned out the sink in another bathroom. That costed more. They analyzed the problem and the pricing was made in the beginning. He kept to his price. He was very polite. He arrived on time. They called me ahead of time and told me he was on his way. He was very neat and clean. He cleaned up after himself. The price was fair.
Response from Amy Home Services

"You're welcome! thanks for your business."


Michael H.
Oct 2009
5.0
Yes, I recommend this pro
$1,100
My experience with: AMY PLUMBING HEATING COOLING & ELECTRIC INC went very well. There were no problems scheduling an appointment. I called at 10am and they had a appointment open for 3pm same day. They called 15min before they came over and arrived on time. The service person that I had was very professional. I told him I needed a new water heater and he gave me several options. I decided to go with a 50 gallon gas Rheem water heater, a very good model. He had the water heater delivered in 15 min and installed it. After he was done he went over all the functions of the unit. The whole service visit from start to finish was about 2 hours. He took away the old water heater when he left. A very pleasant experience from start to finish.
Response from Amy Home Services

"This a customers typical response having had one of our highly trained technicians in their home."


ROBERT Y.
Jun 2009
4.0
Yes, I recommend this pro
$8,000
They were very good. The price overall was fair although I thought the price on the chimney work was a little high. They were very professional and worked fast. I would recommend them.
Response from Amy Home Services

"Thank you for the positive words, some things such as chimney work can appear to be expensive, it's the labor that drives that type of cost, men working on ladders is a delicate process. Thank you fro your business."


Sylvia V.
Mar 2009
5.0
Yes, I recommend this pro
$900
The guys were polite and easy to get an appointment with. They answered my questions and kept me informed.

Jennie V.
Mar 2009
2.0
$7,000
It was ridiculous. I inherited some money and was trying to be energy efficient. I had an older gas water heater and the last time someone had cleaned it, they said, you should really replace this when you have the chance. So, I called up Amy. They had replaced our furnace before with no problems. They said sure, we can replace it, quoted me a price, yanked out the old gas heater, then acted surprised when I was surprised that they were replacing it with an electric heater, because the crawlspace was too small to accommodate a new gas heater. They acted like obviously we would have known that. They said that it would take the water heater longer to fill back up and the down time would be greater, but only by about half an hour, as compared to the old heater. The truth was far worse than that. We could not get through a fifteen minute shower without running completely out of hot water. We called them and they suggested we take shorter showers, only do laundry and run dishwasher overnight. They insinuated that we just used more water than an average family. Finally, they suggested that we add another tank, we would have two 40 gallon tanks connected to a single heat source. We agreed, only because we were up a creek. Nearly $7000 dollars later, the experience was virtually identical to having one tank. If we both took showers in a 24 hour period, we could not do dishes or laundry. No matter when we tried to do hot loads of laundry, the sensor on the washer beeped and indicated a lack of hot water. They adjusted the temperature, they fiddled with it and their final suggestion was to add another heating element. We had mentioned tankless water heaters at the very beginning and they discouraged us, saying they did not have a very long life and there would be no cost savings, by the time the price savings were made up for in price, it would be time to get a new one. They quoted us a price of $6000. But because we had no choice (the crawlspace could not do gas and electric was a bust) and Amy had stopped returning our calls, we called up a company recommended by a friend. They gave us a tankless for under $3000 that has been like a revelation since it was installed. Yes, the water bill has gone up, but it's a small price to pay to not have to decide each day whether we want to be clean or have dishes to eat off of. Not having to schedule our entire lives around the hot water available and to be told it was our fault. Never again with Amy!!
Response from Amy Home Services

"USUALLY WHEN A CUSTOMER EMBELLISHES ABOUT AN EXPERIENCE THEY DON'T TAKE IT TO THIS EXTREME BUT AS YOU CAN SEE, IT HAPPENS. WE ARE AN AUTHORIZED TANKLESS WATER HEATER DEALER AND WOULD PREFER TO ONLY INSTALL THEM IF IT WERE POSSIBLE, THIS CUSTOMER CHOSE NOT TO BECAUSE OF COST AND WAS WARNED OF POTENTIAL PROBLEMS TRYING TO ADD AN ADDITIONAL HEATER LIKE THEY DID, IT BACK FIRED ON THEM AS THEY WERE WARNED. OUR REPUTATION / OVERALL GRADE ON ANGIE'S LIST, WITH SERVICE MAGIC.COM & BEING AN ACCREDITED MEMBER OF THE BBB SPEAKS FOR ITSELF, WE CAN OFFER THOUSANDS OF REFERRALS UPON REQUEST."


KRISTIE R.
Feb 2009
5.0
Yes, I recommend this pro
Amy's plumbing has been excellent for us, they are efficient and very responsive to your needs.
Response from Amy Home Services

"Top rated professionals for all of your Plumbing, Heating, Cooling & Electric needs 7 days a week as regular work days."


