Olson Windows Doors & Siding
About us
Olson™ is a Pella® Elite Platinum Certified Contractor. We are part of a select group of independent contractors that are specially trained on the installation of Pella® products. ►► NEW INSTALLATION and REPLACEMENTS ◄◄ ►►Please note: We do not do repair work◄◄ ► Windows (minimum 6 windows) ► Doors ► Siding ► Roofing ► Soffit/Fascia & Gutters too! Contact us today to set an appointment for a no-cost, in-home estimate! We offer high quality brands: ►Windows: Pella, Lindsay, Marvin and Andersen Windows ►Doors: ProVia and ThermaTru ►Siding: James Hardie, LP and Mastic vinyl siding ►Roofing & Siding: CertainTeed family of products and more. ►Gutters: Seamless gutters - aluminum & copper Full factory certified installation. Professional product finishing. Expert architectural support. Showrooms by appointment only. Phone: 847-304-8713 • 310 W. Northwest Highway • Barrington, IL Angi's 2024 Super Service Award Winner in Windows • Doors • Siding & Roofing!
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 2% | ||
| 0% | ||
| 0% |
The windows and door were delivered to our home directly by Pella and the install began the following day. The installers were very professional. The install took 4 full days, but we had some delays (days cut a little short due to heavy rain to during the process). But they were very, very neat (something I am a bit of stickler about) and left our home clean each day.
We had a small issue with some caulking and a window crank that needed adjustment. Olson came out quickly and resolved the issue immediately.
We cannot believe the difference the new windows and door have made in modernizing the interior and exterior of our home.
I would definitely recommend (and already have) Tony and his team to friends, family and other Angie's List members.
"Dear [Member's name removed] We here at Olson make customer satisfaction our top priority. So please accept our heartfelt apologies for the delays and inconveniences you experienced with your window and patio door installation. With each customer we strive to make sure that every step goes smoothly. So when things don’t go as planned, we take it very seriously. Hopefully you were able to see for yourself that we worked diligently to make sure your final installation outcome was completely to your satisfaction. We know that this process took much longer than you had hoped or planned, but hopefully the life time of beauty, comfort and energy efficiency you will experience with your new windows and patio door will make it all worthwhile. Please be sure to contact us if there is anything else we can do for you. You can count on us to back up our work 100%. Sincerely, The Olson Windows & Siding Team"
The installers George, Tammy, and their crew were exceptional. Their execution was perfect, they cleaned up every evening, and caused little to no disruption. The finishers were great too, and painted our trim and stained our front door with great care.
We love the new look and functionality and would definitely recommend Olson to anyone in need of new windows.
The variety in pricing was astounding. Only Olson could do the job for under 10K and that included a new front entry door. We got quotes ranging from 14K to 9K without the door. Three of them, including Olson, listed window manufacturing details that were very similar, but attributed to different manufacturers.
Most of the companies thought the job of full replacement was difficult to estimate and overestimated the price of full replacement because we have 2x6 framing with unusual window configurations. (Home was built in 1986 by Bigelow)
Kevin at Olson, was not only confident the job could be done with quality, he was punctual, responsive and personable. His installation and finishing teams communicated the timelines to expect them, and they arrived timely. In addition, they gave me enough advanced notice about the preparation that I would have to do to make sure they could quickly get the job done.
Complete removal of the old windows and replacing the sills, etc. is messy work, but they were diligent to cover electronics and furniture and took a lot of time to clean up.
I love the new look of the windows and the entry door.
Joe and Mike were our project managers, and they were just great. If something came up, they called us right away. They always thoroughly explained things. They would check in with us on a regular basis to make sure everything was going okay, and that we were happy with the results. Our siding guys, John and Ken, we're just outstanding as well. They really took their time to make sure the job was done right. Our neighbors told us they had never seen a construction team that was so conscience about the job they were doing. They cleaned up every night before they went home. We could ways ask them questions. We were so happy with their work.
