Allied Cleaning Services Inc

They did not complete the job, they dried everything. They did not replace base boards and door nor did they clean up.

We scheduled them on Saturday morning to visit us first thing Monday morning. Due to the heavy flooding in their area they called to move the appointment back an hour as the traffic was relentless. They quoted $600 for the job which is what they charged us last year. Upon completion they only charged $500 which was a welcome surprise. They are very professional, friendly and do a great job.

It went well. They described two different scenarios we could pursue. A higher priced option and a lower priced option. I thought that was extremely refreshing. They did not try and talk us into spending lots up money as a necessity.

It was fantastic! They were easy to reach. They were quick to respond and they squeezed us in and they did a really good job. They very professional and friendly.

Metro provided us with a folder containing various items. One of those items was a folder stating that "With exposure, even in small amounts, mold may cause among other things: "mysterious skin rashes, sinus infections etc., repiratory problems, fatigue, frequent headaches, trouble concentrating, memory lapses, confusion, mood swings, anxiety, depression, chronic aches and pains, digestive problems." If one goes to the EPA or Consumer Reports web site one will find that there is not enough evidence to find that mold causes any illnesses per the National Academy of Sciences Institute of Medicine. At worst, one can have an allergic reaction and people with immune system deficiencies and infants should avoid exposure to mold. Metro proposed dry ice blasting and then using two different antimicrobial cleaning agents. If one goes to the web site for Continental Carbonic Products, Inc. one will see that since dry ice blasing will kill mold and remove the "roots", there is no need for sealing off work areas, no need for expensive negative-air systems and no need for chemical fungicide applications. Continental sells dry ice and if those statements are inaccurate that company runs the risk of being sued for injuries etc. in a product liability action. In our discussion Mr. Wondaal referred to the Institute of Inspection, Cleaning, and Restoration standards as providing guidelines for him. I pointed out to him that the Institute was only an industry group that was solely for the benefit of those companies that joined the Institute and would not be sued since it was not selling any product that was used in cleaning up mold. It was around that point in our telephone conversation that Mr. Wondall said either we purchase his company's whole package or it would not perform any work for us. He also did not offer to fax me a copy of the standard he was relying on. He had also admitted that he consulted with his attorney prior to talking to me but he would not give that attorney's name and telephone number. It was also at this point that he implied that since I was an attorney I was planning to sue his company. I assured him that I knew it was up to us to correct the conditions that had caused the mold and since that was the case I could hardly sue Metro for any reoccurrence of the mold. In Metro's proposal it included $181.84 which I was told covered the cost of ordering supplies. It also included $366.92 for each item of profit and overhead for a total of $733.84. The proposal contained statements of the amount of ceiling in the attic but there is no ceiling. It also proposed using the fungicide or "anti-microbial agent" on the floor where there is no mold. There were some other questions about their charges in the proposal but I'm running out of room. The proposal is almost impossible to decifer.

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They are persistent but not annoying. Another company's bid was 4 times higher than what Metro bid. They were willing to come down on their original quote and they had a full package of information of other people who have used them for the same service. They were very professional and complete in their pitch. We are planning to use them.

Very well satisfied with Metro. I lived in DE and house to be restores was in IL. They handled the work as if it were their home. Thorough, professional and very responsive.

Best construction company I have worked with so far! They have the best response time and are very professional. I use them for every service I can.

Everything about Metro Restoration Inc was a positive experience. What a knowledgeable and forthright company! They came out immediately and provided a free estimate, complete with a packet of articles, goverment specs, and copy of their insurance coverage. From the beginning, representatives understood the urgency of the work, were extremely reliable in keeping appointments, were sensitive to our budget, and provided practical tips for coping with this major damage. Metro Restoration Inc workers were discrete in conducting business so as not to disturb tenants--they kept voices low and worked around the tenants' schedule to have the least disruption to the tenants and their clients. True to their word, they checked the equipment, drying progress and mold levels every morning. They provided me with regular verbal and written progress reports. In addition, they kept very detailed records, including photographs, which they provided to our insurance agents when requested.

THESE GUYS WERE UNIFORMLY OUTSTANDING. BOB, BRENT, AND "DUDE", YOU ARE THE BEST REPAIR SERVICE PROVIDERS I HAVE EVER DEALT WITH, ANWHERE. PROFESSIONAL, COST-EFFECTIVE YET HIGHEST QUALITY, RESPONSIVE TO MY REQUESTS AND PERSONABLE. I CAN NOT IMAGINE SOMEONE DOING A BETTER JOB. OBVIOUSLY, THESE ARE THE GUYS TO CALL. DON'T EVEN THINK ABOUT ANYONE ELSE.

I GAVE THEM AN "A" BECAUSE THEY WERE VERY RESPONSIVE AND THEIR QUALITY WAS EXCELLENT! THEY WERE ALSO VERY SENSITIVE TO US SINCE THEY WERE IN OUR HOUSE FOR A WHOLE WEEK. I'D HIRE THEM AGAIN, BUT I HOPE I DON'T HAVE TO!