Kimberlee K.
Feb 2009
5.0
Yes, I recommend this pro
$450
it went well. they informed me of the price up front, and were done in good time. They gave me advice on how to prevent a recurrence. I've used this company before, to replace a boiler, and a furnace, and and an air conditioner, and was happy to see them listed under this service in Angies list. Every time I've called them I've felt like I got good service and product for the money spent.
Response from Amy Home Services

"THANK YOU FOR TAKING THE TIME TO POST YOUR REPORT, IT'S ALWAYS REWARDING TO HEAR ABOUT SOMEONES PLEASANT EXPERIENCE WITH OUR COMPANY. IT LET'S US KNOW THAT OUR SYSTEMS AND PROCEDURES THAT WE WORK SO HARD TO KEEP IN PLACE, ARE WORKING FOR OUR CLIENTS AND DELIVERING THE TYPE OF SERVICE WE STRIVE FOR, WE APPRECIATE YOUR BUSINESS, AS WITH ALL OF OUR CUSTOMERS, AND WILL NEVER TAKE IT FOR GRANTED. THANK YOU!"


JUDY K.
Nov 2008
4.0
Yes, I recommend this pro
Their quote was considerably higher than others for comparable systems.
Response from Amy Home Services

"THANK YOU FOR TAKING THE TIME TO GIVE A FAIR REVIEW, HOWEVER, I'M SURE THE COMPETITION DIDN'T TELL YOU THAT THERE IS NOT A MORE EFFICIENT SYSTEM THAN THE ONE YOU WERE QUOTED, ACTUALLY THERE IS NOT ANOTHER MANUFACTURE THAT MAKES A COMPARABLE FURNACE THAT FULLY MODULATES AS DOES THE ONE YOU WERE QUOTED. ALSO WOULD JUST RECOMMEND YOU MAKE SURE OTHER QUOTES INCLUDED THE SAME SEER RATING, AGAIN YOU WERE QUOTED ONE OF THE TOP 3 SYSTEMS AVAILABLE. THE COMPETITION WILL OFTEN QUOTE LIKE MODELS FROM DIFFERENT MANUFACTURES THAT COST HUNDREDS OF DOLLARS LESS. BEWARE, MOST OF THE COMPETITION HIRES PROFESSIONAL SALES PEOPLE TO THOROUGHLY CONFUSE AND CONVINCE YOU INTO BELIEVING THEIR COMPANY AND SELECTION IS THE OBVIOUS CHOICE. YOU'LL NEVER ENCOUNTER AND SALES PERSON FROM OUR COMPANY WITH SOMETHING TO GAIN BY MAKING A SALE. OUR REPUTATION IS UN-MATCHED FOR QUALITY, PROFESSIONALISM AND RELIABILITY. WE WILL ALWAYS HAVE COMPETITION THAT UNDER CUTS OUR PRICE, ESPECIALLY WITH ALL OF THE NEW CONSTRUCTION COMPANIES THE ARE TRYING TO AVOID GOING UNDER BY JUMPING INTO THE SERVICE INDUSTRY, ASK THEM WHAT TIME THEY OPEN ON SUNDAY? 7AM-7PM. DO THEY DRUG TEST/BACKGROUND CHECK EMPLOYEES? DO THEY OFFER 100% MONEY BACK GUARANTEE? THE LIST GOES ON AND ON. OUR A+ RATING ON ANGIE'S LIST SPEAKS FOR ITSELF, OVER 24 YEARS OF SERVING THE FOX VALLEY AND SURROUNDING AREAS AND MAKING THOUSANDS SMILE EVERY YEAR. HAVE A QUESTION? OUR FRONT DOOR IS OPEN SEVEN DAYS A WEEK AND OUR PHONE IS ANSWERED BY A REAL PERSON 24 HOURS A DAY. WITH ALL THE FLY BY NIGHT GUYS THESE DAYS, GOOD LUCK FINDING THEIR BUILDING LET ALONE THEIR LOCKED FRONT DOOR. TO ALL OTHER READERS PLEASE VIEW ALL OTHER REVIEWS BELOW, AS I SAID ABOVE, ANGIE'S LIST IS TRULY A GREAT SITE FOR FINDING SERVICE COMPANIES THAT VALUE SERVICE WITH A SMILE, WE DO. PERFORMING OVER 10,000 SERVICE CALLS A YEAR GETS CHALLENGING TO MAKE EVERY SINGLE ONE SMILE, BUT WE DO OUR ABSOLUTE BEST EVERY DAY OF THE WEEK. THANK YOU AND GOD BLESS AMERICA!"


JUDY K.
Oct 2008
5.0
Yes, I recommend this pro
$200
Augured out all three toilets so that they all flowed great. Told us to switch from two ply paper to single ply to prevent repeated problems, which seems to have helped a lot. Also checked our furnace and found that it was leaking very low levels of CO. Gave us a quote to replace the unit, but we haven't done that yet.
Response from Amy Home Services

"Pick any two- Immediate service Highest quality Cheapest price"

Showing 51-75 of 92

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Amy Home Services is currently rated 4.4 overall out of 5.
Amy Home Services accepts the following forms of payment: CreditCard
No, Amy Home Services does not offer free project estimates.
No, Amy Home Services does not offer eco-friendly accreditations.
No, Amy Home Services does not offer a senior discount.
Yes, Amy Home Services offers emergency services.
No, Amy Home Services does not offer warranties.

Contact Information

39 N Western Ave, Carpentersville, IL 60110

Share project details to get started.