Ultra Handy, Inc.

It went TERRIBLE!!!!! Worst contractor I have ever hired. Told him the work I was looking to have done and was quoted $95 an hour for his service. Gave him a list of what I wanted done and asked for an approximate amount of time it would take and he couldnt answer until he saw what I had. He did mention that if he brought a helper, then the job would go faster. He didn’t at any time say the helper would be an additional $95.00 and hour. After all if he had said that I most certainly would have said that I won’t pay a helper the same amount the lead guy would get. But enough of that for now. Besides being 30 minutes later than what he told me, him and his partner took about 45 minutes before they started hanging any pictures. Made a run to the truck for some reason and that took about 15 additional minutes. Asked to add an outlet behind a tv in which the outlet was about 2 feet to the left and maybe 4 feet up from where he was gaining electrical source that had metal studs, not wood. Took him 5 hours to run wire for new outlet which did include patch and paint, but still in my mind a bit too long. Also couldn’t even install the outlet straight. While he was doing that all day, his helper (if that’s what you want to call him) was attempting to hang pictures. Made a total mess of walls scraping them trying to hang the pictures. Installed a glass shelf unlevel, which i had to fix. But it seems it took him 5-1/2 hours to hang 15 pictures, towel bar and glass shelf. And were not talking about large pieces of art. Biggest picture was 43” x 35”. Most could have been hung with one 50 pound picture hook. And others just need a nail to hold in place. But he spent time drilling plastic anchors for art that weighed less than 1 pound. And according to my wife they also made multiple trips to the van to get supplies - wasted time i was charged for. Then came time for the bill - should have paid 5-1/2 hours at $95 per hour per my conversation with him when i decided to hire him, but instead he charged me $190 an hour - I paid the lead guy the same amount I paid the helper. Then he has the balls to give me a material bill of $150 for the outlet, wire to run the outlet, a handful of picture hooks and a couple of screws with anchors. Bedside the feeling of getting completely cheat and ripped off, the sad part is that Stevie Wonder could have done a cleaner, faster and nicer job. BUYER BEWARE - STAY AWAY FROM THIS GUY. Like I said, if I knew he was bringing a helper at the rate of $190 an hour, i would have never hired him. 11 man hours whether it was 1 or 2 guys is crazy for the amount of work that was accomplished. So sorry I paid him - hoping Zelle might work with me to recoup some of that wasted money. Greg is nice on the phone, but a shark once he gets his teeth in you!

Perfect! Everything was completed as desired.

I called Ultra Handy and we worked out a time for Greg to come to my house to check if the gas line was cut off. As it turned out, I got a call from his office and he was able to come sooner. He and Jose (one of his workers) came out, made sure the gas line wasn't connected and took down the light pole. I was so pleased.

unknown

AMAZING. They're fast and clean!

They were excellent. I felt like they really got down to work, and did everything I asked. They did not goof off at all. They really seemed to care about what they were doing. I am going to be having them back to paint, and do some other minor electric things. They were recommended by a friend.

great. He came out when we needed him and did a great job, reasonable price. Very nice person to deal with. Would not hesitate to recommend.

Removed and replaced caulk around tub. 

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Greg is very professional and knows what to do.

They were great. They were prompt and well priced. They were very reasonable in everything they did.

He came alone and was prepared to start working immediately. He brought his own mat for his shoes to not get the house dirty and was respectful of everything in the home. He planned out the day to be constantly busy working in one area while another area was drying. So friendly and helpful. It is So important to have someone to trust to do quality work in areas that you aren't familiar. What a relief to have him!!

So far, everything is great. He showed up in a timely manner. The price is per hour.

Greg arrived on time and ready to work. He is highly organized, neat, professional and has knowledge in virtually all areas of home repair and maintenance. I provided a task list and each item was completed with the utmost quality.

Greg was very professional in all of his dealings with me and my client. He effectively managed expections and the job was done in the timeframe and for the price he quoted.

He is awesome, dependable, he has been in business a long time. Easy to get a hold of and easy to talk to! He has done gutters, faucets, toilets, and that's just the beginning!

They ended up pressure washing the front and back deck and built the stairs, but they did not replace any of the wood or install the railings. They also left the divider wall uninstalled and leaning up against my shed. I was unhappy with some of the quality of the work they actually completed. They built the stairs on the back porch over some rock that they were supposed to remove. They also left quite a few nails on the ground.

I called Ultra Handy in the morning and left a message at their office explaining what work I needed done. I received a call back only a couple of hours later, and it turned out that Greg was able to come out that same day to do the work! He showed up later that afternoon, and I showed him where we needed the exhast fan installed. It turned out that I had purchased an exhaust fan that was a bit smaller than the one that was previously there, but he made it work without a problem. When I had previously removed the old fan, I had done some minor damage to the drywall. Greg went the extra step to patch that up for me during the install of the new fan. Greg is very professional and pleasant to work with. I definitely recommend using his services.

My husband faced his second surgery in two months. The "manual" we were give said to install a grab bar in the bathtub. We purchased the grab bar just prior to the surgery. Not all handymen are willing to install the grab bars. We got Greg's name from Dundee Pharmacy. He came out twice on very short notice. He was very pleasant about spending some unplanned additional time checking out the several "afterthoughts" my husband and I had of other small things that needed fixing or tightening or adjusting. Two days later, after he installed the first grab bar my husband's physical therapist said he needed another before he would be able to shower on his own. Even though he was all "booked up"and even though it was his religious holiday Greg make a special trip to the house because he was concerned that if he did not come my husband would not be able to shower. It is unusual to find someone who is both very competent at his trade and is a caring person.

He hired a second rate painter for the job. He was going to check out some other problems but never did. The painting was $350 for one room.

We use Greg at Ultra Handy to fix many things in our home from installing dog doors, doing small plumbing jobs, fixing dresser drawers to some carpentry work. What was nice about him was that he was able to save me a lot of money since he said he could simply fix the one I had and I was able to return the new fan I had purchased. He is prompt, friendly and clean.

Greg came out to install a new bathroom fan that I had purchased at Home Depot to replace the old, noisy one in our bathroom. He looked it over and suggested that we would save a great deal by having him simply install a new motor and fan blades in the existing exhaust fan. He went out and purchased the part and returned to fix it in no time. He was absolutely right. The thing purrs like new now and I was able to return the old fan, which cost more than the combined part and labor for Greg to repair the old one. While he was at our house, he also performed a minor sink repair with ease. He's friendly and I really appreciated him looking out for an option that would save us money. He could have simply installed the new fan and charged us more, but he showed he's a pro looking to build trust and a longer term.

Good job on the electrical work. I appreciated that they did not try to handle the ceiling repair and plumbing job once they determined it required significant plaster repair, but were very willing to provide suggestions on how to get it resolved. (It involved an improperly installed shower and resulting water damage). We had thought it was just caused by need for caulking and grout repair, but they figured out that the problem was more serious; saving us from wasting money on the wrong fix. They advised us to get a plumber (for the shower) and a plasterer (for the damaged ceiling).

Greg was very nice and professional. He and his wife, Merle, where both extremely responsive when I called. Greg came to my home and gave me an estimate within a day, or two. I am putting my house on the market and needed the work done as soon as possible. Greg was able to fit me into the schedule quickly. Greg had 2 subs actually do the work. The job was done well; however, if I had known, or had been told, I would have covered everything in the 2 rooms where the wall was being built with sheets or plastic. The subs left the rooms covered with white drywall dust. They didn't clean up in the bedrooms, or the bathrooms. That was my only complaint with this company.

As always, very professional.