Passionate Petsitters

unknown

The meet and greet before the first walk was interesting.  Three walkers attended.  My easygoing dog seemed to like Walkers 1 and 2, but resisted letting Walker 3 get near him.
For the first 7 or so walks, things were fine.  The scheduling was easy.  The walker left a cheerful note describing the visit.  Then, in October of 2015 PP sent Walker 3 to see my dog.  She called me while she was at the house and told me via voicemail that my dog was growling, barking, trying to bite her, and wouldn't let her put on the leash.  So she gave up and left.  Then she came back later in the day and finally got him out for a walk.  PP then charged my credit card for 2 visits.  I called them and requested a refund for the second visit and they mailed me a check.
When it came time to contact PP for the next walk, I asked Lisa, who does my scheduling, to send someone other than Walker 3.  She said that wasn't possible and thought that Walker 3 would do fine.   Walker 3 did ok on that visit, I think.  Her note said that they went for a walk.
The most recent appointment was on January 9, 2015.  The weather was bitter cold.  Walker 3 again.  I left her a note saying that a very short walk or time in the fenced backyard would be enough for my dog.  I emphasized that he needs his coat, as he is a small shorthaired dog.  She left a note saying that she couldn't get his coat on.  She managed to get him into the yard for a few minutes.  She again described growling and barking.
The next day, January 10, 2015  my other, more reasonably priced walker came to see my dog.  The weather was still bitter cold.  She left a note saying that after some encouragement, my dog went for a 15 minute walk with her, wearing his coat.
I will not use Passionate Petsitters again.

unknown

Very professional approach to interviewing me and my dog before I hired them. The walker left a cheerful note for me. My dog seemed happy when I came home.

Monica came to apartment to visit with wife and I and pups. She was extremely professional, responsive to our 'babies' needs and caring. She would not take them on as clients until she had met the dogs and they/we had met her. She took down all our little tips and trick and idiosyncrasies. She or her worker came and took care of the dogs. Not only taking them out to potty, but giving belly rubs and a brief play-time with them to break up their day (between noon and 2). I was left daily notes on how the walks went, the attitudes of the dogs (one is spoiled and needs to be coaxed out to walk) and what business they did. The daily notes kept me informed of what happened and how they acted. It was most re-assuring. When one of them #2'd in the apartment, the mess was cleaned up. One night I had to be out of town and didn't want to take the dogs on the long (~6 hour) trip, so they spent the night at her home - she reported to me when I went to pick them up that they had a great time there with her two children - as our "girls" love kids and love attention. Monica took them overnight on a moment's notice without any extra charge - in fact, she didn't really charge me enough because they spent some time in her "doggie daycare" and she didn't charge for that - in fact, she even deducted the daily amount she normally charged for their day break! I would trust my dogs lives with Passionate Pet Sitters and Monica and her helper, Cyndi; as in fact, I did. This was the best service I have ever, EVER had for my pets. I most highly recommend them to anybody needing a brief care for their precious pets or long-term.