DH Pace Garage Doors (Central Illinois)™

The work performed by the technician was very good. Mike replaced the current partially working door opener and installed new infrastructure to support the new opener in the 1st garage and completely installed all the infrastructure for the 2nd opener. My only issue with the entire experience is the quote was provided without a visit to my house and had to be adjusted slightly higher for extra work that had to be performed. Definately have them come out to do the quote.

My garage door spring broke on Friday evening. Saturday morning I called Pinnacle and left a voice mail for them to call me about replacing my springs. Promptly, Monday morning they called and set up an appointment to service my door that afternoon. They called 20 minutes before they arrived to say they were on their way. Steve, their service technician, promptly replaced my springs, lubricated and realigned my door. He was pleasant and professional...The kind of employee that I would want working for me. I was very impressed and will certainly call them again should I need garage door service.

On time, friendly, knowledgeable, and high quality work. Everything was programmed and ready to go, and Mike showed me how everything worked before he left. I splurged and bought the belt driven opener, it is unbelievably quiet and works great! Pinnacle might be a little more than some estimates, but you'll see where the quality goes, and will probably save you in the long run.

Excellent, professional and friendly service, from start (the estimate) to finish. The price was competitive, and all the pro's and con's of different options were explained clearly during the preliminary meeting. Staff readily available to make any adjustments (our existing door frame swelled up a little after all the rains we have had and the door frame needed a little adjustment).