We are thankful the project is complete. We had several weather delays, but they were well worth it. Olson made our house one of the prettiest houses on the street.
"Dear [member name removed], It is unfortunate that we were not able to help you with your request for the replacement of 2 windows in your home. Our profile here on Angie's List does state that we have a four window minimum requirement. We are currently at the height of the spring season, making it difficult to accommodate our customers needing fewer than our minimum requirement. We would be more than happy to provide you with service for your order during the off season winter months. Here at Olson, we value each and every customer regardless of the order size. Unfortunately, during our busy seasons (especially spring and fall) we just don't have the capacity to handle the volume of orders that come our way. This is why we state a four window minimum so that we do not disappoint our customers. Hopefully we can work with you on your project in the future. Sincerely, The Olson Team"
Before they left they asked me to look carefully at their work to see if I was statisfied and if I had any questions. We shook hands and I complimented them on their Work ethic and a job well done.
The following week, painters were sent out to touch paint the white frames and their work ethic was the same. Yes, I did go into the office and tell them of my wonderful experience with their employees.
Pat was the only sales rep at our home who risked losing the sale to be sure we would be happy with the visuals of what we were asking for. To get replacement windows to fit, they are not a normal width, we were looking at double hung units. Pat walked us to the back of our yard and asked us if we would be happy with double hung windows on part of the 1st floor (all that we could budget at the time) with the single crank windows on the 2nd floor. He suggested side slider windows. From the outside, these would look the same as the windows on the 2nd floor. We went to the warehouse to see what they would look like, and said yes, go ahead. We love them.
Living near Lake Michigan, we know we have missed those wonderful lake effect breezes in the summers because we did not have windows with screens that fit properly. Olson warned us that custom delivery would take a while. We were not very patient as we really wanted the windows in! The pricing was so good we were able to expand our project from 2 windows and maybe 1 door to 4 large windows and 2 doors. Olson had arrangements for great financing over 2-years. The installers were quick, incredibly clean, and I only had to use 1 vacation day to get the entire project done. The stain sub was terrific too. He matched the wood, and coordinated the multiple visits around my schedule. He had a 1+ hour drive each way, so asking him to work around my schedule for a 30 minute follow-up session could have been problematic. Not at all. He kept in contact so if I was running late he accommodated my schedule. Wonderful!
We waited for a full year to write a review to be sure the windows would survive the northern Illinois seasons. The 2014 and 2015 winters were brutal. The windows are great, and the doors with the full length sliding screens are a real delight. We have so enjoyed the lake effect spring, summer and fall breezes. Kudo's to Olson.
I called Olson and Tony came out within a few days to discuss my project. Tony was awesome. The best part about working with Tony is that he previously worked as an installer -- he knew what was possible and what wasn't -- he'd done the work in the past. I've had problems with prior contractors where the sales guy just wants to close the deal and tells you what you want to hear, and then the guys actually doing the work complain that it can't be done, have to compromise, etc. This was definitely not the case with Tony. Tony was able to give me a range of options, how it would affect the look, and how it would affect pricing. It was exactly what we needed. We had Tony come out one more time before signing the paperwork to discuss the project with our carpenter who would be doing the finishing work, and he gladly discussed the options again with us and our carpenter so that we could all be confident that it would be done exactly as we wanted.
When it came time to install the window, Tony came with the two installers to get them started and to make sure it was done exactly as we discussed. He then came back throughout the day to check on the progress. Since our project involved brickwork, and the weather was too cold at the time for this work, Tony came back again when the weather cooperated to ensure that the brickwork and remaining trim work were completed to expectations.
The new window looks great -- better than we had even hoped, and we couldn't be happier with Tony and Olson Windows. We already have a few more projects that we've discussed with Tony and our carpenters, and we hope to move forward on those this summer.
The crews were respectful of my landscaping and cleaned up the area daily. When the project was completed I did notice a couple of issues (a vent fan in one of my bathrooms had come loose), however, Joe was there the next day with a ladder to reattach.
