Grand Comfort has been proudly serving homes and businesses throughout the Chicago land area. We are locally owned and operated, and we are deeply familiar with the unique plumbing, heating and cooling needs of property owners in this area. We strive to exceed your expectations in all areas of Plumbing & HVAC service. We work 24/7 (even on weekends and holidays!) to ensure that your home and work environment are safe, clean, and comfortable, all year long.
I do not recommend this company. I called 4+ times, they never showed up, never called. Nothing. They owe me money from an unfulfilled contract as well.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Diane S.
05/2021
5.0
Great Service. Friendly. Did a fantastic job. I would hire him again. Diane Schreiber
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Greg R.
01/2021
5.0
The Grand Comfort team excels in honesty. On first visit they provided a free quote as well as gave me guidance as to if I wanted to take on the project myself. I did decide to hire them after researching and finding that hiring them was more cost effective than acquiring the tools to do it myself. They also came back out for another project that they weren't able to accomplish because it was out of plumbing scope, but spent a substantial amount of time figuring out the issue at no cost just to help me when I hired another company. I couldn't believe how thorough they were, even knowing there wasn't anything in it for them. I will use them anytime I need something plumbing related in the future.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Randy F.
12/2020
5.0
Everyone I’ve spoken with is prompt, friendly, polite, and best of all —knowledgeable. They did great work, showed up on time, answered all my dumb questions, and always gave the sense that they knew what they were doing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Matthew A.
11/2020
5.0
They showed up on time and explained everything. Didnâ t rush the job. Iâ d use them again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
tracy A.
11/2020
5.0
All the other companies tried to sell me extra stuff this company told me exactly how much it was going to cost and said if it was a little deeper no extra charge donâ t worry about it all the other ones the price kept going up
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
David D.
11/2020
5.0
Their technician, Jesse, was prompt, knowledgeable, and professional. He explained everything in plain English and answered all my questions.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Duane C.
10/2020
5.0
I was dreading this since being miss lead and over paying the alphabet company. However these guys took care of my issue at a very reasonable cost to me. I would recommend this company for both price and job well done. I’d also like to note their C/S they called and kept me up to date on the arrival of the crew. All in all in this time of a pandemic when many other companies are out there literally overcharging us folks who rely on companies because we can’t do the work ourselves you can count on these folks to get the job done for you and not overpay.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Ted P.
10/2020
0.5
Way overpriced, and showed up late. Grand Comfort literally charged me more per hour than a downtown attorney! I tried to get a ballpark estimate over the phone before this debacle, but Grand Comfort refused. I wish that I had called another plumber (and saved myself a lot of money).
Rating Category
Rating out of 5
quality
3.5
value
0.5
responsiveness
2.0
roohi w.
10/2020
0.5
Very unprofessional. They canceled my appointment 3 times on 3 consecutive days stating the same reasons- the technician was in an emergency and will be there the entire day. Do not do business with them.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
George D.
10/2020
4.0
Competant
Rating Category
Rating out of 5
quality
4.0
value
4.0
responsiveness
4.0
Yes, I recommend this pro
Rajul A.
10/2020
3.5
good
Rating Category
Rating out of 5
quality
3.5
value
3.0
responsiveness
3.5
Yes, I recommend this pro
Luke M.
10/2020
5.0
Grand Comfort helped me through a very complicated job involving my sewer line. The provided very competitive pricing and coached me through each step of the process. Professional and responsive!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Dan C.
10/2020
5.0
Grand Comfort did the job at a fair price. The crew was very kind and professional.
Rating Category
Rating out of 5
quality
5.0
value
4.5
responsiveness
4.5
Yes, I recommend this pro
Thomas D.
09/2020
4.5
Quickly did the work, explained what I was see as we took the video. Great job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
responsiveness
4.5
Yes, I recommend this pro
Todd Z.
09/2020
5.0
These guys were great, professional & fast!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Steve S.
08/2020
5.0
They rodded out my sewer do to tree roots. Price was reasonable. Very courteous and professional.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Jeff S.
07/2020
5.0
Prompt response and able to come out same day. Got the problem fixed right away.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Marcos I.
07/2020
5.0
The crew did an excellent and professional job in a timely manner. They kept the mess to a minimum and poured in cement where they excavated in the foundation to replace a 90 degree elbow fitting which really impressed me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Sheila H.
07/2020
2.5
Called the company and explained to the rep what was going on. Tech came out and stayed about 10 minutes after telling what the company did not do. Spent $$ for about ten minutes. The company called a week later inquiring about their service. I explained to them what happened. The rep said she would speak to management and get back to me. Still waiting for that call. $$ down the drain. Do think that I would get my money back??
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
2.0
Robert W.
07/2020
5.0
They come highly recommended
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Vera B.
07/2020
4.5
Very professional and Courteous
Rating Category
Rating out of 5
quality
4.5
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Henry C.
07/2020
1.0
Dealing with Grand Comfort was a nightmare. After missing their appointment twice and quoting $1200 for the job of digging up my old drain, they increased it to $5500. Randy, the owner son, stated that he did not realize the extent of the problem until he dug up the drain. So now, I am left with a $1200 bill and the original issue. Untrustworthy plumber. The ladies in the office were nice enough though.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Ron B.
07/2020
5.0
Young crew of hard workers put in a 4" sump and downspout drain line.. Worked with me to get it done the way I wanted. Good price for my project.