Pro Air has been an established business in the community since 1990. We specialize in residential and commercial service and sales. Helping customers achieve maximum comfort is our main objective! We are a Carrier Factory Authorized dealer, which allows us the opportunity to offer our customers the finest and most efficient HVAC and GeoThermal systems available. Financing available. Additional Email: [email protected].
& Repair. Electrical. Geothermal. Fireplaces. Duct Cleaning. Air Balancing. Zoning. Energy Auditing. Ductless Mini-Splits. Generator Service. Humidifiers. Filtration Systems., Heating & Air Conditioning Installation, Maintenance
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Number of Stars | Image of Distribution | Number of Ratings |
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92% | ||
5% | ||
2% | ||
2% | ||
0% |
"We are sorry to hear that you feel the way you do about the service that was performed. Our storefront offer is for a "Seasonal Tune-Up", not a "repair" as you state in your review. Our technician did indeed perform the tune-up, including but not limited to: cleaned and inspected burners and pilot assembly. Inspected wiring and connections, gas piping, flue piping, filter, blower assembly. He then relit the pilot and checked operation. One of the last steps of our process is to use a tool that measures CO readings...it was then that we determined that the level in your flue exceeded national safety standards and we therefore turned the furnace off for health safety reasons for the occupants. All parameters of the "tune-up" that you purchased were performed by our company. It was very unfortunate that in the end we determined your furnace was unsafe for operation; however, we did quite a bit more than just provide an estimate for replacement as you mentioned above. We did indeed provide the service that was purchased from our storefront and stand behind our work."
"Thank you for the high ratings. We strive to offer customer service second to none. Please let us know if we may be of additional assistance."
"Thank you for the high ratings. We strive to offer customer service second to none. Please let us know if we may be of additional assistance."
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