Windows are next on my list and I will definitely call Olson's when I'm ready to tackle that project.
I honestly can't say enough about how satisfied I am with Olson Window Doors and Siding!
After considerable research and price comparisons for windows and siding, Olson Windows and Doors was the contractor I chose to replace the siding and windows on my home. I chose Olson based on the knowledge, expertise and professionalism of Kevin Diebold of Olson Windows at the Warrenville location. Kevin patiently and thoroughly provided information regarding updating my home's siding and windows in addition to giving recommendations.
After contracting with Olson, we set up an installation schedule which was adhered to from the very beginning. Kevin's crew that installed the windows/siding (George, Tammy, et al.) were prompt, professional, hard-working and helpful. Kevin and crew were extremely helpful in accommodating last minute requests (e.g., Kevin spent many hours locating decorative molding for me that I requested at the last minute). In addition to accommodating my last minute requests, Kevin continuously went the "extra mile" to make sure that all my requests were met. I can't say enough on Kevin's helpfulness to ensure that I was satisfied with Olson Windows. Kevin is a treasure and has consistently worked hard and long to make sure that I am satisfied.
I highly recommend this contractor and enjoyed working with them on my home project. I am certainly glad that I chose this company.
Thanks Kevin!
"Dear Mr. & Mrs. removed member name], We are so pleased to know how happy you are with your final project result. Any time a full windows and siding job is begun, it is understood that it is a real commitment that you make to us and that we in turn, make to you. You give us the trust that we will provide you with an outstanding outcome, and we commit to doing everything in our power to give you an excellent product recommendation and an outstanding installation of your product. Kevin consistently provides the highest quality service for each of his customers; from the first visit to your home right through until the last nail is fastened and the final brush of paint has been applied. He particularly enjoyed working with you on your project, and he says that your home looks fabulous! Enjoy the beauty and energy efficiency that your new siding and windows is sure to provide for years to come! The Olson Team"
"Dear [Member Name Removed], Quality of product, installation and on-going service are the factors that drive our price. When our customers purchase and install through us, they are receiving the peace of mind that the end result of their project will be total satisfaction. In order to provide a superior and lasting product and installation, we only hire the finest quality employees from the person answering the telephone to the fine craftsmen who have been installing windows and doors for us for so many years. Hopefully you will keep us in mind for your next exterior remodeling project (doors, windows, siding, roofing, gutters and attic insulation) so that we will have another opportunity to work with you. Sincerely. The Olson Windows & Exteriors Team"
"Dear (member name removed), We here at Olson are so glad to know that your window replacement project was such a wonderful success! You sit back, relax and enjoy your Holidays secure in the knowledge that your home is more beautiful than ever, and the energy efficiency of your home has improved for both the winter and summer weather! Happy Holidays! The Olson Windows & Exteriors Team"
From the first phone call to the company to the last bit of clean-up everything went very smoothly. My sales man Dave came out back the end of August and explained in detail the windows and doors. I met him at the show room to see the windows I was ordering. I am doing a major remodel on my home and Dave was very good about getting the install on the days that it would not interfere with my carpenter.
The installers would very pleasant to work with. They cleaned up after themselves and hung plastic to keep the dirt and cool weather out of the house. They explained things to me, and rehung my blinds on the new windows.
I have a few more windows to replace in my home and I would use No other company then Olson. Their prices were right in the middle, and their customer service was the best!
I am a single women navigating this remodel on my own and appreciate companies that explain in detail and don't take advantage of women.
THANK YOU!
"Dear [member name removed], Dave DePinto really enjoyed working with you on your windows and doors exterior remodeling project. Coming out to take a look at the products in our show room is always a great way to finalize your product choices. We're so glad that we could help to make your over-all remodeling job go smoothly by working with your other installation schedules. Our installation crew has been working for us for years. It's wonderful to know that they continue to provide a quality installation with minimum impact to your home. We definitely look forward to working with you again! Sincerely, The Olson Team"
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